Teller managers also referred as teller supervisors or head tellers supervise the tellers. The major duties listed in the Teller Manager Resume is elaborate and falls nothing short of the following – processing cash at bank, processing check transactions, training newly hired employees, assisting clients in banking needs, scheduling teller staff, monitoring daily activities, performing various operational duties, taking charge of overall staff performance, and executing miscellaneous duties as assigned.
The much-needed qualifications for this job post are basic PC knowledge, familiarity with banking equipment like money counters, cash drawers, receipt validators; strong time management and sales skills. Hiring banks hire candidates who have a high school diploma to the least as training is provided on-job, but to become successful a college degree with multilingual abilities will be preferred.
Headline : Well-qualified professional food service industry with experience. Obtains the ability to lead organizations to successful product launches and higher revenues. Expertise in developing client relations.
Skills : Banking, Customer Service.
Earned management trust by serving as a key holder, responsibly opening, and closing the branch.
Conducted weekly one-on-ones with multiple tellers.
Scheduled weekly cash pickups and deliveries with cash carriers.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Dedicated to continuously improving sales abilities and product knowledge.
Achieved sales goals and service performance requirements through new customer sales.
Ensured that the appropriate branch personnel is trained and qualified to run cash drawers, handle rebates, and other duties as assigned.
Teller Manager/Representative Resume
Summary : Results-oriented Sales Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Skills : Customer Service Skills, Microsoft Office.
Ran the branch in the absence of the branch manager. Give direction and feedback to tellers to increase their knowledge and performance.
Ensured the branch is in compliance with all operational activities.
Conducted audits of tellers, vaults, and ATMs to Increase sales production for the branch through increasing teller referrals.
Controlled expenses by tracking supply usage and monitor orders.
Delivered prompt, accurate, and excellent customer service.
Researched and resolved customer issues on personal savings, checking, and lines of credit accounts.
Performed reviews with employees on job performance and cross-selling of banking products.
Teller Manager/Co-ordinator Resume
Summary : Computer Technician with background in imaging, printer installation, memory installation, and general troubleshooting. Seeking a challenging position with opportunities for expand upon existing skill base.
Skills : Microsoft Windows, Quick books, Windows Server, Networking.
Successfully managed and monitored the activities of team members.
Interviewed, hired, and trained new quality customer service representatives.
Improved service quality and increased sales by developing a strong knowledge of the company's products and services.
Addressed negative client feedback immediately and with timely resolutions.
Maintained asset inventories while performing periodic audits.
Stayed within cash forecasting for cash on hand created by the corporate office.
Scheduled all non-salaried positions in the branch on a bi-weekly basis.
Teller Manager III Resume
Summary : Substantial experience and outstanding skills in customer service With banking experience including a Personal Banker and a Teller Manager and Customer Service manager.
Skills : Microsoft Office Programs, Customer Service.
Strived for the team to exceed Expectations on growth retention and sale campaign throughout the Year.
Coached and lead others for success by weekly observations, Provide feedback immediately and privately.
Conducted in a professional manner at all times with co-workers and clients.
Led By example act as a leader at all times and always promote a positive attitude.
Cross-trained tellers on All duties and teller department.
Ensured daily tasks are assigned and completed efficiently.
Answered product questions with up-to-date knowledge of sales and bank promotions.
Teller Manager II Resume
Headline : Highly energetic, ambitious and motivated employee seeking a full time position that utilizes abilities, expertise and knowledge.
Skills : Human Resources, Payroll.
Processing teller transactions while delivering superior customer service.
Answered telephone and general office duties such as; ordering supplies for the branch.
Ordered money and prepared money shipment each week for the entire branch.
Received shipment of money on a weekly basis.
Trained new tellers and work on individual development plans for all tellers.
Placed tellers on corrective actions and audit cashboxes.
Completed employee evaluations reports and prepare paper work for transferred or terminated employees.
Teller manager/Analyst Resume
Summary : Focused worker who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills : Customer Service Skills, Data Entry.
Organized, stocked, and maintained the teller window area.
Created strategies to develop and expand sales of services to existing customers.
Executed customer transactions, including deposits, withdrawals, money orders, and checks.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Processed quarterly Vault and ATM audits with a zero error rate.
Coordinated daily cash reconciliation at a high-volume location.
Exceeded quarterly sales goals by over 200% each quarter for the past year and a half.
Teller manager II Resume
Headline : An enthusiastic and highly-motivated administrative professional who is able to maintain accuracy and efficiency in an extremely detailed and fast-paced environment.
Assisted in organizing workflow, distributed staff assignments, and planned work schedules to ensure accurate and timely completion of work.
Conducted performance appraisals on tellers.
Trained new employees and responded to operating questions as required.
Approved checking and savings withdrawals exceeding the teller's cash limits.
Ensured compliance with banking regulations. Helped to resolve disputes with customer accounts.
Processed customer transactions and balanced cash drawer and vault daily.
Helped in reconciling branch settlement differences.
Lead Teller Manager Resume
Summary : Teller Manager is responsible for managing the day-to-day operations of the branch. This includes supervising all tellers, cashiers, and receptionists, as well as ensuring the branch is operating efficiently and effectively.
Skills : Microsoft Office, Coaching.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Achieved proper compliance and accurate executive-level reporting.
Educated customers on product and service offerings.
Offered direction and gave constructive feedback to motivate team members.
Recruited, hired, developed, and retained staff for the company.
Opened new customer accounts, including checking, savings, and lines of credit.
Managed opening and closing times for the branch.
Asst. Teller Manager Resume
Headline : Excellent management, compliance, interpersonal, organizational, analytical, and computer skills. Recognized for the ability to multi-task, work in a fast paced environment and meet deadlines.
Skills : Project, Publisher, Outlook.
Managed teller staff to include hiring, coaching, scheduling, and training.
Operated a teller window when needed to ensure customer satisfaction.
Responsible for managing branch cash according to branch volume.
Acted as back up ATM Coordinator to include balancing, servicing, and maintaining ATM cash supply.
Conducted required regulatory training with staff. Oversee and ensure day to day operations of the branch.
Flexible to assist customer service staff when needed.
Worked closely with tellers to ensure policies and procedures are understood and followed.
Associate Teller Manager Resume
Headline : Dependable and detail-oriented teller manager experienced in working in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency as well as achieving branch goals.
Skills : Communication Skills, MS-Office.
Professionally handle teller schedules and client transactions and problems.
Reduced shrinkage though improved teller training.
Improved customer retention through improved staff training.
Motivated staff to increase profitability. Skills Used Leading and managing a team in various performance areas.
Maintained honesty, loyalty, and dependability with the multi-million operation.
Analysis of customer patterns to maintain proper cash on hand.
Ensured accurate branch work before leaving the branch.
Teller Manager Resume
Summary : Tax auditors interpret federal, state, and city tax laws and regulations, and apply them to auditing procedures. They also explain these codes and regulations to taxpayers and clients.
Skills : MS-Office, Data Entry.
Managed, motorized, and motivated the teller staff.
Scheduled the staff as needed for customer assistance and within company standards.
Filed and kept all office records up to date. Passed the branch audit with an outstanding.
Trained new hires for their job with the company.
General office administration including customer service, banking, and self-motivated.
Maintained the branch's central cash vault.
Managed Customer Service Representative Staff. Ensured smooth functioning of the teller line.