Front Desk Scheduler Resume Samples

A Front Desk Scheduler performs several duties throughout the day and handles various tasks. Essential duties are listed on the Front Desk Scheduler Resume as – answering the phone, taking messages, and greeting customers who enter the office, handling correspondence, and ordering supplies. Other crucial duties include handling client appointments, filing and sorting mail, and maintaining the office appointment calendar. In addition to general duties, these individuals perform duties such as – assisting in filling necessary forms and taking responsibility for other hospitality duties and customer service responsibilities.

A high school diploma or GED is generally the only educational requirement for this job, however, some employers prefer those with a degree and work experience. In addition, these professionals must have good computer, customer service, and communication skills. They are expected to be organized and diligent and have knowledge of common office software products.

Front Desk Scheduler Resume example

Front Desk Scheduler Resume

Summary : Front Desk Scheduler with 10+ years of experience in Acting as clinic wide support staff for all programs including: Medical, Mental Health, Recovery, WISH, HIV Services, FSR and Management Teams, Providing excellent customer service in a professional setting, Communicating with other agencies on behalf of Quest Center clients.

Skills : Medical Manager, Ads, ECW, Team Player, Ecw.

Description :

    1. Performed clerical duties, such as word processing, data entry, answering phones and filing.
    2. Provided a comforting and sooting environment.
    3. Obtained specified information from referring physician offices, patient's and or legal guardians such as age, insurance coverage, and types of information onto prescribed forms.
    4. Obtained pre-authorisations from insurance carriers and other 3rd party payers for each patient to ensure timely payment.
    5. Placed all patient and corporate administrative records in the proper order.
    6. Scheduled and confirmed all appointments.
    7. Notified patient's of applicable deductibles and co-insurances as well as collected all co-payments at time of service.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MA


Front Desk Scheduler Resume

Objective : To secure a Front Desk Scheduler position in an office setting utilising my medical and office background, Answering multi-line phones and direct calls to the appropriate location, Checking clients in for appointments, Scheduling appointments both for in person appointments and via Zoom.

Skills : Management, Customer Service.

Description :

    1. Answered multiple phone line, greet patients and other visitors, take payments, schedule multiple tests for patients, run financial reports for payments on a daily basis, work out of Corpus Christi office weekly, other duties as assigned .
    2. Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    3. Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    4. Transmitted information or documents to customers, using computer, mail, or facsimile machine.
    5. Hear and resolved complaints from customers or the public.
    6. Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
    7. Filed and maintained records.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma In Medical Office


Front Desk Scheduler Resume

Summary : Have over 10 years' of experience in the area of customer service and administrative support working in an office environment successfully driving for accurate and meaningful results and continuous improvement. Areas of strength include extreme attention to detail, proficiency in computer applications such as Excel, MS Word, Email systems and Internet, the ability to meet multiple deadlines simultaneously, and the ability to quickly learn new tasks on the job, with little instruction.

Skills : MS Office Suite, Medical Terminology, Claim Processing, Insurance Knowledge, Management.

Description :

    1. Greeted all patients in a friendly and helpful manner.
    2. Responsible for daily scheduling of appointments, radiology exams, surgical procedures, new patient consults, follow up appointments, radiation appointments and social events.
    3. Processed incoming and outgoing referrals.
    4. Collected of copays, deductibles and balances due.
    5. Insuranced verification and obtaining prior authorizations, ERAF's, TAR's.
    6. Collected all previous medical records including discs of previous scans and other information for new patient consultations and follow up appointments for charts preparation.
    7. Processed all incoming medical records requests, including subpoena's and audits, according to policy and procedure as well as federal privacy laws.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma In Medical Office

Front Desk Scheduler Resume

Summary : To obtain a more challenging Front Desk Scheduler position in a business that can help me growth and bring me closer to my career goals, Preparing paperwork for the next day's appointments, including legal documents and insurance forms.

Skills : Proficient In Microsoft Office, Scheduling.

Description :

    1. Collected patient co-pay.
    2. Multi tasked computer applications, electronic charts and billing program.
    3. Performed data entry, fax, scanning and filling.
    4. Obtained vital signs, medical symptoms and history prior to face to face visits.
    5. Called in prescriptions and verify coverage.
    6. Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.
    7. Responsible of Opening and closing the office.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Front Desk Scheduler Resume

Headline : Front Desk Scheduler with 6 years of experience in Greeting all patients, visitors, family members, physicians, and Associates in a courteous and professional manner, Addressing customers' needs efficiently, effectively, and confidentially, Providing physical assistance if necessary and assists patient in completing required paperwork.

Skills : Outgoing, Learn Quickly, Computers, Excellent Customer Service , Multi Tasker.

Description :

    1. Answered 6 incoming lines, forward calls to appropriate personnel, schedule appointments.
    2. Transmuted information and documents to customers, via email, mail and Facsimile.
    3. Filed and maintained patient records.
    4. Resolved customer complaints.
    5. Executed daily on call for physicians.
    6. Collected co- payments, record receipts for services and balance daily logs.
    7. Greeted people entering establishment, determine nature and purpose of visit and escort them to appropriate destination.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certificate In Significant

Front Desk Scheduler Resume

Objective : To obtain a Front Desk Scheduler Assistant position in a medical office or hospital utilizing my strong multi tasking skills and experience, Answering telephones courteously and professionally by the third ring, Screening and transferring telephone call or takes messages as appropriate to facilitate effective Radiology communications, Delivering messages in a timely manner.

Skills : Electronic Medical Records, Microsoft Office.

Description :

    1. Worked closely with 10 Cardiologist in a fast paced office.
    2. Scheduled cardiac procedures with the Cath Lab and O.R.
    3. Coordinated care for patients by providing pre-op instructions, arranging travel plans and managing follow-up appointments.
    4. Demonstrated strong interpersonal and customer service skills answering and managing calls for up to eight incoming lines for a fast paced cardiology clinic.
    5. Worked as a liaison with other medical offices managing referrals and ensuring timely scheduling for new patients.
    6. Demonstrated proficiency in learning new EMR systems including Epic, EClinical Works and Alteer.
    7. Reconciled outside patient health information into patient charts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical Administrative Assistant

Front Desk Scheduler Resume

Objective : To obtain a Hospital Procedure Scheduling or Medical Administrative Assistant position in a medical office or hospital utilizing my strong multi tasking skills and experience.

Skills : Electronic Medical Records, Microsoft Office.

Description :

    1. Intercepted third party drop offs.
    2. Sorted and distributed mail.
    3. Responded to written requests for patients claims and medical records requests.
    4. Prepared and sent billing packages to the Re-imbursment Department in the proper format.
    5. Scheduled appointments, triage urgent calls Verify insurance and authorization requirements prior to surgery.
    6. Checked in each patient.
    7. Scheduled appointments when needed.
      Years of Experience
      Experience
      2-5 Years
      Experience Level
      Level
      Junior
      Education
      Education
      MA

      Front Desk Scheduler Resume

      Summary : Front Desk Scheduler currently seeking to continue my career in a high volume office environment where my previous experience and knowledge in medical procedures is utilized and grown upon.

      Skills : Word, Pages, Excel, Power Point, Citrix, Laboratory Information Management System, Liberty System, Point Of Sale, QuickBooks, Adobe Acrobat, EClinicalWorks.

      Description :

        1. Checked In/out patients for appointments.
        2. Escorted patients to restroom for urine specimen collection.
        3. Answered multiple phone lines.
        4. Scheduled procedures/appointments.
        5. Collected co pays.
        6. Insuranced eligibility claims.
        7. Entered diagnostic codes and charges Scheduled appointments for worker's compensation injuries.
      Years of Experience
      Experience
      10+ Years
      Experience Level
      Level
      Senior
      Education
      Education
      BA

      Front Desk Scheduler Resume

      Summary : Front Desk Scheduler is working effectively with medical staff and external agencies, identifying, analysing and solving problems, dealed courteously and professionally with internal and external customers, providing excellent customer service.

      Skills : Service Assistant, Medical Officer, Communication Skills.

      Description :

        1. Counselled patients and scheduling surgeries for multiple physicians.
        2. Completed all necessary paperwork for each procedure on the physicians schedule.
        3. Capable-d of multi-tasking and working with a diverse patient population.
        4. Skilled in gathering and reporting claim information.
        5. Solved utilisation problems.
        6. Skilled in written and verbal communication and customer relations.
        7. Experienced in a medical office as a scheduler.
                Years of Experience
                Experience
                7-10 Years
                Experience Level
                Level
                Management
                Education
                Education
                Diploma

                Front Desk Scheduler Resume

                Objective : Qualified Front Desk Scheduler with 8 years of fast-paced customer service experience and a year of call center experience. Personable and professional under pressure. Productive and driven to accomplish data entry tasks on time or ahead of schedule. Experienced in office word applications and strong technical aptitude. Team player, but able to work independently on multiple tasks.

                Skills : Detail Oriented, Scheduling Software.

                Description :

                  1. Ordered and distributed office supplies while adhering to a fixed office budget.
                  2. Answered and managed incoming and outgoing calls while recording accurate messages.
                  3. Opened and properly distributed incoming mail.
                  4. Maintained a clean reception area, including lounge and associated areas.
                  5. Input data into computer programs and filing systems.
                  6. Interacted and communicated easily with department personnel and public.
                  7. Received and routed medical records Scheduled patients for follow up appointments Contacted various hospitals for medical records.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                MS