A Lead Waitress is responsible for interacting with guests and make sure that they are provided a great dining experience. A well-drafted Lead Waitress Resume mentions the following core duties and responsibilities – greeting and serving guests, providing menus, assisting guests with making food choices and taking orders; balancing cash register, training new employees; leading wait staff, dining and seating preparation, reviewing the menu, and making sure the wait staff is prepared for service.
Being friendly, quick, and agile are some traits expected from job applicants. Employers look for candidates with a track record of excellent customer service, and prior experience in the fast-paced foodservice industry; physical strength; social skills, multitasking skills, social skills, and being approachable and polite. There are no specific education requirements for working at this level, however, candidates with an associate’s degree in hospitality or food service will have a competitive advantage.
Summary : Believe strongly in building a well-rounded life. I have thirteen years of work experience, ranging from the service industry to managing a local business. Lifelong passion is to continuously grow and progress, as a professional and individual through continued education, constantly challenging myself, and working in creative environments and organizations. Ensuring private party function areas are clean and that the room is set up appropriately.
Dealed with a cross selection of people in a fast paced environment.
Made sure all customers aregreeted in a timely manner, and get exceptional customer service.
Checked all customers to make sure they are getting everything they need/want, and if not, see what I cando to help them.
Removed dishes and glasses from tables and counters, and took them to kitchen for cleaning.
Experience
7-10 Years
Level
Management
Education
Master's In Linguist
Lead Waitress Resume
Objective : Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success. Greeting customers entering banquet rooms and directs them to the appropriate area to maximize service and facilities customer location preference. Receiving and answering customer complaints concerning food or service. Informing management of all problems.
Skills : Great People , Time Management , Detail Oriented.
Description :
Informed customers of daily specials.
Executed daily operations of the dining room.
Explained how various menu items were prepared, describing ingredients and cooking methods.
Stocked service areas with supplies such as coffee, food, tableware, napkins, straws and cups.
Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Trained and managed new waitresses in the first week and achieved significant improvements in their productivity.
Filled salt, pepper, sugar, cream, condiment, and napkin containers.
Experience
2-5 Years
Level
Junior
Education
Dental Assisting
Lead Waitress Resume
Objective : To secure a Lead Waitress position with a well-established organization within a stable environment that will lead to a lasting relationship and that will allow me to gain more experience in a human/social service field. Training new service employees in correct service, customer contact techniques, setting a Mess Night and Dinning Inn and provides continued on the job training. Enforces operating rules and safety requirements. Orchestrating service employees in a cost effective manner for regular operations and private banquet functions.
Checked patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Supervised wait staff.
Trained new hires.
Managed staff schedules.
Collected payments from customers.
Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Taken orders from patrons for food or beverages.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Sociology
Lead Waitress Resume
Headline : To succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities, Supervising waitresses, waiters and bus persons in their duties of providing maximum customer service; ensuring that it is rendered in a courteous manner using proper etiquette. Briefing service personnel on menu items and assigns their workstations and waits tables. Ensuring that personnel are properly attired in accordance with established standards.
Oversaw the staff to hold them accountable for doing their job correctly.
Helped them if they have questions or if they could be doing something better.
Correctly billed the residents for the meals they have had into Microsoft excel.
Made sure the residents are taken care of to the best of my ability & my staffs ability.
Scheduled & ordered for my department.
Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
Served food and/or beverages to patrons.
Experience
5-7 Years
Level
Executive
Education
AA In Business Managment
Lead Waitress Resume
Headline : Looking for a job Lead Waitress position where I can utilize my skills and work ethics. Communicate with restaurant team to provide feedback and recommendations on improving the guest experience. Confidently handling guest concerns. Ensuring that the lobby is clean, cleaning tables and floors in the lobby Cleaning restrooms and making sure restrooms are stocked with soap and tissue.
Skills : Active Listener, Service orientation, Active learner, Reading/writing comprehension, Time Management, Great people , Team leader, Logical thinker, Self motivated individual, Follow protocol.
Description :
Opened and closed the restaurant.
Served food & drinks to customers.
Kept inventory and ordering stock.
Trained others.
Audited cash register.
Provided customer service in person or over the phone.
Served specialty dishes at tables as required.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Lead Waitress Resume
Headline : Current college student with 5+ years of customer service, with great charismatic skills, and a sweet and sunny disposition. Always seeking for more opportunities to learn/ grow through curiosity and work experiences. Open to new ideas and ways to improve self and others, leading and directing others. Organizing and managing multiple priorities.
Skills : Photography, Photo Editing, Art Direction, Set Design, Studio Lighting, Photoshop, Lightroom, Admin, PR, Social Media, Brand Modeling.
Description :
Served food to customers, ordering linens and various supplies and beverages, setting up for events, and decorating the club house as needed.
Responsible for staff management, scheduling and counseling.
Met with clients and coordinated their events, and ordered what was needed to facilitate the event.
Developed a rapport with many of my customers, and often worked for some on private events.
Used I have excellent people skills both face-to-face and on the telephone.
Very detail-oriented, and due to my fierce pride insist that everything I do reflects total effort.
Prepared checks that itemize and total meal costs and sales taxes.
Experience
5-7 Years
Level
Executive
Education
GED
Lead Waitress Resume
Headline : Highly motivated, a career and goal oriented professional. Past outstanding performance, dedication and team work made me a welcomed addition to former employers functional and revenue producing teams, Lead the dining service for special functions, private dining events, and special guests. Organizing and managing multiple priorities as you work to make our residents lives more enriched.
Escorted customers to their table and arranged their seating.
Presented and explained menus to customers (Answered questions regarding restaurant specials, and daily specials).
Took food/drinks orders and conveyed them to kitchen staff.
Recommended wines to customers- (Professionally served wines according to customer's selection).
Provided excellent customer service: Worked closely with restaurant staff to ensure that orders were served in an efficient manner.
Orders were assembled properly in the kitchen, delivered to customers in a timely manner.
Verified Customer Satisfaction.
Experience
5-7 Years
Level
Executive
Education
GED
Lead Waitress Resume
Objective : Seeking a challenging and responsible Lead Waitress position offering opportunities for a professional growth and advancement where experience and proven ability would be of value. Cleaning up my section every night and also my tasks for the week. Responsible for supervising a team, and to satisfy customers. Multitasking is especially useful when dealing with numerous customers, and orders at one time.
Skills : Microsoft Office, PACS, Epic, Training, Customer Service.
Description :
Presented dessert options upon completion of main meal.
Collected payment, thanked customers, and wished well prior to their exit - Inform customer of deals and daily specials.
Worked with managers to ensure proper customer service is being delivered.
Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Presented menus to patrons and answer questions about menu items, making recommendations upon request.
Described and recommended wines and beers to customers.
Greeted guest and escorts them to tables.
Experience
2-5 Years
Level
Junior
Education
AA In General Arts
Lead Waitress Resume
Objective : Over the years I have been trained in customer first selling skills, customer service, sales, and management. I have been taught marketing strategies, and I have held leadership positions. I have constantly worked with the public on all levels and I am a highly experienced and motivated professional. Ensuring wait staff know and use proper custom and etiquette procedures and ensure proper techniques for serving and clearing food, desserts, drinks and pouring wine.
Skills : Management, Coordination, Strong Verbal And Written .
Description :
Did the scheduling.
Set up the service stations and tables.
Responsible for overseeing the wait staff and settling escalations between employees.
Oversaw the food preparation for the day, and I was responsible for the traffic flow through the restaurant.
Handled the seating arrangements for customers and set up the sections for the servers.
Handled interaction for customers.
Responsible for getting to my tables in a timely manner and made sure that all needs were met.
Experience
2-5 Years
Level
Junior
Education
Bachelor's In Criminal Justice
Lead Waitress Resume
Objective : Emergency service professional that is highly effective at addressing serious medical illnesses and injuries. Training in the use of rescue and medical equipment. Using Sales Professional Customer Service/Guest relations Policies and Procedures Motivational Leader Accurate Accounting Skills and Cash Handling (Bondable) Staff Training Continuous Performance Improvements Strong Verbal and Communication Skills Detail Oriented with above average Organizational Skills Ability to problem solve and maintain order in a stressful environment Strong ability to multi-task.
Skills : Patient Care, Customer Service , Employee Training, Employee Supervision, Computer , Data Entry.
Description :
Delivered exceptional service to guest's and consistently adhered to quality expectations and standards.
Reported to management on the status of the trainees progress.
Inspected servers assigned sections and side-work for preparedness for the following shift.
Accurately recorded food orders and communicated with kitchen staff regarding guests' allergies, dietary needs and other special requests.
Trained new hire employee's on guest service expectations, safety procedures, proper food handling, POS system operation and restaurant protocols.
Managed opening and closing duties.
Guided guests' through the menu while demonstrating thorough knowledge of the food, beverage and ingredients.
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