Front Office Secretary Resume Samples

A Front Office Secretary will provide high-level administrative support to the front office department and complete various tasks such as – conducting research, performing clerical functions, handling information requests; and preparing statistical reports. Other duties are listed on the Front Office Secretary Resume as follows – preparing correspondence, arranging conference calls; scheduling meetings; training and supervising lower-level staff; preparing documents for faxing and mailing; sending mails; maintaining the cleanliness of the front desk; ordering and replenishing supplies; and keeping updated records and files.

Apart from proven work experience, the following skills are also expected from job applicants – familiarity in using all types of office equipment; strong communication skills; multitasking abilities; proficiency in English; knowledge of office management and basic bookkeeping tasks; and problem-solving skills. A degree in the field of Administration or Management will be preferred.

 

Front Office Secretary Resume example

Front Office Secretary Resume

Headline : Over 22+ years working in a business office environment. Extremely organized and have the ability to multitask and problem solve quickly.

Skills : Microsoft Office, MOSES Medical billing software, Office.

Description :

    1. Outpatient Physical Therapy Answer & direct incoming phone calls.
    2. Greet and announce 150+ patients on a daily basis.
    3. Collect payments from patients and enter into STAR.
    4. Contact physician's office for missing signatures or to correct orders and enter referrals into scheduling system.
    5. Schedule/reschedule patients either face to face or via telephone.
    6. Update patient information as it becomes available.
    7. Reconcile patient payments and petty cash at the end of the day.
    8. Reconcile billing statements for 20+ therapists on a daily basis.
    9. Discharge patient files and send to Medical Records.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Health Services


Sr. Front Office Secretary Resume

Headline : Performs administrative support work providing assistance to the public, and receiving and routing calls to the proper person; preparing and maintaining files and records.

Skills : Office Management, Medical Assisting.

Description :

    1. Outpatient Physical Therapy Answer & direct incoming phone calls.
    2. Greet and announce 150+ patients on a daily basis.
    3. Contact physician's office for missing signatures or to correct orders and enter referrals into the scheduling system.
    4. Reschedule patients either face to face or via telephone.
    5. Update patient information as it becomes available.
    6. Reconcile patient payments and petty cash at the end of the day.
    7. Reconcile billing statements for 20+ therapists on a daily basis.
    8. Discharge patient files and send them to Medical Records.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Jr. Front Office Secretary Resume

Summary : To achieve a long term professional position within the medical community. Front Office Assistant will be responsible for clerical duties of the department. Responsible for greeting patients, staff and physicians in a pleasant and professional manner.

Skills : Microsoft Office Specialist, Ten Key, Typing, Organized, Mathmatical, Grammer, Professional letter writing and proof reading.

Description :

    1. Provided General Office support for a private practice physician and nurse including the following: Patient chart preparation.
    2. Maintain patient records. Schedule appointments.
    3. Establish patient accounts, and apply for payments as they come in.
    4. Process physician billing.
    5. Communicate with insurance companies regarding reimbursement, coding, and computer data entry.
    6. Process accounts for collections. Triage patient phone calls.
    7. Maintained doctor schedules for mental health and chemical dependency programs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Adminstrative

Front Office Secretary III Resume

Summary : To obtain a position utilizing abilities developed through experience and education, with opportunity for professional growth. Must be able to prioritize and organize. Must be proficient in the use and application of personal computers and word processing software programs.

Skills : Advanced Computer, Organizational Abilities, Politeness.

Description :

    1. Greeting new customers, and offering them beverages while they are waiting.
    2. Taking messages and Typing and word processing.
    3. Answering phone calls, answering their questions or forwarding the calls to my supervisors.
    4. Scheduling & canceling appointments.
    5. Organizing and maintaining paper & electronic files.
    6. Providing information to new clients.
    7. Proof reading documents before they are sent out.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Front Office Secretary II Resume

Summary : Seeking a position in Front Office Secretary where extensive experience will be further developed and utilized. Assists all colleagues in satisfying guest requests and resolving guest complaints.

Skills : Microsoft Office, 10 Key By Touch, Customer Service, Quickbooks, Email, Typing, Office Equipment.

Description :

    1. Grants entry, welcomes and greets visitors to the school office.
    2. Answers phone, and screens visitors.
    3. Maintains a complete and systematic filing system.
    4. Assists with check-in of late arrivals and admit slips.
    5. Gather student's homework when ill, on homebound, or suspended.
    6. Checks in all late arrivals and checks-out early pickups.
    7. Assist school nurses in contacting parents when students.
    8. Make required intercom and other daily announcements.
    9. Maintains confidentiality of all school-related matters.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates In Medical

Front Office Secretary III Resume

Summary : To obtain a rewarding and challenging career as an Office Manager that would utilize skills that have acquired in professional career. Supervises all front desk agents and bell/valet staff.

Skills : Office Management, Office Administration, Office Equipment.

Description :

    1. Greeted students, staff, and visitors and assisted their need.
    2. Answered all incoming phone lines, and routed calls.
    3. Entered student attendance in school database system.
    4. Scheduled administrator meetings.
    5. Maintained school activities calendar, and scheduled building use.
    6. Registered Patients, scheduled appointments.
    7. Verified medical insurance with appropriate medical insurance company.
    8. Update hospital database with current patient information, ie, insurance, place of employment, current medications, disability status.
    9. Answered all calls for office.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Administrative

Front Office Secretary I Resume

Summary : Seeking a position in Human Resources Assistant to employ knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.

Skills : Excel, Word, Word, Data Entry, Outlook, Powerpoint, Appointment Scheduling, Customer Service, Filing, Human Resources.

Description :

    1. Entering an individual's personal information into the computer system, such as social security, personal contact information, date of birth, place of death, and other personal information and posting obituaries online.
    2. Printing, faxing forms, manage multiple phone lines, taking telephone messages, responsible for filling death certificates and other personal documents.
    3. Focusing on different alternatives, team player, and decision-making.
    4. Creating emails, customer service, planning events and answering phones.
    5. Working with teams by analyzing business cases and participating in negotiations by applying negotiation terms and resolving a dispute.
    6. Human Resources Management: Forecasting and job analysis, environmental scanning, business laws, and working in a research project with teammates by having the opportunity of analyzing employee's law.
    7. Provided administrative support to doctors, office staff and counselors.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.S. In Business Administration

Front Office Secretary I Resume

Objective : Extensive experience working with diverse groups, students, faculty, and public. Four years experience in payment processing for utility Worked over five years. Utilities with experience specialized in Records Retention/Review and Required Training/Reading Program.

Skills : Administrative, Accounting, Bilingual Spanish, Bilingual Spanish, Customer Service, Data Entry, Receptionist, Computer, Records Management, Excel, Microsoft Word, Outlook.

Description :

    1. Greeting the public and answering multi-line telephones.
    2. Responsible for making sure that the teacher's classroom is covered with a substitute.
    3. Provide substitute with the location of lesson plans and location of classrooms.
    4. Check the substitute system daily to check how much personnel will be out that day.
    5. Verify all absences on the computer.
    6. Responsible for several students that work in an office.
    7. Provide them with instructions in working in the office and being professional.
    8. Help Dean of students with new student enrollment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Education

Front Office Secretary I Resume

Summary : Accomplished, achievement-driven and results-oriented professional with excellent customer service skills seeking employment as an administrative assistant. Performs administrative support work providing assistance to the public, and receiving and routing calls

Skills : Medical Administrative, Office Assistant.

Description :

    1. Collect co-pays, schedule new patient appointments, and clinic follow-ups.
    2. Answered all incoming calls to the clinic and took detailed messages for staff.
    3. Ran errands for an administrator when needed and other physician assignments.
    4. Coordinated appointment itineraries for VIP patients for an International Wellness Program.
    5. Accompanied patients to their doctor's appointments, note-taking, assisted as translators among the physicians and our patients.
    6. Prepared and entered patients billing into the Quicken program for payment.
    7. Managed front desk phone to direct, answer, handle all seniors visitors.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing Pre

Front Office Secretary Resume

Summary : Desire a Dietetic position where experience in promoting optimal health and knowledge of nutritional plans is performed according to clients' specific needs with special focus on disease elimination through proper diet and exercise.

Skills : STAR GUIDE System, Electronic Fax, Insurance Precertification, and purchasing.

Description :

    1. Checked in Patients upon arrival and checked out patients upon leaving office.
    2. Made referrals for patients to see other physicians, scheduled tests and procedures.
    3. Handled medical Records requests for patients and other physicians.
    4. Answered multi line phone, made appointments and maintained multiple physician schedules accurately.
    5. Provided excellent customer service.
    6. Handled confidential medical records.
    7. Performed general office duties.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Legal Secretarial