Office Manager Resume Samples

Description :

1. Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
2. Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
3. Coordinate activities with other supervisory personnel or with other work units or departments.
4. Design, implement or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
5. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
6. Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
7. Interpret and communicate work procedures and company policies to staff.
8. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
9. Make recommendations to management concerning such issues as staffing decisions or procedural changes.
10. Monitor inventory levels and requisition or purchase supplies as needed.

Experience

7-10 Years

Level

Executive

Education

AA

Description :

1. Working directly with the chair of anthropology under the dean of liberal arts and sciences.
2. Streamlining course scheduling and budget management through the banner system, which resulted in a 4% increase in productivity within the department.
3. Preparing departmental financial reports, statistical information, and service contracts for the department chair and college dean to keep the college up to date on the occurrences within the department.
4. Working extensively with other departments and colleges to collaborate events and to incorporate networking techniques prepared the department for meetings and scheduled training sessions with regards to faculty and staff.
5. Scheduling and maintained events for faculty gatherings and student support.
6. Working with and initiating reports of statistical information (SAS) to track departmental productivity rates.
7. Initiating and maintaining the departmental social media pages, including Facebook and Instagram, which increased the exposure of the department to former and future students.
8. Expert experience working within a diversity framework with students and outside contacts as well.
9. Utilizing university research to project multiple statistical demographic elements to illustrate successful programs within the department.
10. Assisting in graduate recruitment activities, as well as traveled to meet with potential students.

Experience

7-10 Years

Level

Executive

Education

MS

Description :

1. Preparing billing correspondence and maintained a database to organize billing information.
2. Printing and reviewing the monthly patient aging report and solicited overdue payments.
3. Examining patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
4. Reviewing and resolving claim issues captured in test/claims edits and the clearinghouse.
5. Evaluating patients' financial status and established appropriate payment plans.
6. Maintaining and updating collections tracking spreadsheet to help organize payment information.
7. Interacting with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
8. Conscientiously reviewing medical record information to identify appropriate coding based on CMS HCC categories.
9. Determining prior authorizations for medication and outpatient procedures.
10. Verifying patients' eligibility and claims status with insurance agencies.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Matched purchase orders with invoices and recorded the necessary information.
2. Reviewed files, records and other documents to obtain information and respond to requests.
3. Created company's first employee manual including training and development.
4. Ordered and distributed office supplies while adhering to a fixed office budget.
5. Answered and managed incoming and outgoing calls while recording accurate messages.
6. Monitored payments due from clients and promptly contacted clients with past due payments.
7. Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
8. Reviewed all expense reports for accuracy and proper expense disclosure.
9. Supervised invoice processing, purchase orders, expense reports, credit memos, and payment transactions.

Experience

7-10 Years

Level

Executive

Education

Diploma

Description :

1. Reconciling discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
2. Monitoring payments due from clients and promptly contacted clients with past due payments.
3. Coding and entering invoices each day into the in-house accounting software.
4. Reconciling vendor statements and handled payment complaints or discrepancies.
5. Completing the day-to-day processing of payroll for 28 employees, including review of timesheets and computing pay in accordance with FLSA.
6. Composing and drafted all outgoing correspondence and reports for managers.
7. Verifying and creating claim numbers by communicating with various insurance companies.

Experience

10+ Years

Level

Management

Education

HS

Description :

1. Assisted in all facets of construction, marketing, sales, accounts receivable and payable.
2. Developed timeline, scheduled all subcontractors and suppliers, processed estimates, drafted the contracts and documentation on over 100 homes constructed with an on-time project completion rate of 95%.
3. Maintained vital communication with home buyers, centralized records management and handled all correspondence.
4. Managed all aspects of billing, a/r, and a/p general ledger postings, posted payroll and account reconciliation.
5. Recouped $10,000 previously assessed fines and avoided future fines by implementing a system of tracking subcontractors ' workman's comp.
6. Re-bid the cost of insurance coverage saving employer over 30% in insurance premiums.
7. Reviewed the corporation's general ledger as well as those of 5 sister companies against bank statements and other documentation to ensure accuracy.
8. Posted end of year entries as necessary, created misc 1099's, compiled notes to the accountant, gathered all pertinent documentation and records for the accountant with such efficiency that tax returns were completed 5 months ahead of previously established timelines.
9. Prepared deeds and other documents for real estate closings and attended 70% of them as the company's representative allowing the owners to focus on areas that needed their attention.

Experience

10+ Years

Level

Management

Education

MA

Description :

1. Supervises the operation of the business office maintain employee files and record keeping regarding the employee process new hire employees any duty required to maintain the integrity, reputation, financial security & viability of the company.
2. Monitor office supply levels and reorder as necessary pay supplier invoices in a timely manner, pay any debt as it comes due for payment, issue invoices to customers, ensure that receivables are collected promptly, record cash receipts and make bank deposits. 
3. Acts as a go-between, corresponding both verbally and in writing between the owner, general contractor, superintendent and subcontractors, in addition to the architect/engineer.
4. Answer requests for information prepare all change orders to subcontracts & purchase orders.
5. Submit engineered drawings from the engineer to maintain operation & maintenance manuals submit applications for payments to maintain all correspondence between customers, engineers, subcontractors, & government entities.
6. Investigate conditions at the job site prior to bidding to understand & evaluate site accessibility that would affect methods and cost.
7. Coordinate material deliveries & subcontract work in accordance with progress schedule.
8. Resolve, or assist in resolving, design & detail problems with customers.
9. Maintain all company operating, payroll, savings & investment banking accounts including deposits, disbursements and balancing for the company and for the president's personal finances & investments.

Experience

10+ Years

Level

Senior

Education

Certification

Description :

1. Maintenance of office equipment, such as copiers, scanners, fax machines, voicemail systems, computers.
2. Collecting, counting, and disbursing money do basic bookkeeping, and complete banking transactions.
3. Communicating with customers, employees, and other individuals to answer questions, disseminate and explained information, take orders, and address complaints.
4. Compiling, copying, sorting, and filing records of office activities, business transactions, and other activities.
5. Maintaining and updating filing, inventory, mailing, and database systems, either manually and using a computer.
6. Opening, sorting, and routing incoming mail, answer correspondence and prepare outgoing mail.
7. Operating office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
8. Preparing meeting agendas attended meetings and recorded and transcribe minutes.
9. Processing and prepare documents, such as business and government forms and expense reports.
10. Reviewing files, records, and other documents to obtain information to respond to requests.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Compile data from various financial systems to prepare comprehensive reports and spreadsheets, audit distributions, and verify funding sources.
2. Serve as an interim laboratory manager, manage inventory of equipment to ensure efficient use, process procurement of supplies, ensure regular configuration/testing of lab machines.
3. Support staffing through coordinating recruitment, new hire relocation, and onboarding, payroll processes, credentialing of faculty, and facilities space reporting.
4. Prepare online payroll certification for 20 employees including faculty members and lab assistants.
5. Executive administration: provide support to 2 department co-chairs to include preparation of budgets and reports.
6. Arrange and coordinate national and international travel for faculty, staff, and guests for conference and symposiums.
7. Plan and conduct meetings and special events for the college of pharmacy & USF.
8. Assisted in creating a standard operation procedure (SOP) to set new protocols for faculty travel guidelines to ensure accountability, transparency, and cost control.
9. Initiated department meetings that supported transparency and collaboration after shifting in leadership which improved the overall morale of the department and created a positive atmosphere.
10. Established tracking of student evaluations, and performance evaluations for promotion and tenure to meet programmatic accreditation standards.

Experience

5-7 Years

Level

Junior

Education

BBA

Description :

1. Process payroll, changes, taxes interviewing, hiring and placement.
2. Processed all workers compensation and unemployment claims, and administered process with management of claims.
3. Resolve customer complaints or answer customers' questions regarding policies and procedures.
4. Supervise the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
5. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
6. Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
7. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
8. Train or instruct employees in job duties or company policies or arrange for training to be provided.
9. Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
10. Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities or evaluate performance.

Experience

2-5 Years

Level

Junior

Education

BCS