Health Unit Coordinator Resume Samples

A Health Unit Coordinator will ensure administrative operations in clinical settings such as Clinic, doctor’s office or hospitals. The job description includes planning patient activities, resolving complaints and updating the medical files. A successful Health Unit Coordinator Resume lists the following duties and tasks – welcoming patients, and attending phone calls; maintaining appointment calendar and medical charts; planning patient procedures and activities; ordering medical equipment and supplies; assisting patients in filling medical forms; resolving complaints, training new employees on hospital processes; and working with medical and non-medical employees.

Common requirements expected by employers include – strong understanding of medical procedures and medical jargons; strong multitasking abilities, excellent communication skills, and knowledge of hospital policies, and operations. A high school diploma or relevant qualification is compulsory. Certification in the relevant area or training will be preferred.

Health Unit Coordinator Resume

Summary : 8.5 years of Health Unit Coordinator duties both in inpatient and outpatient settings. Supervisory management of a physicals department in an outpatient clinic and comprehensive clerical administrative support with strong written and oral communication skills. Advanced knowledge of hospital policies, procedures, regulations, medical terminology, anatomy, physiology, the internal organization of hospitals, hospital regulations, consistency of medical records and medical references. Advanced knowledge of Microsoft Office suite and Cerner. Knowledge of computers, data entry, and retrieval within a computerized medical record.

Skills : Microsoft Office, Typing, Microsoft PowerPoint, Customer Service, Telephone, Filing, Inventory, Medical Terminology, Receptionist

Description :

  • Collaborated with several interdisciplinary departments to coordinate the care of inpatients.
  • Maintained security and confidentiality of all protected health information in accordance with HIPAA, local, state and other federal laws.
  • Communicated tactfully and effectively interacted with patients, family members, and team members to provide coordination of care.
  • Received and directed patient, family members and providers within the hospital to matters needing their attention or actions.
  • Fulfilled logistical needs by procuring office supplies, medical equipment, and medical supplies within several computer programs.
  • Placed into several computer programs work orders for environmental services and maintenance.
  • Maintained effective communication to provide guidance, instruction, and orientation to staff members in local, state, federal and hospital administrative policies, procedures and regulations.
  • Trained incoming staff and student trainees on duties and responsibilities in regards to the health unit coordinator position.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Certificate in Management


Health Unit Coordinator - Lead Resume

Summary : Seasoned Health Unit Coordinator - Lead with more than 16+ years of experience in a fast-paced medical setting. Delivers excellent customer service and handles tasks with accuracy and efficiency. Possesses a vast knowledge of medical terminology and have a clear and concise knowledge of HIPPA policies and practices. Supports quality patient care and services. Motivated to strive for the best possible outcome being an effective team player. Ability to collect and maintain medical record information within several databases and maintain patient lists and reports.

Skills : EMR, Superior Customer Service, Multitasker, Telephone, Attention To Detail, Proficient In Microsoft Word, Office, Excel, Schedule Appointments, Professionalism

Description :

  • Answered patients call system, telephone calls, relayed messages, maintaining the confidentiality of all patients.
  • Ensured that services outlined on orders are communicated in a timely manner to the appropriate staff in the work unit and throughout the hospital.
  • Provided clinical and administrative support to the clinical team of the unit.
  • Coordinated communication between patients, physicians, parents, family members, and staff.
  • Transcribed physician orders, and reconciled charges using horizon clinical software.
  • Maintained correspondence with the team of doctors, nurses, and medical specialists at other hospitals and health care centers.
  • Managed unit communication to promptly answer telephones and activating documents and managed medical records per policy.
  • Coordinated patient's activities and schedules, ordered supplies, and communicated with the dietary department.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Certified Nurses Aide


Health Unit Coordinator Resume

Headline : Health Unit Coordinator with experience in delivering excellent customer service in a hospital setting, client records processing, and supervision. 6 years working in a Customer service setting. Strong spoken and written communication skills and known for the ability to assist others particularly in resolving difficult customer service issues.Ability to maintain the flow of work in a medical office setting and use of a multi-line phone.

Skills : Instructor's Licensure, CPR Certification, Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Epic, Computer Systems, Medical Terminology, Medical Coding And Billing Certification

Description :

  • Providing a high level of customer service to patients, families, visitors, and employees, helping promote and supporting the highest level of the patient experience.
  • Performing administrative and clerical duties to ensure the efficient operational flow of their assigned department.
  • Demonstrating expected clinic customer service behaviors in all interactions.
  • Conducting an in-person greeting, welcoming and orientation to the unit for newly admitted and transferred patients.
  • Responding to patient call lights in a manner that expedites appropriate follow through.
  • Communicating and facilitating communication with patients, families, other departments and health care team members regarding patient care.
  • Providing concierge service to assist patients and families with way finding and direct them to available resources.
  • Assembling and maintaining patient medical records and other documents related to patient care.
  • Assisting in trouble-shooting equipment failures such as call system, portable phones, wows and other unit devices.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate Of Arts

Health Unit Coordinator Resume

Headline : Health Unit Coordinator with 6 years of work experience in a fast-paced environment handling confidential paperwork, watching EKG monitors and providing quality patient care. Ability to communicate orally and in writing effectively within a team. Advanced knowledge of medical terminology. To obtain a professional Medical Coordinator, multitasking, Data Entry position that will utilize my skills and promote great client relations in my specialized field of work.

Skills : Microsoft Word, Microsoft Excel, Powerpoint, Point Click Care, Answers, Service Minder, Epic, Mckesson, Intranet, Scheduling

Description :

  • Scheduled appointments, prepared and maintained patient's charts and records, medical orders, and admission, and discharge forms.
  • Greeted visitors, ascertained the purpose of visit, and directed them to appropriate staff.
  • Received and routed messages or documents, such as laboratory results, to appropriate staff.
  • Scheduled patient surgeries and doctor appointments and consulted other doctors about patient health.
  • Adhered to all medical policies and procedures pertaining to patient confidentiality.
  • Maintained heavy phones calls faxed and transferred patients information to forwarding physicians monitoring of visitors and phone calls.
  • Responsible for transcribing doctors orders using medical terminology and abbreviations.
  • Arranged the exchange of information for patient's needing to be fitted with orthotics or prosthetic devices.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors of Science


Health Unit Coordinator Resume

Summary : Highly motivated Health Unit Coordinator, who is optimistic, goal-oriented, and customer-focused with a strong ethical work history demonstrated over 19 years. Excellent track record includes promoting superior customer service, communication, organizations, time-management, and interpersonal skills. Additional demonstrated strengths and expertise in record management, scheduling, and inventory management, and management. Seeking an opportunity to join a growing organization that has a need for a bilingual person, who can assist in the clerical and administrative functions of medical practice.

Skills : Patient Scheduling, Quick Learner, Hard Worker, Team Player, Phone Etiquette, Professionalism, CPR Certified, BLS, Physician Collaboration And Ordering, Electronic Medical Records

Description :

  • Working with minimal supervision in a highly stressful environment responding to 36+ patient calls and medical orders per shift in a timely efficient manner.
  • Organizing, ordering and charting diagnostic testing via electronic health record system (epic) bill patient accounts for dialysis procedures sign off all doctor's orders and alerting staff of all emergency and stat orders given.
  • Maintaining high clinical standards and high levels of quality care delivery.
  • Calling pharmacy for medications required for treatment enter charges ordering lab testing and drawing required tubes for testing.
  • Continuously monitoring electronic patient medical records adding physician orders, testing results and patient legal documents as needed.
  • Assembling and maintaining patient medical records from admission to discharge.
  • Answering the telephone and intercom system promptly, relaying information to the appropriate personnel.
  • Acting as liaison between physicians, hospital staff, families, and patients.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
BS in Nursing

Lead Health Unit Coordinator Resume

Summary : Lead Health Unit Coordinator with 14-year experience in the healthcare field. Extensive knowledge of EPIC and patient confidentiality among other services. Interested in expanding my expertise in the healthcare field while learning and growing within the business. To obtain a position within a reputable company that will allow me an opportunity to enhance my skills and experience, while providing excellent customer service.

Skills : Computer Microsoft Word, Excel, PowerPoint, Access, Microsoft Outlook, Word Perfect, Commsoft, Clarify, Visio, ViryaNet, Info Directions, Peoplesoft, Lotus Notes, Medipac, Bedboard, E-Record, And Teletracking

Description :

  • Maintaining accurate unit communication including, but not limited to, answering telephones, facilitating timely faxing, and distributing patient /unit mail.
  • Utilizing hospital information systems, including but not limited to E-record, Medipac, Bedboard, and Teletracking.
  • Entering and communicating physician orders timely and accurately, as necessary.
  • Coordinating other unit activities including, but not limited to scheduling patient transports, completing errands, maintaining appropriate logs.
  • Strictly adhering to all policies and practices relative to patient care and hospital related information, HIPAA and "blocked" policies.
  • Complying with safety policies and procedures including standard precautions.
  • Maintaining office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines.
  • Participating in the delivery and patient signing of the important message from Medicare.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Bachelors of Science

Senior Health Unit Coordinator Resume

Summary : Senior Health Unit Coordinator currently working at an assisted living facility. Some of the current responsibilities include move-in and change of condition assessments, treatments, medication administration, order processing, staff education, and training among others. Comfortable working in a fast-paced environment, building and working with cutting edge technologies and interpersonal skills of excellent problem solving and Leadership. Looking for a position in a medical administrative role where I can utilize my customer service and interpersonal skills to provide the highest level of care.

Skills : Strong Communication , Flexible, Multitasking, Detail Oriented, Screen Telephone Calls, Protect Patients Privacy, Order Supplies, Medical Terminology, Schedule Appointments

Description :

  • Monitoring patient vitals and assisting nurse as needed during the patient's treatment.
  • Entering charges for patient's supplies as they applied to materials being used in patient care.
  • Providing information and customer service to the patient's visitors and family members.
  • Greeting and receiving all visitors and staff in a professional manner alert charge nurse to all triage or laboring patients entering the unit.
  • Recording of strong operational, project management, team-building, and leadership skills.
  • Providing a high level of customer service to patients, families, visitors, and employees.
  • Maintaining inventory of patient chargeable and non-chargeable supplies for the unit.
  • Answering the switchboard telephone and intercom promptly, relaying information to the appropriate personnel.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
B. A. in Liberal Studies Management

Health Unit Coordinator II Resume

Summary : Dynamic Health Unit Coordinator - Lead with a career history in providing exceptional customer service and comprehensive patient care. Combines expertise in direct patient care, conflict resolution, communication with patients and staff. 13+ years of experience flawless preparation of presentations, preparing facility reports and maintaining the utmost confidentiality. Adept at interdepartmental coordination and communication Possess comprehensive knowledge of Microsoft Word, Excel, and Outlook.

Skills : Maintenance Of Patient Records, Transcription Of Physician's Orders, Emergency Patient Care, Acquisition And Distribution Of Patient Care Supplies

Description :

  • Responsible for coordinating consults, acquiring and maintaining patient records both electronic and paper as appropriate.
  • Served as a resource for implementing computerized physician order entry.
  • Assisted in multiple areas of the department during periods of peak patient care demands.
  • Recognized for extensive knowledge of emergency protocols and the ability to manage patient and family expectations.
  • Qualified to sit with psychiatric patients without supervision during critical periods, ensuring patient safety.
  • Performed EKGs when patient care requirements demand exceeds available staffing trainer for new staff to include health unit coordinators, emergency technicians, and registered nurses.
  • Developed an updated guide for new health unit coordinators improving the efficiency of new staff.
  • Assembled and maintained patient medical records from admission to discharge, following prescribed procedures.
  • Worked as a team member to promote positive, accurate communication between staff and patients/families.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Bachelors of Science

Junior Health Unit Coordinator Resume

Objective : Junior Health Unit Coordinator with outstanding telephone, scheduling, and documentation skills. Highly competent medical billing professional with the ability to manage a busy medical office and provide excellent customer service to all patients. Highly organized and meticulous with experience in medical office settings. Detail-oriented and driven with expertise in problem-solving and managing daily office functions with a strength in managing multiple projects simultaneously and fostering a cohesive work environment. Bilingual, BLS certified.

Skills : HIPAA Training, Typing Speed 50 Words Per Minute, Knowledge Of Medical Terms, Customer Service, Microsoft Office, Word Processing

Description :

  • Responsible for the coordination of patient records, patient information supplies, equipment, and communication.
  • Answering the telephone and intercom promptly, relaying information to the appropriate personnel.
  • Providing information and customer service to patients, family members, and visitors.
  • Assembling and maintaining patient medical records from admission to discharge, following prescribed procedures.
  • Continuously monitoring electronic patient medical records, communicating physician orders, and test results and scanning patient information into the computer system as needed.
  • Coordinating between the doctors, nurses, and techs to order tests and procedures for emergency room patients.
  • Facilitating communication of doctors orders to labs, imaging, and therapy departments.
  • Assisting with the basic needs of patients and their family members or visitors.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Jr. Health Unit Coordinator Resume

Objective : Driven and compassionate Jr. Health Unit Coordinator with previous experience in fast-paced hospital environments desiring the opportunity for growth in a professional environment. Accountable and responsible for training in the Health Unit Coordinator Program. A strong decision maker who understands the importance of active listening and patience. Enthusiastic and motivated professional, extremely eager to apply my skills and knowledge in the medical field.

Skills : Customer Service, Microsoft Office, Word Processing, CNA, HUC, Home Health AID, Computer

Description :

  • Processed patients admissions form, scheduled various in and outpatient procedures, telemetry monitoring, answered multiple phone lines, sending correspondences to all staff to promote communication and teamwork amongst the company, and general office duties.
  • Provided nondirect patient care in various nursing units throughout the health network.
  • Acted as a liaison for patients and medical staff to ensure both are informed with important information in a timely manner.
  • Coordinated bed placement and bed readiness to ensure the patients have a smooth transition when moving throughout the hospital.
  • Ensured the patient workload was prioritized for the nursing staff and doctors.
  • Proactively verified patient insurance to clear any disputes with the patients' insurance.
  • Scheduled, informed, and documented future appointments upon patients release.
  • Received and routed messages or documents, such as laboratory results, to appropriate staff.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate Of Arts