The job role of a Field Training Manager is to ensure that all the staff is properly trained and efficient enough to perform their tasks. While the actual needs vary based on the training needs of the organization, the following are certain core duties that are listed on the Field Training Manager Resume – evaluating the current training programs, identifying areas in which training can make a great impact on the employee performance; developing skills among employees, developing budgets and preparing a training program, monitoring the employee training and evaluating the effectiveness of the training.
Those seeking this job role should mention on the resume the following skills – good analytical skills to assess the existing programs and employee performance; decision-making skills; the ability to identify the areas of training needs; interacting skills; and strong communication skills. A bachelor’s degree in the field of human resources and educational psychology is a common requirement, possessing a master’s degree is an asset.
Summary : A career minded professional with a unique combination of business experience and skills who brings an opportunity to apply 20+ years of leadership and management experience to company objectives in a position where income is based on performance.
Skills : Microsoft Office, Typing 50 Wpm.
Description :
Assisted Company and Franchise operators in improving their operations and aiding in the professional development of managers in my territory which consisted of one 28-store company market and 10 to 14 franchise groups totaling 100 to 135 restaurants over a five-state area.
Created and published an annual course schedule for Management Institute classes for the territory.
Facilitation of all classes from the Institute curriculum for Company and franchise multi-unit and store management in my territory.
Created and facilitated specialized training to meet the specific needs of operators.
Certified by the National Restaurant Association as a facilitator for Serv Safe food safety course.
Taught 5 to 7 classes per year in different locations throughout my territory and proctored the exam.
Conducted Training Store certifications in company and franchise restaurants utilizing Wendy's certification process to ensure new hires were provided a proper and consistent environment in which to learn.
Experience
10+ Years
Level
Senior
Education
BS in Business Administration
Field Training Manager Resume
Objective : Seeks to obtain a sustaining career with a promising company. Highly trained in the customer service field. Hard working, dependable high standards.
Skills : Microsoft Excel, Microsoft Word, Debian/Ubuntu Linux System Administration, Slackware System Administration, C++, Windows System Administration.
Description :
In charge of helping interview and hiring new Pharmacy Technicians for the 20 stores that were in our district.
In charge of continuous training for pharmacy technicians, pharmacy interns, front store shift supervisors, and front store managers.
Organized and maintained compliance training for 400+ employees in our 20 store district.
Helped implement new policies and procedures with the 20 stores in our district and 400+ employees.
Made training folder for each new hire with all of the pertinent information that they would need.
Would check in with the new employees every few days to check on their progress.
Designed and presented 4-hour training seminars to educate retail and sales staff.
Experience
2-5 Years
Level
Junior
Education
AAS In Business
Field Training Manager Resume
Summary : Field Training Manager is responsible for the day-to-day management of the Field Training team, including recruitment, onboarding, and performance management. This includes on-site training, remote training, and travel arrangements.
Skills : Microsoft Office, Leadership Development, Lean Six Sigma.
Description :
Trained new managers in operational and sales management, and facilitated learning and development training for 48 stores.
Included PowerPoint presentations on new company policies and procedures.
Supported district managers with new company directives and trained their teams as well.
Successfully maintained a 90% retention level with many managers being promoted.
Delivered effective presentations to groups as large as 300.
Previously served as Regional DMA assisting home office and identifying strategic methods to increase profitability.
Traveled extensively and participated in "Books on the Mall" to open new stores and train team members.
Developed links on the company website to assist new managers with ways to find tools to help them in their new role.
Experience
10+ Years
Level
Senior
Education
Business Management
Field Training Manager Resume
Headline : Regional Director offering outstanding presentation, communication, and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.
Skills : MS Office, Typing, Interpersonal Skills.
Description :
Conducts training-need analysis using surveys, metrics, feedback, and observation as resources to design training programs that meet organizational goals and individual professional needs.
Managed the redevelopment of the Operations Manual including writing, editing, and design transitioning the document from a printed format to an online reference tool.
Converted company forms from paper to electronic PDF forms.
Responsible for the design and development of monthly newsletter to enhance corporate communication to field personnel, and provide educational articles geared toward increasing performance and adherence to compliance regulations.
Responsible for the design and development of dynamic asynchronous eLearning modules incorporating system simulations, scenarios, with audio and video in support of weekly training curriculum.
Recorded and edited video and audio.
Prepared and adhered to million-dollar quarterly budgets.
Experience
5-7 Years
Level
Executive
Education
BS in Home Economics Education
Field Training Manager Resume
Headline : Belonging to a company where can grow professionally, putting into practice my knowledge and skills in customer service, as well as skills in management training, development and personnel management to achieve goals established by the Organization so that you can reach success, under the standard, standards and procedures established by the company and its directors.
Skills : Microsoft Word, Office And Excel.
Description :
Executed functions such as implementation, design, review, and monitoring of different training programs to franchisees, consultants nationwide, and members of management in restaurants.
Implementation and development of standards and procedures both operational and administrative manuals.
Recruitment and management of staff at the national level.
Audit operational and training according to the standards required by Head Quarters.
Training for new members of management at the level of leadership, Coaching, and effective communication.
Training for members of management in the areas of management of inventories, Balance costs, and losses, management of Royalty, orders to suppliers, hiring of staff, creation and development of an action plan to achieve goals.
Provided well-trained, articulate voice for course voice over.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Field Training Manager Resume
Objective : Experienced manager and trainer; able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals.
Ensured employees were properly trained for their duties.
Completed post checks to make sure officers were in the proper uniform and at their appointed place of duty.
Responded to service calls from customers.
Compiled nightly reports and incident reports.
Conducted security patrols of clients' properties.
Coordinated replacement officers to fill in when officers called off.
In charge of continuous training for pharmacy technicians, pharmacy interns, front store shift supervisors, and front store managers.
Experience
2-5 Years
Level
Junior
Education
BA in Criminal Justice
Field Training Manager Resume
Objective : 13+ Years of Management experience and 6+ Years of Corporate Trainer experience in a high-volume Retail Environment Passionate about delivering Exceptional Customer Service Experiences and effective Sales Driving Takes pride in Training and Developing Skill Sets and Business Acumen of Team Members.
Skills : Microsoft office, Citrix-winteam.
Description :
Responsible for assessing training needs, and designing and delivering training Solutions that produced measurable results to the employees and organization.
Training Project Manager for new store openings.
Responsible for training of all new managers, implementation of fine coordination of store openings.
New menu and campaign rollout implementation and follow up audits.
Restaurant visitations for compliance of training and standard operational procedures.
Training managers for various classes including National ServSafe.
Operate as the first line of management to the Field covering 9 southern states.
Training 50 to 75 Associates and Merchandise Coordinators in the field.
Train and develop a Merchandise Coordinator Team to execute client Standards flawlessly, driving brand image and sales.
Experience
0-2 Years
Level
Entry Level
Education
BS in Liberal Arts
Field Training Manager Resume
Objective : Looking to secure a management position in a high growth company with considerable advancement opportunities where one can utilize proven management, sales, and customer service skills.
Skills : Microsoft Office, Security Management, Customer Service.
Description :
Responsible for the close supervision of security personnel on various client sites.
The management of the security program and the day-to-day liaison between the field and the Branch Operations Manager of Universal Protection Service.
Provide the training needed to Security Professionals for the specific post sites.
Gave the needed leadership, direction, guidelines, and procedural framework within which the staff will operate.
Staff employees on an as-needed basis, handle emergency situations and communicate all information to clients and higher-level management.
Provide support with call-offs and filling open shifts.
Responsible for interviewing and hiring.
Coordinated training and production meetings.
Experience
2-5 Years
Level
Junior
Education
Associates in Administration
Field Training Manager Resume
Headline : Accomplished and results-driven sales professional offers 9 years of leadership and account management experience as an integral part of fast-paced sales teams. Excels in revealing customer needs and delivering solutions. Cultivates and maintains strong customer relationships. Excellent communication and interpersonal skills.
Skills : Prospecting, New Business Development, Customer Service, Networking, Presentations, Follow Up, Closing.
Description :
Completed on average 300 daily outbound calls to warm leads to expand client base and generating 16 appointments per two-day time span.
Consistently met and exceeded department expectations and quotas for productivity and accuracy levels with a closing ratio over 65%.
Onsite and in the field training producing numerous top performers.
Planned and organized routes within the territory to maximize efficiency and time in the field.
Promoted client retention through high-quality service and follow through.
Responsible for the training for 16 donation centers, which includes performing training assessments and training members of management.
Responsible for SOP update training, which includes rewriting SOP, PowerPoint creation, Q&A conference calls, and implementation.
Conducted weekly and monthly training calls.
Experience
5-7 Years
Level
Executive
Education
HS Diploma in Commerce
Field Training Manager Resume
Objective : Results-oriented professional with over twenty years of sales, marketing, operations, and management experience including sales growth and development, individual and group counseling, lecturing, development, and presentation of seminars, programs, and business development.
Skills : MS Office Suite, Customer Service, Project Management.
Description :
Developed a team of 40 plumbers, drain technicians, jet technicians, and office staff.
Increased location profitability by 35%.
Developed a customer service training program to increase closing rates and customer retention.
Refined system to track individual and team productivity.
Designed award-winning trade show display, resulting in numerous new customers.
Operate as the first line of management to the Field covering 9 southern states.
Trained 50 to 75 associates and merchandise Coordinators in the field.
Trained and developed a merchandise coordinator team to execute client standards flawlessly, driving brand image and sales.
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