Outbound Sales Representative Resume Samples

An Outbound Sales Representative is a specialized salesperson who establishes outbound customer contacts as a means to promote and sell the company’s product and service. To convert sales leads into customers, these professionals carry out the activities listed on the Outbound Sales Representative Resume – providing fullest information about the company’s product and service to customers, retrieving customer information and entering in database, meeting productivity goals, providing inbound call assistance, researching to develop warm leads, up-selling additional products, negotiating prices with clients, ensuring optimal productivity and efficiency.

To accomplish the feat of converting leads to customers, the following qualifications will be needed – researching experience, sound mathematical skills, familiarity with auto-dialers and voicemail automation systems; proficiency with CRM software and a good understanding of KPI’s. Employers want their Outbound Sales Representatives to have at least a degree in finance or marketing.

Outbound Sales Representative Resume

Summary : Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Seeking a position where can utilize communication skills.

Skills : Ms-Word, Excel, Outlook, Power point.

Description :

    1. Execute scripted outbound calls using a defined list of candidates for membership renewal in a clear, concise manner.
    2. Ensure all pledges are received, processed and paid according to appropriate departmental policies.
    3. Trained in suggestive selling of theater programs, museum memberships, and other up-sell experiences.
    4. Proficient in the VISTA Back Office ticketing system to process member and visitor transactions, answer member and visitor inquiries.
    5. providing service to all museum patrons, as well as, mail confirmations and unfulfilled pledge invoices.
    6. Manage one or multiple queues or skill sets over various customer contact channels.
    7. Operate the VISTA Front Office ticketing system to process visitor transactions Handle cash and other forms of payment in a secure.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
A.A


Outbound Sales Representative/Technician Resume

Objective : To achieve a position as a sales associate with opportunity for professional advancement and personal growth Personal Completed four-year tour of duty with the U. S. Marine Corps Excellent.

Skills : Customer Service, Computer software.

Description :

    1. Responsible for contacting existing Baltimore Gas & Electric customers and offering a fixed rate for their electricity.
    2. Educated BGE customers on Deregulation and its benefits to the residents.
    3. Identifying customer needs and able to offer a solution quickly.
    4. Provided accurate rates from their current power company or supplier and compared them to the fixed rate that Park Power offered.
    5. Provided assurance and satisfaction guarantee by offering no cancellation fees or early termination fees.
    6. Proficient in using the company's database software for data entry purposes.Highlighted benefits in Park Power's fixed-rate that were specific to the customer.
    7. Facilitates the sale of Comcast Internet, Voice, and TV services to small and mid-sized businesses to new and existing customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Skilled


Outbound Sales Representative/Executive Resume

Objective : Proficient, self-motivated, and highly-engaged team player. Constantly demonstrate a high commitment to work ethics and to the achievement of both management and personal goals and objectives.

Skills : Data Entry, Communication, Customer Service, Sales.

Description :

    1. Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product.
    2. Explain products or services and prices, and answer questions from customers.
    3. Obtain customer information such as name, address, and payment method, and enter orders into computers.
    4. Adjust sales scripts to better target the needs and interests of specific individuals. Record names, addresses, purchases, and reactions of prospects contacted.
    5. Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards.
    6. Answer telephone calls from potential customers who have been solicited through advertisements.
    7. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Outbound Sales Representative/Supervisor Resume

Objective : Consummate sales executive recognized for ability to build, guide and sustain successful sales territories and maintain sales teams. Time and again, present proven accomplishments.

Skills : Microsoft, Outlook, Excel, Word, Internet Explorer, Soft Phone, Hard Phone.

Description :

    1. Increase sales and customer knowledge by promoting Midcontinent products and services to new and existing customers.
    2. Support key outbound calling initiatives for both sales and customer service as determined by the Team Manager.
    3. Sell and up-sell Midcontinent products and services. Place outbound phone calls for sales and non-sales related projects in an efficient manner.
    4. Record electronic customer transactions accurately and with every call.
    5. Demonstrate an aptitude for sales, be able to ask for the sale, suggest additional products or services.
    6. Receive incoming calls from customers inquiring about Midcontinent products and services.
    7. Establish positive rapport with current Midcontinent Communications customers and potential customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Outbound Sales Representative/Representative Resume

Headline : Over 12 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales and planning.

Skills : FINRA Series 6 Licensee, FINRA Series 63 Licensee, PA Life Insurance Licensee.

Description :

    1. Customer Account Manager Business to business sales Generates sales through outbound cold calling.
    2. Sell Comcast Business Internet, Voice and TV services to small and mid-sized businesses, new and existing customers.
    3. Meet and exceed all assigned and personal sales quotas and achieve targeted customer experience scorecard metrics.
    4. Manage the customer through lead generation, pipeline management, organization, effective communication and time management.
    5. Update and maintain prospect database and opportunity funnel on a daily basis.
    6. Assuring management of prospect database and assuring customers' orders are fulfilled.
    7. Consult with business owners on their business application, solicit referrals for potential new prospects and close web leads.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Lead Outbound Sales Representative Resume

Objective : To provide outstanding customer support in a professional fast-paced industry through learned experience provided through administrative skills, customer information and, supervision skills.

Skills : People Person,Customer service.

Description :

    1. Maintained a safe and clean environment by complying with procedures, rules, and regulations.
    2. Act as liaison between customer and Licensed Agent, resolving objections prior to transferring to a Licensed Agent.
    3. Directed inbound calls in phone queues to improve call flow. Call prospective customers by automatic dialing system.
    4. Secure generated leads to capture and convert the prospect to customers by overcoming objections and engaging customers.
    5. Actively listen and address customer problems or questions.Direct requests and unresolved issues to the designated resources.
    6. Confirmed customer understanding of the solution and provided additional customer education as needed by processing customer calls.
    7. Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate

Outbound Sales Representative II Resume

Objective : Held several positions in several work areas which has diversified abilities and strengths. Experience as an attorney and in the sales field have developed both written and verbal communication skills.

Skills : Microsoft Office,Ms-excel.

Description :

    1. Achieved additional sales in existing accounts by providing product and pricing comparisons, competitive product cuttings.
    2. Generated a high volume of sales revenue from a database.
    3. Generate new business and maintain a strong past guest return business of year over year.
    4. Increased lead generation based on referral business and customer service referral.
    5. Design personal marketing strategies to increase sales and potential customer base.
    6. Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Consistently made drastic improvements.
    7. Built lasting relationships with guests by maintaining a high level of professionalism.
    8. Provides exceptional customer service and maintains established acceptance rating on quality monitoring tests.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Administration

Lead Outbound Sales Representative Resume

Objective : Customer Service jobs well experienced in from working in fast food restaurant, retail sales associate, sales representatives, and lastly call centers. Exceedingly in every position done.

Skills : Customer Service,Ms-office.

Description :

    1. Obtains client information by answering telephone calls; interviewing clients; verifying the information.
    2. Determines eligibility by comparing client information to requirements.
    3. Establishes policies by entering client information; confirming pricing.
    4. Informs clients by explaining procedures; answering questions; providing information.
    5. Maintains communication equipment by reporting problems. Accomplishes sales and organization mission by completing related results as needed.
    6. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
    7. Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Outbound Sales Representative III Resume

Summary : To achieve a position as a sales associate with opportunity for professional advancement and personal growth Personal Completed four-year tour of duty with Excellent written and oral communication skills.

Skills : Visual, retail management, customer service, training.

Description :

    1. Contact customers via outbound calling, manually and through a predictive dialer system to upsell leads.
    2. Make offers and bundle customers into packages to achieve specific objectives while meeting customer's needs.
    3. Process orders accurately and effectively, ensuring that all federal, company and departmental standards are met.
    4. Maintain and continuously improve sales and communication techniques.
    5. Consistently meet or exceed departmental expectations and goals.Support for internal and external customers.
    6. Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.
    7. Generate sales of our client's services and products and must represent TRG Customer Solutions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Associate Outbound Sales Representative Resume

Headline : Sales expert who identifies customer needs and delivers solutions to problems. Driven to exceed sales goals, increase revenue, and build long-term relationships with customers.

Skills : Helping others, Reliable, Microsoft Word, Power Point, Excel.

Description :

    1. Call customers to follow up on their orders; tracked customer's packages and reported any delays with the shipment.
    2. Provided superior customer service by addressing customer concerns, demonstrating empathy and resolving problems on the spot with refunds or exchanges.
    3. Fixed any account issues for the customer and sold current promotions and memberships after following up on the orders.
    4. Earned "Top seller" for over half the time that was employed.
    5. Train new hires on the dialer and helped brainstorm improvements for workplace rapport.
    6. Quickly and correctly answers product questions. Consistently meets established program requirements.
    7. Evaluates customers' existing and potential product needs and makes recommendations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Human Relations

Outbound Sales Representative I Resume

Objective : Resourceful Call Center Representative who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot issues to resolve issues quickly.

Skills : Microsoft Word And Excel.

Description :

    1. Provided personalized customer service as per department needs.
    2. Achieved customer satisfaction rating within six months and met monthly sales goal targets each month after.
    3. Large work experience in the auto industry with absolute satisfaction.Great exposure in the fast-paced work environment in a call center.
    4. Great passion and confident with the consumer. Provided personalized customer service as per department needs.
    5. Determined customer needs via strategic questioning and recommendations.
    6. Daily Build customer loyalty by placing Welcome Calls to consumers after purchase.
    7. Addressed customer service inquiries in a timely and accurate fashion.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
General Studies

Outbound Sales Representative Resume

Objective : An enthusiastic, agile, and determined worker who posses the ability to adapt to different environments regardless of the severity.

Skills : Money Handling, Customer Service, communication skills.

Description :

    1. Quickly learned the best selling points and benefits of our products.Used proper selling techniques to determine the consumer's wants or needs.
    2. Input new customer information quickly, and accurately into the computer system.
    3. Recorded strict legal disclaimer that was required to be read verbatim to all new applicants.
    4. Applied proven sales methods to overcome objections and show the benefits of the product.
    5. Identified prospective customers by using business directories and following leads from existing clients.
    6. Selected the correct products based on customer needs, product specifications and applicable regulations.
    7. Attended monthly sales meetings and quarterly sales pieces of training.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
High School