A Housekeeping Director works in hotels and makes sure that the rooms and premises are well-maintained, clean, and organized. The following are certain common duties that are listed on the Housekeeping Director Resume – maintaining the supplies of the facility, ordering supplies, ensuring customer satisfaction, hiring and training employees, supervising housekeepers, handling customer complaints, solving employee conflict, updating job knowledge, and increasing the overall cleanliness score.
Those seeking to make a career in this line should mention on the resume the following skills and abilities – coaching skills, leadership traits, attention to details, housekeeping experience, inspecting skills, and a strong knowledge of managing the overall operations of the housekeeping department. Most candidates for this job display a diploma or degree in the field of hotel management or its equivalent. Work experience is preferred over formal education.
Objective : A critical thinker with the ability to solve problems & offer solutions to challenging situations in the janitorial service industry. Seeking to utilize those leadership skills and overall diversification to support evolving business and consumer needs in an environment conducive for growth.
Skills : Microsoft Office, Customer Service.
Description :
Directed Housekeeping Unit staff and a commercial laundry account in the fulfillment of unit project assignments within budget, with quality, and on schedule.
Enhanced company posture on EEO/ADA by making a good faith effort to recruit, select, develop and retain protected class employees.
Evaluated safe work practices in job performance reviews.
Maintained the care and use of supplies, equipment, etc., and the appearance of Housekeeping areas, and performs regular inspections of residential areas and rooms for sanitation, order, safety, and proper performance of assigned duties.
Performed regular inspections of resident, ancillary, and common areas for sanitation, order, safety, and comfortable environment.
Assured that Housekeeping staff follows established safety regulations in the use of equipment and supplies at all times.
Inspected storage rooms, utility, and janitorial closets, etc., for upkeep and supply control.
Experience
2-5 Years
Level
Junior
Education
BS in Health Care
Housekeeping Director Resume
Objective : Seeks to obtain a permanent Housekeeping Director position within your organization, offering an opportunity to utilize and enhance professional skills in an environment conducive to personal and management growth. Possess a variety of skills and experience that one is confident will positively contribute to the success of your organization.
Lead a team of up to 100 associates and am responsible for all facets of hotel cleanliness.
Able to drastically cut back our dependence on contract labor across the department.
Assumed control of the Resort Pool and all guest-related activities.
Responsible for the successful operation of the pool bar & grill and coordinating property activities for our guests and residents.
Managed a team of 11 associates who have tasked with creating a luxury experience for our guests when they visit our pool.
Created SOP's and checklists and have worked closely with the Executive Committee in an effort to re-brand our resort pool and better market it.
Responsible for day-to-day supervision of 15 plus employees do scheduling and work assignments.
Experience
2-5 Years
Level
Junior
Education
GED
Housekeeping Director Resume
Objective : Reliable and hard-working Housekeeping Director professional seeking a position that will allow using all the skills have acquired over the years. Strong communication skills, organized, with a track record of success.
Skills : Budgeting, Inventory, Training New Hires, Customer Service, Marketing, Cleaning.
Description :
Managed a total of 16 employees with a total of 128 rooms.
Maintained room quality based on hotel, and Franchise objectives.
Established, maintained, and trained standards and procedures for cleaning and safe working conditions in Housekeeping Department.
Ensured that public areas, guest rooms, and back-of-house areas are cleaned to Company standards.
Motivated, coached, counseled, and disciplined all Housekeeping personnel according to Company policies.
Prepared monthly Inventory of Guest Supplies and Linen to the part level.
Monitored all Lost & Found Items and follow brand SOP.
Experience
2-5 Years
Level
Junior
Education
BA in Business Administration
Housekeeping Director Resume
Objective : Reliable and hard-working Housekeeping Director professional seeking a position that will allow using all the skills have acquired over the years. Quickly and efficiently learn new systems and concepts.
Skills : Flexibility, Customer service, Housekeeping hard skills.
Description :
Scheduled staff according to Forecast.
Maintained Team motivates and establish actions plan to guide the Team to achieve high QA Inspections.
Maintained attendance logs order cleaning supplies.
Requisitioned all Housekeeping supplies and equipment and maintains adequate inventory levels to provide a clean, safe and comfortable environment.
Operated janitorial equipment properly and safely.
Monitored Infection Control and Critical Incidents, Risk Management, and Quality Improvement plans.
Carried out all special duties or projects assigned.
Maintained confidentiality of all pertinent resident care information.
Experience
2-5 Years
Level
Junior
Education
BA in Business Administration
Housekeeping Director Resume
Objective : Highly motivated results-oriented Housekeeping Director professional with exceptional leadership and communications skills. Experienced in leading and motivating subordinates and directing quality service teams to exceed company goals and objectives. Demonstrated ability to work with and service a broad selection of the population.
Provided weekly housekeeping services to the residents by making their beds, vacuuming, light dusting, mopping floors, thorough cleaning of bathrooms, as well as small kitchen area.
Vacuumed all halls and common areas daily.
Mopped all common area flooring twice a week or as needed.
Cleaned all common area windows and mirrors as often as needed.
Cleaned public restrooms and emptied trash cans twice daily or as needed.
Kept front door glass clean and porches swept off and free of debris.
Followed all safety precautions at all times.
Experience
2-5 Years
Level
Junior
Education
HS
Housekeeping Director Resume
Summary : Housekeeping Director is responsible for managing the daily operations of the company. This includes overseeing the hiring, training and compensation of all housekeeping staff, including managers and supervisors, as well as housekeeping supplies.
Skills : Operation Manager, Floor Care, Healthcare.
Description :
Developed departmental goals, objectives, standards of performance, policies, and procedures.
Recruited, hired, trained, and coached on average of new employees per year.
Interpreted and communicated new or revised policies to staff.
Encouraged creative thinking, problem-solving, and empowerment as part of the facility management group to improve morale and teamwork.
Routinely collaborated with department managers to correct problems and improve services.
Investigated, provided, and submitted information to Quality Department about special incidents, events, and complaints.
Facilitated an on-going assessment of patient/family needs and implementation of the interdisciplinary team care plan.
Experience
7-10 Years
Level
Management
Education
HS
Housekeeping Director Resume
Summary : Innovative Bilingual Inside Sales Coordinator with proven expertise in account management, sales, and customer support including, the accomplishment of long-term and short-term organizational goals, coordinating contracts, and public relations development for a broad range of warehouse settings offer.
Skills : Microsoft Office 365, Answering Phones, Powerpoint, Excel, People Person.
Description :
Distributed schedules.
Hired, trained, disciplined housekeepers and public area attendants.
Inspected and maintained 200,020 sq ft. senior living community.
Routined carpet cleaning services for independent, Assisted, and Memory care residents.
Maintained housekeeping budget order supplies and materials and attend daily stand-up meetings.
Developed housekeeping department from a start-up in a new community.
Built trusting relationships with all department heads, associates, and residents.
Experience
10+ Years
Level
Senior
Education
Medical Assistant
Housekeeping Director Resume
Objective : As the Director of Housekeeping, you will have the opportunity to work alongside the other Housekeeping leaders to oversee the day-to-day operation of the Housekeeping Department. You will conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
Skills : CDL B, MS Office Suite.
Description :
Oversaw over 200 employees, which includes supervisors, kitchen staff, and front of house cleaners.
Managed nightly operations and flow of 3 resorts in the area.
Performed weekly and daily scheduling, payroll, managing time control, and overtime.
In charged of managing where housekeeping and maintenance engineering.
Completed random inspections on cleaning crews and supervisors, as well as trained cleaning crew and supervisors in proper job performance and duties.
Included hire and terminate employees.
Purchased and ordered all supplies and special equipment if needed for locations and employees to use.
Experience
2-5 Years
Level
Junior
Education
Medical Assistant
Housekeeping Director Resume
Summary : Seeking to obtain a Housekeeping Director position within an organization that will provide additional learning opportunities, utilizing education and strong interpersonal and organization skills.
Skills : Accounting, Budgeting, Housekeeping.
Description :
Assigned responsibilities to 10 housekeepers and supervise them.
In charged of scheduling, purchasing, storing, and distributing chemicals.
Equipped with expert knowledge of cleaning equipment.
Focused on completing all tasks quickly and with high-quality standards in mind and successful at providing consistent and high-quality cleaning services.
Well experienced in stripping, sealing, and polishing floors.
Maintained all janitorial equipment in a clean, safe, and operable condition.
Safely operated equipment such as vacuum cleaners, floor buffers, and carpet machines.
Experience
7-10 Years
Level
Management
Education
Diploma
Housekeeping Director Resume
Objective : Housekeeping Director is responsible for overseeing the daily operation of the hotel, conference center and nearby restaurants.
Skills : Outlook, Word, Excel, Hospitality.
Description :
Managed daily laundry operations to assure all bed and bath linens, as well as resident personal clothing, are cleaned and delivered timely.
Managed daily housekeeping operations assuring a clean and odor-free facility.
Managed daily floor tech operations to assure a beautiful presentation of the facility inside and out, assuring all floors in the facility are cleaned with proper shine, assuring walls are cleaned and stained free, assuring trash gets outside of the facility.
Created and issued services to staff annually.
Responsible for assisting Director of Nursing with infection control in facility.
Worked as a human resource by hiring staff, training staff, and disciplining staff.
Assisted administrator/maintenance department in non-routine tasks daily.
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