Organizational Change Management Consultant Resume Samples

Description :

1. Provided change management methodologies, communication planning, organizational readiness assessments, and stakeholder analyses to operations teams implementing change scaled to the scope and impact of the change.
2. Collaborated with internal teams to understand business requirements and design and implement change management policies and plans that maximize associate adoption and minimize resistance.
3. Collaborated with interdepartmental teams to ensure the departmental strategy aligned with the broader vision, providing context for stakeholders on how they impact the Company's overall success.
4. Continually assessed the impact of change throughout the organization and prepared change management strategies tailored to the stakeholders’ needs.
5. Created benchmarks to measure the success of change management practices.
6. Created organizational change management deliverables, such as communications, FAQs, and training as needed.
7. Ensured change management activities were aligned with the project timeline, if applicable.

Experience

7-10 Years

Level

Consultant

Education

BBA

Description :

1. Analyzed organization projects to identify challenges and develop mitigation strategies.
2. Developed standard communication and training strategies to ensure smooth adoption, including appropriate mechanisms for measuring effectiveness.
3. Advised project teams to ensure change management activities are integrated into their plans.
4. Identified and implemented proactive strategies to effectively navigate anticipated resistance to change activity.
5. Participated and engaged in internal forums to establish and modify Jackson standards and best practices.
6. Sustained a two-way dialogue to incorporate feedback into the Program.
7. Measured the effectiveness of communications and continuously improved.

Experience

0-2 Years

Level

Entry Level

Education

BMgt

Description :

1. Established appropriate recognition for consulting within projects and negotiated applicable consultant rates in project sizing that correspond to the value consultants contribute to engagements.
2. Exercised leadership in the development of consulting service offerings.
3. Supported and contributed to the establishment of thought leadership in the industry, to promote Cognizant’s brand and to drive additional opportunities.
4. Consulted directly with our clients and provide advisory services designed to help them solve their most complex business and technology challenges.
5. Managed and directed a small-to-medium team of Consultants through client engagement, analysis, business case development, and the development of focused and contextual solutions.
6. Led communications with project stakeholders, including status reporting, priority setting, and timely issue resolution.
7. Worked with a client to achieve business goals, driving contributions to offerings and innovations, and serving as a people leader, guiding multiple teams as they work to transform a client and the world.

Experience

0-2 Years

Level

Fresher

Education

BHRM

Description :

1. Applied OCM experience applying change enablement techniques and methods around leadership and change vision and metrics, communications and engagement execution, change impact analysis, change readiness, cultural understanding, sustainability plans, and learning.
2. Collaborated and worked with diverse centric and client teams to achieve project and change adoption goals
3. Managed the people, process, and technology changes occurring within the client while achieving a project's desired outcomes.
4. Provided strategic solutions to clients in multiple environments and disciplines.
5. Built awareness and enthusiasm for the program among legacy system owners
6. Equipped the system owner and/or leaders, managers, and supervisors to communicate key messages
7. Developed and targeted messaging to resonate with each stakeholder group.

Experience

2-5 Years

Level

Junior

Education

BMgt

Description :

1. Ensured effective implementation of OCM/BT activities, and supported ongoing improvement efforts and implementation disciplines.
2. Developed, prepared, and executed communication plans (including presentations and ad hoc communication material) through the OCM/BT lifecycle.
3. Developed and implemented strategies for mentoring, motivating, and coaching affected resources throughout the change lifecycle.
4. Conducted organizational assessments and diagnostics, and leveraged change impact assessments and stakeholder analysis to develop training curriculums of the new policies, technologies, and other shifting features.
5. Developed, executed, and delivered workshops and training materials associated with comprehensive training approaches to train and communicate these change activities to/for the above-referenced audiences/groups.
6. Applied excellent analytical, problem-solving, and critical thinking skills to solve highly complex issues with a very broad scope.
7. Owned the SharePoint or content management site for the OCM/BT initiative.

Experience

5-7 Years

Level

Executive

Education

BMktg

Description :

1. Involved in mentoring consultants, contributing to thought leadership, and advancing innovative approaches to change management.
2. Led the design, development, and implementation of comprehensive change management strategies that align with clients' business objectives.
3. Provided strategic guidance to clients and project teams on navigating complex organizational transformations and managing stakeholder expectations.
4. Served as the single point of contact for IT/Data leadership, workstream leads, and project team members.
5. Led development and maintenance of stakeholder engagement and management activities, including introducing frameworks to key leaders and executing engagement plans through each project phase.
6. Led and managed project teams, overseeing the execution of change initiatives, timelines, and deliverables.
7. Mentored and coached junior consultants, fostering their professional growth and development in change management.

Experience

7-10 Years

Level

Senior

Education

BMgt

Description :

1. Created and delivered strategies and plans to help employees maximize the adoption of new technology service delivery framework and EHR.
2. Oversaw the planning and execution of communication channels setup.
3. Managed and supervised the local communication networks and associated tools.
4. Developed both short and long-term strategies to align communication systems with organizational needs.
5. Designed and integrated communication networks, ensuring seamless connectivity through various technologies.
6. Analyzed hardware and software solutions to evaluate their compatibility and performance within the current organizational framework.
7. Prepared comprehensive assessments and vendor equipment evaluations.

Experience

10+ Years

Level

Management

Education

BMgt

Description :

1. Worked with OCM team and Product teams to create templates to be used for OCM deliverables.
2. Worked with Stakeholders to maintain the business capability models and ensure the models were up-to-date.
3. Ensured DODD maintained a support knowledge base for DODD ITS applications.
4. Worked with Product teams and OCM team to ensure proper messaging and communication planning.
5. Worked with the Operations and Development team to establish and report on application performance metrics.
6. Worked with Product teams and Management to analyze established metrics using dashboards.
7. Gathered feedback from product user groups by creating feedback mechanisms and performing SWOT (strengths, weaknesses, opportunities, and threats) analysis.

Experience

5-7 Years

Level

Executive

Education

BMgt

Description :

1. Led and implemented change management initiatives of large-scale organizational or technology transformations, creating client deliverables and executing OCM plans.
2. Expert in integrating programs, and developing, and managing overarching project plans.
3. Worked effectively within an OCM team, supporting the efforts of the organization, leveraging matrixed teams, and building coalitions to realize shared objectives.
4. Facilitated focus groups to discuss bottlenecks hindering infrastructure and or information technology service delivery process improvements and establish a mitigation plan.
5. Analyzed client LANs/WANs, isolated the source of problems, and recommended reconfiguration and implementation of new network hardware to increase performance.
6. Provided transitional support by focusing on change stabilization and optimizing results to ensure long-term success.
7. Utilized interactive dashboards and reports to visualize and trend technology metrics.

Experience

7-10 Years

Level

Consultant

Education

BMktg

Description :

1. Designed and implemented structured change management strategies for large-scale global sourcing, and managed service initiatives.
2. Collaborated with clients to establish the framework and makeup of their retained organization and innovative operating models.
3. Performed thorough assessments to gauge the readiness of client organizations to launch their sourcing programs.
4. Identified key personnel and organizational challenges, including potential resistance points.
5. Created and implemented action plans to address and mitigate risks associated with sourcing programs.
6. Built industry-leading change management solutions designed for both digital and traditional delivery platforms.
7. Identified potential personnel risks and anticipated points of resistance and developed specific plans to mitigate or address the concerns.

Experience

2-5 Years

Level

Junior

Education

BMktg