Business Office Representative Resume Samples

The Business Office Representative will handle the job of representing the business and fulfill various tasks associated with the role. While the exact job duties may vary from business to business, the Business Office Representative Resume gives a list of the following common core tasks – reporting to the business office supervisor and undertaking all tasks related to bills receivable; operating the resident bank, depositing cash receipts, providing assistance to financial service units; ensuring claims are settled on time; maintaining and updating record of clients; participating in meetings and escalating account issues to higher authorities.

The following skills can highlight the resume – basic proficiency in computer programs including MS Office, the ability to foster a healthy relationship with clients and team members; strong customer service skills and communication skills; and the ability to multitask. A degree is not necessarily required, however, industry-specific knowledge is mandatory.

Business Office Representative Resume example

Business Office Representative Resume

Summary : To obtain a position within the medical field in a reputed organization that is meaningful and challenging that would give enough scope to abilities, skills, knowledge and rich experience.

Skills : Customer Service, Bilingual, Computer, Emr, Medical Records, Insurance Verification.

Description :

    1. Responsible for billing for 6 providers for Obstetrics and Gynecology.
    2. Managed all billing aspects in the business office.
    3. Able to obtain medical license by having current licensing requirements to process application.
    4. Licensured requirements will require proof of prior education and training and proof of the completion of a licensure examination approved by the board.
    5. Provided the licensing board with a resume.
    6. Obtained records and other necessary data, and provide information about circumstances that would prevent license denial.
    7. Followed up with a letter or phone call after 30 days.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
CPT


Sr. Business Office Representative Resume

Summary : Document the delivery flow of a package into our tracking system. Assist customers, consumers and delivery drivers throughout the lifecycle of a package delivery.

Skills : Customer Service, Bilingual, Computer, Emr, Medical Records, Insurance Verification.

Description :

  • Assisted and worked in pos/er pilot program. Verify and collect co-pays. Cash handling, balancing and deposit of monies.
  • Performed patient payment adjustments (prompt payments) and process payments on accounts.
  • Participated in continuous improvement efforts to help grow the business.
  • Able to multi-task on a computer using multiple computer applications while on a phone call.
  • Able to talk with customers, listen attentively to concerns, express empathy and research problems for resolution.
  • Determined the proper crew to dispatch depending on the type of problem.
  • Prioritized calls and requests by degree of hazard to the public safety.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
CPT


Jr. Business Office Representative Resume

Objective : To obtain a responsible and challenging position which will fully allow to utilize skills and enhance capabilities.

Skills : Healthcare Business Administration; CBO & Revenue Cycle.

Description :

  • Rresponsible for all charity application, assisting patient that come in with no insurance with all aspects of assistant programs that they may qualify for.
  • Reported & monitored all accounts that are ready for our collection company.
  • Responsible for Medicare/Medicaid write offs.
  • Posted all payments received from our collection agency.
  • Responsible for maintaining & updating all bankruptcy information received at this facility.
  • Collected and log hospital deposits, balance cash, answer patient business office e-mails.
  • Handled difficult customers or situations in a calm and professional manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical Terminology

Business Office Representative III Resume

Summary : Expertise in researching issues, insurance claims processing, training employees and scheduling appointments. Customer focused who is known as thorough, prompt and able to resolve discrepancy issues in a win-win resolution.

Skills : Microsoft Office, Microsoft Outlook, Microsoft Word.

Description :

    1. Responsible for submitting claims, correcting and resubmitting, follow-up with insurance companies on unpaid/unprocessed claims.
    2. Cross-trained in payment entry and some charge entry functions.
    3. Answered phone calls in a professional and courteous manner, assisting patients and others with billing problems or questions.
    4. Maintained online manual of current duties.
    5. Reviewed aging and other reports to determine focused collection and follow-up activities.
    6. Generated third-party appeals on claims not processed or processed incorrectly.
    7. Reviewed EOB's for denials, down-coding, etc.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business

Business Office Representative II Resume

Summary : Handle difficult customers or situations in a calm and professional manner. Communicated effectively orally and in writing.

Skills : Microsoft Office, Microsoft Outlook, Microsoft Word.

Description :

  • Spoke clearly and concisely using correct English grammar in order to communicate clearly over the telephone, two-way radio, and in person.
  • Interpreted and clearly explain procedures, situations, and policies to the public as well as to other employees.
  • Reduced a complaint or problem to writing for recording purposes.
    Listen effectively.
  • Determined the nature of a problem based on the caller's information and to make decisions concerning referral of messages with limited information.
  • Organized work and follow directions, both oral and written.
  • Read and interpreted information provided in reference manuals, on computer printouts and spreadsheets, on federal and county records, on intranet and internet sites, in training sessions, on City maps, and in staff meetings.
  • Empathized with customers and communicate clearly in layman's terms.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
Business

Business Office Representative I Resume

Objective : A foundation built on hard work and improvement, with an education based in Accounting and Media Management. worked as a Military Contractor, Business Office Representative, and Dining facility Supervisor. Skills that developed were managing schedules, training, purchasing, maintaining accounts receivable, and regulations. I've been able to become more analytical, goal focused, and adapt training and work environment, to meet the needs of the employer and employee.

Skills : Customer Service, Healthcare, Pharmacy Technician.

Description :

    1. Verified insurance eligibility prior to patient appointments, entering updated information into the practice management system as needed.
    2. Monitored age of accounts.
    3. Attempted to obtain payment for all charges by making phone calls and sending letters and statements.
    4. Forwarded inactive or non-responsive accounts for collections.
    5. Researched credit balances, writes up refund documentation and completes the refund process by posting and mailing refunds.
    6. Forecasted the collection of accounts receivable and payments of accounts payable, produced monthly and weekly status reports for Chief Financial Officer.
    7. Utilized Microsoft office programs and QuickBooks routinely.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Assistant Business Office Representative Resume

Headline : Solid background in medical office and records management. Extensive knowledge of different types of insurance coverage and policies. Demonstrate excellent multi-tasking skills and communication skills that enhance medical teamwork with health care providers, patients, and insurance companies. Electronic medical records experience, e.g., eClinical Works, Advantx, SAGE, and LapBase. Consistently meet or exceed goals and customer service expectations.

Skills : Customer Service, Clerical Support.

Description :

    1. Scheduled patients for follow-ups using Advantx Used Advantx, faxing and scanning documents in billing and accounting Checked in surgery patients and collecting payment for facility and physicians Managed medical records and systematic paperwork for each patient according to established procedures.
    2. Initiated the medical record by creating and processing the patient care record folder.
    3. Maintained record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
    4. Retrieved medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
    5. Delivered charts to assigned areas of the hospital by following established routing procedures.
    6. Kept health care providers informed by communicating availability or unavailability of the record.
    7. Maintained quality results by following hospital standards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Care Nursing Home

Associate Business Office Representative Resume

Summary : Establishes and maintains accurate clinical and financial records. Verifies insurance benefits, performs recertification as required, secures appropriate payment at the time services are rendered.

Skills : Type 50 Wpm, 10-key, Data Entry, Heavy Multi-lined Phone, Heavy Customer Service.

Description :

    1. Improved office organization by compiling reports, spreadsheets, charts and company data reports Multitasking ADMINISTRATION Proficient in EPIC electronic medical chart system.
    2. Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
    3. Trained staff from other facilities within region Assisted management with keeping team up to date on all mandatory training Utilized as Super User on Kaisers newly acquired EPIC (electronic charting) system in Northern California by giving program developers feedback and assisting with the testing of new programs Considered Subject Matter Expert (SME) in all of Kaisers Northern California area.
    4. Able to create smooth workflows and articulate training in a manner to assist all different levels of learning.
    5. Maintained continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
    6. Maintained patient confidence by keeping patient records information confidential.
    7. Created Policies and Procedures for Continuity Streamlined Accounts Receivable and coordinated with Insurance companies to decrease Days Receivables were outstanding.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Assistant Business Office Representative I Resume

Objective : Highly qualified Business Office Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft Office and Outlook proficiency, Office equipment experience.

Description :

    1. Served as the FedEx customer service agent and document processing.
    2. Tracked and shipped customer packages.
    3. Completed monthly payment of private account charges and also assist with data entry of miscellaneous charges.
    4. Attracted potential customers by answering product and service questions; suggestions and service problems.
    5. Resolved product or service problems and providing whole solutions catered directly to customer's need Graphic Designer Design graphics for use in media products such as magazines, labels, logos, advertising and signage.
    6. Developed concepts, graphics and layouts for product illustrations, company logos and websites.
    7. Prepared and reviewed final layouts and suggesting improvements if required.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certificate

Business Office Representative Resume

Summary : To obtain a challenging position to assist in advancing a business that offers staple employment opportunity. Also eager to learn new skills and business and technological advancements.

Skills : Microsoft Office, Adobe Suite, Social Media.

Description :

    1. Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
    2. Ensured availability of treatment information by filing and retrieving patient records.
    3. Maintained patient accounts by obtaining, recording, and updating personal and financial information.
    4. Obtained revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, and collecting Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
    5. Protected patients' rights by maintaining confidentiality of personal and financial information.
    6. Maintained operations by following policies and procedures; reporting needed changes.
    7. Contributed to team effort by accomplishing related results as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Marketing