An Eyewear Consultant works at the retail floor sales to assist the customers. Key job duties listed on the Eyewear Consultant Resume include – greeting customers, providing assistance to customers in selection of frame or lens; helping customers in choosing an appropriate eyewear, servicing old eyewear of customer, initiating consultation by asking open-end questions, learning the customer’s needs and preferences, providing necessary feedback, taking technical measurements, and undertaking various other tasks such as re-merchandising, light cleaning and displaying eyewear.
When hiring for this post, employers look for candidates with outstanding communication skills, basic math skills, awareness of fashion trends, the ability to work as a team, and computer literacy. In addition, the applicant should have the strong selling knowledge and be able to educate customers about eyewear and lenses. Potential employees should possess at least a GED or high school diploma. Optometric assistant certification is preferred.
Objective : As an Eyewear Consultant, responsible for Using Provide patients with a comprehensive explanation of their insurance benefits understanding all promotions, coupons, and third party programs, and also Ensuring patients a wonderful experience by keeping the environment clean and making personal connections with each patient so that they will want to return.
Skills : MS Office, Consultant.
Description :
Provided patients with exceptional customer service by understanding and analyzing the patient's vision problems and needs.
Performed preliminary testing for patients, as needed.
Educated the patient on the adaptation of new Rx's and care of lenses.
Maximized sales by understanding the company's cost of goods and retail fee schedules while meeting patient needs.
Completed lens & frame information, enter complete and accurate information into POS software and accurately process patient payment transactions.
Conducted phone calls on a daily basis to patients who have recently received their eyewear.
Recognized for excellent customer service and sales determined by a company matrix which includes customer feedback, maximizing sales opportunities, and increasing the volume of office; resulting in the achievement of a top 10% ranking within the district.
Experience
2-5 Years
Level
Junior
Education
Liberal Arts
Eyewear Consultant Resume
Headline : Obtain an Eyewear Consultant position where can effectively utilize expertise in customer relations and staff leadership.
Skills : Customer Service, Receptionist.
Description :
Provided excellent customer service through styling clientele while maintaining a professional environment.
Responsible for ordering lenses, contacts, and maintaining customer files.
Professionally styled clients and provided a positive customer service experience.
Followed up with clients and ensured orders were completed promptly.
Properly billed insurances and filed patient files.
Worked professionally with an optometrist on-premises.
Assisted clients with the various choices of eyewear and contacts, schedule appointments, collect funds, assist the Optical specialist with various clients.
Experience
5-7 Years
Level
Executive
Education
Psychology
Eyewear Consultant Resume
Summary : Obtain an Eyewear Consultant position as a team player in a people-oriented organization where can maximize customer service experience in a challenging environment to achieve the corporate goals.
Skills : Customer Service, Microsoft Word, Microsoft Powerpoint,.
Description :
Greeted all customers in-person and by phone promptly and professionally per company standards.
Provided exceptional customer service, by sales and consulting of prescription and fashion frames and lens.
Took time to help the customers and answered questions giving them a better understanding of available options.
Obtained prescriptions from optometrist discovering patient's need and want for their eyewear.
Used Find Your Look tablet technology to assist customers in finding the perfect frames based on face shape and style.
Performed all cashier duties, which included collecting proper payment for a variety of transactions, credit cards, discounts, insurance, coupons, and counting the cash drawer before closing the store.
Took pride in the appearance of the store and shows initiative in keeping the displays and inventory clean, attractive and organized.
Experience
7-10 Years
Level
Management
Education
Baccalaureate In Student
Eyewear Consultant Resume
Objective : As an Eyewear Consultant, responsible for Guiding and assisting patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient.
Provided excellent customer service by assisting customers in selecting appropriate eyewear.
Ensured that all prescription and insurance information was properly verified and recorded into the point of sale system.
Ensured that all customer information was properly recorded into the point of sale system.
Made sure all transactions were carried out properly.
Maintained a clean and organized working environment by making sure eyewear was displayed appropriately.
Counted the register at the beginning and end of each shift.
Sell customer frames and lenses.
Experience
2-5 Years
Level
Executive
Education
Associates In Arts
Jr. Eyewear Consultant Resume
Objective : Motivated and personable eye care professional with 9+ years of experience in eye care. Compassionate health care attendant and a team player. People person with a positive attitude, and efficiency in professional practice. Particularly delighted to assist children, seniors, and patients with disabilities.
Skills : Working with children at Summer Camp, Manager/Supervisor.
Description :
Verified that finished lenses are ground to specifications.
Measured clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
Assisted clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
Recommend specific lenses, lens coatings, and frames to suit client needs.
Maintained records of customer prescriptions, work orders, and payments.
Instructed clients in how to wear and care for eyeglasses.
Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
Experience
2-5 Years
Level
Junior
Education
General Education
Eyewear Consultant III Resume
Objective : To join an organization that will allow enhancing its operation by utilizing experience in customer service and sales in a work environment that fosters teamwork, individual growth, and promotion opportunities.
Skills : Management, Customer Service, Multitasking, Team Work.
Description :
Provided patients with exceptional customer service by understanding and assisting the patient's needs.
Conversed with patients to analyze and assess patients' vision problems and needs.
Provided patients with a comprehensive explanation of their insurance benefits.
Understood the company's cost of goods and retail fee schedules Promise accurate delivery & turnaround times meeting the patients' needs.
Immediately notify the patient of any delays in delivery times.
Understood all promotions, coupons and third party programs available through myeyedr.
Objective : Eyewear Consultant with 2+ years of experience in Demonstrating good product knowledge; taking the initiative to accurately describe the features and benefits of various lenses and frames.
Skills : MS Office, Customer Service.
Description :
Greeted and checked in patients in a personable manner.
Scheduled and confirmed patient appointments.
Responded to inquiries regarding billing and directed calls to appropriate departments.
Verified and completed deposits at the close of business.
Assist patients with finding frames that will suit their lifestyle.
Created exceptional value in the lives of customers by delivering legendary customer service and crafting perfect quality eyewear.
Ensured enthusiastically satisfied customers all the time by performing the key steps of the Sales and Service Process.
Experience
2-5 Years
Level
Junior
Education
Child Development
Eyewear Consultant III Resume
Objective : To obtain a position that offers advancement opportunities, minimum supervision, and excellent benefits, where training and skills can be utilized.
Skills : American Dental, Assisting Association American Citizenship.
Description :
Assisted customers in eyeglass selection and adjust glasses based on customer needs.
Instructed new contact lens wearers on insertion, removal, and cleaning techniques.
Ordered frames and contact lenses accordingly.
Guided and assisted patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patients.
Conversed with patients to analyze and assess patients' vision problems and needs.
Objective : Seeking full-time employment with a company that allows to utilize and develop professional skills and qualifications.
Skills : Military, Microsoft Office, Customer Service, Cashier, Supervising, Sales.
Description :
Engaged every customer that enters the store.
Asked questions to uncover the reason for the customer's visit.
Recommended products and services that would serve the customer.
Reviewed prescriptions and identifies special needs, consulting with an Optician when necessary.
Strived to achieve all store metrics our Customer Experience Indicators.
Performed work accurately and thoroughly despite time pressure and customer volume.
Identified situations involving unsatisfied customers and acted quickly for resolution.
Experience
2-5 Years
Level
Junior
Education
Health Administration
Eyewear Consultant Resume
Objective : As an Eyewear Consultant, responsible for Assisting customers in selecting frames and lenses, suggesting improvements, and recommending solutions to customers with special needs. Reviews prescriptions and identifies special needs of the customer consulting with the Optician when necessary.
Skills : Microsoft office, Microsoft excel, 100 wpm typing speed.
Description :
Reviewed prescriptions and identifies the special needs of the customer consulting with the Optician when necessary.
Performed store opening and closing procedures, making the daily bank deposits as well as maintain and balance a cash drawer.
Provided pricing quotes for glasses through insurance benefits and store discounts.
Explained and recommended products according to the patient's personal needs.
Overcoming objectives by product knowledge.
Assisted incoming calls from customers and make outgoing calls to insurance companies and Doctor's offices.
Assisted customers with selecting proper eyewear and coatings.
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