Medical Office Administrator Resume Samples

Description :

1. Make an effective strategic plan by analyzing the environment and gaining stakeholder consensus on the organization's direction in order to maximize the organization's success.
2. Maintains the confidentiality of patient, staff and ACP's proprietary and financial information by instituting and monitoring policies to protect the privacy and rights of those entities.
3. Responds to all reports of inappropriate conduct with corrective solutions investigation, discussion, and monitoring.
4. Assists patients, patient's families, referring physicians, and third party carriers to resolve patient-related issues.
5. Oversees ongoing information needs for the organization by querying involved users and evaluating physical information systems resources.
6. Monitors key performance indicators and implements performance improvement initiatives, continuously seek and implement operational improvements.
7. Prepares budgets by anticipating expected revenues and expenses to achieve organizational objectives 
8. Conducts employee performance management by identifying and clarifying core competencies in order to provide direction, 
9. Employs the optimal number of well-matched personnel by developing an effective placement program and workforce plan.

Experience

7-10 Years

Level

Senior

Education

Master

Description :

1. Responsible for the daily overall management and development of ambulatory services of a large multi-specialty practice site.
2. Direct, supervise and coordinate the overall operation of clinical and administrative functions.
3. Implement the development of corporate policies, procedures, programs, protocols, and systems.
4. To provide an efficient and accurate patient encounter that will improve the organization's effectiveness, and the quality of patient care, satisfaction, and outcomes.
5. Management of personnel, direct, supervise and coordinate the overall operation of clinical and administrative functions.
6. Make an effective strategic plan by analyzing the environment and gaining stakeholder consensus on the organization's direction in order to maximize the organization's success. 
7. Conducts employee performance management by identifying and clarifying core competencies in order to provide direction,

Experience

5-7 Years

Level

Junior

Education

Master's

Description :

1. Responsible for overall management and development of ambulatory services.
2. Management of personnel, direct, supervise and coordinate the overall operation of clinical and administrative functions.
3. Formulate and execute the effective strategic plan by analyzing the environment and gaining stakeholder consensus on the organization's direction.
4. Oversees clinical and business staff in the development of policies, procedures, programs, protocols, and systems to provide efficient and accurate patient experience.
5. Monitor key performance indicators and implement performance improvement initiatives, continuously seeking operational improvements.
6. Maintain Table of Organization and attainment of Press Ganey Patient Satisfaction Scores.
7. Budget preparation; anticipate revenue and expenses to achieve organization objectives.
8. Conduct employee performance management by identifying and clarifying core competencies in order to provide direction, 
9. To Enhance workforce capabilities, and identify training needs, complete performance evaluations.

Experience

7-10 Years

Level

Management

Education

B.S

Description :

1. Contacted medical facilities and individuals to schedule patients for appointments.
2. Computed and processed billing statements to patients and recorded transactions for Medicaid and Medicare insurance.
3. Contacted discharged patients, and physicians to maintain registry with follow-up information, and additional education.
4. Reviewed records for completeness and to abstract and code data, using standard classification systems, and to identify and compile patient data.
5. Directed and coordinated activities of initial medical testing for patients and recorded results for further medical review.
6. Developed and maintained computerized records management system to store electronic billing including credentialing for major optical insurances.
7. Recognized for creating a results-oriented environment and consistently exceeded goals and service performance metrics
8.  Providing outstanding customer service ensuring positive feedback.

Experience

7-10 Years

Level

Senior

Education

Masters

Description :

1. Plan, administer, and control budgets for contracts, equipment and supplies, develop and implement office policies and procedures.
2. Classify, record, and summarize numerical and financial data to compile and keep financial records, monthly bank reconciliations using Quicken accounting software.
3. Ensure that physician credentialing, medical license and DEA certifications are up-to-date.
4. Perform general office duties such as filing, answering telephones, order medical supplies, and generate inventory records and handling routine correspondence.
5. Responsible for all money flowing in and out of the practice - make bank deposits and pay medical office bills.
6. Provide supervision and training to a team of five support staff and prepare and process payroll information.
7. Review patient medical records for completeness, accuracy, and compliance with medical regulations.

Experience

10+ Years

Level

Consultant

Education

Diploma

Description :

1. To ensure requirements are met for all Insurance Provider Incentive Reimbursement Programs.
2. Including the monitoring of Insurance Provider monthly stat sheets to facilitate the scheduling of necessary services to achieve incentives.
3. Office representative in meetings with Insurance Providers for policy updates, and responsible for the communication of information to physicians and staff.
4. Referral coordinator, transfer appropriate and accurate clinical information to an insurance company.
5. Check eligibility and verify benefits for all patents, make sure that all reports and results are accounted for physician view.
6. Obtain and maintain accurate patient, billing and insurance information, verification and pre-authorization in patient files and in the billing system.
7. Responsible for all money flowing in and out of the practice - make bank deposits and pay medical office bills.

Experience

10+ Years

Level

Management

Education

B.S

Description :

1. Obtain and maintain accurate patient, billing and insurance information, verification and pre-authorization in patient files and in the billing system.
2. Follow up on all open accounts in a timely manner to ensure that accurate chronological financial records are maintained on each patient.
3. Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities.
4. Provide counseling to patients advising them of their financial responsibility and obtaining credit agreements for outstanding balances.
5. Apply all cash and adjustments to the computer billing system and make bank deposits in a timely manner.
6. Maintain accurate and complete patient files, ensuring that they are in compliance with Hanger's Compliance Policies.
7. Ensure the privacy and security of protected health information per HIPAA requirements.

Experience

5-7 Years

Level

Executive

Education

B.A

Description :

1. Assisted in designing, implementing and maintaining a variety of systems and guidelines to ensure and monitor compliance to all practice regulations.
2. Recommended staffing needs, ensuring patients' needs are met on an ongoing basis.
3. Maintained a highly productive, efficient, and quality-driven environment at all times, with a focus on client care.
4. Provided administrative oversight for all medical office operations including building/grounds maintenance.
5. Direct, supervise and coordinate the overall operation of clinical and administrative functions.
6. Register all patients per registration protocols and collect all documentation.
7. Provide counseling to patients advising them of their financial responsibility and obtaining credit agreements for outstanding balances.

Experience

2-5 Years

Level

Executive

Education

M.S

Description :

1. Register all patients per registration protocols and collect all documentation.
2. Generate route slips for each patient, and assure that all services provided have been checked out properly.
3. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
4. Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
5. Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
6. Follow up on all claims from billing through final resolution.and Review and prepare claims for manual and/or electronic billing submission.
7. Ensured execution of regional and primary care strategic plan for optimal member care and team working conditions.

Experience

5-7 Years

Level

Junior

Education

B.S

Description :

1. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
2. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
3. Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays.
4. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
5. Ensures availability of treatment information by filing and retrieving patient records.
6. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
7. Established and maintains scheduling protocols and matrix of physician availability.

Experience

0-2 Years

Level

Fresher

Education

Diploma

Description :

1. Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
2. Precisely completed appropriate claims paperwork, documentation and system entry.
3. Correctly coded and billed medical claims for various hospital and nursing facilities.
4. Assisted in the maintenance of medical charts and/or electronic medical record.
5. Adeptly managed a multi-line phone system and pleasantly greeted all patients.
6. Provided thorough supervision for day-to-day operations of the facility in accordance with set policies and guidelines.
7. Carefully selected, developed and retained qualified staff, and trained new staff members.

Experience

2-5 Years

Level

Executive

Education

B.A