Description :

1. Met with District Managers to define their training needs.
   
2. Provided needs analysis for training throughout partnered districts.
3. Met with executives to make decisions on training opportunities.
4. Created workshops for specific job functions.
5. Tracked completion percentages for partner districts.
6. Created the training calendars for the Southern California retail banking branches.
7. Led a group of 4 trainers successfully.
8. Interviewed and hired trainers into the department.

Experience

2-5 Years

Level

Junior

Education

Bachelors In Psychology

Description :

1. Managed eight SWAS locations across Wyoming, Utah, and Montana with 21 Samsung Experience Consultants that increased brand awareness and facility traffic.
2. Implemented training of 60 seconds with Samsung and created and tracked quality Samsung device trainings that increase sales within Best Buy.
3. Drove sales to consistently remain a top quartile district in the West Region.
4. Facilitated excellent team member initiatives: provided insights, feedback, and accurately reported for national locations that were underperforming through analysis.
5. Trained newly hired Samsung Experience Consultants on Samsung devices, sales, and operations and turned under- producing individuals into employees engaged in teamwork and excellent customer service which ensured increases in sales and repeat customers.
6. Built and strengthened relationships with Best Buy management while maximizing revenue opportunities.
7. Responsible for ensuring all projects were completed on time and chosen to be the key member in constant communication with all clients and key stakeholders.
8. Formalized a strong sales and marketing team that continuously exceeded all corporate and personal quotas.

Experience

7-10 Years

Level

Management

Education

Business Management

Description :

1. Identified and cultivated market influencers.
2. Developed a network of credible contacts in the industry through CRM and A/B testing.
3. Developed a competitive intelligence platform for internal decision makers.
4. Identified product opportunities and develop marketing plans around them.
5. Improved consumer engagement through CRM tools, A/B testing campaigns, webinars, etc.
6. Created content that drives brand awareness to key audience segments.
7. Worked with Sales & Marketing to drive product acquisition by creating demand.

Experience

2-5 Years

Level

Executive

Education

Business Administration

Description :

1. Provided a clear direction for the market strategy and positioning of a company products.
2. Worked closely with partner companies on key products in their product portfolio.
3. Worked closely with marketing to plan events that drive sales growth.
4. Created content that helps educate customers on how to use a particular product or service.
5. Managed sales channels; engage distributors and retailers as needed.
6. Developed marketing collateral that is focused on educating customers on how to use a particular product or service.
7. Developed relevant content at conferences and events where customers are most likely to attend.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Involved coordinating all aspects of training for the state operation, including recommendation of training and protocols for leadership development.
2. Created, coordinated and implemented a comprehensive training program geared towards new associates, with a focus on Adult Learning Theory.
3. Created training materials for Sales School, incorporating our sales techniques and individual & group training curriculum.
4. Worked closely with the Market Director in developing and presenting training material for State, Regional and District seminars and conferences.
5. Developed and conducted monthly Leaders-In-Training sessions, a program for coaching sales associates interested in moving into management.
6. Supported Training Delivery in the rollout of technology-enabled training; developed and conducted continuing Veteran associates training, in addition to creating continuing education materials and manuals.
7. Achieved Sales Quota Awards & Bonuses for 8 out of 10 quarters.

Experience

0-2 Years

Level

Entry Level

Education

Some College In Business

Description :

1. Built brand presence through interaction with retailer through merchandising, display, maintenance and Side by Side Selling and Training.
2. Maintained knowledge of all client products in order to be a subject matter expert on-site.
3. Made significant impact on sales and improved the customers buying experience by demonstrating effective decision making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment.
4. Completed all call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines.
5. Led all training exercises throughout the market.
6. Promoted from Team Lead to Market Trainer Increased Sales by 25% year over year.
7. Responsible for designing and conducting training programs in the fields of: electrical, plumbing, HVAC, appliances, etc.
8. Monitored and reported on the effectiveness of training classes.
9. Participated in the curriculum development and enhancement process.

Experience

7-10 Years

Level

Management

Education

Bachelors Of Art In Finance

Description :

1. Monitored employees productivity and optimized procedures to reduce costs.
2. Worked with marketing, advertising and merchandising executives to develop strategies to increase sales for new or selected products.
3. Supported the planning, development and management of project budgeting with senior management.
4. Trained management and store associates to implement merchandising and visual standards to support company wide, on floor programs.
5. Controlled associated operational costs according to the current annual budget forecast Ensured all customers received outstanding customer service and detailed training for all their devices.
6. Contacted customers to ensure all escalated issues were addressed to the customers satisfaction.
7. Created and presented all new hire training materials for all employees, from the front desk to the physicians and Physical Therapist.
8. Implemented training programs for employees, new or re-training that required follow up from both the trainer as well as the employee.
   

Experience

7-10 Years

Level

Management

Education

Business Administration

Description :

1. Sold consumer TV, and lifestyle products.
2. Trained store associates in selling, and knowledge of SONY products.
3. Constructed visual displays and helped put out demo units on sales floor.
4. Helped customers in anything tech related.
5. Worked with Sales & Marketing to identify new product opportunities.
6. Worked with Product Development to identify new products and market segments.
7. Worked with Sales & Marketing to build brand loyalty by driving sales through social media.

Experience

5-7 Years

Level

Executive

Education

Organizational Leadership

Description :

1. Identified and responded to key market trends.
2. Prepared promotional materials, advertising, and sales collateral in accordance with company brand standards.
3. Conducted market research to understand the needs of the target market.
4. Developed marketing plans that address key areas such as product positioning, advertising, pricing strategies, distribution channels, competition and pricing strategies.
5. Provided regular training on new product launches or other changes in the company operations.
6. Worked closely with Sales & Marketing to set pricing for new products as well as existing products.
7. Built partnerships with suppliers and partners to provide a strong foundation from which to launch new products.

Experience

10+ Years

Level

Senior

Education

Marketing

Description :

1. Developed training courses.
2. Drove sales by influencing customer buying decisions.
3. Trained on product benefits and features
4. Drove the product through its lifecycle from conception to launch.
5. Helped customers select the right product for their needs or requirements using research studies, sales force tactics, technical support materials, etc.
6. Responded to customer feedback via e-mail or phone calls with actions taken as a result of customer input.
7. Designed a marketing plan that meets the needs of the target market.

Experience

0-2 Years

Level

Entry Level

Education

Diploma In Sales