Eyewear Consultant Resume Samples

An Eyewear Consultant works at the retail floor sales to assist the customers. Key job duties listed on the Eyewear Consultant Resume include – greeting customers, providing assistance to customers in selection of frame or lens; helping customers in choosing an appropriate eyewear, servicing old eyewear of customer, initiating consultation by asking open-end questions, learning the customer’s needs and preferences, providing necessary feedback, taking technical measurements, and undertaking various other tasks such as re-merchandising, light cleaning and displaying eyewear.

When hiring for this post, employers look for candidates with outstanding communication skills, basic math skills, awareness of fashion trends, the ability to work as a team, and computer literacy. In addition, the applicant should have the strong selling knowledge and be able to educate customers about eyewear and lenses. Potential employees should possess at least a GED or high school diploma. Optometric assistant certification is preferred.

Eyewear Consultant Resume example

Eyewear Consultant Resume

Objective : Seeking full-time employment with a company that allows to utilize and develop professional skills and qualifications.

Skills : MS Office.

Description :

    1. Provide patients with exceptional customer service by understanding and analyzing the patient's vision problems and needs.
    2. Perform preliminary testing for patients, as needed.
    3. Educate the patient on the adaptation of new Rx's and care of lenses.
    4. Maximize sales by understanding the company's cost of goods and retail fee schedules while meeting patient needs.
    5. Complete lens & frame information, enter complete and accurate information into POS software and accurately process patient payment transactions.
    6. Conducts phone calls on a daily basis to patients who have recently received their eyewear.
    7. Recognized for excellent customer service and sales determined by a company matrix which includes customer feedback, maximizing sales opportunities, and increasing the volume of my office; resulting in the achievement of a top 10% ranking within the district.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Liberal Arts


Eyewear Consultant Resume

Headline : Obtain a customer service management position where can effectively utilize expertise in customer relations and staff leadership.

Skills : Customer Service, Receptionist.

Description :

    1. Provided excellent customer service through styling clientele while maintaining a professional environment.
    2. Responsible for ordering lenses, contacts, and maintaining customer files.
    3. Professionally styled clients and provided a positive customer service experience.
    4. Followed up with clients and ensured orders were completed promptly.
    5. Properly billed insurances and filed patient files.
    6. Worked professionally with an optometrist on-premises.
    7. Assisted clients with the various choices of eyewear and contacts, schedule appointments, collect funds, assist the Optical specialist with various clients.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Psychology


Sr. Eyewear Consultant Resume

Summary : Obtain a position as a team-player in a people oriented organization where can maximize customer service experience in a challenging environment to achieve the corporate goals.

Skills : Customer Service, Microsoft Word, Microsoft Powerpoint,.

Description :

    1. Greeted all customers in-person and by phone promptly and professionally per company standards.
    2. Provided exceptional customer service, by sales and consulting of prescription and fashion frames and lens.
    3. Took time to help the customers and answered questions giving them a better understanding of available options.
    4. Obtained prescriptions from optometrist discovering patient's need and want for their eyewear.
    5. Used Find Your Look tablet technology to assist customers in finding the perfect frames based on face shape and style.
    6. Performed all cashier duties, which included collecting proper payment for a variety of transactions, credit cards, discounts, insurance, coupons, and counting the cash drawer before closing the store.
    7. Took pride in the appearance of the store and shows initiative in keeping the displays and inventory clean, attractive and organized.
    8. Market and Assembled displays, stock/re-stock.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Baccalaureate In Student

Junior Eyewear Consultant Resume

Objective : To put forth experiences and talents into a fast paced work environment with the opportunity to grow and learn.

Skills : Customer Service, Interpersonal Skills, Computer Skills.

Description :

    1. Provided excellent customer service by assisting customers in selecting appropriate eyewear.
    2. Ensured that all prescription and insurance information was properly verified and recorded into the point of sale system.
    3. Ensured that all customer information was properly recorded into the point of sale system.
    4. Made sure all transactions were carried out properly.
    5. Maintained a clean and organized working environment by making sure eyewear was displayed appropriately.
    6. Counted the register at the beginning and end of each shift.
    7. Sell customer frames and lenses.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associates In Arts

Jr. Eyewear Consultant Resume

Objective : Motivated and personable eye care professional with 9+ years experience in eye care. Compassionate health care attendant and a team player. People person with a positive attitude, and efficient in professional practice. Particularly delighted to assist children, seniors, and patients with disabilities.

Skills : Working with children at Summer Camp, Manager/Supervisor.

Description :

    1. Verify that finished lenses are ground to specifications.
    2. Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
    3. Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.
    4. Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
    5. Recommend specific lenses, lens coatings, and frames to suit client needs.
    6. Maintain records of customer prescriptions, work orders, and payments.
    7. Instruct clients in how to wear and care for eyeglasses.
    8. Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
General Education

Eyewear Consultant III Resume

Objective : To join an organization that will allow to enhance its operation by utilizing experience in customer service and sales in a work environment that fosters teamwork, individual growth and promotion opportunities.

Skills : Management, Customer Service, Multitasking, Team Work.

Description :

    1. Provide patients with exceptional customer service by understanding and assisting the patient's needs.
    2. Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient.
    3. Converse with patients to analyze and assess patient's vision problems and needs.
    4. Provide patients with comprehensive explanation of their insurance benefits.
    5. Understand the company's cost of goods and retail fee schedules Promise accurate delivery & turnaround times meeting the patients' needs.
    6. Immediately notify patient of any delays of delivery times.
    7. Understand all promotions, coupons and third party programs available through myeyedr.
    8. Accurately process patient payment transactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Eyewear Consultant II Resume

Objective : Entry level position with an opportunity of advancement.

Skills : MS Office.

Description :

    1. Greeted and checked in patients in a personable manner.
    2. Scheduled and confirmed patient appointments.
    3. Responded to inquiries regarding billing and directed calls to appropriate departments.
    4. Verified and completed deposits at the close of business.
    5. Assist patients with finding frames that will suit their lifestyle.
    6. Ensured patients a wonderful experience by keeping the environment clean and making personal connections with each patient so that they will want to return.
    7. Create exceptional value in the lives of customers by delivering legendary customer service and crafting perfect quality eyewear.
    8. Ensure enthusiastically satisfied customers all the time by performing the key steps of the Sales and Service Process.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Child Development

Eyewear Consultant III Resume

Objective : To obtain a position that offers advancement opportunities, minimum supervision, and excellent benefits, where training and skills can be utilized.

Skills : American Dental, Assisting Association American Citizenship.

Description :

    1. Assisting customers in eyeglass selection and adjust glasses based on customer needs.
    2. Instruct new contact lens wearers on insertion, removal and cleaning techniques.
    3. Ordering frames and contact lenses accordingly.
    4. Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient.
    5. Converse with patients to analyze and assess patient's vision problems and needs.
    6. Skills Used Provide patients with comprehensive explanation of their insurance benefits understand all promotions, coupons and third party programs.
    7. Fit and adjust completed eyewear for each patient.
    8. Accurately process patient payment transactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AAS In Dental Assisting

Eyewear Consultant I Resume

Objective : Seeking full-time employment with a company that allows to utilize and develop professional skills and qualifications.

Skills : Military, Microsoft Office, Customer Service, Cashier, Supervising, Sales.

Description :

    1. Engages every customer that enters the store.
    2. Asks questions to uncover the reason for the customer's visit.
    3. Recommends products and services that would serve the customer.
    4. Reviews prescriptions and identifies special needs, consulting with an Optician when necessary.
    5. Strives to achieve all store metrics our Customer Experience Indicators.
    6. Performs work accurately and thoroughly despite time pressure and customer volume.
    7. Identifies situations involving unsatisfied customers and acts quickly for resolution.
    8. Demonstrates good product knowledge; takes the initiative to accurately describe the features and benefits of various lenses and frames.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Health Administration

Eyewear Consultant/Representative Resume

Objective : Assist customer in selecting frames and lenses, suggest improvements and recommends solutions to customers with special needs. Reviews prescriptions and identify special needs of the customer consulting with the Optician when necessary.

Skills : Microsoft office, Microsoft excel, 100 wpm typing speed.

Description :

    1. Reviews prescriptions and identifies the special needs of the customer consulting with the Optician when necessary.
    2. Perform store opening and closing procedures, making the daily bank deposits as well as maintain and balance a cash drawer.
    3. Providing pricing quotes for glasses through insurance benefits and store discounts.
    4. Explaining and recommending products according to the patient's personal needs.
    5. Overcoming objectives by product knowledge.
    6. Assist incoming calls from customers and make outgoing calls to insurance companies and Doctor's offices.
    7. Assisting customers with selecting proper eyewear and coatings.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate Of General

Lead Eyewear Consultant Resume

Headline : Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Skills : Customer Service, Receptionist.

Description :

    1. Instructed patients on the proper care of eyeglasses and contact lenses.
    2. Wrote clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses.
    3. Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.
    4. Confirms that frames were correctly built with facial and eye measurements and optical prescriptions.
    5. Maintained organized records of customer prescriptions, work orders and payments.
    6. Educated patients on proper eyewear choices based on prescription.
    7. Assisted patients with insurance and explained their benefits.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Sociology

Eyewear Consultant Resume

Summary : To work full time for a growing and successful company where can dedicate to a team environment and serve customers, patients, and clients with exceptional care.

Skills : MS Word, MS Power point, MS Excel, MS Outlook.

Description :

    1. Assist patients to insert or remove contact lenses.
    2. Conduct visual field tests to measure field of vision.
    3. Take and document patients' medical histories.
    4. Adjust or make minor repairs to spectacles or eyeglasses.
    5. Greet customers and ascertain what each customer wants or needs.
    6. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
    7. Place special orders or call other stores to find desired items.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management