Employee Relations Representative Resume Samples

An Employee Relations Representative is responsible for collecting and analyzing employee data, updating employee files, overseeing employee orientation and training, and organizing and updating employee records. A well-drafted Employee Relations Representative Resume indicates the following core duties and responsibilities – collecting and analyzing employee data, organizing and updating employee files, overseeing employee orientation and training; using data to create employee profiles, adhering to regulatory standards; overseeing employee orientation and training; liaising between employees and management; undertaking communications and interpersonal skills training, and arranging employee physical examinations.

The nature of the job demands the following skills and abilities – outstanding interpersonal skills; exceptional verbal and written communication skills; excellent organizational skills and attention to detail; and good problem-solving abilities. A Degree in Human Resources is commonly seen on eligible resumes.

Employee Relations Representative Resume example

Employee Relations Representative Resume

Headline : Employee Relations Representative professional with over 15 years of combined experience in employee benefits administration including Health and Welfare (medical, dental, vision), leave and disability (FMLA, ADA, STD/LTD), retirement (401k, 403b, 457, defined benefit), and employee relations.

Skills : Microsoft Office, ICims, PCRecruiter.

Description :

    1. Managed 62 employees working onsite at Microsoft's retail stores from New Jersey to Hawaii.
    2. Maintained consistent contact with each of them assuring their questions were answered and they were well prepared to complete their assignments.
    3. Conducted new hire phone orientations and provided additional information regarding the companies benefits.
    4. Developed and preserved relationships with hiring managers.
    5. Confidently and professionally terminated employment with employees as needed.
    6. Participated in the analysis and evaluation of business data.
    7. Researched data and generated/formatted Excel reports.
    8. Worked with Program Manager and Recruiting Manager to identify tasks and scheduling.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA in Social Studies


Employee Relations Representative Resume

Summary : Seeking to work for a profitable company as a Training Consultant where one can train new employees as well as existing employees to be successful in their positions.

Skills : Computer, Microsoft Office.

Description :

    1. Managed 8 employees.
    2. Administered company benefit plans such as health, dental, life, disability, and retirement including pension plans.
    3. Investigated claims.
    4. Investigated sexual harassment or any such claims made going against company policy.
    5. Worked close with Management to provide training in needed areas.
    6. Respond to employee inquiries regarding company policies, procedures, and programs.
    7. Assisted with recruiting and staffing as needed.
    8. Managed temporary staffing agencies as needed.
    9. Maintained computer data on employees (HRIS system Optimum Solutions & AS400).
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA in Organizational Communication


Employee Relations Representative Resume

Headline : Seeks to successfully utilize experience, education, and skills in Human Resources with a progressive, employee-oriented organization.

Skills : Bilingual English And Spanish, Microsoft Office Word, Excel, Outlook, PowerPoint, And SharePoint, Systems Include Workday, ADP Enterprise, ADP Virtual Edge, SAP, Success Factors, Kenexa, Kronos, Concur, Aetna, Cigna, United Healthcare, COBRApoint.

Description :

    1. Partnered with senior leadership to support all aspects of Employee Relations to include influencing the appropriate application of expectations, policies, documentation, and performance review.
    2. Led to resolving all Employee Relations issues.
    3. Conducted research and documented conversations for formal investigative process and successful resolution.
    4. Conducted climate assessments and investigations of complaints to include but not limited to, harassment, discrimination, unprofessional management behavior, hostile working environment, and compliance.
    5. Reviewed all disciplinary actions to ensure compliance in a fair and consistent manner.
    6. Generated involuntary terminations to ensure process adherence and legal compliance.
    7. Developed and maintained good communication and a positive relationship with employees and management to promote employee satisfaction and ensuring a positive working environment.
    8. Prepared concise expert investigative report findings and developed recommendations in collaborating with the Employee Relations Manager, Senior Human Resources Manager, and Program Management.
    9. Performed Employee Relations administrative support.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA in Organizational Management

Employee Relations Representative Resume

Objective : Searching for the opportunity to expand into the Workforce Development field to empower people and communities. Presently, developing and managing Human Resources activities for a manufacturing plant in 2 manufacturing plants, providing over 5 years of experience in similar roles in helping companies reach business goals through Human Resources efforts in a generalist capacity.

Skills : Full Cycle Recruitment, Employee Relations, Performance.

Description :

    1. Provided staffing services, and telecommunications and information solutions.
    2. Served as the main point of contact for contingent staff for all employment-related questions and issues.
    3. Supported 500 contingent staff and up to 20 managers.
    4. Informed contingent employees of the company and governmental rules, regulations, and procedures, and the need for compliance.
    5. Encouraged and promoted worker morale, motivation, and efficiency.
    6. Planned and executed events to promote morale.
    7. Evaluated and resolved human relations, labor relations, and work-related problems as well as met with management to determine appropriate action.
    8. Explained company compensation and benefits programs, such as medical insurance, savings plans, and enrolled workers in specified programs.
    9. Assisted management in creating team policies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA in Sociology

Employee Relations Representative Resume

Summary : Certified Professional in Employee Relations Representative with a Master's Degree in Human Resource Administration, and over 5 years of progressive human resource management experience.

Skills : Full Cycle Recruitment, Employee Relations, Performance Management, HRIS, ATS, Training Facilitation, Compliance Management, Policy and Process Implementation, Project Management.

Description :

    1. Advised Operations and Department Management on the administration of labor agreements, and provide interpretations to ensure fulfillment of contractual obligations.
    2. Provided & coordinated provisions of work-related dispute resolutions including; drafting and entering into binding legal agreements with Union Representatives, mediation, and arbitration.
    3. Directed, investigated, and prepared recommendations regarding confidential and complex employee relations issues.
    4. Actively conducted disciplinary hearings, determining the appropriate level of discipline for violation of company-issued performance code and policies.
    5. Acted as Port Authority representative in court proceedings including; Unemployment Compensation, and Workers' Compensation hearings.
    6. Presented New Hire Orientation highlighting human resource policies, procedures, and companywide expectations.
    7. Effectively utilized an attendance tracking system focusing on observing patterns, identifying potential misuse and abuse of paid sick time, and consistency of issued discipline levels.
    8. Continually fostered an open-door environment acting as a liaison to Management, and Employees with regards to all human-resource-related issues including employee leaves, benefits, performance management, and conflict resolution.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS in Psychology

Employee Relations Representative Resume

Headline : Seeking an opportunity to join an organization that values a highly motivated Human Resource Professional who is committed to compliance, ethics, and on-going education to ensure growth and success for the organization and career.

Skills : Employee Relations, Recruiting, Employee Benefits, Payroll Management and Administration, Job Evaluation, Performance Management.

Description :

    1. Responsible for planning and administering policies relating to all phases of human resources activity by performing.
    2. Created forms and tracking databases to aid in the collection of data for consistent reporting and analysis of areas such as exit interviews, disciplinary actions, training, and development Advise employees regarding workplace issues.
    3. Established documented procedures for each function of the HR Department Evaluate training gaps and recommend and coordinate the organizational training plan.
    4. Conducted confidential employee relations investigations and recommend/resolve with corrective actions.
    5. Supported managers and supervisors with training, disciplining, developing, and measuring employee performance.
    6. Kept current with state, federal, and local laws.
    7. Recommended or change procedures to ensure compliance.
    8. Communicated with employees and management in a manner that nurtures the company culture and supports the company values in day to day situations.
    9. Coordinated and direct the activities of the Employee Events Committee.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS in Management

Employee Relations Representative Resume

Headline : Seeking to obtain a job with a company that allows displaying a strong work ethic and leadership capabilities. . Customer-focused and strong communicator with the ability to effectively interact with others. Quick learner with management potential.

Skills : Microsoft Office Applications, Customer Service, Human Resources, Administrative.

Description :

    1. Promoted to Supervisor in a year Facilitated employee relations in the UPS facility.
    2. Promoted and maintained a positive employee work environment, supporting a high level of employee morale, communication, and mutual respect.
    3. Coached team members to resolve work-related problems.
    4. Maintained effective employee relations program.
    5. Ensured all new employees are oriented and are familiar with company policies and procedures.
    6. Maintained contact with employees to ensure their needs are met.
    7. Coordinated store efforts to ensure that new employees are trained in a timely and complete manner.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Employee Relations Representative Resume

Objective : Successfully managed various HR projects that helped create a positive candidate experience, made administrative processes more efficient, and reduced department costs.

Skills : Quickbooks, Microsoft Office Suite Products, MAS 90, Infisy, Paychex.

Description :

    1. Prepared new hires including background check, drug screen, insurance enrollment, employee file setup, building access badge, E-Verify, New Hire entry, and set up in HRIS system.
    2. Completed administrative termination process including archiving of HRIS system, building access badge removal, and termination of insurance.
    3. Guided applicants with the application process, scanned and forwarded applications to managers.
    4. Obtained medical license and immunizations from employees, recorded in HRIS system.
    5. Kept track of and obtain motor vehicle reports from the local courthouses.
    6. Updated and posted available jobs in the hospital.
    7. Prepared and wrote monthly hospital newsletter.
    8. Prepared and recorded Shining Star nominees.
    9. Advocated for hospital Auxiliary members attended monthly meetings.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA in General Studies

Employee Relations Representative Resume

Objective : Seeking to obtain rewarding employment in an analytic role where education and experience in various aspects of research are an asset and the opportunity for professional growth exists.

Skills : Benefits Administration, Employment Law, ADA/FMLA/FLSA/WC, Staff Recruitment, HR Program/Project Management, Performance Management, Orientation And Onboarding, Training, HR Policy And Procedure Development, Payroll, HRIS Technologies.

Description :

    1. Provided employee relations support for client groups.
    2. Responded to and investigated claims of harassment and discrimination.
    3. Counseled and supported management on the performance management process including progressive discipline.
    4. Coached management on interpretation of policy and procedures, employment-related legislation, and Human Resources programs.
    5. Conducted new hire orientation and exit interviews.
    6. Provided general guidance to management regarding compensation issues.
    7. Administrated unemployment claims process.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS in Journalism

Employee Relations Representative Resume

Summary : Highly qualified Employee Relations Representative with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft, Account Management.

Description :

    1. Provided approachable and timely interface to assignment inquiries for up to 800 field employees.
    2. Engaged in difficult conversations related to escalations of payroll, benefits, termination, workplace environment, etc.
    3. Organized employee recognition events and publications on a monthly, quarterly, and semi-annual basis.
    4. Facilitated legal compliance of co-employment, worker's compensation, international travel, and unemployment.
    5. Coordinated between internal Sales, Recruiting, and Operations teams, as well as Volt's Customers, to proactively manage employee performance.
    6. Conducted weekly audits of job postings, headcount, missing time, termination, and foreign national employees for necessary corrective actions, data analysis, and reporting.
    7. Developed and organized onboarding handbooks, multimedia visual aids, and other educational materials.
    8. Served as backup for team Payroll, Client Database, Data processing, and Onboarding Coordinators.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S. in Communication and Rhetorical Studies