Network Operations Technician Resume
Objective : To establish a long-term career in a company where I may utilize my Network Operations Technician professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Superb analytical and problem-solving skills.
Description :
- Prepared and gave a better understanding of the various techniques and knowledge used in information systems technology.
- Possess advanced knowledge in core technologies such as systems integration, web systems, network architecture, database design.
- Monitoring troubleshooting Diamond Craft Dsalm, Acoma, BPX, Management Router connections, and DS3 backhauls.
- Monitoring Card configuration of MCP connectivity related issues Network Operations Technician Nextel Communications.
- Monitoring and troubleshooting Nortel, DMS100, Alcatel, Lucent 5 ESS switches, IDEN, and microwave technologies.
- Working with multiple Telecommunications companiesVendors to isolate and resolve national network connectivity issues.
- Providing technical support for installationmaintenance technicians.
Experience
2-5 Years
Level
Executive
Education
Vocational
Network Operations Technician Resume
Summary : To acquire an Information Technology position where in-depth knowledge of computer networking along with excellent people skills will bring the company.
Skills : C++, C, Python, SQL, Customer Service.
Description :
- Managed the operations, maintenance, and security of a 12 million dollar network infrastructure, supporting 3,500 classified and unclassified users.
- Directed the timely resolution of hardware and software issues affecting the DoD's global information grid.
- Supervised one civilian and six military personnel administering database operations, such as managing network directory services.
- Maintained base server farm, providing core network services.
- Assured information protection operations of specialized unclassified and classified network operating systems.
- Performed systems resource management of user accounts, system-wide backups, and recovery, domain.
- Managed implementation of Air Force Network and Operations Security Center/Network Security Division security fixes.
Experience
7-10 Years
Level
Management
Education
Associate
Network Operations Technician I Resume
Objective : Over 5 years of troubleshooting experience including Cisco Routers, Catalyst Switches, and Firewalls. Experience with Microsoft, VPNs, system/network design, installation, support, disaster recovery.
Skills : MS Office, Mainframe, Mainframe.
Description :
- Meet and maintain a dialog with support teams and vendors to support data center operations and projects.
- Monitor servers, network, and applications utilizing standard tools including Microsoft System Center Service Manager.
- Ensure monitoring of batch scheduling and backup jobs and perform initial troubleshooting and escalation as documented upon failure.
- Provide support including on-site troubleshooting and escalation of operational issues including network, hardware, and software.
- Coordination of bridge calls, communication to engage resources and vendors to resolve issues.
- Provide support coordination, escalation and troubleshooting assistance for data center infrastructure including Networking.
- Troubleshooting hardware and serving as an on-site resource for data center Participate in resolution.
Experience
2-5 Years
Level
Junior
Education
Technology
Jr. Network Operations Technician Resume
Objective : Worked as a Laptop/Desktop break-fix tech and a Network Operations tech. With a hybrid role of using Windows Server 2008 Active Directory and Microsoft Exchange.
Skills : Microsoft Office, Editing, Broadcast Production.
Description :
- Monitoring, maintenance, diagnostics and repair of AccuWeather internal computer equipment in the computer room.
- Coordinating all modifications and additions to AccuWeather's computer products and applications with Developers.
- Implementing new technologies and roll-out new products and systems in coordination with other Technical Support staff.
- Performing trend analysis on monitoring alarms, incident reports and service tickets, to resolve identified issues.
- Maintaining computer room installation and configuration standards and coordinates retroactive implementations.
- Providing technical guidance on operational issues affecting AccuWeather's key production areas.
- Performing scheduled computer room activities including regular equipment checks, testing exercise, maintenance of computer equipment and repairs on equipment.
Experience
2-5 Years
Level
Junior
Education
MS
Network Operations Technician III Resume
Summary : Prior to my last position as a contractor, the majority of my career organized network implementations on both AT&T's internal private network and on several hundred other major businesses.
Skills : Project Management, Network Administration, Technical Support.
Description :
- Participate in managing SLA's for cell sites for a large project initiative with an accelerated schedule.
- Exhibit leadership, interpersonal communication skills by utilizing excellent communication to keep external partner companies.
- A critical component in the success of surpassing the goal set to coordinate and turn-up sites for customers.
- Work independently and interdependently with others both internal to the team and externally.
- Coordinate team meetings, document procedures and actions to take involving customer turn-up obstacles to prevent delays.
- Establish, configure, and activate Metro Ethernet services for wholesale and retail customers.
- Identify and communicate problems and opportunities for improvement in infrastructure and technology at all times.
Experience
10+ Years
Level
Senior
Education
AS
Network Operations Technician II Resume
Headline : Looking for a position as a NOC Technician where can put to use diversified skills and hardworking abilities to benefit the employer and contribute to the growth of the company.
Skills : Microsoft Office, Cisco, Network Administration.
Description :
- Monitor and diagnose issues within the Cricket network, often monitoring more than a thousand T1's.
- Monitored and reported on alarms that came into Lucent 5E switch and Nortel MTX's.
- Executed performance statistics reports within Netanalyst, Contest, and Lucent testing applications.
- Analyze and resolve problems related to BTS's via the command line interface Tier II Technical Escalations.
- Work with NOC managers in regards to troubleshooting the EV-DO network.
- Create reports in MS Excel for management regarding issues with tickets Work with current NOC techs to resolve and isolate network issues.
- Configuring and troubleshooting a number of network computers including mobile computers.
- Working with various operating systems including Windows XP and Mac OS X.
Experience
5-7 Years
Level
Executive
Education
BS
Jr. Network Operations Technician Resume
Objective : To work at a firm where will use the skills acquired at school and through past companies and where will develop new skills.
Skills : Resolved Telecommunications technical problems in SIP.
Description :
- Coordinated the implementation, optimization, and operation of network systems, including procurement, installation, configuration, and management.
- Conducted routine network operations activities, including translations and other duties related to pre-installation or the tracking and analysis of network elements.
- Troubleshot highly complex network problems like CDMA, IDEN, MPLS, PIP, X.25, and Frame Relay.
- Configured and troubleshot Cisco Routers, Switches, and other types of equipment Installed and maintained switch, cell, network.
- Understanding of customer devices such as required. CPE configuration, gateways/routers, and VOIP.
- Led numerous projects for the management and control of inventory across multiple cable partners with direct responsibility.
- Accountable for accurate and efficient inventory control across rate centers, maintaining integrity.
Experience
2-5 Years
Level
Junior
Education
Information
Network Operations Technician/Analyst Resume
Headline : Looking to obtain a position with a well-established organization, focused on utilizing past experiences and strengthening experience in the Information Technology field.
Skills : CCNET, ITIL - Foundation, Comp TIA Security.
Description :
- Provide Tier I&II technical assistance, support and incident resolution to customers with issues related to hardware and software.
- Provide desk-side technical assistance to users for both hardware and software issues by troubleshooting, diagnosing faults.
- Liaise between customers and higher tier support personnel in order to facilitate incident resolution.
- Able to research hardware and software issues in a timely manner, in an effort to mitigate system the downtime on system outages.
- Provide information to help facilitate the organization's change management process.
- Perform system deployment for both hardware and software solutions, followed by properly configuring the operating system.
- Troubleshoot and monitor various servers, placing an emphasis on finding reoccurring issues through trend analysis.
- Prioritize work in an organized fashion, with little to no supervision, while properly documenting incident statuses in order to enhance workflow.
Experience
5-7 Years
Level
Executive
Education
Technology
Network Operations Technician/Co-ordinator Resume
Headline : Over 25 years of relevant IT experience with major telecommunications providers. Extensive professional development and certifications. A career built in wide-ranging facets of Systems Management.
Skills : Accomplished NOC, Data Center And Incident Management.
Description :
- Monitor Service Manager Queue for internal trouble issues and diagnose and resolve any network problems.
- Spearhead Tech Bridges and Problem Management Calls when the engagement of multiple support teams and vendors.
- Configure, Upgrade or coordinate any repairs to any and all Cisco Network Equipment that require repair and or maintenance.
- Provide 2nd Level Support to Front-Line NOC Support Team as needed.
- Contribute to group documentation on processes and procedures for Problem Management Team.
- Transferred into Switch Operations, due to network design position consolidation at corporate headquarters.
- Provides support in a days/year role that monitors tower lighting and security issues to ensure compliance with FAA/FCC.
Experience
5-7 Years
Level
Executive
Education
Diploma
Network Operations Technician/Director Resume
Objective : An analytical and meticulous technician with comprehensive technical expertise in troubleshooting, electronic equipment repairs, test equipment, failure analysis, and electronic schematics.
Skills : Ms-office, Multitaking.
Description :
- Coordinated and verified circuit integration with transport and technical support teams.
- Business Service Group Developed wiring plans for business installations, terminating jacks, and cable testing.
- Handled CPEs, such as communication channel banks. Resolved trouble tickets at customer sites.
- Programmed and installed voice over IP equipment, channel banks, and telephone key systems.
- Residential Department Performed installation and repairs for residential customers, including basic telephone service and high-speed data circuits.
- Responsible for keeping devices such as registers and wireless modems online by remotely configuring switches.
- Collaborate with fellow team members to work towards quick and efficient solutions to various network issues.
Experience
2-5 Years
Level
Junior
Education
BS
Asst. Network Operations Technician Resume
Summary : Highly accomplished Network Operations Technician with diversified experience and demonstrated expertise maintaining operating networks, managing IT operations, providing technical support.
Skills : CCNA Certification, Routing And Switching, TCP/IP.
Description :
- Troubleshot any customer network issues, documented the troubleshooting procedures and prepared the reports for network performance metrics.
- Updated basic configurations in the cisco routers and switches for example: changing and confirming the interfaces had the correct IP address.
- Responsible for vendor contact, order provisioning, and trouble ticket escalating.
- Responsible for monitoring and troubleshooting a wide range of managed telephony, hosted application, managed network.
- Performed changes, and deletions of, voicemail and email accounts, VoIP phone configurations, call centers.
- Managed and resolved all customer satisfaction issues which were escalated directly from the sales, engineering, and NOC staff.
- Saved Norvergence 60 hours a month of operations by paying close attention to detail while monitoring the operability of their data Network.
Experience
7-10 Years
Level
Management
Education
Technology
Network Operations Technician Resume
Objective : Provided support for internal and external clients in a 24 X 7 NOC for Carrier Services Domestic and International Voice, Originating Local Access, VOIP terminations, SIP trunking, Wholesale CLEC, and National Directory.
Skills : Resolved Telecommunications,Technical Problems In SIP.
Description :
- Manage network trouble conditions in a team environment, validate and classify impact, perform troubleshooting.
- Operated within established SLA guidelines. Updated process documents and internal knowledge base.
- Entered new trouble ticket(s), assigned existing tickets and keep users informed of status.
- Performed proactive health checks as part of normal surveillance.
- Execute repair of SIP and VoIP products remotely and dispatch support if unable to resolve.
- Managed delivery of Video On Demand satellite transmissions Tracked multi-platform media workflow with multi-layered.
- Ensured all media and art assets were accurately processed and delivered on time Facilitated the creation and transfer of HD video files.
- Monitored nationwide telephone network and associated systems.
Experience
2-5 Years
Level
Junior
Education
Associate
