Fulfillment Coordinator Resume
Objective : As a Fulfillment Coordinator, responsible for providing excellent customer service when locating equipment in and out of network while building rapport with suppliers.
Skills : Data Entry, MS Office, Coordination.
Description :
- Created documents print in mass quantities all sales materials used by outside as well as inside sales associates.
- Retrieved mail from Carpinteria Post Office, sort mail, deliver to departments, as well as employee mailboxes.
- Received, tracked, and distributed all incoming packages, Shipment of all company materials to both sales reps.
- Handled the shipping and receiving via FedEx, UPS DHL Gateways.
- Created reports using graphs and calculations to reflect leads from tradeshows.
- Responsible for entering new leads into a lead management program.
- Worked with the manufacturers and the customers.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Fulfillment Coordinator Resume
Headline : Accomplished, integrity-driven, Fulfillment Coordinator with enormous success utilizing technology to support business objectives. Recognized as a leader with the ability to collaborate with multiple business units to define the scope of a project, develop case models, create diagrams, and analyze supplemental specifications in support of project scopes.
Skills : Data Entry Operator, Customer Service.
Description :
- Promoted due to outstanding professional acumen, resolve order fulfillment, and process issues by anticipating problems and taking action to prevent or minimize their impact.
- Implemented a major cost-saving process for customer phone support for both retail and wholesale partners while minimizing the impact on the client experience, reducing related operational costs by 30%.
- Created and managed a process to review existing services and cull unneeded accounts, resulting in a record savings of $60k USD over 12 months.
- Continuously improved methods for analyzing process results for trends in performance and develop specialized, highly effective plans to meet client goals/objectives.
- Lead process and procedural improvement efforts to ensure smooth, efficient order flow at all times.
- Successfully analyzed, planned, and assisted in the development and implementation of the system and procedural changes to support department and company objectives.
- Accurately tracked and regularly communicated project status to the client and internal team to ensure the highest degree of productivity.
Experience
5-7 Years
Level
Executive
Education
Diploma
Fulfillment Coordinator Resume
Objective : As a Fulfillment Coordinator, responsible for pulling orders and putting product away with accuracy, care.
Skills : Quality Assurance, Customer Service, MS Office.
Description :
- Reviewed profiles for assessment of minimum required content adequacy and assigned and resolved queries as necessary to address inadequate or inappropriate content issues.
- Ensured that content is in compliance with the stated Editorial Policy for content.
- Identified and escalated issues when necessary to Fulfillment Quality Analyst or Supervisor.
- Investigated and resolved email address issues uncovered by hard bounce notices, which impacts customer eligibility for the video product on specific digital products.
- Resolved to complete the fulfillment process of video requests to be transferred to our video vendor.
- Independently investigated and worked tickets related to digital issues that have been escalated from Client Care.
- Worked daily website product reports validating correct order information is transferred to Hostopia via the API feed.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Fulfillment Coordinator Resume
Headline : Seeking a Fulfillment Coordinator position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Communications Skills, Public Relations, Event Planning.
Description :
- Managed over 30 client accounts with annual funds in excess of $40M.
- Made sure the accounts were up-to-date and in good standing.
- Communicated with internal and external PMs to ensure timely payment or prevent and/or reduce obstacles to payment.
- Reviewed partnership agreements, contracts, and scope of work legal documents with contractors and clients.
- Ensured expectations were met and in alignment with all stakeholders.
- Supported internal and external clients with ad hoc reporting and account analysis.
- Maintained adequate inventory levels to meet customer order requirements.
Experience
5-7 Years
Level
Executive
Education
Diploma
Fulfillment Coordinator Resume
Objective : Enthusiastic problem-solver with the ability to navigate diverse challenges as they arise. Effective communicator with outstanding time management and adaptation skills. Self-motivator with eighteen years of experience in specialty retail.
Skills : MS Office, Coordination, Customer Service.
Description :
- Assembled corporate minute books using state government and tax forms.
- Overhauled computerized filing system for better departmental efficiency.
- Created FedEx and UPS mailing labels for domestic and international orders.
- Faxed, scanned, and emailed tax documents to clients.
- Collaborated with team members for the purpose of increasing production.
- Researched and presented data on cost avoidance measures.
- Assisted with the development and launch of an internal website for Quicken Incorporations.
- Created and edited internal corporate documents utilizing data entry and account follow up.
Experience
2-5 Years
Level
Junior
Education
Diploma
Fulfillment Coordinator Resume
Objective : Over 3+ years of previous Fulfillment Coordinator experience in the packaging industry, warehouse, order selecting, and/or related experience preferred.
Skills : Inventory management, Microsoft Office, Customer Service, Project Management.
Description :
- Responsible for design, printing, and development of the fulfillment and letter needs of the clients that the call center represents.
- Reviewed daily reports from outsourcing vendors and corrects errors based on the reports.
- Entered all-new implementation information into the production control tables, as well as changes to existing client information.
- Operated and managed client letter types by utilizing the Data Asset Management application for control of verbiage and linking of images to letters.
- Prepared all shipping and receiving including departmental ordering and distribution of all supplies to corresponding departments.
- Tracked and documented all client-specific fulfillment material to ensure there is always supply on hand to fulfill the client orders.
- Created work orders for MRB orders, QC reworks, component reworks, vault reworks, overseas rejections, and colored stone recutting/repolishing Review.
Experience
2-5 Years
Level
Junior
Education
BS In Fulfillment
Fulfillment Coordinator Resume
Summary : Seeking a challenging Fulfillment Coordinator position where I will have the opportunity to utilize my skills, knowledge, and education to assist in the growth and profitability of the company.
Skills : Sales, Customer Service, Delivery, Inventory Management.
Description :
- Worked with artists, typesetters, layout personnel, marketing directors, and production managers to discuss projects and resolve problems.
- Obtained customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Compared information or figures on one record against the same data on other records, or with the original copy, to detect errors.
- Directed specified departments or units to prepare and ship orders to designated locations.
- Allocated print space for story text, photos, and illustrations according to space parameters and copy significance using knowledge of layout principles.
- Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.
- Collected payment for merchandise, record transactions, and send items such as checks or money orders for further processing.
- Informed customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Fulfillment Coordinator Resume
Summary : Progressive career growth with 25+ years of progressive experience gained in high volume / low margin manufacturing environments producing date-sensitive material supporting demanding, customers.
Skills : Proficient in Microsoft Office, Quickbooks.
Description :
- Recommended process and quality improvements and provided support to the production team leaders/operators and their teams.
- Checked accuracy for trim, staple-placement and defects; numbering errors, torn/wrinkled/duplicate pages, color-variation, registration, crossovers, & incorrect inserts.
- Maintained highly detailed records / data-entry and use USPS, FedEx, and UPS documentation and procedures.
- Maintained records using MS Excel Spreadsheets plus MS Word and Lotus Notes for communications.
- Completed newsstand preparation, mail preparation, bulk orders, ship tickets, and sample packing.
- Established best practices for resolution of time-sensitive issues.
- Managed electronic data request queue for Fortune 500 clients to be used in electronic discovery management; escalated priority work to anticipate.
Experience
7-10 Years
Level
Management
Education
Diploma In Fulfillment
Fulfillment Coordinator Resume
Headline : Motivated and highly productive Fulfillment Coordinator professional with a supplied background. Detail-oriented with strong skills in multi-tasking and efficient management of day-to-day office operations. Adept at building and maintaining effective working relationships with co-workers and clients through outstanding interpersonal skills.
Skills : Organizational Skills, Customer Service, MS Office.
Description :
- Maintained fulfillment centers under limited supervision.
- Ordered and maintained all fulfillment supplies.
- Coordinated and collated all materials prior to mailing to benefit enrollees.
- Maintained monthly postage and paper logs in Excel.
- Maintained all Xerox copiers and printers.
- Maintained Federal Express machines.
- Worked as relief receptionist at the front desk and as needed in the enrollment call center.
- Supervised all temporary employees working in a fulfillment center.
Experience
5-7 Years
Level
Executive
Education
BA In Fulfillment
Fulfillment Coordinator Resume
Objective : Fulfillment Coordinator with 2+ years of experience in Organizing and maintaining fulfillment space daily. Maintaining relationships with shipping providers FedEx, UPS, etc.
Skills : Computer, Customer Service, Coordinating Skills.
Description :
- Ensured SMART Accommodations are completed for each marketing guest who arrives.
- Created all welcome letters for on and off property guests and deliver to the Front Desk the day prior to arrival for all marketing guests.
- Ensured sales taxes and arrival notes are entered for each marketing guest.
- Handled any and all customer guest check-in and/or hotel issues, resolving all issues prior to guest scheduled tour presentation.
- Ensured a performance standard of arrivals to tours of at least 96%.
- Coordinated tour no shows with the Reservations team so that the guest tour can be rescheduled prior to their departure.
- Performed all other duties deemed necessary by the department manager.
Experience
2-5 Years
Level
Junior
Education
Diploma
