Field managers manage the field service team who perform on-site routine services. Typical duties listed on the Field Manager Resume include – supervising installing, maintaining and repairing tasks, overseeing scheduling and training of field service representatives; handling service contracts, directing support services, developing methods and policies to facilitate better service delivery, ensuring customer satisfaction, providing input to strategic decisions, managing subordinates, developing budget and coordinating with other departments.
Field managers should be independent thinkers and be able to work under minimum supervision, they should possess good communication skills and have outstanding interpersonal, management and PR skills, and they must be result-oriented and be highly motivated. Finally, these managers are also expected to show advanced computer skills and be able to be on par with ever-changing technologies. Field managers normally have a degree in business management, but most of the employers expect several years of relevant experience.
Objective : A detail-oriented Retail Merchandiser is effective at monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Expert retail sales professional offering 5 years experience in retail customer service and retail management. I excel in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.
Skills : Roofing, Skylight.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Stocked shelves and supplies and organized displays.
Trained and served as a peer coach for new sales associates.
Counted cash drawers and made bank deposits.
High School Diploma
Campaign Field Manager Resume
Objective : Highly experienced carpenter and results-oriented construction superintendent who works efficiently and effectively to complete projects on time and within budget. Currently responsible for the entire construction project from mobilization to completion, by providing the knowledge, skill, and experience to run day-to-day operations on the job site. I recognize that a construction superintendents' top priority is field coordination and working closely with subcontractors to ensure that they are always focused on quality and workmanship that meet industry standards.
Skills : Microsoft Office, Adobe Illustrator, Photoshop.
Specializing in water damage restoration and applied structural drying.
Carefully coordinated plans and specs using marketing programming standards.
Assigned projects and tasks to employees based on their competencies and specialties.
Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.
Accurately provided status information on project progress to the project management.
Monitored the safety of all construction activities, making on-site personnel safety the top priority.
Assisted the project manager with bidding new jobs and projects.
Territory Field Manager Resume
Objective : Flexibility, creativity, multi-tasking, customer service skills, team member skills, leadership, motivation, judgment, patience, commitment to tasks, problem-solving, tenacity, sense of humor, able to perform efficiently in high-stress situations.
Skills : Monitoring, Documentation, Document Control, Windows Server, Windows Server, Audio, Visio, Visio.
Managed team of computer installers with complete control over many job sites in school districts and other institutions.
Provided guidance on deadline-driven setup and installation processes.
Successfully delivered a computer hardware refresh job that required 1.5 hours but was bid at 45 minutes.
Rewrote the outline, fine-tuned the process to create a step-by-step work instruction, and trained the team.
Impact: Team completed the job at multiple school sites in <1 hour per station.
Worked with school district computer security to allow team to get immediate logon credentials for hardware refresh processes, allowing installers to complete their jobs in a timely manner.
Authored work instructions and provided on-the-job training and supervision to 12+ temporary/low-level workers to complete the job in the time allocated.
Area Field Manager Resume
Headline : Seeking an Area Field Manager position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Investigated and resolved customer inquiries and complaints in an empathetic manner.
Cross-trained and backed up other customer service managers.
Met all customer call guidelines including service levels, handle time and productivity.
Met all customer call guidelines including service levels, handle time and productivity.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Scheduled staff shifts to cover peaks and lulls in customer inquiries.
Trained staff on operating procedures and company services.
Senior Field Manager Resume
Summary : An accomplished and energetic person with a solid history of achievement in business management, management information systems, project management, and budgeting/forecasting. My expertise includes management, leadership, and training of the workforce.
Skills : Inventory Management, Microsoft Office Suite, Adobe, Unix Operating System, Microsoft Windows, Apple OS.
Communicated, implemented company and facility direction to managers in individual and group meetings about performance, current plans, and actions to be completed to meet business unit concerns.
Practice the three basic beliefs and upheld the ethics policy of the corporation.
Trained and communicated effectively with all employees to ensure consistent execution of company policies.
Managed and ensured the consistent execution of corporate merchandise programs, facility layouts, seasonal plans, and merchandise layouts.
Educated, informed, and directed the execution of corporate signage and pricing guidelines.
Educated, informed, and directed the execution of training for management employees.
Directed store management to devise corrective action plans to meet customer service, merchandising, sales, profit, and other financial goals.
Evaluated management performance, completed documentation, and communicated with both store and market management to discuss findings and observations.
Division Field Manager Resume
Summary : Management bringing strength in training and development, client relations, and problem-solving. Customer service management professional Team player with exceptional listening and critical thinking skills. Exceptional customer care professional who addresses inquiries and resolves problems as they arise.
Skills : Microsoft Office, Management.
Maintaining product lines to specifications in the grocery store sector.
Completing special projects and objectives.
Working on store resets both with a team as well as independently.
Communicating with store personnel as to gain or maintain proper position for specific lines that the company represents.
Educating store employees about new product lines were also included in responsibilities.
Working with and training new employees for jobs that were for various positions and following up on the progress they made.
Implemented and reset plan o grams from grocery to cosmetics.
Diploma In General Studies
Assistant Field Manager Resume
Summary : Locked Experienced manager looking for a company that thrives on hard work and results through teamwork and exceptional customer service. A firm believer that a manager is only as strong as the team he/she has beside them.
Skills : Carpentry, Supervising Skills.
Conduct Site visits, Provide training to service staff as needed.
Ensure company policies & procedures are followed by the team members.
Provide support & guidance to service staff to ensure timely & quality customer services.
Maintain positive & healthy relationship with various teams to ensure customer service effectiveness.
Support service teams in achievement of service goals, assist in interviewing & hiring new professionals.
Master of Science
Assistant Field Manager Resume
Summary : Results-focused management professional is interested in pursuing an engaging position in the corporate setting to implement skills and expertise honed through ten years of progressive leadership and relationship-building experience. An accomplished professional with powerful problem-solving, analytical, and communication skills and the proven capability to multitask within fiercely competitive and fast-paced environments, ensuring timely completion of projects without compromising quality.
Skills : Risk Control, Maintenance Skills.
Manage work assignments in an assigned region; acts as a resource when needed for all administrative matters.
Conducts applicant, risk control surveys, claims Investigation, and jurisdictional inspections at insured locations.
Conduct co-surveys with field control consultants for technical training and determines developmental areas.
Utilize specialist resources for occupancy and object training.
Conduct survey/file reviews to maintain high quality in technical report writing.
Serves as a technical resource for Claim Representatives and Account Executives; Provides guidance on the selection of field risk control consultants and /or specialist to be used in special risk loss control surveys and claim investigations and communicating information orally and in writing.
Additional responsibilities include managing a dynamic territory workload, and building and maintaining productive relationships with government officials, clients, the underwriting and claim department, and other safety professionals.
Warranty Field Manager Resume
Headline : Construction Manager with17 years leading teams of general contractors and laborers on large-scale residential and commercial construction projects.
Skills : Construction MGT.
Reviewed plans and specs during the schematic design of pre-construction.
Coordinated utility service providers according to project schedules.
Obtained building and specialty permits from local jurisdictional agencies.
Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.
Performed regular job site observations to provide direction for all general contractor personnel.
Digitally archived weekly progress and technical Knowledge Base photographs of all assigned projects.
Prepared and followed through on all required punch lists.
Assisted the operations group with warranty service repairs.
Certificate In HVAC
National Field Manager Resume
Objective : Succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. Previous jobs that I have worked at have provided me with many different skills and have allowed me to challenge myself. As a representative, I will effectively utilize my upbeat, friendly, and positive personality Coachable and competitive spirit Vivid interest in social and political issues Passion for making a difference in individual clients' lives.
Skills : Marketing Research, Sales, Social Media Marketing.
Oversaw field operations of installation and service crews throughout the NE region of automatic pool safety covers.
Ensure proper installation techniques and procedures were followed according to service requests.
Maintain existing customer base and established new accounts.
Hire train and monitor employees followed policies and procedures.
Maintained subcontractor base and established new revenue lines.
Communicated directly with General and Operations manager.
Developed and implemented Six Sigma techniques.
Associate Field Manager Resume
Headline : Enthusiastic customer service/telesales representative with in-depth knowledge of sales account manager and training. Reliable Customer Service Representative with an extensive track record in demanding sales and account management environments.
Organized weekly sales reports for the sales department to track product success.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Achieved high sales percentage with consultative, value-focused customer service approach.
Cross-trained sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
Increased territory sales by surpassing monthly goal of dollar amount.
Managed quality communication, customer support and product representation for each client.
Worked under strict deadlines and responded to service request and emergency callouts.
Field Manager Resume
Objective : Bilingual Field Technician Professional with over 15 years of proven experience in technical and customer support service with great knowledge in project design, building inspections, and field management with a commitment to high performance resulting in customer satisfaction.
Skills : Management, Communication Skills.
Coordinated and supervised crews from start to end stone veneer installation Managed 5+ projects weekly.
Supervised 20+ workers different projects.
Managed account for construction builders and new property developments.
Followed up with payment, bills, and purchased materials.
Performed job site inspections to evaluate progression of the job.
Reviewed weekly job logs to accurately manage work flow for each job.
Successfully completed the quality of work safety.
Completed audit of installation crew and overall satisfaction of customers as well as final job inspection.