A Payroll Support Specialist is a specialized human resources professional who is responsible for managing the payroll process. A well-drafted Payroll Support Specialist Resume mentions the following core duties – collecting information on the employee’s working hours, determining the right payroll amount by calculating overtime, bonuses, preparing payroll payments and ensuring payroll funding, asking for confirmation of suggested payments from senior management, preparing and processing statements of payments, preparing and executing taxes and payment of employee benefits, compiling key operational payroll metrics, and dashboards; and preparing periodic payroll reconciliation and submitting reports to the payroll managers for review.
Employers prefer those with the following skills – knowledge of general accounting principles and payroll best practices, hands-on experience with relevant software, great attention to details, exquisite math and numerical skills, time management skills, and an aptitude in problem-solving. A degree in the field of business or accounting is the most demand-able qualification.
Summary : To obtain a career Payroll Support Specialist position with advancement potential in which I can use my current skills while becoming a valuable asset to the company's success, Organising and managing time appropriately to give adequate time for each step in the support process, and also Promoting personal growth and development by staying informed of new policies, procedures and product enhancements.
Skills : Word, Excel, Lotus Notes, Microsoft outlook and SAP.
Description :
Provided technical guidance including analysis, reproduction, and general troubleshooting for issues received from Customers associated with the payroll application.
Collaborated with other internal and external groups on solving complex technical issues and developing innovative solutions.
Gained and maintained an extensive working knowledge of the Company's product suite, related technologies and associated compliance requirements.
Effectively documented problems and solutions into a case management system and product knowledge database.
Maintained current, accurate, and complete files and documentation of all activity performed regarding customer issues both internally and externally while appropriately managing the level of detail required (e.g executive summary vs technical detail).
Assisted in developing, trouble-shooting guides, bulletins, software files and similar resources on existing products.
Analysed the customer's business needs and implement appropriate remediation actions.
Experience
7-10 Years
Level
Management
Education
Diploma
Payroll Support Specialist Resume
Headline : To obtain a Payroll Support Specialist position utilizing the knowledge and training received from previous experiences with a company that has growth potential, Conducting domestic and international new-hire orientation.
Skills : Customer Service, Organisational Skills, Cash Handling, Multi-Tasking, Answering Phones, Responsible, Data Entry, Microsoft Office, Salesforce, Oracle.
Description :
Processed payroll bi-weekly 2000+ employees.
Analysed payroll registries and payroll exceptions.
Processed financial and payroll exceptions.
Managed leave pay, including military and FMLA.
Managed wage increases and bonuses for 6000+ employees.
Processed employment verification for 6000+ employees.
Provide customer service support for associates.
Experience
5-7 Years
Level
Executive
Education
GED
Payroll Support Specialist Resume
Objective : Seeking a Payroll Support Specialist position where my accounting, leadership, communication, and customer service skills can be utilised, Works with internal and external individuals to answer questions, resolve issues, and share information, Recommending, implementing changes to improve efficiency.
Skills : Microsoft Office, Microsoft Word, Evolution, Quick books, Bluecube, LMS, People soft, Microsoft Excel.
Description :
Supported all managed properties with payroll.
Supported with three different Labor Management Systems.
Maintained Marrpay Security access including add and remove users, update access, create user access, maintain database.
Ran scripts and reports to identify problems Ping Clocks to verify communication with clocks, transmit files and schedules to clocks, and support Kronos and Radiant Time Clocks.
Resolved product or service problems by clarifying the customer's issue, determining the cause, then selecting and explaining the best solution to solve the problem; expediting the solution then following up to ensure resolution.
Developed and maintained relationships with clients.
Assisted in training and mentoring team members plus training of clients on software usage.
Experience
2-5 Years
Level
Junior
Education
GED
Payroll Support Specialist Resume
Summary : Payroll Support Specialist with 7 years of experience in Setting up employee information in the system, Obtaining required forms for new employees, Preparing manual checks for terminated employees, retroactive payments, adjustments for over-payments, inputs, and edits adjustment files and garnishments., Processing the payroll in time to meet the direct deposit requirement.
Implemented and trained clients remotely on ADP Payroll software and installed and tested all types of time clock devices (ADP500, Hand Punch and 4500 Series.) Supported over 10,000 clients on the Payroll processes and software issues via telephone and remote support.
Extensive knowledge of ADP Payroll interfaces and General Ledger.
Provides World Class Customer service and maintained a 90% service level.
Provided technical support to clients regarding the resolution of product hardware and software issues via the telephone for the Time and Labor Management Product Suite.
Provided support to application users, which include installation of upgrades, maintenance, troubleshooting, diagnostics and evaluation to determine solutions and alternatives for our clients.
Continually upgrades knowledge and skill base relating to new product roll-outs and existing products to increase proficiency in a technical support capacity.
Helped customers create and manage payroll accounts.
Experience
7-10 Years
Level
Management
Education
Diploma
Payroll Support Specialist Resume
Headline : An experienced Payroll Support Specialist professional with a strong commitment to customer/provider satisfaction, teamwork, and profitability. Diversified, works well in team-environment, Preparing and maintaining all records and files pertaining to payroll in accordance with district policy and federal and state laws.
Skills : Microsoft Office, Payroll, Customer Service.
Description :
Monitored timeliness/accuracy of workflow and ensured client processing deadlines and requirements were met including: wage adjustments, employee demographic changes, and manual check calculations.
Provided client support for payroll tax and adjustment questions ranging from local taxation to state reciprocity laws.
Responsible for year-end adjustments and maintaining a positive atmosphere.
Responsible for maintaining employee records in payroll system including new hire entry, rate changes, filing status changes, and making changes to employee records as needed.
Resumed Professional Experience FORD MOTOR CO.
Performed payroll accounting and administrative duties to support the payroll department including setting up payroll account codes, processing payroll certifications, setting up voluntary deductions, processing and auditing payroll, processing tax forms and resolving payroll issues.
Ensured payroll is processed timely, accurately and compliantly.
Experience
5-7 Years
Level
Executive
Education
A.A.S. In Business Management
Payroll Support Specialist Resume
Summary : Highly motivated Payroll Support Specialist with 15 years' experience and education. Exceptional level of customer service and professionalism gained from a wide range of positions, responsibilities and training. Recognized for my dedication to the company, ability to remain calm and objective and complete task.
Skills : Microsoft Excel, Access, Word, PowerPoint, Publisher, Quckbooks, Office Management, Customer Service, Verbal/Non-Verbal , POS Systems, Lawson, Retail.NET, Filing, Data Entry, Data Management, And Store Design.
Description :
Quick-booked Full Service Payroll and Assisted Payroll client support telecommunications specialists.
Client issued resolution for inbound support chats, emails, and faxes.
Completed numerous amounts of special needed projects, like participating in the DIFY Agent Development Council to construct and plan the yearly agent training and refreshment topic timing schedule.
Put in charge to create Informational Payroll Articles for the agent Questions and Help section.
Sent to Tuscon, AZ to lead the year end training class for a group of agents on Chat Support through the Tax ''busy'' season.
Keep tracked of hour rates, wages, compensation benefit rates, new hire information etc.
Assisted Certified Public Accountants with clients' payroll & tax related concerns.
Experience
10+ Years
Level
Senior
Education
Master's
Payroll Support Specialist Resume
Headline : Motivated individual with extensive administrative, customer service, management, and payroll, executive assistant along with sales experience. Able to meet deadlines, adapt quickly, work independently or as a team, and demonstrate a high level of multicultural awareness.
Skills : Payroll Software, Payroll Management.
Description :
Developed strong communication skills while assisting customers and CPA's with various frustrating concerns including IRS penalties, over payments, incorrect form filing, rate changes, etc.
Assisted in other functional areas in Human Resources and Payroll office to cover relief and maintain schedules.
Knowledged of payroll procedures and federal and state regulations.
Knowledged of computerised payroll and business systems, and spreadsheet applications.
Communicated effectively with supervisors, employees, attorneys, IRS representatives, vendors, students, and the general public using tact, courtesy, and good judgement. Ability to work effectively as a team member.
Performed designated duties under high-stress conditions and maintain multiple priorities to meet established deadlines.
Applied established procedures and guidelines to the keeping of accounts, performance of assigned functions, and preparation of reports.
Experience
5-7 Years
Level
Executive
Education
GED
Payroll Support Specialist Resume
Objective : To obtain a Payroll Support Specialist position working with children and families that offers a variety of challenges and responsibilities where I can fully utilize my knowledge, abilities, and skills to better assist those children and families in need. I am strongly committed to working with and serving the needs of disadvantaged youths, including abused, neglected, and special-needs populations.
Skills : Medicaid, Cornerstone, Planning.
Description :
Operated Google Suite, Microsoft Office, Zoom.
Supported the goals of the MESD by embracing its Mission: We support all students to achieve excellence.
Processed and audited Driver payroll and Owner Operator settlements.
Performed checks and balances to ensure accuracy of reimbursements, deductions, and earnings on checks.
Worked with consultants on pay-related issues.
Processed payroll to completion in Workday.
Provided information and answering employee questions about payroll related matters.
Experience
0-2 Years
Level
Entry Level
Education
Masters Of Arts
Payroll Support Specialist Resume
Objective : Payroll Support Specialist with 2 years of experience in Monitoring and tracking eligibility for PERS contributions and deductions, Preparing business office reports, compiles data from accounting and information systems records, performs account reconciliation functions, and prepares journal entries.
Skills : Planning, Employee Management.
Description :
Managed electronic timekeeping systems or manually collecting and reviewing time-sheets.
Accurately processed multi-state payroll, including all associated reporting needs.
Calculated payable hours, commissions, bonuses, tax withholding's, and deductions.
Issued paychecks and managing direct deposits.
Maintained employee records.
Coordinated with the HR department to ensure correct employee data.
Provided administrative assistance to the accounting department.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Payroll Support Specialist Resume
Objective : Payroll Support Specialist is Responding to requests for information and assistance from MESD and component district employees and, together with other payroll colleagues, troubleshoots and resolves problems and concerns, Serves as the backup person in the absence of Sr. Payroll Specialist.
Skills : Payroll Management, Problem Solving Skills, Reporting Management.
Description :
Prepared and issued earnings statements.
Analysed pre and post payroll audit reports to identify and correct payroll errors using Payroll Software.
Provided support for annual audit and year end closing activities.
Prepared administrative analyses and reports.
Assisted with review & preparation of W-2’s.
Reviewed and approved new hires, terminations, and other employee changes via workflows.
Completed New Hire Reporting every week. Quarterly Dept of Labor Reporting.
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