A Software Implementation Specialist is a highly skilled professional who customizes and installs software systems for clients. Job duties and responsibilities associated with the post are listed on the Software Implementation Specialist Resume as – meeting with clients following the sale of software packages to collect data and other information, creating a project plan for each client, detailing the task that needs to be completed, communicating with clients throughout the software customization process, customizing software systems based on client’s individual needs and specifications, and ensuring that the project team is aware of key deliverables and project milestones.
To be successful in this role, one should be proficient in the use of SQL data management systems, and be able to work well as a part of the team, have the technical knowledge and exceptional analytical, communication, and customer service skills, the ability to multitask, strong analytical and problem-solving skills, and proficiency in all MS Office applications, and SQL database management systems. A bachelor’s degree in computer science or engineering is preferred.
Summary : Software Implementation Specialist professional with over 14 years of experience in various software upgrades and full cycle go-live software Implementations. Provided 100's of Instructor Led, virtual training, and one on one on the job instruction trainings. Training for all levels of employees (entry-level to senior management). Implementations were focused on set-up configuration and troubleshooting for error resolution. Solution oriented focused.
Skills : Microsoft Office Suite 2003 & 2007 Certified, Creative Skills.
Description :
Provided implementation management, configuration, troubleshoot and training for global iniative of ServSuite / BOSS CRM and Accounting proprietary software.
Implementation included Operation and Training of both desktop and hand held apple mobile management software.
Provided training to all levels of employees from branch manager to field service technicians.
Travelled to client's site and act as facilitator for branch Implementations.
Completed all scheduled task for set-up, testing and training of new software for each employee at various locations.
Created and set-up practice accounts for testing and practice of various scenarios in training environment.
Completed comprehensive analysis, configuration and set-up of system requirements and security for various employees.
Experience
10+ Years
Level
Senior
Education
MS
Software Implementation Specialist Resume
Headline : Solves organizational information problems by analyzing requirements, designing computer programs and solutions, and recommending system controls and protocols. Develops project goals, gathers relevant information, and determines the resources needed to address the specific aspects of the project. Organized, detail-oriented, and able to prioritize and delegate tasks effectively to ensure timely project completion within a team environment.
Great experience learning a variety of business practices and methods.
Programmed cell phones and tablets that need to be set up in order to operate on the servers for agents to receive and input information on a secure server.
Ensured that all cell phone, computer and other were set on guidelines with the government standards.
Gained invaluable knowledge of multiple business areas, including manufacturing, distribution, inventory, customer service, personnel, and accounting.
Very rewarded helping customers grow their business.
Field technician set-up and training for mobile management on apple hand held, scanners and printer devices.
Documented operational issues and troubleshoot solutions for implementation, training and compliance.
Experience
5-7 Years
Level
Executive
Education
Master Of Science
Software Implementation Specialist Resume
Objective : Over a decade of professional experience in Information Technology. Started career as a Military Technical Support/Logistics Officer, Intelligence Analyst and have advanced to an Engineer role. Have received degrees in BusinessIT disciplines, along with completing a Masters currently in IT infrastructure/Security.
Skills : Microsoft Windows Server, Communication Skills, Supportive Staff Skills.
Description :
Responsible for maintenance, configuration and operations of computer systems and network environment for the Drug Enforcement Administration, current Active Secret security clearance with DOD.
Installed wiring, CAT5cabeling, support, and maintain servers, other computer systems and network devices.
Planned and responded to service outages and other problems Project management for systems-related projects, supervise & training support analysts, consultant for technical support staff.
Consulted with customers to determine and review hardware, software, or system functional specifications and obtain initial customer sign-offs prior to system installation.
Conducted end user staff and/or management training which includes staging and set up/breakdown of equipment to ensure a smooth installation process and minimize post-installation support requirements.
Ensured integrity, accuracy and confidentiality of all information gained by compliance with quality standards and legislation, while preserving the rights of the individual.
Installed computer that will be used operation of CCTV for DEA.
Experience
2-5 Years
Level
Executive
Education
Master's
Software Implementation Specialist Resume
Summary : Software Implementation Specialist with 19 years of experience and demonstrated success as a systems analyst in designing, creating, implementing and managing system solutions from conception to implementation. Special expertise in problem solving, workflow systems analysis, procedures redesign and user training.
Skills : Installation Skills, MS Office.
Description :
Implemented custom ERP software solutions for various manufacturing companies across the Southeast.
Consulted with customers to determine and review software needs, system functional specifications, and obtained customer approvals prior to system installation.
Documented and prepared training outlines based on customer specifications and established standards Provided live support at customer sites on and after the system live date as required by the customer to ensure a smooth opening or transition to their new system and minimize post-installation support requirements.
Conducted end-user training to ensure a smooth installation process.
Followed up on post-installation and maintained customer relationships, which led to further service and sales.
Traveled extensively working with many different customers installing new systems and helping them improve their business processes.
Gained valuable knowledge of multiple business areas, including manufacturing, distribution, inventory, customer service, personnel, and accounting.
Experience
10+ Years
Level
Senior
Education
Master's
Software Implementation Specialist Resume
Objective : Versatile, career-minded professional with a proven track record of commitment to building and maintaining client relationships within multiple fields of expertise. Results-driven and hard-working with excellent written and communication skills.
Skills : Proficient In Microsoft Word, Software Management.
Description :
Understood and articulated customer requirements.
Translated clinical study protocols into OpenClinica study configurations.
Developed OpenClinica forms, edit checks, validation rules, and events.
Contributed improvements to OpenClinica best practices for study design, such as process flow diagrams, Standard Operating Procedures, validation test report formats.
Managed the work of other contributors to study setup process (e.g. QA testers, outside vendors).
Created and delivered study-specific training.
Anticipated and proactively managed areas of study setup project risk (scope, budget, people, quality, timeline, resources, communications).
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science In Education
Software Implementation Specialist Resume
Summary : Comprehensive Expertise in Clinical Operations and Education, Technically Skilled, with Experience in Medical Software Testing and Implementation. Proven management and clinical skills, enhanced by strong ability to build high-functioning, engaged teams, uniting to achieve common goals. Recognized as subject matter expert and trusted liaison, effectively collaborating and communicating with physicians, medical professionals, office staff, end-users, and patients.
Skills : Healthcare Management & Education, Home Health Care, EMR Software Testing & Implementation, Medicare, OASIS, ICD Coding.
Description :
Performed discrete testing during the ongoing development of point of care (POC) electronic medical record (EMR) software.
Directed training of clinical and back-office end users for new software applications.
Served as subject matter expert (SME), providing direct training to clinical and back-office users for implementation of new EMR, POC documentation system.
Delivered follow-up support to end-users for integration of process changes during transition to new documentation system.
Ensured clinicians and office support staff developed competence in the use of new software systems and promoted integration with company policies and procedures.
Identified software defects and programming that did not meet clinical industry standards.
Performed analysis of care center systems, making recommendations for improving clinical quality and productivity of clinicians.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science In Nursing
Software Implementation Specialist Resume
Headline : Seeking an employment opportunity where I can utilize my background in testing methodology, quality assurance, and strong critical thinking skills in combination with a Bachelor of Science degree and experience in Bioinformatics to contribute to the growth of the company.
Skills : Microsoft Office, Project Management, Training, Office Administration, Customer Relationship Management, Customer Service, Problem Resolution, SAAS.
Description :
Maintained product expertise and proactively train clients on new features and updates.
Trained and implemented all assigned new clients both onsite and remotely.
Worked with clients to establish goals for success with PatientNOW software.
Traveled to clients for software implementation and training.
Worked alongside the sales team at conferences and in the office to provide prospective clients with visuals and product knowledge.
Installed ScaleMaster proprietary pricing software, interfacing with retail grocery scales.
Worked as QC specialist during software development.
Experience
5-7 Years
Level
Executive
Education
GED
Software Implementation Specialist Resume
Summary : Software Implementation Specialist professional with over 20 years of experience in consumer retail software/hardware services and client/customer management. Results-driven and highly accomplished account manager and software consultant with experience deploying new software and hardware that drive revenue and profitability for various businesses. Project Management Supply Chain Management Industrial Plant Experience Professional Services Inventory Management Client Presentations Customer Service Onsite Training Sales.
Supported existing customers to ensure back-office software is integrating with the point of sale.
Installed and trained Microstrategy Business Intelligence software.
Supported and trained inventory control software.
Functioned as the primary point of contact for new business during the software implementation process.
Managed several implementation assignments at one time.
Worked with multiple teams to ensure timely delivery of the product.
Managed 40+ regional grocery retail accounts and provided phone support for national accounts.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Software Implementation Specialist Resume
Headline : To secure a position in order to expand my experience in sales, in a position that deals directly with clients, while using my sales, customer service, and account management experience, to increase business.
Skills : Microsoft Office, SAAS, Project Management, Software, Nonprofit, Implementation, Google Docs, Salesforce.
Description :
Provided on-site execution of software implementations.
Created and managed a software training program for hospitals including their SPD, OR, and case picking departments.
Worked directly with clients, software engineering team, and internal project team to ensure all requirements for installation and training are met.
Trained hospital technicians and administrators on software applications.
Troubleshoot and set up hardware including PCs, barcode scanners, flatbed scanners, laser and label printers, and tablets.
Troubleshoot and use software packages including Microsoft Windows and SQL Server.
Worked under contract for the Wisconsin Department of Revenue's WinPass project and the Illinois Department of Revenue's I-Star project.
Experience
5-7 Years
Level
Executive
Education
MS
Software Implementation Specialist Resume
Headline : Excellent ability to adapt to new situations, technology, assignments with ease and minimal supervision Created problem-specific databases to streamline paperwork and regulatory reports Outstanding organizational, multitasking, and communication skills Fantastic sense of humor with an upbeat outlook while remaining both professional and personable.
Skills : Microsoft Desktop Specialist, Microsoft Office, Leadership, Customer Service, Trainer.
Description :
Implemented proprietary CRM software system throughout a fortune 500 company which consisted of IOS and desktop applications nationwide, while minimizing downtime and lost revenue which has increased company efficiency.
Conducted pre-go-live and post-go-live training and final audit to ensure best practice is prepared to be turned over to support.
Instructional Designed roles wherein classes are being conducted in ILT classroom-based individual/team in-field training/coaching, LMS, and Virtual environments.
Analyzed and provided preliminary technology assessment of new, PC-related equipment.
Troubleshoot for data errors for CRM systems and fix discrepancies which streamline and enhance the ability for staff to utilize the new software system.
Assisted with the development and implementation of new SOP involving PC-support duties.
Trained and supported national sales reps as needed.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
