Eligibility Technician Resume
Summary : More than 7 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, and planning/implementing proactive procedures and systems to avoid problems in the first place. 5 years sales experience in real estate management.
Skills : Microsoft Office Package to include Word, Excel, Outlook, General Office Skills, Excellent interpersonal communication skills.
Description :
- Assigned to the Financial Team for Children Services.
- Conducted in-depth personal interviews with client's in person or via telephone in order to determine financial and residential eligibility for program services.
- Provided case management of ongoing cases in order to ensure eligibility for program services.
- Provided education and explanation of program rules, regulations, procedures and rights and responsibilities to applicants and beneficiaries.
- Maintained up to date knowledge on state and county policies in order to effectively read, understand and interpret information and data related to program services.
- Utilized multiple computer programs and applications in order to enter and track data.
- Adhered to confidentiality rules and procedures related to client's personal information.
Experience
7-10 Years
Level
Management
Education
Master Of Social Work
Sr. Eligibility Technician Resume
Summary : To obtain a position that will provide an opportunity to develop experience and utilize education while offering career opportunities.
Skills : Microsoft Office.
Description :
- Performs various routine and moderately complex duties in support of Social Services Agency.
- Performs general and clerical support duties related to Social Services clients and caseloads which includes logging, filing, typing and sending or distributing documents.
- Prepares for, schedules and conducts recertification Interviews for Social Services clients.
- Assists clients in completing various forms during the recertification process.
- Schedules medical/mental health examinations for clients with the Medical Review Team.
- Receives proof of medical disability from the Medical Review Team and uses that information to approve or discontinue benefits.
- Maintains records, performs data entry and obtains prior employer information to determine eligibility and to ensure compliance with county, state or federal regulations pertaining to benefit eligibility.
Experience
10+ Years
Level
Senior
Education
MBA
Jr. Eligibility Technician Resume
Summary : To secure a career with professional growth potential where can fully utilize education and job skills and discover new horizons in the public sector.
Skills : Microsoft Office.
Description :
- Collected comprehensive and complete data and enters into applicable state and local systems.
- Approved or denyed applications based on public assistance guidelines and explain consumer rights and responsibilities.
- Computed manual and electronic budgets to determine eligibility for public service programs and makes referrals to other social service agencies.
- Received and investigated complaints concerning undelivered assistance checks.
- Prepared for and attends hearings and appeals at state level.
- Attended meetings, conferences and training sessions to receive information on techniques, policies and procedures.
- Determined eligibility for Medicaid and food stamps.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Eligibility Technician III Resume
Summary : To deliver benefits and utilizes pertinent interfaces to access information. Conducts client interviews, compiles information and verifications and provides information to applicant on program benefits, program requirements, and community resources.
Skills : Proficient in Microsoft office, window and excel, Bilingual- Spanish, Strong customer service.
Description :
- Made decisions related to Medi-Cal & Food Stamps eligibility in accordance with regulations and established policies and procedures.
- Conducted interviews to elicit information from clients to assess eligibility.
- Entered and retrieved client data from a computerized system.
- Followed complex instructions, maintained accurate records & documentations and computed mathematical computations.
- Effectively organized, prioritized, and process large volumes of paperwork assigned to a caseload.
- Improved the quality of life and well-being of individuals, families, children, and serve communities through crisis intervention and guidance to available benefits and assistance.
- Separated incoming mail by document type.
- Indexed the documents to the correct case.
Experience
7-10 Years
Level
Management
Education
Associate Of Science
Eligibility Technician II Resume
Headline : A progressive position that will capitalize on administrative, customer service and housing assistance experience as well as broaden experience and interest in Business Administration and Accounting.
Skills : Operator, Technician.
Description :
- Determined placement on the Public Housing or Section 8 waiting list.
- Scheduled and conducted interviews as applicable to determine program admission (Leasing and Occupancy).
- Scheduled and presented briefing orientation for Project Based participants.
- Compiled necessary verifications of income/deductions and computes rent amounts for program admission and prepare participant notification of rent amount and Owner Housing Choice Voucher Contract.
- Contacted tenants/participants to schedule appointments to verify income/family composition for program eligibility.
- Completed recertification process on all eligible tenants/participants for occupancy.
- Conducted interview to review information for continuing occupancy at MPHA office or tenant's/participant's residence.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Eligibility Technician I Resume
Headline : To obtain a challenging position where can utilize the skills have acquired in career and the possibility for more growth and knowledge is available.
Skills : Medical Assistant, Technician.
Description :
- Scheduled appointments and interviewed applicants effectively in a variety of settings for one or more aid categories.
- Obtained information concerning such items as income, property and other financial resources from applicants.
- Obtained additional information to resolve discrepancies in the applications and declarations by telephone, correspondence, or personal interviews.
- Explained regulations, policies and procedures in a courteous manner to clients.
- Imaged and indexed all documents into client's case using web and image now system in C-IV.
- Provided translation for Spanish speaking clients.
- Completed the induction Eligibility Technician training and completed pre-class duties such as screening applications for workers in unit.
Experience
5-7 Years
Level
Executive
Education
Diploma
Eligibility Technician I Resume
Headline : To obtain a position that will allow to maximize varied knowledge, skills and abilities in the public/social service arena while providing the opportunity for continued learning, growth and advancement.
Skills : Operator, Technician.
Description :
- Interviewed individuals and their family's members to determine eligibility for the Cooling, Fuel, and Crisis assistance program.
- Read, understand, explain and apply complex regulations and policies governing eligibility for public assistance programs.
- Gathered record and evaluate information necessary for determination of initial and continuing eligibility for public assistance.
- Maintained written case documentation for caseload.
- Handled routine telephone inquiries and resolved issues.
- Performed difficult clerical work involving application of mathematical skills and requiring accuracy and speed.
- Worked cooperatively with other agency staff and as a team providing participant services.
Experience
5-7 Years
Level
Executive
Education
Diploma
Eligibility Technician I Resume
Summary : Outgoing, enthusiastic individual with the energy & education to learn new things. Work well in team or on own. Able to follow as well as lead, if and when asked.
Skills : Team Leader, Operator.
Description :
- Accessed consumers steering them to employment and self-sufficiency.
- Assisted the consumer in overcoming barriers to employment.
- Scheduled appointments and maintained monthly family budgets.
- Managed over 350 cases by determining continued eligibility.
- Maintained 99% Food Stamp accuracy rate.
- Successfully completed three temporary supervisory assignments.
- Assisted in the Strategic Business unit by achieving the all-family percentage rate, meeting State and Federal standards.
Experience
10+ Years
Level
Senior
Education
Certificate
Eligibility Technician/Executive Resume
Summary : Applying the flexibility to work in a team environment and having the willingness to take independent action. Experienced with data entry, filing, organizational skills and 10-key by touch.
Skills : Excellent interpersonal skills and outstanding customer-relations.
Description :
- Determines Eligibility for assigned programs.
- Ensures appropriate client paperwork is completed.
- Completes all case applications and redeterminations within each program deadine.
- Interviews clients in a friendly and professional manner.
- Provides clients with the necessary community resources when applicable.
- Verifies required information provided by the clients.
- Able to explain in detail the rules and guidelines of applicable programs.
Experience
7-10 Years
Level
Management
Education
Organizational Management
Eligibility Technician Resume
Summary : Professional with 19+ years extensive experience in data management. Procurement specialist in processing accounts payable, receivable and preparing purchase orders for government agency promptly and efficiently. Detail-oriented with a demonstrated commitment to excellence in assisting senior management, team of 6 supervisors and over 80 line staff. Ethics oriented working style; known for exercising discretion and maintaining confidentiality as well as acting as a cross departmental liaison.
Skills : Data Technician, Operator.
Description :
- Ability to Make complex arithmetic computations in order to make correct eligibility and benefit determination.
- Communicated effectively in English, both orally and in writing.
- Planed, organized, prioritized, and processed work to ensure deadlines are met.
- Gathered information such as financial documentation and other supporting information from clients in person, over the phone, and from electronic applications.
- Assisted clients in understanding what information and documentation is needed, how it is obtained and how to complete required forms and applications.
- Advised clients of their rights, responsibilities and pertinent rules and regulations.
- Offered information and make referrals relating to additional services and assistance provided within the Department or the community.
Experience
7-10 Years
Level
Management
Education
Certificate In Dental
