Quality Control Representative Resume Samples

A Quality Control Representative is responsible for making sure that the units manufactured or produces comply with the quality standards. Specific duties that are listed on the Quality Control Representative Resume are – overseeing the entire production process, observing the units produced for visible defects; preparing reports, accepting or rejecting lots produces, participating in the implementation of quality control programs, and performing various tests to ensure product durability.

To complete the assigned duties, these representatives take the help of the following skills and abilities – strong communication skills, knowledge of quality assurance processes and procedures; the ability to adhere to safety protocols and procedures, and familiarity with relevant solutions to solve specific issues. A Quality Control Representative is expected to have a bachelor’s degree or an associate’s degree. Strong academic credentials are essential for this role. Previous work experience is also advantageous.

Quality Control Representative Resume example

Quality Control Representative Resume

Headline : More than 6 years' experience in Quality Control and in customer service. Along with successful support in the Receiving/ Booking Department and Parts Department. Possess solid communication, organization, and computer skills. Develop, plan, and conduct reports. Schedule container appointments and ship out packages.

Skills : GERS and Oracle systems, Microsoft Excel, Quick Learner.

Description :

    1. Worked with multiple company representatives, covering over 70 companies.
    2. Discovered and solved issues with products.
    3. Quickly and effectively solve representative issues.
    4. Solid computer skills to conduct reports along with email communication.
    5. Maintained, and organized to ensure proper scheduling.
    6. Answered phone calls and emails to schedule purchase orders.
    7. Scheduled purchase orders and conduct end of day reports.
    8. Maintained communication and organization to ensure proper shipping.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS


Quality Control Representative Resume

Summary : A motivated individual is driven to succeed, looking for an opportunity to enhance skills and abilities while utilizing team member skills. Exceptional in high stress, frequently evolving environments while ensuring quality control of processes and procedures. Goal-oriented with a proven track record of surpassing mission goals and deadlines.

Skills : Linux Administration, Windows Administration, Microsoft Office.

Description :

    1. Provided customer service.
    2. Answered customer emails and provide Live Chat assistance.
    3. Operated a multi-line phone.
    4. Provided one on one customer service.
    5. Prepared bi-weekly company damage claims.
    6. Managed day to day production quality control.
    7. Conducted proper product evaluations.
    8. Coordinated production-based meetings.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Design


Quality Control Representative Resume

Objective : Highly reliable customer service background as an empathetic problem-solver with a history of efficient conflict management and resolution. Critical thinker with an easily adaptable mindset focused on superb professionalism as a steadfast team player. Excellent proficiencies within consumer hardware systems as well as corporate IT networking, routing, and protocols.

Skills : Microsoft Office, Program Management, Organizational Leadership, Military.

Description :

    1. Inspected restaurants and other businesses for safety and health compliance.
    2. Ensured that businesses met food administration compliance standards.
    3. Inspected both inside and outside restaurants, for rodent control and other such as reaches and other insect and issued tickets when deem necessary to assure the safety of the patrons.
    4. Reported buildings and restaurants which were not meeting the safety compliance required.
    5. Verified, that both businesses and their employees were meeting all city required standards.
    6. Inspected residential buildings for safety compliance, report buildings that were not meeting city standards.
    7. Ensured that the building's surroundings were kept clean and in a safe manner.
    8. Acted as a Garbage Collector where residential garbage was picked up and deposited at the appropriate site on a daily basis.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS in Business Administration

Quality Control Representative Resume

Headline : Utilize the knowledge, managerial skills, and experience gained from years in the industry, to surpass performance expectations in a challenging management level position with a reputable and dynamic organization.

Skills : CNA - BLS/CPR - HHA - Food Handler, Retail Sales, Manufacturing.

Description :

    1. Responsible for making daily quality decisions on products.
    2. Assisted with quality audits.
    3. Reviewed daily in-process records and work packets.
    4. Reviewed and release the product in the SAP system.
    5. Created, updated, and closed quality notifications in the SAP system.
    6. Worked closely with manufacturing and engineer departments.
    7. Performed daily quality inspections.
    8. Created a quality defect library.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA in Organization Management

Quality Control Representative Resume

Headline : Seeking to contribute strong Technical and Interpersonal Skills, Complaint Handling, Flow Cytometry, and Immunology Experience, Particle Counting and Medical Device Reportable Event Documentation, Quality Systems Regulations, Good Manufacturing, and Laboratory Practice, Corrective and Preventative Action to ensure goals are met in a positive environment that promotes personal and professional growth.

Skills : Microsoft Office, Complaint Handling, Technical Skills.

Description :

    1. Provided immediate notification to the Technical Support Supervisor and the Director of Customer & Service Operations regarding issues of compliance, service, instrumentation, diagnostics, and trending or customer dissatisfaction.
    2. Provided written reports regarding such issues within 72 hours of occurrence.
    3. Troubleshoot reagent, control, and calibrator performance issues that cannot be resolved by telephone, customer, or field service group.
    4. Maintained and serviced all company issued biomedical and particle counting equipment in a safe and prudent manner and ensures that methods of handling and delivery comply with standards of safety and security.
    5. Evaluated the assaying of R&D Platelet-Troll Extended Control product.
    6. Maintained the Material Safety Data Sheets.
    7. Performed quality checks on all lines of products to ensure that all orders were in compliance with business rules and legal guidelines.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS in Chemistry

Quality Control Representative Resume

Summary : Quality Control Representative currently seeking a position where one can utilize customer service skills in an office environment. Proficient in Microsoft Word, Excel, AS400, and Oracle. A team player who is attentive to detail has a positive attitude, organized, and able to work in a fast-paced environment.

Skills : Microsoft Office, Windows 7, Networking.

Description :

    1. Monitored, observed, and provided instruction on inbound and outbound service calls regarding lender-placed insurance coverage for all levels of complexity to ensure quality standards, compliance with policies and procedures, and timely feedback.
    2. Conducted quality control audits on various reports and documents entered into the CPI system.
    3. Ensured accuracy, completeness, and adherence to department standards and provides timely feedback and/or instructions on quality improvement techniques.
    4. Assisted in the development and implementation of customer service and document processing quality systems and procedures to include identifying process improvement opportunities.
    5. Provided customer service and data processing assistance to various departments.
    6. Engaged in Mortgage Outsourcing functions by monitoring phone activities to ensure service level agreements are met.
    7. Tracked, produced, and delivered statistical data on call trends and response rates to ensure adherence to established key performance indicators.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS in Business Administration

Quality Control Representative Resume

Objective : Seeking to obtain a Quality Control Representative position within a growth-oriented company where one can use talents and experience to enhance the company work for and career. Highly motivated, detail-oriented, extremely organized problem solver with 4-year background in online sales, the automotive insurance industry, and 4 plus years in retail/supervisor and accounting.

Skills : Computer/Office, Leadership, Machine Operator.

Description :

    1. Identified quality control problems and recommend solutions.
    2. Conferred with customers/suppliers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
    3. Kept records of customer/supplier interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.
    4. Completed accurate assessments of vehicle damage on the company website.
    5. Resolved customer complaints or answer customers' questions regarding policies and procedures.
    6. Resolved supplier complaints or answer supplier questions regarding policies and procedures.
    7. Wrote detailed product descriptions for online displays.
    8. Arranged product pictures using company photosystem for online displays.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS in Business

Quality Control Representative Resume

Summary : Able to work independently and as a team member. Excellent communication and organizational skills. Experienced at motivating others to increase efficiency and productivity. Strong problem-solving skills, skilled in decision-making, organization, and analysis of information.

Skills : Time Management, Organization, Multi-Tasking, 10 key, and Typing.

Description :

    1. Prepared inventory for shipment Deliver or route materials to departments.
    2. Packed, sealed, labeled products as required.
    3. Moved and loaded orders, kits, and carts to areas and into trailers.
    4. Ensured proper, efficient, and accurate use of the process.
    5. Demonstrated a positive attitude and teamwork.
    6. Communicated well with the supervisor and other co-workers and departments.
    7. Maintained a clean and safer work environment at all times.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma in Medical Assistant

Quality Control Representative Resume

Objective : Seeking to gain further work experience by utilizing knowledge and skill within an office environment. Proven ability to work in a team-oriented environment to facilitate the accomplishment of organizational goals. Comprehensive academic and professional experience to support program finance functions, establish and manage monthly financial reconciliations, and proficient in Microsoft Office Suite.

Skills : Microsoft Office, Quality Assurance.

Description :

    1. Worked in a team environment within the call center.
    2. Spoke daily with over 100 customers placing orders.
    3. Verified orders were taken and verified personal information.
    4. Confirmed billing and terms on all orders while maintaining confidentiality at all times.
    5. Attended team meetings, maintained filing system.
    6. Performed accurate alphanumeric data entry within MS Windows.
    7. Trained new employees, initiated, and implemented new procedures, and troubleshooting new technologies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Quality Control Representative Resume

Summary : Highly qualified Quality Control Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft Excel, Mechanic, Quality Control.

Description :

    1. Tested concrete quality, collecting samples from plants, testing for air, slump, strength, etc.
    2. Made cylinders for strength testing at 7, 14, and 28 days; recorded data entry results from cylinders and gradation samples; maintained a central information system of all test results and distribution of results through a mass email.
    3. Dry batch operator, as well as assisting in the development of mix designs.
    4. Provided a broad range of financial services as a consultant to American Airlines Federal Credit Union.
    5. Conducted a meticulous review of pending loans for which no decision has been made in an appropriate time frame.
    6. Notified the branch and make recommendations on acceptance or denial.
    7. Evaluated fast fund loans to determine whether all loan fees were properly received--initiate collection action.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
N/A in General Studies