As a McDonalds Shift Manager, the individual is responsible for providing leadership to crew and other managers during a shift and ensure that the guest’s service is delivered in an exemplary manner. A well-drafted McDonalds Shift Manager Resume mentions the following core duties – planning for each shift, energizing the team throughout the shift, taking actions to meet the guest demand, meeting targets during the shift, helping the assigned department meet the goals; getting orders from customers and preparing food accordingly, checking the temperature of the food to ensure safety, administering cash positions and dealing with bank deposits; making sure that all employees are aware of new advancements, and purchasing supplies and keeping low labor costs.
Those with experience in the foodservice sector with the following skills qualify easily for this role – availability to work in flexible shifts, the ability to work in a fast-paced environment, excellence in customer service; good understanding of labor costs and food costs, excellent leadership skills, and multitasking skills. Qualified candidates normally have only a high school diploma or GED.
Summary : Dynamic Shift Manager at McDonald's with expertise in staff training and development. Successfully implemented new procedures that enhanced productivity by 20%, while maintaining high standards of food safety and customer service.
Resolved customer complaints regarding sales and service.
Determined price schedule and discount rates.
Monitored customer preference to determine focus of sales efforts.
Planed and directed staffing , training , and performance evaluations to develop and control sales and service programs.
Managed staff , prepared work schedules and assigning specific duties.
Performed sales floor work , such as greeting or assisting customers , stocking shelves , or taking inventory.
Maintained sanitation , health , and safety standards in work areas.
Experience
10+ Years
Level
Senior
Education
AAS in Business
McDonalds Shift Manager Resume
Summary : Four years of customer service and administrative experience. Exceptional customer service and administrative skills, ability to work under pressure and multitask. Reputation for constantly performing at the highest level. Outstanding leader, manager and organizer; motivated and productive. Strong, professional work ethic; passionate about every assigned task. Team player, trainable, accustomed to diversity, dependable, disciplined, and respectful.
Skills : Team Player, Planner, Team Leadership, Customer Service, Time Management
Description :
Created my floor plan each day.
Put each crew member in a position and assist them if needed.
Do redshift checked lists for my shift, as in seeing what needs done during my shift.
Sent the crew on their breaks also.
Leadership and communication is a big factor in this job.
Made sure everyone is on task and staying busy is what runs the business.
Used Leadership helps alot.
Experience
7-10 Years
Level
Management
Education
AAS in Bus Mgt
McDonalds Shift Manager Resume
Summary : Dedicated McDonald's Shift Manager skilled in managing high-volume shifts and optimizing workflow. Recognized for reducing wait times by 15% through effective team coordination and strategic scheduling, enhancing overall customer experience.
Cleaned food preparation area , cooking surfaces , and utensils.
Verified that prepared food meets requirements for quality and quantity.
Supervised food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
Communicated effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
Achieved targets during their shifts and help departments meet their goals
Talked action to monitor safety, security, inventory and profitability
Managed Crew schedules and encouraging high performance during their shift
Experience
7-10 Years
Level
Management
Education
AAS in Business Mgmt
McDonalds Shift Manager Resume
Summary : McDonalds Shift Manager with 7 years of experience in Connecting with customers to ensure they have a positive experience. Helping customers order their favorite McDonald's meals. Partnering with other Crew and Managers to meet daily goals and have fun. Keeping the restaurant looking fantastic.
Skills : Customer Service, Crew Management, Performance Evaluation, Cost Control
Description :
Provided exceptional customer service and quality food production.
Trained new team members on critical job functions.
Led Crew by Example in Following & Enforcing the Expectations of the Organization.
Supervised Crew Members in Position as Scheduled, and Meeting your Own Deadlines as Expected.
Supervised Crew Members in Training and Following the Proper Processes to Ensure the Correct and Responsible Procedures are Carried Out.
Ensured Your Team Serves Quality Food and Accurate Orders During Your Shift.
Ensured Your Team Meets Time Targets and Operational Goals During Your Shift.
Experience
7-10 Years
Level
Management
Education
AAS-BM
McDonalds Shift Manager Resume
Headline : McDonalds Shift Manager is Helping get the restaurant ready for the day! (Turning on equipment, stocking, prepping food and drinks). Partnering with other Crew and Managers to meet daily goals and have fun. Keeping the restaurant looking fantastic.
Skills : Shift Manager, Planner, Team Building, Adaptability, Decision Making
Description :
Ensured Your Team Maintains Cleanliness while Working and Completes Scheduled Cleaning Tasks.
Ensured Paper Goods, Menu Products & Supplies are Well Stocked, Organized and the Equipment is Well Maintained as Needed During Your Shift.
Led a team of Department Managers with specific responsibilities in the restaurant.
Helped the Department Managers in setting their own goals, following up on their progress, and providing mentoring and direction to improve their Departments and the restaurant overall.
Hired, trained, and developed Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.
Provided customers with a great experience.
Greeted customers with a smile.
Experience
5-7 Years
Level
Executive
Education
AAS
McDonalds Shift Manager Resume
Objective : McDonalds Shift Manager with 5 years of experience in Completing orientation immediately after interviewing. Developing new orientation materials to focus on organizational goals that include hospitality, education, community service and profitability. Performing gold-standard orientations providing the recommended training and uniforms showing how great our company is to work for. Coordinating with store managers to ensure new employees training goes smoothly.
Skills : Store Manager, Trainer, Technology Proficiency, Budget Management
Description :
Took accurate food orders.
Prepared all of McDonald’s World-Famous food.
Partnered with other Crew and Managers to meet target goals during your shift.
Ensured items are well stocked.
Designed ways to boost employee morale to create a great workplace for all.
Assisted in production of store crew events.
Able to be available to the crew when a problem occurs is very helpful.
Experience
2-5 Years
Level
Executive
Education
A.S. in Business
McDonalds Shift Manager Resume
Objective : Experienced Shift Manager at McDonald's with a strong focus on team performance and customer engagement. Achieved a 30% increase in positive customer feedback through staff motivation and implementing best practices in service delivery.
Skills : Safety Assistant, Cleanning, Team Leadership, Customer Service, Time Management
Description :
Willingness to abided by the appearance, uniform, and hygiene standards of Johnson Partners, Inc./McDonalds.
General know ledged and understood of the food service/restaurant industry are preferred, but not required.
Willingness to cross-trained at all of our positions.
Greeted guest with a smile.
Cleaned your station thoroughly during your shift.
Kept your station well stocked.
Conducted regular performance evaluations, fostering a culture of continuous improvement and employee engagement.
Experience
2-5 Years
Level
Executive
Education
A.A.S. in Bus. Mgmt.
McDonalds Shift Manager Resume
Objective : McDonalds Shift Manager is Operating a cash register Restaurant Cleanliness; Keeping the restaurant looking fantastic. Following all restaurant safety and security procedures. Arriving on time for all shifts and stay until shift completion.
Maintained health and sanitation across the work areas.
Ensured complete and constant cleanliness of utensils, surfaces, and cooking areas.
Operated ovens, deep-fat fryers, grills and other large-volume equipment for cooking.
Implemented new scheduling system, improving staff coverage and reducing labor costs by 15%.
Led team to achieve a 10% increase in sales during peak hours through effective upselling techniques.
Monitored food safety and sanitation practices, maintaining a 100% compliance score during health inspections.
Streamlined cash handling procedures, reducing discrepancies and improving cash flow accuracy by 20%.
Experience
2-5 Years
Level
Executive
Education
AAS Culinary Arts
McDonalds Shift Manager Resume
Objective : McDonalds Shift Manager is Receiving general specifications from upper management and reports progress on assigned projects. Planning, assigning, and inspecting the maintenance, repair, construction, renovation, and/or operations work. Working effectively with crew leaders to accommodate special needs, or concerns requiring participation of other group members; working with other departments as necessary to reach common goal for facility development/repairs.
Skills : Repair Assistant, Development Assistant, Performance Evaluation, Health Regulations, Cost Control
Description :
Cleaned the restaurant thoroughly every day by clearing tables, returning trays to the kitchen, sweeping and mopping the floor, washing and sterilizing cooking items, and maintaining the restrooms.
Handled guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
Used specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages.
Extended a warm welcome and direct customers, if necessary, to a seat or a standing area where they can place an order.
Worked together with the kitchen team to prepare foods while following cooking instructions, safety procedures, and sanitary requirements.
Previous experienced working in food service is preferred.
Displayed impeccable time management and organizational skills.
Experience
2-5 Years
Level
Executive
Education
AAS Business Management
McDonalds Shift Manager Resume
Objective : McDonalds Shift Manager is Motivating workers to meet production and quality standards. Assisting workers in solving work related problems at the job site. Conducting employee training, counseling, discipline and completes performance evaluations. In consultation with Physical Plant management, interviews and hires new personnel.
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