An Income Maintenance Specialist is responsible for determining initial, financial, and categorical eligibility for income maintenance applicants based on the established criteria for various income maintenance programs administering by the county department of social services. Typical work activities listed on the Income Maintenance Specialist Resume are – interviewing applicants for public assistance, Medicaid, and food stamps; making an initial determination of categorical eligibility; reviewing complex financial data in the determination of program eligibility; determining and encouraging applicants to seek services for situations, referring applicants to social service division; and leading and coordinating the work of a unit or group of income maintenance workers.
Employers prefer to hire those having the following abilities – knowledge of federal, state, and local social services, laws, and regulations; good knowledge of other federal and state laws; the ability to establish effective working relationships with staff members; and familiarity with and applying a variety of rules, and regulations. Hiring companies hire those having a degree in relevant fields.
Objective : Dedicated and detail-oriented Income Maintenance Specialist with two years of experience in case management and eligibility determination. Skilled in navigating complex policies and procedures while providing exceptional service to clients. Committed to ensuring access to vital resources and improving community well-being through effective case management and problem-solving.
Skills : Problem-solving, Client Assessment, Communication Skills, Case Management
Description :
Provided comprehensive case management and eligibility assessments for various public assistance programs.
Implemented policies and procedures to ensure compliance and efficiency in program delivery.
Engaged with clients to facilitate access to essential services and resources.
Completed special projects as assigned by management to enhance service delivery.
Maintained a collaborative and supportive workplace environment.
Consistently met or exceeded performance metrics and deadlines.
Trained new employees on case management protocols and best practices.
Experience
0-2 Years
Level
Entry Level
Education
B.A. in HS
Senior Income Maintenance Specialist Resume
Summary : Accomplished Income Maintenance Specialist with 10 years of comprehensive experience in case management and eligibility assessment. Expert in interpreting complex regulations to ensure client access to essential services. Passionate about enhancing community welfare through efficient case processing and dedicated client support.
Skills : Data Analysis In Excel, Document Preparation In Word, Email And Calendar Management, Presentation Development, Email Communication Management
Description :
Administered AFDC and CMS Medicaid benefit programs, ensuring compliance with state and federal regulations.
Prepared and analyzed financial budgets to support program funding and resource allocation.
Facilitated referrals to community agencies, enhancing client access to necessary services.
Conducted thorough audits of case files to ensure accuracy and completeness.
Investigated and documented case discrepancies, resolving issues efficiently.
Maintained and secured confidential case information in compliance with privacy regulations.
Collaborated with cross-functional teams to improve service delivery and program effectiveness.
Experience
7-10 Years
Level
Senior
Education
B.S. in Human Services
Income Maintenance Specialist Resume
Headline : With over 7 years of experience as an Income Maintenance Specialist, I excel in case management and eligibility determination for diverse client populations. My expertise lies in interpreting complex regulations, streamlining processes, and enhancing access to essential services. I am dedicated to empowering individuals and families to improve their quality of life through effective program support.
Skills : Crisis Intervention, Presentation Software Proficiency, Program Evaluation, Training And Development, Decision Making, Negotiation Skills
Description :
Determined initial and ongoing financial and categorical eligibility for clients in medical assistance programs.
Conducted comprehensive interviews with individuals and families to assess needs and eligibility.
Reviewed and evaluated applications to ensure compliance with program guidelines.
Processed documentation accurately to approve or deny applications in a timely manner.
Educated clients on their rights and responsibilities regarding program participation.
Responded to inquiries from clients and agencies, providing clear and accurate information.
Maintained detailed and organized case records to support compliance and reporting requirements.
Experience
5-7 Years
Level
Senior
Education
B.S. Human Services
Junior Income Maintenance Specialist Resume
Objective : Motivated Junior Income Maintenance Specialist with five years of experience in eligibility determination and case management. Adept at analyzing complex policies to facilitate access to essential services for diverse populations. Dedicated to enhancing community support through efficient case processing and effective communication.
Conducted thorough interviews with applicants to gather necessary information for eligibility assessments in Income Maintenance Programs.
Utilized knowledge of Badger Care Plus Medicaid, Food Share, and other assistance programs to guide clients effectively.
Analyzed policies and procedures to resolve complex case issues within various operational units.
Participated in program evaluation committees to enhance service delivery and client outcomes.
Provided timely information and referrals to clients based on their social and economic needs.
Delivered immediate resources to individuals and families living below the Federal Poverty Level.
Engaged in extensive training to facilitate the transition of the Obamacare Exchange/Marketplace for eligible clients.
Experience
2-5 Years
Level
Junior
Education
B.S.H.S.
Income Maintenance Specialist Resume
Summary : Accomplished Income Maintenance Specialist with a decade of experience in eligibility assessment and case management. Demonstrated expertise in interpreting complex regulations and ensuring client access to essential services. Driven to enhance community welfare through efficient service delivery and dedicated support.
Skills : Eligibility Analysis, Effective Communication, Case Documentation, Multi-tasking, Critical Thinking, Record Keeping
Description :
Assisted clients in applying for income maintenance programs and benefits.
Provided comprehensive case management to a diverse clientele, ensuring accurate eligibility determination for state services.
Utilized multiple mainframe databases to conduct client interviews and explain policies affecting eligibility.
Gathered and analyzed verification data from clients to support case determinations.
Submitted timely reports to supervisors, ensuring compliance with agency standards.
Investigated discrepancies in cases, correcting data to ensure accuracy in second-party reviews.
Processed applications via internet, phone, and written submissions, maintaining efficiency and accuracy.
Experience
10+ Years
Level
Management
Education
B.S. CJ
Assistant Income Maintenance Specialist Resume
Objective : Dynamic Income Maintenance Specialist with five years of experience in eligibility determination and case management. Proficient in applying complex regulations to ensure client access to essential services. Driven to enhance community well-being through effective program support and comprehensive client engagement.
Provided guidance on program requirements and application procedures.
Executed comprehensive case management through interactive interviews to assess client needs and gather critical information.
Applied evolving federal and state policies to ensure compliant and accurate application of eligibility rules.
Conducted interviews to analyze client information, certifying eligibility and ensuring precise benefit determination.
Provided guidance on education, employment, and vocational rehabilitation, connecting clients to relevant resources.
Maintained case files and updated automated eligibility systems, ensuring accuracy and timeliness of information.
Reviewed and updated case circumstances, authorizing necessary changes based on new information.
Experience
2-5 Years
Level
Executive
Education
B.A. in SW
Income Maintenance Specialist Resume
Headline : Proficient Income Maintenance Specialist with over 7 years of experience in eligibility assessment and case management. Adept at applying regulatory knowledge to facilitate access to essential services for diverse populations. Committed to enhancing community welfare by providing exceptional client support and ensuring compliance with complex governmental policies.
Skills : Data Analysis And Reporting, Policy Interpretation, Problem Solving, Financial Analysis, Resource Coordination, Empathy
Description :
Conducted interviews to assess client eligibility for public assistance programs.
Maintained confidentiality of sensitive information while handling cases.
Applied complex regulations to make informed decisions regarding client services.
Collaborated with various stakeholders to enhance service delivery.
Trained team members in policy application and case management techniques.
Monitored ongoing eligibility and performed regular case reviews.
Managed a caseload of 500 clients, ensuring compliance with program requirements.
Experience
5-7 Years
Level
Senior
Education
B.S.S.W.
Associate Income Maintenance Specialist Resume
Summary : Seasoned Income Maintenance Specialist with 10 years of extensive experience in case management and eligibility evaluations. Adept at analyzing complex regulations and ensuring client access to essential services. Committed to fostering community well-being through efficient processes and compassionate client support.
Managed inquiries from the public, providing timely and professional responses with minimal supervision.
Determined eligibility for various Income Maintenance programs through comprehensive assessments.
Participated in ongoing training and meetings to enhance program knowledge and service delivery.
Prepared detailed appeal summaries for client cases, contributing to fair resolution processes.
Maintained accurate data management systems for efficient storage and retrieval of client information.
Executed complex case management tasks, ensuring compliance with regulatory standards.
Collaborated with multidisciplinary teams to develop client-centered solutions for diverse needs.
Experience
7-10 Years
Level
Executive
Education
BASW
Income Maintenance Specialist Resume
Summary : With a decade of expertise as an Income Maintenance Specialist, I excel in eligibility assessment and case management. My proficiency in regulatory interpretation ensures clients access vital services while enhancing community welfare. I am dedicated to fostering positive outcomes through efficient processes and compassionate support.
Skills : Program Administration, Data Entry, Customer Service, Attention To Detail, Eligibility Determination, Time Management
Description :
Conducted comprehensive assessments for income maintenance programs, ensuring accurate eligibility determinations.
Processed client inquiries and documentation, guaranteeing compliance with program standards and timely benefits allocation.
Analyzed complex regulations to determine eligibility for Food Share, Childcare, and Medicaid programs.
Engaged with clients to assess their needs and provide tailored support for program access.
Maintained accurate and confidential client records in compliance with agency policies.
Collaborated with stakeholders to improve service delivery and client outcomes.
Participated in ongoing training to stay updated on policy changes and best practices.
Experience
10+ Years
Level
Executive
Education
B.S. in SW
Income Maintenance Specialist Resume
Summary : Detail-oriented Income Maintenance Specialist with over 5 years of experience in assessing eligibility for public assistance programs. Proven track record in managing case files, conducting interviews, and ensuring compliance with regulations. Strong analytical skills and a commitment to providing exceptional service to clients while maintaining confidentiality and accuracy in all documentation.
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