Patient Services Assistant Resume
Headline : An interesting position with a growing company where background, experience and training will be of mutual value.
Skills : Ms- Word, Excel, Customer Service, Typing.
Description :
- Register patients, enter patient demographics and insurance information. Carry out insurance verification and authorization.
- Collect office co-pays and outstanding balances. Balance and perform end of day closing of payments.
- Handle inbound calls, relay messages and direct callers to the appropriate areas.
- Worked closely with clinical staff & physicians in the coordination of patient care; Assisted supervisor in the analysis of clinical operations.
- Monitored and tracked encounter form data entries, validate the information and ensure encounters are complete for appropriate capture of workload.
- Provided assistance to elderly residents during meal times according to their specific dietary needs and preferences.
- Provides general clerical support in a patient care environment -Collect co-pays, balances and office visit charges from patients.
Experience
5-7 Years
Level
Executive
Education
Diploma
Patient Services Assistant III Resume
Summary : To secure a position in an organization that offers a challenge, opportunity for development at the same time to serve the organization with knowledge, skills and abilities.
Skills : Computer skills, Customer Service.
Description :
- Perform venipuncture as required. Coordinate patient care information with other health care providers.
- Clean, sterilize and maintain instruments, equipment, and supplies. Maintain clinical supply inventory as directed.
- Maintain cleanliness in work areas as required. Instruct patients about medication.
- Collect and prepare laboratory specimens Dispose of contaminated supplies and sterilize medical instruments.
- Prepare and administer medications as directed by a physician Authorize drug refills as directed and telephone prescriptions.
- Arrange examining room instruments and equipment Purchase and maintain supplies and equipment.
- Works with other staff members to provide coordinated services with an emphasis on excellent customer service.
Experience
10+ Years
Level
Senior
Education
Associate
Patient Services Assistant I Resume
Objective : Patient Services Assistant with experience and exceptional people skills. Loves working with the public and the challenge of a busy setting and environment.
Skills : Microsoft Office, MiChart.
Description :
- Verified insurance coverage and other related data with third party carriers Completed processed & reconciled insurance claim forms and payments.
- Provided customer service and resolved collection issues with patients for unpaid accounts and method of payments.
- Set-up financial agreements with patients. Handled and posted all cash, checks and direct deposits.
- Performed follow-up researches for remittances of allowances or rejections.
- Updated accounts receivable data system to reflect payments posted, corrections or pertinent information.
- Assist patients/visitors with comfort measures, phone calls, and information requests, to ensure the best possible patient experience.
- Processed all appointment center calls in accordance with Call Center standards Light typing Generated and created reports.
Experience
2-5 Years
Level
Junior
Education
Certified
Patient Services Assistant/Representative Resume
Summary : To obtain a position where able to utilize education and experience, develop new skills, and pursue rewarding assignments.
Skills : Medical Terminology, Customer Service.
Description :
- Determining the nature of calls received, accepting telephone calls daily regarding clinical conditions, medical terms.
- Resolved veteran needs for appointments which included reminding veterans of their appointment date.
- Printed and mailed out appointment letters, tracked medications, processed medication refills and submitted requests.
- Submitted requests for referrals to specialty clinics, requests for fee basis authorizations, answered questions regarding medical consults.
- Updated veteran demographics daily, submitted messages to appropriate administrative and clinical personnel in Tele Record Manager notes.
- Communicating effectively to appropriate administrative personnel, clinical staff, and visitors to make sure veteran needs.
- Practiced independent decision-making skills; organized veteran care needs, and direct problem resolutions.
Experience
7-10 Years
Level
Management
Education
MBA
Sr. Patient Services Assistant Resume
Summary : Seeking a position that will take advantage of social service skills, managerial and clerical abilities in organizing and verifying information, proficient record keeping and communication skills.
Skills : EHR-Cerner, CPR/BLS, National Certified Medical Assistant.
Description :
- Work with the other members of the healthcare team makes sure outpatients are afforded all services needed in a timely manner.
- Gathering insurance information, answering phones, scheduling future appointments and admitting patients into the clinic.
- Assisted the RN and provider with the preparation and implementation of special procedures and monitoring of the patient.
- Recognized and provided maximal physical, safety, and emotional security for the patient by taking appropriate action.
- Anticipated and recognized the patient's psychological response to illness from onset to recovery, or death, and uses appropriate opportunities.
- Assist the RN to plan for continuing nursing care and follow up after ED hospitalization.
- Maintained a positive person-to-person relationship designed to motivate the patient to accept appropriate medical care.
Experience
10+ Years
Level
Senior
Education
Nursing
Patient Services Assistant/Executive Resume
Objective : Professional growth utilizing business to business sales, management, and instructional training experience to achieve the core values of a company.
Skills : Legal Research, Inventory Management.
Description :
- Direct the operation of the domiciliary living units by providing direct patient care and administrative support to the MH-RRTP Programs.
- Ensures patient compliance with health, safety, and sanitation directives as they pertain to living quarters, treatment areas.
- Modifies and directs the patient's behavior and assists in therapeutic rehabilitation programs as a member of a treatment team.
- Prepares forms for patient activities such as referrals, consultation clearances, and discharges appointments.
- Monitors patients' progress toward the objectives of the treatment plan that requires knowledge of the patient's needs.
- Reviews admission screening information on new admission and becomes familiar with patient history, diagnoses.
- Provides assistance in the management of and crisis and/or with unruly or severely disturbed patients.
Experience
2-5 Years
Level
Junior
Education
Criminal Justice
Lead Patient Services Assistant Resume
Headline : Excellent verbal and written communication skills. As a Patient Support Assistant, Sallie Mae Call Center Supervisor, and a Burger King Manager, it was imperative that be able to work in a high pace environment.
Skills : Microsoft Front Page, Microsoft Word, Microsoft Excel.
Description :
- Performs patient scheduling for Emergency Room and Emergency Mental Health Annex.
- Computerized Patient Records System (CPRS), Veteran Health Information System and Technical Architecture.
- Performs medical administration work in support of the care and treatment of Veterans to include initiation of contact with Physicians.
- Trained to perform backup timekeeping responsibilities.
- Initiate and review orders for any auxiliary testing as ordered according to established protocols.
- Contact with medical and clerical staff in outpatient clinics, inpatient units, Community Base Outpatient Clinics.
- Performs a variety of duties in support of data entry and collection of information for Fee Services.
Experience
5-7 Years
Level
Executive
Education
BS
Lead Patient Services Assistant Resume
Headline : Experience in the Health Administration field and further education outside of the classroom. In addition to contributing strong organization, communication, and management skills.
Skills : Quality dental business office experience, Ms-excel.
Description :
- Provide excellent customer service to the Wound Care Clinic patients, families, nurses, and providers.
- Provide clerical support to patients, clinic staff, nurses, and providers.
- Check patients in upon arrival; verify correct patient information, insurance, and documentation.
- Check patients out after completion of appointments; collect co-pays, make new appointments, print orders.
- Answer all incoming phone calls to the clinic; make appointments for returning patients, make notes inpatient medical charts.
- Contact outside hospitals to obtain patient medical records. Upload patient information into medical charts.
- Process new internal patient referrals through referral work; contact wound care nurses to ensure they are an appropriate patient for our clinic.
Experience
5-7 Years
Level
Executive
Education
Therapeutic
Patient Services Assistant/Co-ordinator Resume
Summary : Accomplished Customer Service Representative with more than 10 years experience in the service industry. Strategic thinker delivering sound guidance congruent with company goals.
Skills : Health Information Management, Communication Skills.
Description :
- Schedules patient appointments registers patients and participate in the processing of patient charges.
- Ability to manage multiple tasks and deadlines. Provides secretarial and clerical support.
- Ensured to follow doctor's orders by transcribing medications on medication sheet.
- Performed administrative duties like ordering supplies and equipment, answering and routing phone calls.
- Collaborated with personnel in nursing and supportive services and with members of the health care team.
- Receives and screens visitors and callers, knowledge of medical terminology, CPT, and ICD9 codes.
- Ability to organize and maintain files and records Exceptional ability to manage multiple tasks and deadlines.
Experience
10+ Years
Level
Management
Education
Communication
Patient Services Assistant/Analyst Resume
Summary : To obtain a full time position as a medical assistant, where can share knowledge and abilities in healthcare settings. Summary Qualification Excellent communicating skills in English and bilingual.
Skills : Microsoft Word and Excel, 50 WPM, Typing
Description :
- Completed admission and discharges of inpatients. Tracked patient bed assignments, inpatient transfers, surgery schedules.
- Coordinated with ancillary staff and other care providers to ensure all patient orders are fully completed.
- Assisted administratively during crisis codes. Moving patients to and from special service/treatment areas and operating rooms.
- Developmental & Behavioral Pediatrics with Steven & Alexandra Cohen Children's Medical Center.
- Assisted first responders as a patient transporter in the Emergency Room Assisted doctors and nurses in the patient emergency rooms.
- Ability to communicate both orally and in writing with people of diverse backgrounds Developed process improvement procedures.
- Appointment scheduling, referrals, insurance verification, file maintenance Patient services at a hospital health clinic.
Experience
10+ Years
Level
Senior
Education
Medical
Associate Patient Services Assistant Resume
Summary : To obtain an entry level medical administrative position where customer service, computer skills, communication coupled with Associates in Health Sciences can be utilized to further career within your company.
Skills : Microsoft Office, Epic, Ms-excel.
Description :
- Responsible to receive and process all requests for a fee for purchase health care and ensuring eligibility guidelines.
- Utilized medical terminology and medical classifications. Utilized numerous technical resources
- Providers receiving approval aware of the terms of the authorization.
- Served as the primary contact and processed authorizations for private-sector clinics as well as providing medical documentation.
- Explain and interpret VA regulations to patients, their family members, and providers.
- Served as point of contact for veterans enrolled in the Rural Healthcare Pilot Program and processed all requests for a fee.
- Received and processed emergent/urgent care UB and HCFA billing from private sector hospitals.
Experience
7-10 Years
Level
Management
Education
Human Services
Patient Services Assistant Resume
Objective : Dependable and energetic team leader with years of patient administration and office management experience for a major physical therapy provider.
Skills : Customer Service, Technical Skills.
Description :
- Performed administrative and clerical duties as assigned in support of the Primary Care Clinics.
- Retrieved and validated patient's eligibility data to ensure timely access to medical care.
- Utilized VISTA software to accurately schedule, cancel, and/or update patient demographics.
- Obtained, scanned, and/or reconfirmed MCCR (Medical Care Cost Recovery) related billing information.
- Navigates the Computerized Patient Record System (CPRS) to process patients' requests for medication refills.
- Enters timely laboratory and radiology orders requested by physicians using VISTA.
- Adhered to HIPAA/JCAHO standards and VHA directives regarding the access and uses/disclosures of protected health information.
Experience
2-5 Years
Level
Junior
Education
BS