Hospitality Associate Resume Samples

Description :

1. Answering Multi-phone lines, data entry, checking customers in and out, accommodating customer's needs, reporting and logging in daily reports, cashier, inventory of product.
2. Processed all guest check-ins by confirming reservations, assigning a room, and issuing and activating room key.
3. Processed all payment types such as room charges, cash, checks, debit, or credit.
4. Processed all checkouts including resolving any late and disputed charges.
5. Answer, record, and processed all guest calls, messages, requests, questions, or concerns.
6. Coordinate with Housekeeping to track readiness of rooms for check-in.
7. Supplied guests with directions and information regarding property and local areas of interest.
8. Ran daily reports, identify any special requests, and checked reports for accuracy.

Experience

5-7 Years

Level

Management

Education

Minoring

Description :

1. Assist in all areas of mass production of daily food for working administrative professionals.
2. Participated in catering activities and insured all production logs were accurate and completed to organizational standards.
3. Processed all checkouts including resolving any late and disputed charges.
4. Work directly with outside vendors and other service personnel to ensure all necessary products are stocked, pared and accounted for.
5. Continually providing concepts and suggestions to management to increase customer service satisfaction while working with all levels of staff to create new styles of service.
6. Keep an accurate account of stock, temperature and sanitizing logs.
7. Exhibit thorough knowledge of foods, beverages, service techniques, and guest interactions.

Experience

7-10 Years

Level

Management

Education

Community Health Advocate

Description :

1. Responsible for overall hospitality operation, conference rooms and pantry kitchens, ordering food and supplies, while providing exceptional customer service to our client.
2. Generated daily reports for management and hospitality operations.
3. Coordinated with client food orders and conference room set up configurations.
4. Set-up conference rooms, furniture configuration, and food/beverages according to the daily schedule.
5. Received calls from client and email communication for conference room reservations and food orders.
6. Processed invoices for food purchases placed for the client.
7. Accommodated last-minute requests and changes to satisfy client requirements.
8. Maintained orders, stock, and cleanliness in the kitchens and catering areas.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Managed comprehensive catering logistics, gathered requirements and leveraged relationships with clients and the executive chef to ensure seamless service.
2. Work effectively with customers, external vendors and an internal team of 12 across 6 different locations.
3. Assessed and coached a team to ensure service standards are being met.
4. Managed vendor relationships, including leading quarterly meetings, evaluating performance and creating reports.
5. Ensured that vendors complied with Health and Safety regulations.
6. Collaborated with chefs to create comprehensive balanced menus and personalized restricted menus for customers as needed.
7. Participated in catering activities and insured all production logs were accurate and completed to organizational standards.

Experience

7-10 Years

Level

Management

Education

Bachelor Of Science

Description :

1. Cleans and sanitizes food service equipment, dishes, trays, silverware, glassware, and other utensils.
2. Maintains work area in a clean, neat and orderly manner.
3. Inspects cleaned items to ensure proper sanitation and quality standards met.
4. Assists in the flow and timeliness of work assignments in the kitchen, storeroom, and food service areas.
5. Receives, stores and disburses food items and supplies from assigned storeroom and maintains working area according to established infection control and safety policies.
6. Ability to understand and carry out instructions.
7. Dependable and motivated to complete duties without constant supervision and able to interact appropriately with a diverse population of individuals.

Experience

7-10 Years

Level

Management

Education

Hospitality Management

Description :

1. Clean multiple places in the business, interact daily with the customers, restock different stations.
2. Accomplishment during a job at this business was that proved that could do something and manage money.
3. Assists in the flow and timeliness of work assignments in the kitchen, storeroom, and food service areas.
4. Realized that could do anything as long put my mind to it, regardless of anyone's remarks or doubts towards.
5. Used During this business was in high school, still learning what skills could use.
6. Using multiple types of leadership skills, time management skills, communication skills, multi-tasking, etc.
7. Accommodated last-minute requests and changes to satisfy client requirements.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Clean multiple places in the business, interact daily with the customers, restock different stations.
2. Accomplishment during a job at this business was that proved that could do something and manage money.
3. Assists in the flow and timeliness of work assignments in the kitchen, storeroom, and food service areas.
4. Realized that could do anything as long put my mind to it, regardless of anyone's remarks or doubts towards.
5. Used During this business was in high school, still learning what skills could use.
6. Was using multiple types of leadership skills, time management skills, communication skills, multi-tasking, etc.
7. Paced kitchen prepping ingredients consisting of cautiously handling and storing fresh food according to the procedure.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Set up cold menus items such as salads, desserts, bread, and cold beverages, etc within designated time schedules Carried trays for ambulatory and wheelchair patients.
2. Removed dishes and trays from tables after meals.
3. Washed and sanitized tables, counters, chairs, etc.
4. Sort, wash, peel, and cut fresh fruits and vegetables for cooking and/or salad preparation.
5. Operates and cleaned all kitchen equipment as recommended by the manufacturer.
6. Cleaned and sanitized kitchen equipment such as worktables, sinks, and refrigerators.
7. Separated food waste and trash from dishes, glasses, and silverware in the dishwashing area.

Experience

7-10 Years

Level

Management

Education

High School Diploma

Description :

1. Monitor patrons' facility use to ensure that rules and regulations are followed so that safety and order are maintained.
2. Inventory supplies to ensure adequate availability and order new supplies as necessary.
3. Handle customer inquiries regarding availability, policies, and procedures of facilities.
4. Responsible for cleanliness of facilities such as towel bins and locker room floors.
5. Provide towels to clients in public steam rooms, saunas, and restrooms.
6. Receptionist Accomplishments were cross-trained as s receptionist and helped down both positions.
7. Once all requirements are obtained tasks to follow include but not limited to scanning, copying, and filing documents in the resident chart.

Experience

2-5 Years

Level

Junior

Education

Childhood Development

Description :

1. Prepares discharge patient rooms as required and within schedule.
2. Assist patients with ordering meals from room service where there is a need.
3. Informing nursing if additional feeding assistance is required.
4. Informs food service and nursing regarding patient meal status, etc.
5. Stocks and rotates stock of food supplies for use by patients and other departments/units, and fills requisitions for supplies.
6. Performs preventative and routine maintenance as required on a variety of equipment and appliances 
7. Welcome guests and other visitors; answer questions and make appropriate referrals.

Experience

7-10 Years

Level

Management

Education

Bachelor Of Science

Description :

1. Provide attentive service to all customers.
2. Adhere to client's procedures and regulations.
3. Punctual attendance and overtime, whenever needed, Worked in the fast-paced kitchen prepping ingredients consisting of cautiously handling.
4. Ability to follow written and spoken directions.
5. Ability to handle more than one task quickly and orderly.
6. Flexible and open to change adapting with ease.
7. Able to resolve customer's problems with eagerness and preciseness.

Experience

7-10 Years

Level

Management

Education

Associates Of Arts