EAP Counselor Resume Samples

The job purpose of an EAP Counselor is to answer incoming calls from people accessing the Employee Assistance Program (EAP) benefits provided by the employer for things such as brief counseling, financial and legal consultation, and helping in finding resources for child and dependent care. Primary responsibilities are listed on the EAP Counselor Resume as – acting as customer service link between the corporate clients and their employees’/ family members; assessing behavioral health emergency or crisis; providing brief intake assessment, and phone counseling; providing authorization of appropriate sessions, providing assistance with the affiliate network; locating and screening potential providers; and completing all necessary paperwork.

The most sought-after skills for the post include the following – excellent customer service and social skills, the ability and comfort with a wide range of diversity; sound judgment and the ability to think out of the box, and experience in assessing mental health emergencies and coordinating care for any such needs that are required. Broad knowledge of substance abuse is also crucial. The job requires an advanced or master’s degree in the behavioral health field, and clinical experience in one or more of the following areas – EAP, mental health, case management, or counseling.

EAP Counselor Resume example

EAP Counselor Resume

Summary : With a decade of experience as a licensed counselor, I specialize in delivering Employee Assistance Program (EAP) services that enhance mental well-being for diverse clients. My expertise lies in crisis intervention, clinical assessments, and tailored support strategies. Committed to fostering resilience and promoting workplace harmony, I effectively address emotional and psychological challenges.

Skills : Proficient In Microsoft Office Suite, Crisis Intervention, Active Listening, Empathy

EAP Counselor Resume Sample

Description :

  1. Delivered telephonic EAP services to military personnel and their families, ensuring access to critical mental health resources.
  2. Engaged in focus groups to enhance processes, resulting in improved call center efficiency for EAP services.
  3. Conducted thorough clinical assessments and coordinated treatment referrals tailored to individual needs.
  4. Supported federal contracts under the Department of Defense, providing culturally competent care.
  5. Addressed diverse issues, including emotional distress, substance use, and family dynamics, through telephonic assessments.
  6. Provided crisis counseling, assessing risk factors for suicide and domestic violence, and ensured client safety.
  7. Facilitated workshops on mental health topics to promote awareness and resilience within the workplace.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MSW


EAP Counselor Resume

Summary : Bringing over ten years of dedicated experience as an EAP Counselor, I excel in providing comprehensive support that enhances employee mental health and workplace productivity. My proficiency encompasses crisis intervention, clinical assessments, and personalized counseling strategies. Passionate about promoting resilience and effective communication, I empower individuals to overcome challenges and thrive in their environments.

Skills : Crisis Intervention Techniques, Clinical Documentation Management, Telephonic Counseling Skills, Assessment And Evaluation, Employee Engagement Strategies

EAP Counselor Resume Sample

Description :

  1. Adhered to ethical, therapeutic, and legal standards governing service delivery while ensuring compliance with organizational policies.
  2. Maintained comprehensive clinical documentation in a computerized system, facilitating effective follow-up on work-life services.
  3. Conducted thorough assessments for clients experiencing issues such as substance abuse, mental health challenges, and family dynamics impacting work performance.
  4. Executed timely follow-ups with clients to ensure continuity of care and support.
  5. Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
  6. Provided crisis intervention and support to employees in urgent situations, ensuring immediate access to necessary resources.
  7. Developed individualized action plans to address client-specific needs and goals.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MSW


EAP Counselor Resume

Summary : A seasoned EAP Counselor with a decade of expertise in delivering impactful mental health support to employees. I leverage advanced crisis intervention techniques and clinical assessments to foster resilience and improve workplace dynamics. My commitment to enhancing individual well-being and organizational productivity drives my approach, ensuring clients receive tailored, effective solutions.

Skills : Data Analysis And Reporting, Document Preparation And Management, Presentation Development, Database Management, Electronic Health Records Management

EAP Counselor Resume Sample

Description :

  1. Provided comprehensive intake assessments and developed tailored treatment plans for clients.
  2. Collaborated with community treatment providers to ensure holistic care delivery.
  3. Maintained confidentiality and compliance while managing sensitive client information.
  4. Delivered psycho-educational sessions to clients, enhancing understanding of mental health resources.
  5. Recognized by clients for advocacy in their mental health journey, fostering trust and rapport.
  6. Efficiently managed a diverse caseload while maintaining high service quality standards.
  7. Utilized feedback to continuously improve counseling services and client experiences.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MSW

EAP Counselor Resume

Summary : Dedicated EAP Counselor with over ten years of experience providing exceptional mental health support in diverse workplace environments. Proficient in crisis intervention, clinical assessments, and customized counseling strategies. I am committed to enhancing employee well-being and fostering a supportive organizational culture, ensuring effective solutions for emotional and psychological challenges.

Skills : Mental Health Counseling, Cultural Sensitivity, Self-care Strategies, Telehealth Counseling, Behavior Modification

EAP Counselor Resume Format

Description :

  1. Provided an integrated EAP service, including telephonic intake, assessment, triage, referral, and crisis management.
  2. Delivered responsive and ethical telephonic counseling services to clients, maintaining high professional standards.
  3. Ensured client confidentiality in accordance with ethical guidelines.
  4. Performed initial assessments, crisis interventions, and counseling services through telephone communication.
  5. Collaborated with the clinical management team to identify and undertake additional tasks as needed.
  6. Developed and presented training sessions for supervisors, enhancing team skills and awareness of mental health issues.
  7. Facilitated educational workshops aimed at promoting mental wellness among employees.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MSW

EAP Counselor Resume

Objective : Dynamic EAP Counselor with over five years of experience in providing essential mental health support within diverse workplace settings. Skilled in crisis management, clinical evaluations, and creating customized intervention plans to enhance employee well-being. I am dedicated to fostering a positive work environment by addressing psychological challenges and promoting resilience among clients.

Skills : Ethical Decision-making, Counseling Techniques, Cultural Competence, Communication Skills, Problem-solving

EAP Counselor Resume Model

Description :

  1. Provided confidential counseling services to employees and their families.
  2. Conducted assessments to identify client needs and develop treatment plans.
  3. Designed and facilitated training programs on workplace issues including Harassment, Stress Management, and Conflict Resolution for employees of contracted companies.
  4. Consulted with Human Resources on employee behavioral issues to develop effective intervention strategies.
  5. Delivered expert consultative services to management regarding employee conflicts and productivity challenges.
  6. Assessed clients' needs to implement professional counseling methodologies addressing addiction, PTSD, and workplace stressors.
  7. Collaborated on EAP studies to identify and mitigate occupational stressors impacting employee performance.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MSW

EAP Counselor Resume

Objective : As a licensed EAP Counselor with 5 years of dedicated experience, I specialize in facilitating mental health support that empowers employees to overcome personal and work-related challenges. My focus on crisis intervention, tailored counseling, and training initiatives promotes workplace resilience, fostering a healthier organizational culture. I am committed to driving positive change and enhancing employee well-being.

Skills : Crisis Management, Clinical Assessment, Coping Strategies, Employee Support Services

EAP Counselor Resume Example

Description :

  1. Delivered short-term counseling services to employees and their families, addressing a range of mental health concerns.
  2. Facilitated access to community resources, enhancing employee support systems.
  3. Conducted crisis intervention training for staff, promoting proactive mental health management.
  4. Implemented Critical Incident Stress Debriefing sessions, aiding employees in coping with traumatic events.
  5. Developed and led educational workshops on mental health topics, fostering a culture of awareness and support.
  6. Maintained and updated the Employee Assistance Program resource directory, ensuring comprehensive support availability.
  7. Collaborated with management to enhance EAP visibility and engagement among employees.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MSW

EAP Counselor Resume

Objective : Experienced EAP Counselor with over five years of dedicated service in enhancing employee mental health and workplace dynamics. Expertise in crisis intervention, clinical assessments, and personalized counseling strategies allows me to effectively support individuals facing emotional challenges. My commitment to fostering resilience and promoting a positive work environment drives my impactful counseling approach.

Skills : Data Management Systems, Microsoft Word, Therapeutic Rapport, Client-centered Approach, Stress Management

EAP Counselor Resume Example

Description :

  1. Facilitated daily therapeutic groups and managed a caseload of 3-4 individual clients.
  2. Consulted with managers to effectively handle on-site crises and personnel issues.
  3. Provided comprehensive benefit information and resources to employees.
  4. Conducted assessments and counseling in alignment with EAP guidelines.
  5. Collected and analyzed metrics to improve counseling services and management consultations.
  6. Utilized a holistic wellness approach to counseling, promoting overall employee well-being.
  7. Designed and delivered supervisory training programs and educational sessions for employees.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
M.S.C.

EAP Counselor Resume

Objective : Dedicated EAP Counselor with five years of experience delivering essential mental health support tailored to workplace environments. Proficient in crisis intervention, clinical assessments, and resource coordination, I empower employees to navigate personal and professional challenges. My commitment to enhancing workplace well-being fosters resilience and promotes a healthier organizational culture.

Skills : Crisis Coordination, Crisis Planning, Empathetic Leadership, Confidentiality, Behavioral Assessment

EAP Counselor Resume Model

Description :

  1. Delivered comprehensive EAP services including crisis management, critical incident response, and clinical assessments for diverse organizations.
  2. Facilitated on-site Critical Incident Stress Debriefings (CISD) to support employees affected by traumatic events.
  3. Addressed a range of concerns including PTSD, substance abuse, grief, and legal issues through tailored counseling.
  4. Coordinated referrals to community resources and provider networks to enhance employee support.
  5. Maintained accurate clinical documentation and compliance with legal and ethical standards.
  6. Reported high-risk cases to appropriate authorities, ensuring safety and compliance.
  7. Utilized a Case Management System to document all client interactions and maintain confidentiality.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MSW

EAP Counselor Resume

Objective : Driven EAP Counselor with five years of experience in providing mental health support within corporate settings. I focus on crisis intervention, employee training, and tailored counseling strategies to enhance workplace wellness. Passionate about fostering an environment of resilience, I empower individuals to navigate personal challenges while promoting a healthier organizational culture.

Skills : Effective Communication Skills, Time Management, Training And Development, Public Speaking, Networking Skills

EAP Counselor Resume Example

Description :

  1. Delivered comprehensive EAP services to employees, enhancing mental health and productivity.
  2. Conducted crisis intervention sessions and referrals for drug and alcohol treatment.
  3. Provided short-term, solution-focused therapy tailored to individual and couples' needs.
  4. Implemented an Employee Assistance Program that improved workplace morale during critical periods.
  5. Managed care services for over 50 clients, addressing diverse mental health needs.
  6. Offered both telephone and in-person evaluations, ensuring timely support for employees.
  7. Authorized mental health and substance abuse services, ensuring compliance with regulations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
M.S. Counseling

EAP Counselor Resume

Headline : A skilled EAP Counselor with 7 years of experience in providing essential mental health support to employees across various sectors. I excel in delivering crisis intervention, conducting thorough assessments, and implementing tailored counseling strategies. My dedication to enhancing employee well-being and fostering a supportive workplace culture drives my efforts to promote resilience and effective coping mechanisms.

Skills : Crisis De-escalation, Clinical Assessment Skills, Client Advocacy, Resource Referral, Professional Ethics

EAP Counselor Resume Model

Description :

  1. Conducted comprehensive bio-psychosocial clinical assessments over the phone, ensuring thorough evaluation of client needs.
  2. Performed risk assessments related to self-harm and organizational liability, contributing to workplace safety.
  3. Employed cognitive-behavioral and solution-focused therapy techniques to provide short-term counseling and effective referrals.
  4. Addressed a wide range of issues, including mental health, substance abuse, and interpersonal conflicts in the workplace.
  5. Guided individuals, couples, and groups through mental health challenges, enhancing overall well-being.
  6. Collaborated with management to design and implement training programs addressing employee issues and enhancing workplace dynamics.
  7. Maintained detailed case documentation to track client progress and treatment outcomes, ensuring compliance with regulatory standards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
M.S. in Counseling