Health Unit Coordinator Resume Samples

Description :

1. Collaborated with several interdisciplinary departments to coordinate the care of inpatients.
2. Maintained security and confidentiality of all protected health information in accordance with HIPAA, local, state and other federal laws.
3. Communicated tactfully and effectively interacted with patients, family members, and team members to provide coordination of care.
4. Received and directed patient, family members and providers within the hospital to matters needing their attention or actions.
5. Fulfilled logistical needs by procuring office supplies, medical equipment, and medical supplies within several computer programs.
6. Placed into several computer programs work orders for environmental services and maintenance.
7. Maintained effective communication to provide guidance, instruction, and orientation to staff members in local, state, federal and hospital administrative policies, procedures and regulations.
8. Trained incoming staff and student trainees on duties and responsibilities in regards to the health unit coordinator position.

Experience

7-10 Years

Level

Senior

Education

Certificate in Management

Description :

1. Answered patients call system, telephone calls, relayed messages, maintaining the confidentiality of all patients.
2. Ensured that services outlined on orders are communicated in a timely manner to the appropriate staff in the work unit and throughout the hospital.
3. Provided clinical and administrative support to the clinical team of the unit.
4. Coordinated communication between patients, physicians, parents, family members, and staff.
5. Transcribed physician orders, and reconciled charges using horizon clinical software.
6. Maintained correspondence with the team of doctors, nurses, and medical specialists at other hospitals and health care centers.
7. Managed unit communication to promptly answer telephones and activating documents and managed medical records per policy.
8. Coordinated patient's activities and schedules, ordered supplies, and communicated with the dietary department.

Experience

10+ Years

Level

Consultant

Education

Certified Nurses Aide

Description :

1. Providing a high level of customer service to patients, families, visitors, and employees, helping promote and supporting the highest level of the patient experience.
2. Performing administrative and clerical duties to ensure the efficient operational flow of their assigned department.
3. Demonstrating expected clinic customer service behaviors in all interactions.
4. Conducting an in-person greeting, welcoming and orientation to the unit for newly admitted and transferred patients.
5. Responding to patient call lights in a manner that expedites appropriate follow through.
6. Communicating and facilitating communication with patients, families, other departments and health care team members regarding patient care.
7. Providing concierge service to assist patients and families with way finding and direct them to available resources.
8. Assembling and maintaining patient medical records and other documents related to patient care.
9. Assisting in trouble-shooting equipment failures such as call system, portable phones, wows and other unit devices.

Experience

5-7 Years

Level

Executive

Education

Associate Of Arts

Description :

1. Scheduled appointments, prepared and maintained patient's charts and records, medical orders, and admission, and discharge forms.
2. Greeted visitors, ascertained the purpose of visit, and directed them to appropriate staff.
3. Received and routed messages or documents, such as laboratory results, to appropriate staff.
4. Scheduled patient surgeries and doctor appointments and consulted other doctors about patient health.
5. Adhered to all medical policies and procedures pertaining to patient confidentiality.
6. Maintained heavy phones calls faxed and transferred patients information to forwarding physicians monitoring of visitors and phone calls.
7. Responsible for transcribing doctors orders using medical terminology and abbreviations.
8. Arranged the exchange of information for patient's needing to be fitted with orthotics or prosthetic devices.

Experience

5-7 Years

Level

Executive

Education

Bachelors of Science

Description :

1. Working with minimal supervision in a highly stressful environment responding to 36+ patient calls and medical orders per shift in a timely efficient manner.
2. Organizing, ordering and charting diagnostic testing via electronic health record system (epic) bill patient accounts for dialysis procedures sign off all doctor's orders and alerting staff of all emergency and stat orders given.
3. Maintaining high clinical standards and high levels of quality care delivery.
4. Calling pharmacy for medications required for treatment enter charges ordering lab testing and drawing required tubes for testing.
5. Continuously monitoring electronic patient medical records adding physician orders, testing results and patient legal documents as needed.
6. Assembling and maintaining patient medical records from admission to discharge.
7. Answering the telephone and intercom system promptly, relaying information to the appropriate personnel.
8. Acting as liaison between physicians, hospital staff, families, and patients.

Experience

10+ Years

Level

Consultant

Education

BS in Nursing

Description :

1. Maintaining accurate unit communication including, but not limited to, answering telephones, facilitating timely faxing, and distributing patient /unit mail.
2. Utilizing hospital information systems, including but not limited to E-record, Medipac, Bedboard, and Teletracking.
3. Entering and communicating physician orders timely and accurately, as necessary.
4. Coordinating other unit activities including, but not limited to scheduling patient transports, completing errands, maintaining appropriate logs.
5. Strictly adhering to all policies and practices relative to patient care and hospital related information, HIPAA and "blocked" policies.
6. Complying with safety policies and procedures including standard precautions.
7. Maintaining office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines.
8. Participating in the delivery and patient signing of the important message from Medicare.

Experience

10+ Years

Level

Consultant

Education

Bachelors of Science

Description :

1. Monitoring patient vitals and assisting nurse as needed during the patient's treatment.
2. Entering charges for patient's supplies as they applied to materials being used in patient care.
3. Providing information and customer service to the patient's visitors and family members.
4. Greeting and receiving all visitors and staff in a professional manner alert charge nurse to all triage or laboring patients entering the unit.
5. Recording of strong operational, project management, team-building, and leadership skills.
6. Providing a high level of customer service to patients, families, visitors, and employees.
7. Maintaining inventory of patient chargeable and non-chargeable supplies for the unit.
8. Answering the switchboard telephone and intercom promptly, relaying information to the appropriate personnel.

Experience

7-10 Years

Level

Senior

Education

B. A.

Description :

1. Responsible for coordinating consults, acquiring and maintaining patient records both electronic and paper as appropriate.
2. Served as a resource for implementing computerized physician order entry.
3. Assisted in multiple areas of the department during periods of peak patient care demands.
4. Recognized for extensive knowledge of emergency protocols and the ability to manage patient and family expectations.
5. Qualified to sit with psychiatric patients without supervision during critical periods, ensuring patient safety.
6. Performed EKGs when patient care requirements demand exceeds available staffing trainer for new staff to include health unit coordinators, emergency technicians, and registered nurses.
7. Developed an updated guide for new health unit coordinators improving the efficiency of new staff.
8. Assembled and maintained patient medical records from admission to discharge, following prescribed procedures.
9. Worked as a team member to promote positive, accurate communication between staff and patients/families.

Experience

10+ Years

Level

Consultant

Education

Bachelors of Science

Description :

1. Responsible for the coordination of patient records, patient information supplies, equipment, and communication.
2. Answering the telephone and intercom promptly, relaying information to the appropriate personnel.
3. Providing information and customer service to patients, family members, and visitors.
4. Assembling and maintaining patient medical records from admission to discharge, following prescribed procedures.
5. Continuously monitoring electronic patient medical records, communicating physician orders, and test results and scanning patient information into the computer system as needed.
6. Coordinating between the doctors, nurses, and techs to order tests and procedures for emergency room patients.
7. Facilitating communication of doctors orders to labs, imaging, and therapy departments.
8. Assisting with the basic needs of patients and their family members or visitors.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Processed patients admissions form, scheduled various in and outpatient procedures, telemetry monitoring, answered multiple phone lines, sending correspondences to all staff to promote communication and teamwork amongst the company, and general office duties.
2. Provided nondirect patient care in various nursing units throughout the health network.
3. Acted as a liaison for patients and medical staff to ensure both are informed with important information in a timely manner.
4. Coordinated bed placement and bed readiness to ensure the patients have a smooth transition when moving throughout the hospital.
5. Ensured the patient workload was prioritized for the nursing staff and doctors.
6. Proactively verified patient insurance to clear any disputes with the patients' insurance.
7. Scheduled, informed, and documented future appointments upon patients release.
8. Received and routed messages or documents, such as laboratory results, to appropriate staff.

Experience

2-5 Years

Level

Junior

Education

Associate Of Arts