IT Support Administrator Resume Samples

An IT Support Administrator is hired to manage the company’s computer infrastructure and to supervise the IT department. The job description entails upgrading and installing hardware, and software; performing troubleshooting to solve IT issues, and maintaining our networks and servers. A well-written IT Support Administrator Resume indicates the following duties – monitoring and maintaining servers, and networks; upgrading, installing, and configuring new hardware, and software to meet company objectives; creating user accounts, and performing access control; documenting processes, developing data retrieval, and recovery procedures; designing and implementing efficient end-user feedback and error reporting systems; and supervising and mentoring IT department employees, and supporting IT.

Employers hire those with a bachelor’s degree in computer science, IT or information systems, and the following skills – a wide experience with IT systems, networks, and related technology; solid knowledge of best practices in IT administration and system security; exceptional leadership and time management skills, and strong problem-solving skills.

IT Support Administrator Resume example

IT Support Administrator Resume

Summary : To build an exceptional career in Networking and communications in order to explore, excel and gain professional growth in the rapidly changing and challenging trends of IT industry.

Skills : Microsoft Office versions 4.3-2013, Multitasking.

Description :

    1. Oversaw the complete IT development operations for the company in the Middle East region and work closely with management and staff to position the company for growth and expansion.
    2. Managed users, groups & computers, active directory System maintenance (trouble shooting, dual booting, disk management, unattended installation, install active directory, terminal services, RIS, DNS, DHCP).
    3. Configured access points wireless networks.
    4. Remoted installation and administration.
    5. Experienced in installation and troubleshooting of Windows 07/Vista/98/ 2000/XP Network connectivity: Monitoring and maintaining LAN connectivity inside the organization.
    6. Monitored and troubleshoot connectivity issues.
    7. Managed a TCP/IP network of more than 45 clients using switch environment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science


IT Support Administrator Resume

Objective : Advanced problems solving skills for networks, database applications, and business processes. Additionally, problem-solving skills for project management, and end user issues. Accountability: Accepts responsibility and consequences for work performance and conduct. Sets priorities, overcomes obstacles and opposition and uses organizational skills to get things done in a timely manner.

Skills : Windows 8 OS, Windows 10 OS.

Description :

    1. Troubleshoot and resolved hardware, connection, printer and software issues reported to the Service Desk.
    2. Updated network applications as required.
    3. Maintained daily tape backup and off-site tape storage.
    4. Troubleshoot and resolved all problems encountered with hardware and software.
    5. Escalated requests to the appropriate party, as needed.
    6. Replaced or repair defective parts and equipment. 
    7. Conducted technology training for new users.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS In Communications


IT Support Administrator Resume

Objective : Looking for a position as an IT Support Administrator within the company. Capable of bringing years of technical experience and managerial skills to the table to help your company advance.

Skills : Microsoft Office (9 years), Vendor Management.

Description :

    1. Worked as part of a proactive team of support staff responsible for delivering a high-quality, customer-focused professional service.
    2. Provided the very highest level of technical support and customer service to internal staff.
    3. Updated and monitored IT user accounts.
    4. Maintenance & management of the Critical Windows based Server Environment.
    5. Maintained up-to-date Antivirus levels on all machines company wide.
    6. Worked on Active Directory accounts, configuration of Blackberry, Samsung Galaxy & laptops.
    7. Managed and monitored of backups in multiple locations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certificate In Project Management

IT Support Administrator Resume

Objective : To continue my career with an organization that will utilize my experience and skills as an IT Engineer in order to provide support for all IT needs and to mutually benefit my company's and individual growth and success. 

Skills : Microsoft Windows, Linux, C/C++, Bash, PHP, MySQL, 8086/IA32 ASM.

Description :

    1. Supported local office as the only in house IT staff member and supported remote users throughout the US.
    2. Installed and troubleshooted VOIP phones.
    3. Configured email on smartphones (iPhone).
    4. Performed laptop imaging and configuration.
    5. Performed troubleshooting of network printers and wireless access points.
    6. Performed setup and training on laptops and conference room equipment for staff.
    7. Provided maintenance support and break-fix solutions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

IT Support Administrator Resume

Headline : A mission-oriented team player and highly successful contract specialist with a proven ability to establish and negotiate the contractual agreements of the company as well as developing innovative contracting approaches to achieve positive outcomes for users of services. Presently looking for an acceptable contract specialist position with a reputable and forward-thinking employer.

Skills : Managing Active Directory and Exchange servers for.

Description :

    1. Provided support to the Technology team.
    2. Conducted briefings and demonstrations for users to enhance system productivity.
    3. Assisted in the development of training coursework and materials. 
    4. Maintained and expanded the knowledge base in the area of expertise.
    5. Increased efficiency, technical ability, and interpersonal skills.
    6. Monitored and removed viruses, spyware, and other non-authorized software.
    7. Completed special projects as requested.
    8. Answered and logged incoming IT support calls into the IT Management System and Fix on First Call over the phone or remotely if possible.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

IT Support Administrator Resume

Summary : IT Support Administrator with 11+ years of global experience in SW development project & people management and infrastructure spanning the Oil and Gas Insurance Electronic Media and Pharmaceutical industries, Seeking a challenging and rewarding full-time career, with an opportunity to work on bleeding edge solutions which utilize my technical skills.

Skills : ITIL, Training Skills.

Description :

    1. Managed Server Quotas and Domain access across multiple LAN and WAN locations.
    2. Troubleshoot Server Hardware and Software Issues Investigate and isolate issues, identify corrections necessary, implement correction or escalate, follow up for conformation of resolution and document for training, future reference, and SOA.
    3. Trained and assisted user on new desktop and applications.
    4. Troubleshoot Desktop Hardware and Software Issues Investigate and isolate issues, identify corrections necessary, implement correction or escalate to developers, follow up for conformation of resolution.
    5. Created documentation for training, future reference, and SOA.
    6. Created Process and Training Documentation SOA Coordinator Create, implement, maintain and document ALL processes Inventory Management Record and maintain server / desktop and hardware / software inventory for internal audit of location, department allocation, warranties, life cycle, and Licensing.
    7. Managed technical operations of the company all over GCC.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Management

IT Support Administrator Resume

Objective : To secure an IT Support Administrator position in a challenging environment to meet the needs of a wide range of clients.

Skills : Administrative Skills, IT.

Description :

    1. Installed and configured computer operating systems and applications.
    2. Performed troubleshooting and diagnosed network problems and solving hardware/software faults on computer systems.
    3. Monitored and maintained computer systems and networks.
    4. Managed and maintained SAP business one server.
    5. Resolved computer systems problems.
    6. Answered and rendered solutions to IT related questions from staff.
    7. Assisted clients on the phone to help resolve technical issues.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S. In Computer Science

IT Support Administrator Resume

Headline : To obtain a full or part-time IT Support Administrator position which will allow me to utilize my skills and provide an opportunity for career growth. growth as I contribute to the success of the company.

Skills : Administrative Skills, Networking.

Description :

    1. Provided desktop, server, network, and application support on daily basis.
    2. Ensured network security and virus protection of local area network.
    3. Deployed and optimized system health of new application and SQL database servers.
    4. Integrated and maintained company help desk system.
    5. Ensured network security and virus protection of local area network.
    6. Administered AS400, RS6000, Windows 2000 and Windows 2003 Servers, SQL, Exchange servers Windows Active Directory and Network infrastructure.
    7. Supported SAP R/2 application for Finance and Accounting.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Bachelors Of Science

IT Support Administrator Resume

Objective : Experienced as supervisor and project manager. Takes initiative to complete assignments on time. Ability to adapt to changing work environment. Effective team contributor with a desire to lead. Over Seven years of experience in SQL, DB2, and Five years of SAP administration Managed support, development, and administration team.

Skills : Training Skills, Tracking Skills.

Description :

    1. Managed technicians on daily basis, ensuring excellent customer service are provided.
    2. Supported the roll-out of new hardware and or software.
    3. Kept all the systems, network up and running.
    4. Identified and escalated situations requiring urgent attention.
    5. Tracked and routed problems and requests and document resolutions.
    6. Set up of New Hires and One on One support for the initial first week.
    7. Resolved corporate issues for USA/ International users and Field Personal.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

IT Support Administrator Resume

Headline : As an IT Support Administrator, responsible for managing and ensuring the integration of computer systems including financial, database, word processing, spreadsheets, local/wide area networks, telecommunications, personnel, payroll, and utilization of computer personnel.

Skills : Operational Skills, Installation Skills.

Description :

    1. Provided front line Helpdesk support.
    2. Responded to requests for technical assistance in person, via phone, and electronically.
    3. Diagnosed and resolved technical hardware and software issues.
    4. Troubleshoot basic networking and connectivity issues.
    5. Imaged, installed, configured, and maintained Windows 7 computers.
    6. Created and maintained active directory/mailbox user objects.
    7. Provided phone support (IP and mobile).
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Science