Front Desk Medical Receptionist Resume Samples

The Front Desk Medical Receptionist is responsible for job tasks, like welcoming, greeting, and coordinating patients and visitors. Some of the other important job duties that can be commonly seen on a Front Desk Medical Receptionist Resume are: to keep a record of patients and visitors, to schedule appointments that are requested over call or in-person, handle and connect calls to the relevant departments, and answer queries of visitors, patients, medical representatives, etc.

To embark on this exciting career, you need to have certain important and mandatory qualifications and characteristics, like strong communication skills, excellent knowledge about front desk operations, and a pleasant disposition. The minimum education required to apply for this role is a Bachelor’s Degree in domains like Arts or Science or management. Special preference will be given to people with relevant work experience, Master’s Degree or Specialization in the relevant field, and/or renowned certification in the pertinent domain.

 

Front Desk Medical Receptionist Resume

Objective : Detailed-oriented person with strong working skills and the ability to learn concepts very quickly. Strong headed person, hard working, a quick learner and can work with little to supervision.

Skills : Microsoft Office, Microsoft Word, Microsoft Works, Internet Explorer,.

Description :

    1. Perform day to day administrative functions and general office duties but not limited to word processing, copays, filing, faxing, answering phones and data entry.
    2. Welcome and great patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct them to the appropriate place or department.
    3. Answer incoming calls and transfer call to appropriate departments.
    4. Schedule or reschedule appointments for patients whether in person or on the phone.
    5. Enter all information when scheduling new patients like address, insurance information to emergency contacts etc.
    6. Assist in checking in and checking out patients and scheduling for any type of testing and/or follow ups.
    7. Collect co-pays or any other time of payments due before services.
    8. Verify insurance benefits for patients and advice patients of their coverage.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Criminal Justice


Front Desk Medical Receptionist III Resume

Headline : Experienced health care professional seeking a Medical Office position in a fast-paced practice where can utilize the following acquired skills.

Skills : Microsoft Office, Microsoft Excel, Microsoft PowerPoint.

Description :

    1. Greeted Patients and Family members with a warm Welcome to the Clinic.
    2. Accurately scheduled, preregisters/registers, checks in and checks out patients for Southwestern Medical Clinic's Pediatrics' and Family Practice.
    3. Responsible for gathering all necessary demographics' and insurance information, verified, confirmed insurance benefits.
    4. Collected Co-pays, outstanding patient account payments, Handled precertification requirements needed to allow Lakeland Health Professionals to provide prompt, courteous service.
    5. Maintained a high level of professionalism and confidentiality following all HIPAA Privacy Rules.
    6. Appropriately communicated with a diverse range of people by using verbal and written skills for patient visits and services.
    7. Screened calls and visits, handled sensitive as well as confidential issues.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business


Front Desk Medical Receptionist I Resume

Headline : Administrative support professional experienced working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interaction with individuals of all levels.

Skills : Customer Service Experience, Data Entry, Microsoft.

Description :

    1. Schedule appointments and enter them into the Allscripts program.
    2. Answer patient's questions regarding their medication.
    3. Responsible for keeping, updating and maintaining records by getting the appropriate information from both patients and doctors.
    4. Work with spreadsheets, word processing and other programs relevant to the medical practice necessary for performing the required tasks.
    5. Excellent communication and people skills, as well as multitasking and staying organized.
    6. Represent the office positively and work to create a comfortable but professional environment, consult the Doctor as well as other office staff on rescheduling or changes during the day.
    7. Escort patients to there room, record there vital signs, height, weight, as well as there H&P's into our new program (Chart X).
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certificate

Front Desk Medical Receptionist II Resume

Summary : Professional and friendly Medical Assistant with a positive attitude and strong work ethic. Enthusiastic as well as dedicated, with a genuine desire to provide outstanding customer service. Presently pursuing a Medical Assistant position in the healthcare industry which will utilize all my clinical and customer service skills.

Skills : Microsoft Word, Microsoft Office, Typing 50 Wpm.

Description :

    1. Welcomed and greeted patients to the department in a friendly manner.
    2. Protected patient rights by maintaining confidentiality of personal and financial information by following HIPAA guidelines.
    3. Scheduled and confirmed appointments, while carefully screening patients for information.
    4. Performed day to day administrative functions and general office duties including word processing, copying filing, faxing data entry and answering multi-line telephones.
    5. Made insurance claims and verified clients insurances.
    6. Assisted with scheduling follow up appointments.
    7. Exercised problem solving and conflict resolution skills when handling patient complaints, and refers patient complaints ti appropriate designated personnel as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates In Health

Sr. Front Desk Medical Receptionist Resume

Headline : Highly qualified Front Desk Medical Receptionist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Filing.

Description :

    1. Assist doctors in performing non-invasive techniques, primarily dealing with electronic stimulation and therapeutic ultrasound.
    2. Schedule and confirm patient appointments.
    3. Check-in patients, collect all necessary personal, medical, and insurance information.
    4. Input all patient information into computer database and file confidentially.
    5. Provide secretarial services such as copy-making, distributing faxes, filling, and sort postal mail.
    6. Track inventory of medical & office supplies and place orders when necessary.
    7. Receive incoming deliveries and sort supplies in appropriate places.
    8. Inform about open positions on company and social media websites.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Jr. Front Desk Medical Receptionist Resume

Objective : Seeking an opportunity as an administration assistant, where can obtain a position within your company by demonstrating skills and extensive experience. Developing and enhancing hands on skills and knowledge in the medical field.

Skills : Bilingual, Team player, Excellent computer skills, Fast learner, fax/copy, Excellent customer service skills.

Description :

    1. Provided professional customer service to each patient coming in for initial or follow-up appointments.
    2. Worked with patients to fill out all paperwork, and for appointment preparation.
    3. Provided bi-lingual assistance between patients and Doctor/employees as needed Updated patient information in computer using the office medical system.
    4. Verified insurance information for patients while gaining authorization for treatments as needed.
    5. Maintained all patient files in electronic status in accordance with HIPPA regulations.
    6. Scheduled initial and follow-up patient appointments.
    7. Received and processed payments for appointments in person and telephonically.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Lead Front Desk Medical Receptionist Resume

Headline : To obtain a position as a front desk medical receptionist; where may utilize past experience in assisting with patient care procedures, medical clerical duties, and other duties as assigned.

Skills : Florida State Notary.

Description :

    1. Perform the tasks of greeting patients and scheduling and confirming appointments.
    2. Responsible for handling and managing the continuous flow of information in the health care centre.
    3. Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities.
    4. Responsible for checking and verifying the accuracy of medical record and insurance information of patient.
    5. Handle the tasks of preparing and maintaining patient's medical charts.
    6. Health insurance forms and claim submissions as well as appealing insurance denial of claims, posting payments and billing insurance.
    7. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Psychology

Front Desk Medical Receptionist/Analyst Resume

Summary : Self motivated team player with strong analytical skills, demonstrated strong problem solving abilities, and aptitude to make fair and unbiased appraisals of customer travel concerns based on multiple issues.

Skills : Bilingual/Speak, Read, Write English and Spanish, Computer skills/Microsoft office/10 key.

Description :

    1. Greet patients, scheduled and confirmed appointments.
    2. Answered various questions regarding procedures offered in the office from patients, pharmacies and/or doctor offices for the physician/nurse.
    3. Verify and enter demographic and insurance information within clinics computer database; ensuring valid coverage and/or copays, and deductibles.
    4. Copied and/or faxed medical records, office notes, referral letters and/or pathology reports to other physicians or offices as requested.
    5. Researched patient inquiries regarding their account balances, arranging payment plans as needed for any past due balances.
    6. Maintains operations by following policies and procedures, reporting needed changes.
    7. Calling patients to remind them of their appointments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Management

Front Desk Medical Receptionist/Administrative Resume

Headline : To provide exceptional and professional reception as well as customer service and administrative skills.

Skills : Customer Service, Medical/Insurance Coding.

Description :

    1. Answer telephone, register patients including giving direction to new patients, route clinical calls in accordance with practice policies.
    2. Greet patients, obtain and verify patient information.
    3. Create and update patient records accordingly.
    4. Observe strict patient confidentiality in dealing with callers.
    5. Verify compatible insurance plans and collecting delinquent account charges as well as co-payments.
    6. Verify appropriate referral authorization.
    7. Distribute and send outgoing mail, incoming/outgoing faxes, and emails.
    8. Obtain patient registration sheet for all patients.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
General Studies

Front Desk Medical Receptionist/Executive Resume

Objective : Obtain a position in a leading health care organization where can gain further experience and utilize knowledge, skills and personal attributes to benefit the business.

Skills : Bilingual, Computer, Phones.

Description :

    1. Verified accuracy of medical records as well as patient insurance coverage.
    2. Responsible for scheduling appointments and greeting patients.
    3. Performed essential clerical tasks like faxing, filing, copying, e-mail and data entry.
    4. Responsible for welcoming patients and performing the registration/check in process efficiently in a high paced environment.
    5. Handled incoming calls and responded to queries in a warm and professional manner.
    6. Responsible for recording services and diagnostic codes.
    7. Invoiced and collected payments from patients following specific insurance guidelines.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Customer Service

Certified Front Desk Medical Receptionist Resume

Objective : Looking for a part-time Front desk Medical Receptionist position where I have an opportunity to utilize knowledge in customer service care skills to fullest potential.

Skills : Review medical record documentation to identify services.

Description :

    1. Responsible for checking patients in and out for appointments.
    2. Scanning documents into the patient's electronic chart.
    3. Verify insurance eligibility, and chart prep.
    4. Coordinate follow up appointments and treatment plan as needed.
    5. Schedule surgeries; submit requests for insurance authorizations and follow up on the approval status daily for any all of our HMO patients that need prior authorizations for certain procedures.
    6. Take care of all e-fax's that come in and attach documents to the correct patient account.
    7. Responsible for answering a 3 line phone system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma In Medical Assistant

Front Desk Medical Receptionist Resume

Objective : Highly qualified Front Desk Medical Receptionist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and the collaborative environment on which your company prides itself.

Skills : Medical Records, Medical Terminology, Medical Receptionist, Customer Service, Call Center, Retail, Medical Billing, Medical Coding, Cashier.

Description :

    1. Greeted Patients-Answered Phones-Scheduled Patients.
    2. Ensured accurate and thorough documentation and completion of all necessary paperwork.
    3. Provided and collected all necessary HIPAA documentation from patients.
    4. Followed all HIPAA compliance, privacy and confidentiality standards accurately.
    5. Kept patients, technologist and/or managers informed with regard to patient flow.
    6. Performed professionally in difficult patient/referring physician situations.
    7. Posted payments/Billing Made Bank deposits Performed settlement at the close of business.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Medical Billing