A Passport Support Associate is hired to render support to the special issuance Passport Agencies. While the duties may vary based on the workplace, the following are certain core duties listed on the Passport Support Associate Resume – operating various equipment for high-speed scanning, mail out and metering mail; generating mailing labels, ensuring that mail labels match the applicant identification, receiving and assembling third-party mail, following a pre-set pattern for document sequencing, performing searching and filling functions, operating scanning equipment, and reviewing passport product against data systems, and ensuring completeness and accuracy of passports.
To perform such tasks, possessing the following skills are crucial – the ability to remain flexible, the ability to multi-task, basic customer service skills, good data entry skills, good filing, and file retrieval skills, and the ability to adhere to strict work ethics and standards of conduct. A degree will be useful, though not mandatory.
Objective : Dedicated Passport Support Associate professional with experience in a variety of administrative positions. Able to adapt and overcome time, budget, and personnel constraints by using proven tactics such as team building, training, and Human Resource skills to get goals accomplished.
Skills : Office Management, Report And Document Preparation,.
Description :
Reviewed, analyzed, and verified passport applications.
Validated passport photos, and scanned photos utilizing an Image Trac Scanner.
Validated images acceptable for printing.
Responsible for control and accountability of all passport books/cards.
Reviewed new passport applications for errors, and printing of passport books and cards.
Removed or rejected passport applications.
Verified book/card usage report.
Experience
2-5 Years
Level
Executive
Education
Diploma
Passport Support Associate Resume
Headline : Seeking a challenging and rewarding Passport Support Associate position in a company that will utilize my education, training and experience, as well as have room for career advancement.
Skills : Microsoft Outlook, Planning Skills.
Description :
Entered information from application into data field Image Review: Review Photo images for correct alignment.
Reviewed photo image quality for passport acceptability.
Imaged Capture Scanning: Operate computer equipment including ImageTrac Scanner.
Electronically imaged capture scan and organized applications.
Electronically rescanned questionable photos for passport acceptability.
Verified that all applications are included and fees are correct Prioritize applications by creating appropriate batches for routine and expedited applications.
Effectively used a laptop computer to cross reference various spreadsheets to check-in members on-site at our activations.
Experience
5-7 Years
Level
Executive
Education
MS
Passport Support Associate Resume
Summary : Eight years of experience administratively supporting law enforcement and government agencies (Citizenship and Immigration Services, Department of State, Transportation Security Administration). Successfully & simultaneously support TSA and DOS during backlog; because of more stringent maritime laws and passport requirements.
Typed and processed routine correspondence such as responses, reports, summaries and other documents as needed.
Ensured that documents were emailed to appropriate office.
Collected, sorted and inventory client's confidential records such as (Birth certificates, SS cards, blank passport books, etc.).
Ensured confidential records were scanned into the State database and assigned a tracking number to complete process.
Provided Liaison services between State department government adjudicators and contract employees to ensure services were properly coordinated between all parties.
Assigned as the Team Leader and was acting Supervisor for the Task Force Center.
Supervised 2 staff employees.
Experience
7-10 Years
Level
Management
Education
AA In Business Administration
Passport Support Associate Resume
Headline : To establish a long-term career in a company where I may utilize my Passport Support Associate professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Microsoft Word, And Excel Self-motivated And Natural Leader Strong Written And Oral Communication Strong Presentation Demonstrates Time Management And Organization .
Description :
Performed various clerical and repetitive manual functions.
Verified that all applications are included and that the fees are correct.
Prioritized applications by creating appropriate batches for routine and expedited applications.
Pulled and prepared applications for scanning and processing.
Verified batch count and reviewed passport applications, monies, checks, early departures, and postage.
Packed quality checked applications for shipment to permanent file.
Generated informational response letters to request additional information/documentation for adjudicated passport applications.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Passport Support Associate Resume
Objective : Highly motivated, dependable with proven ability to follow instructions and carry out tasks in an efficient manner; Team Worker with successful interpersonal communication skills and a positive can-do attitude. Demonstrates strong abilities in Customer Support and Data Entry. Goal: Seeking entry-level position where my skills in Customer Service, Customer Support, Data Entry, Quality and Production can be an asset to the Company.
Skills : Customer Service, Customer Support, Data Entry, Production, Microsoft Office Suite, Multi-Tasking, Teamwork.
Description :
Required security clearance to work in a highly secured, confidential, production based Office setting.
Performed multiple roles in various departments to assist with processing U.S.
Sorted clients applications for U.S.
Documented review, data entry mailing addresses, quality checks, inserted Visa pages, mailed passports and passport related documents, affixed mailing labels and correct postage according to U.S.
Excelled in quantity while ensuring quality; Ethics Training; Maintained Government standard Internal Controls.
Complied with all Department of State (DOS) regulations regarding the use of DOS computer systems.
Utilized appropriate safeguards to ensure security and privacy of all applicants, Personally Identifiable Information (PII).
Experience
2-5 Years
Level
Junior
Education
Certificate In Medical Transcriptionist
Passport Support Associate Resume
Headline : Passport Support Associate professional with over ten years experience within cross-functional positions emphasizing office administration, customer relations, and retail sales. Strengths include excellent verbal and written communication skills; the ability to work independently and as a member of an integrated team; highly analytical with strong problem-solving and decision-making skills; and strong work ethics complemented by a high degree of integrity.
Skills : Customer Service, Computer Skills, Communication, Data Entry, Employee Relations, Email, Filing, Fax, Fast Learner, General Office, Honest, Internet, Interpersonal Skills, Internet Research, Microsoft Office, Microsoft Word, Outlook, Receptionist, Retail, Typing.
Description :
Worked for Altron, Inc. and assigned to the Charleston Passport Center.
Assembled DS-11, DS-82 and DS-19 passport issuance forms; scanned forms into the computer system; evaluated and trimmed document photographs; printed passport books.
Applied a variety of Passport laws, rules and procedures to sort various types of passport applications for processing; participated in cross-training of document review.
Documented DS-19s in Mail Open section.
Utilized strong interpersonal and communication skills to interact harmoniously with supervisors, team leaders and co-workers.
Adapted readily to changing work priorities and demonstrated flexibility in fast-paced, stressful situations.
Monitored all aspects of internal security including adherence to the restricted area policies, logging off computer terminals when not in use, and securing work at the end of the day.
Experience
5-7 Years
Level
Executive
Education
BS In Psychology
Passport Support Associate Resume
Objective : Dedicated Veteran; with DOD active background clearance, detail-oriented, and consistently makes an efficient and productive work environment. Able to incorporate multiple productive employment experiences; along with numerous years of customer service, which include working secured government contracts and quota-driven assignments.
Operated various office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents.
Utilized the current TDIS-PD and PRISM computer operating systems to include document preparation, creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes.
Able to perform quality checks for standard fee information on individual applications.
Able to follow pre-set pattern for document sequencing.
Inserted and retrieved application packages from file cabinets.
May involved performing cashiering duties on occasion.
Operated various office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents.
Experience
2-5 Years
Level
Executive
Education
GED
Passport Support Associate Resume
Objective : Seeking a Passport Support Associate position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Microsoft Office, Team Building, Detail Oriented, Detail Oriented, Data Entry.
Description :
Verified that all applications are included and fees are correct.
Prioritized applications by creating appropriate batches for routing and expedited applications.
Pulled and prepared applications for scanning and processing through TDIS-PD.
Verified batch count and reviewed passport applications, monies, checks, early departures, and postage.
Received, sorted, delivered, processed, and logged regular and expedited postal mail.
Performed quality control to ensure the timeliness and accuracy of all outgoing passports.
Evaluated, monitored and organized documents for scanning.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Passport Support Associate Resume
Objective : Responsible for Maintaining weekly office hours, Maintaining student grading/assessment using the companys online Learning Management System, and also Attending office meetings or professional development held during office hours (if/when needed).
Skills : Customer Relations, Administration Skills, Event Planning, Business Development, Strategic Planning, And Success Tracking.
Description :
Performed various processing functions utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents.
Utilized the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, books printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes.
Used troubleshooting skills in connection with information from the TDIS-PD inquiry screens.
Performed quality checks for standard fee information on individual applications.
Documented Processing/Information Associate Image Capture (Trac Scanner) - operate TDIS-PD System to capture the photo for passport acceptability Image Review TDIS photo image quality for correct alignment, or rescan questionable photo image Data Entry - enter applicant's information from application.
Performed data entry function and verified correctness of data.
Printed passport endorsements and amendments as appropriate; generate address labels, attach to mailing envelopes, and place sealed envelopes into postal trays for mailing Courier Services - prep and verify applicant's application and form of payment for approximately 20 courier companies for processing same day and next day service.
Experience
2-5 Years
Level
Junior
Education
AA In Communications
Passport Support Associate Resume
Objective : To obtain a position that will enable me to analyze information, utilize customer service skills, and use data entry to resolve discrepancies. Also adding to procedures, policies, and laws that I have previously learned within the federal government.
Skills : Supervisory, Quality Control, Computer.
Description :
Received, sorted, delivered, processed and logged regular and expedited postal mail.
Utilized the current TDIS-PD and PRISM computer operating systems to include document preparation, creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, quality control, generation of mailing labels, and sorting and affixing postage to sealed envelopes.
Followed a pre-set pattern for document sequencing.
Passed annual Certifications for Cyber Security Awareness.
Utilized the current TDIS-PD computer operating system.
Maintained and consistently sought and identified methods to exceed quality and production levels at a fully sucessful level.
Knowledged of general festival information (i.e. hours of the show, stage names, major performing artists, location of the nearest medic tent, ATM, water station, etc.).
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