Human Services Specialist Resume Samples

A Human Services Specialist provides a wide range of social and human services that target to improve the quality of human life. Working for a variety of organizations including housing associations; residential care homes and food banks, these specialists disburse the following tasks mentioned on the Human Services Specialist Resume – interviewing clients to determine their eligibility status for various social programs, documenting the interview results; notifying the client of eligibility and program enrolment options; helping in developing programs based on agency funding and evaluating other aids received.

To enter this field, the following skills are required – knowledge of counseling, the ability to determine the eligibility requirements; excellent interpersonal and communication skills, the ability to hear and comprehend what the clients say; and the ability to show empathy to clients. Those who want to get into this career should earn a degree in the field of human services, social work or sociology.

Human Services Specialist Resume example

Human Services Specialist Resume

Summary : To enjoy a challenging career within a growth-minded company. To have the opportunity to apply personal experience to achieve company goals, giving the opportunity to grow personally, professionally and financially.

Skills : Management, Microsoft Office.

Description :

    1. Works a caseload of approximately 400 cases.
    2. Interviews and collects data, patient /client advocacy, computer data entry, refer to community resources available to meet patient/client needs.
    3. Provides assistance to complete on-the-phone applications and explain the coverage, the plans and the providers available to them.
    4. Records keeping, manage large client workload within deadlines and establish agency protocol.
    5. Educates patients and providers on a variety of health care programs.
    6. Communicates effectively both orally and in writing.
    7. Provides outreach education to clients at Health Fairs and assist them with their questions.
    8. Acts as an advocate for clients.
    9. Reviews socio-economic and cultural backgrounds and refer to community based organizations based on assessment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's


Sr. Human Services Specialist Resume

Summary : To obtain a part-time Human Services Specialist position utilizing skills and expertise to enhance the lives of others. A self-motivated organized with over 10 years' experience in management, administrative office work, customer service, retail, physical fitness and weather forecasting. Achieved measurable results while leading teams of 10-50+ in a dynamic, fast-paced environment that required detailed and organized planning to complete tasks.

Skills : Trained In Restorative Justice, Positive Behavioral Information Systems, Motivational Interviewing.

Description :

    1. Performs highly advanced management work through acting as technical liaison between the County court systems, Texas Juvenile Justice Department, and service providers.
    2. Oversees use of allocated funds to complete job-related task at contact facilities, approves monthly operational budgetary expenditures.
    3. Maintains documentation & correspondence through filing & electronic databases.
    4. Prepares and maintains technical and administrative reports of quality assurance and perform corrective actions to ensure accuracy.
    5. Develops systems to program needs as outlined by contract objectives.
    6. Responsible for training & integrating new employees.
    7. Resolves external & internal performance issues through creating programmatic adjustment plans.
    8. Makes recommendations for systematic updates (i.e.trainings, policies & procedures) to encourage productivity.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master


Jr. Human Services Specialist Resume

Objective : A challenging and responsible Human Services Specialist career opportunity where education and experience will be fully utilized and allow for continued personal and professional growth.

Skills : Human Resoucres ; Adjudicating Retirement Cases.

Description :

    1. Conducted telephone interviews with applicants according to guidelines, updating and entering information into a database in order to register applicants for disaster assistance.
    2. Handled pressure situations in assisting applicants with questions pertaining to their disaster housing eligibility.
    3. Communicated with effectiveness, both orally and in writing.
    4. Effectively relayed descriptions of the types of assistance available and defining the essential and nonessential living areas.
    5. Made certain that all disaster victims received the maximum aid available and that the appropriate referrals to other agencies have been provided.
    6. Adhered to proper procedures to ensure proper completion of applicant's registration.
    7. Explained the appeal process and the eligibility criteria as needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelors

Human Services Specialist I Resume

Objective : to assist the agency mission of poverty prevention and family engagement by accurately determining eligibility for programs provided by Self Sufficiency program which include Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), and Employment Related Day Care (ERDC).

Skills : MS Office, Management.

Description :

    1. Interviews customers face-to-face to apply regulations and procedures to determine eligibility for CalWorks/Medi-Cal and CalFresh applicants for public assistance in accordance with established procedures.
    2. Responsible for answering phones, case comments, and managing case load of 357.
    3. Reviews documents in either the File Net or CalWin and Covered California systems, update records and approve or deny benefits.
    4. Calls customers about case status, eligibility, and give fax number or appointment to complete and needed verification.
    5. Completes Medi-Cal tasks for continuing cases which are attached to CalWorks and when persons or families no longer qualify for cash aid must be transferred out after the Transitional CalFresh is ended.
    6. Encourages people to volunteer for Welfare to Work, updating the Time on Aid records in case and MEDS to match, and suggesting folks open their own  Benefits CalWIN account online.
    7. Schedules of all upcoming Redetermination and Recertification Reports, and phone interviews at customer request.
    8. Learns the CalWIN skills, had a caseload of 357, and encouraged participants to strive for self-sufficiency.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's

Human Services Specialist II Resume

Headline : To obtain full time permanent employment with the agency or organization. To obtain a position helping others with a growth oriented company that allows to contribute skills and abilities as well as an opportunity to learn new ones.

Skills : MS Office, Management.

Description :

    1. Provides initial screenings by assisting clients with completing appropriate intake forms or screening, and provide accurate information and referral to other community resources as needed.
    2. Reviews application forms, Interview applicants to get needed information or verification, Clarify incomplete or unclear information, Contact collateral sources, such as employers, medical providers or out of state eligibility workers, Assign incoming documents, files and applications appropriately to case management and eligibility.
    3. Performs reception duties for incoming DHS clients, both by phone and in person., Greet and direct all clients to appropriate staff members, Route calls and take messages as necessary, Review DHS screens to identify current and past DHS clients and analyze information to determine best customer service procedure, Review re determination, Provide supportive services for clients, case managers and management staff such as maintain lobby, copying, completing verification letters, calling other states for benefit verification.
    4. Participates in staff conferences, meetings and training sessions as scheduled and assigned, Issue Revolving Fund checks and SNAP ( Supplemental Nutrition Assistance Program) Electronic Benefit Transaction (EBT) cards., Backup other support staff duties as necessary.
    5. Securex conference rooms and sites for agency meetings and trainings.
    6. Arranges volunteer coverage as necessary for meetings., Complete other duties as assigned by lead worker and/or management to meet program expectations; participate in special projects as requested and/or assigned.
    7. Screens applications for completion, answer and route phone calls, provide referrals, H code, change load codes, mail inbound/outbound, serve the public daily and face to face contact with clients, develop professional relationships with clients in order to provide excellent customer service, archive files, data entry, sort and file documents.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Human Services Specialist III Resume

Summary : To obtain a challenging Human Services Specialist position with growth potential wherecan Utilize experiences and skills accumulated to contribute further Business advancement.

Skills : Volunteer Management, Youth Development, Resource Development.

Description :

    1. Assisted clients in job exploration, vocational training, and overcoming employment barriers.
    2. Worked in conjunction with multi-disciplinary teams in identifying and presenting solutions and alternatives to clients' problems.
    3. Monitored clients' progress in educational and training programs.
    4. Assessed client needs and made referrals to other social service agencies and community service agencies.
    5. Explained regulations, rules, court orders and policies to applicants, recipients and the general public.
    6. Explained rights and responsibilities to applicants and recipients.
    7. Prepared and maintained accurate and complete case records; documents chronological record of case contacts.
    8. Interviewed and assisted applicants and recipients in person and on the telephone in order to verify eligibility for one or more of the public assistance programs such as TANF/CalWorks, CalFresh, and Medi-cal.
    9. Completed home visits as required.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master's

Asst. Human Services Specialist Resume

Objective : Highly motivated and results driven professional with exceptional business development and relationship building skills. Over 20 years of sales, business administration and personnel management experience. Driven towards success and constantly aiming to achieve higher professional standards and for the work results provide employer.

Skills : Office Management, Office Assistant.

Description :

    1. Performs computer analysis and financial data analysis in determining customer eligibility by reviewing budgetary and monetary factors in the form of customer financial statements and government data base information to determine the correct financial outcome of benefit issuance.
    2. Provides excellent customer service through proven sales interaction techniques and attention to customer needs in order to achieve positive outcomes for the customer and the County.
    3. Effectively interacts with healthcare professionals, supervisory staff and service workers.
    4. Utilizes critical thinking skills and analytical abilities developed over years of management experience to negotiate positive results for  agency within the parameters of the law.
    5. Uses knowledge of computer automation to trouble shoot problems and get proper computer results and determinations.
    6. Assists in stocking and reordering supplies needed by department within the hospital setting.
    7. Maintains and responsible for the clinical setting held by the south carolina department of mental health for the south carolina department of corrections.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's

Associate Human Services Specialist Resume

Headline : Human Services Specialist collaborate with equipment manufacturers, dealers and distributors in more than 30 countries to enable businesses to obtain and use the assets they need to contribute meaningfully to their communities.

Skills : Management, Organizing.

Description :

    1. Reviews the applicant's initial application form.
    2. Questions applicant to get information to verify and supplement form.
    3. Clarifies incomplete or unclear information.
    4. Explains rules, regulations, procedures, and responsibilities to applicant.
    5. Tells applicant of needed documents (e.g., social security card, birth certificate, naturalization papers) and helps secure by contacting appropriate source.
    6. Contacts collateral sources (e.g., landlords, employers, medical providers, other States' eligibility workers) to get or verify information.
    7. Applies guidelines to decide eligibility for any of the assistance or related medical programs except TANF and day care.
    8. Computes amount of benefits and completes narratives and documents necessary to issue benefits.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Lead Human Services Specialist Resume

Summary : To secure a Human Services Specialist position in the work force that utilizes job training and experiences to promote individual and professional growth.

Skills : Microsoft Office, Management.

Description :

    1. Assisted with treatments and planning care for patients while maintaining a safe and clean environment and demonstrating specific competencies for psychiatric and geriatric patients.
    2. Observed and recorded physical and behavioral symptoms of patients and reports unusual occurrences to the Registered Nurse or physician.
    3. Accurately took and recorded vital signs and carried out special orders such as recording intake and output, on assigned patients.
    4. Escorted and/or transported assigned patients to and from treatment sessions or scheduled appointments.
    5. Served as a member on the Human Resource and Education Committee and Recruitment and Retention Committee within the Department of Mental Health.
    6. Assisted with the sterilization of medical equipment and inventory of equipment used by various departments within the hospital setting.
    7. Issued and delivered supplies to various agencies within the Department of Mental Health.
    8. Assisted in stocking and reordering supplies needed by department within the hospital setting.
    9. Maintained and responsible for the clinical setting held by the South Carolina Department of Mental Health for the South Carolina Department of Corrections.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's

Human Services Specialist Resume

Headline : Dedicated, hard-working and thorough Human Resource and Office Administration Specialist who is highly efficient. Skillfully prioritizes and manages all aspects of the administrative process helping others meet their needs. Ability to learn and perform jobs in fast paced environments.

Skills : Microsoft Office, Customer Service, Communication And Interpersonal.

Description :

    1. Prepared and processed recommendations for awards and decorations in accordance with Headquarters Department of the Army.
    2. Prepared, processed, and coordinated evaluations, to include responding to evaluation inquiries.
    3. Processed classification and reclassification actions for military personnel.
    4. Processed bars to reenlistment, suspension of favorable personnel actions and government security clearances.
    5. Maintained, reviewed, and updated military personnel files.
    6. Facilitated personnel accounting and strength management, transition processing, legal, training soldier support files, and unit administration.
    7. Prepared and distributed updates to military procedural guidelines for Headquarters Department of the Army.
    8. Prepared military personnel transfer, deployment, and reassignment orders.
    9. Handled in and out processing for military personnel and families.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Human Services