Head Server Resume Samples

A Head Server offers a formal dining experience by supervising the waiters at various food establishment sectors. A Head Server Resume emphasizes job duties such as – delegating tasks to servers, recommending special menu, training new employees, assessing customer satisfaction, ensuring food items are served at the table on time, coordinating the actions of the staff and monitoring the staff; assigning opening and closing duties, staying current with changing options; and attending to customer’s basic requests.

Just as the name suggests, the Head Servers should serve as both leaders and servers, and hence the following skills are required to perform the dual-role – attention to details, effective communication skills, politeness, and positivity, professionally groomed and knowledgeable about different kinds of food and beverages. To obtain this occupation a culinary degree will be useful. However, the norm of the job is on-the-job training.

Head Server Resume

Summary : I am a driven individual to do my best at everything. I am fluent in English and Spanish, and looking to obtain an entry-level position where I can apply my technical skills, enthusiasm, dedication, responsibility, and great work ethic; combined with a desire to further develop my skills and progress my career with a great company.

Skills : Microsoft Office.

Description :

    1. Supervise and participate in kitchen and dining area cleaning activities.
    2. Resolve customer complaints regarding food service.
    3. Train workers in service, sanitation, and safety procedures.
    4. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
    5. Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
    6. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
    7. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
    8. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MA In School Counseling


Head Server/Manager Resume

Objective : I hope to obtain a lifelong career utilizing my nurturing nature, strong social skills, and magnetic personality. I hope to become an asset to the company for which I am working through my hard work and dedication.

Skills : Bilingual, fluent in English and Spanish, Proficient Computer Literacy, Team Leader, Customer Service Experience, Excellent Communication Skills, Highly adaptable, dedicated and dependable.

Description :

    1. Greet guests and seat them at tables or in waiting areas.
    2. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating's.
    3. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
    4. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
    5. Inspect dining and serving areas to ensure cleanliness and proper setup.
    6. Inform patrons of establishment specialties and features.
    7. Receive and record patrons' dining reservations.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma In General Studies


Head Server/Staff Trainer Resume

Objective : Motivated customer service specialist with over 4 years retail experience in a fast-paced, team-based environment.

Skills : CPR, BLS skills, EMT skills, backboarding, splinting, bandaging, patient assessments, airway management, restaurant management, customer service, serving.

Description :

    1. Directed the hiring and training of employees.
    2. Created the weekly schedule for all servers.
    3. Answered phone calls and addressed customer inquiries, solved problems and provided new product information.
    4. Described product to customers and accurately explained details and care of merchandise.
    5. Provided an elevated customer experience to generate a loyal clientele.
    6. Assisted customers with food selection, inquiries and order customization requests.
    7. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
    8. Organized and maintained restaurant cleanliness.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate

Head Server/Banquet Coordinator Resume

Objective : Over 4 years' customer service in restaurant & retail settings. Highly motivated, able to multi task and prioritize workload under pressure, as well as increase pace as workload demands. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills.

Skills : S.T.A.R.S.Certified, management and training.

Description :

    1. Assisted guests with making menu choices in an informative and helpful fashion.
    2. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
    3. Appropriately suggested additional items to customers to increase restaurant sales.
    4. Promptly served all food courses and alcoholic beverages to guests.
    5. Answered questions about menu selections and made recommendations when requested.
    6. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
    7. Regularly checked on guests to ensure satisfaction with each food course and beverages.
    8. Skillfully anticipated and addressed guests' service needs.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Education

Head Server/Front Of House Manager Resume

Summary : Hotel dining and catering professional versed in guest services food and beverage operations. Experienced in large scale events, as well as intimate gourmet dining and afternoon tea services. Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.

Skills : Microsoft Office Suite, Facebook, Instagram, Telephone.

Description :

    1. Consistently provided friendly guest service and heartfelt hospitality.
    2. Greeted customers and provided excellent customer service.
    3. Demonstrated integrity and honesty while interacting with guests, team members, and managers.
    4. Maintained high standards of customer service during high-volume, fast-paced operations.
    5. Built loyal clientele through friendly interactions and consistent appreciation.
    6. Cross-trained and coordinated scheduling with team members to ensure seamless service.
    7. Handled currency and credit transactions quickly and accurately.
    8. Reported to each shift on time and ready to work.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma In Shaw

Head Server/Bartender Resume

Headline : Experienced server bringing enthusiasm, dedication and exceptional work ethics. Trained in customer service and kowledge in the food industry. High energy and outgoing with a dedication to postitive guest relations. High volume dining, customer service and cash handling background.

Skills : All Microsoft Programs.

Description :

    1. Delivered friendly, fast, and exceptional service.
    2. Train all new-hires on guest service expectations, safety procedures, proper food handling, and restaurant protocols.
    3. Answer customer inquiries and resolve issues promptly.
    4. Monitor all areas of the restaurant to ensure optimal guest experience Managed closing and opening duties and monitored the duties of fellow wait staff through completion.
    5. Promoted to Kitchen Expeditor Ability to maintain a fast pace in a high-stress environment.
    6. Inspected all orders for accuracy before they were delivered to the appropriate table.
    7. Responsible for ensuring a smooth and fast flow of work between the servers and the kitchen.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science In Crime, Law, And Justice

Head Server/Head Hostess Resume

Objective : Experienced, dependable fine dinning server proficient in fine dinning and wine service, Focused on providing excellent guest service. Highlights Neat, clean and professional Fast and efficient service worker appearance Excellent multi-tasker Delivers exceptional customer service Skilled upseller Engaging personality.

Skills : Customer Service, Phones, Sales, Organizational Skills.

Description :

    1. Greet guests and seat them at tables or in waiting areas.
    2. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
    3. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
    4. Answer telephone calls and respond to inquiries or transfer calls.
    5. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
    6. Inspect dining and serving areas to ensure cleanliness and proper setup.
    7. Receive and record patrons' dining reservations.
    8. Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Psychology

Head Server/Night Manager Resume

Headline : Highly qualified Head Server with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft Office, Customer Service, Serving.

Description :

    1. Assisted servers and dining room hosts and quickly responded to guests' needs.
    2. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
    3. Promptly served all food courses and alcoholic beverages to guests.
    4. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
    5. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
    6. Scheduled and directed staff in daily work assignments to maximize productivity.
    7. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
    8. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Modern Languages And Intercultural Studies

Head Server/Banquet Coordinator Resume

Objective : Top producing, self-motivated, competitive individual powered with extensive background in sales. Proven ability to meet and exceed targeted goals, and proficiency in establishing professional relationships with diverse customer base, maximizing sales opportunities, and presenting professional sales image. Equipped with strong leadership skills, able to prepare and deliver successful presentations and to negotiate contracts.

Skills : Revit, Microsoft Office, Adobe Photoshop.

Description :

    1. Responsible for the operation of the bar/restaurant and report directly to the GM Investigate and resolve customer complaints in accordance with company policy.
    2. Build and maintain new and existing relationships with clientele to grow revenue.
    3. To obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager and his Assistants.
    4. Achieve company objectives in service quality, appearance of facility, sanitation and cleanliness through quarterly trainings.
    5. Abide by company guidelines from the corporate handbook & manual.
    6. Coordinated with management to resolve food quality issues.
    7. Served alcoholic drinks as per Federal, State and Local standards Daily contact and exchange of information with kitchen staff and executive management regarding daily, weekly and ongoing operational details.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
B. A. Of Architecture In Architecture

Head Server Lead Resume

Objective : An efficient, organized, and approachable person who is looking to make a career change and is always willing to help work colleagues out. Possessing fast and effective secretarial skills and experience of using specialist software packages. Always happy to do the mundane office work as well as the more exciting work. Having a comprehensive understanding of maintaining departmental and electronic filing systems.

Skills : Photoshop, Illustrator, HTML, CSS, CSS3, HTML 5, Dreamweaver, Indesign, MS Office.

Description :

    1. Run/supervised service on daily basis.
    2. Ensured service areas were maintained clean and safe.
    3. Responded to customer queries in a professional manner.
    4. Enforced proper safety and sanitation standards.
    5. Conducted job training for new servers.
    6. Educated servers about menu items and ingredients.
    7. Ensured servers follow uniform and personal appearance standards.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Web Design

Head Server/Staff Resume

Objective : Self directed with ability to go beyond job description and exceed expectations, continually achieve high levels and productivity and efficiency through planning, prioritizing, and multitasking. Providing total commitment to colleagues, clients, and the organization as a whole.

Skills : microsoft office.

Description :

    1. Assisted guests with making menu choices in an informative and helpful fashion.
    2. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
    3. Appropriately suggested additional items to customers to increase restaurant sales.
    4. Promptly served all food courses and alcoholic beverages to guests.
    5. Answered questions about menu selections and made recommendations when requested.
    6. Regularly checked on guests to ensure satisfaction with each food course and beverages.
    7. Managed closing duties, including restocking items and reconciliation of the cash drawer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Head Server Resume

Objective : A highly organized and detail oriented Head Server with over 5 years in the hospitality industry providing great customer service while building repeat clientele; with a demonstrated track record of overseeing the wait staff on a day to day basis.

Skills : Microsoft Office, Microsoft Word.

Description :

    1. Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
    2. Strategically developed effective marketing plans to increase sales and profits while managing costs.
    3. Actively participated in ongoing customer service programs to build sales and rapport in the community.
    4. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
    5. Led and directed team members on effective methods, operations and procedures.
    6. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
    7. Promoted the business through participation in and sponsorship of community events.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Hospitality Management