Ramp Service Agent Resume Samples

A Ramp Service Agent can be seen working in Airports, undertaking the task of loading and unloading cargos and luggage of passengers from aircraft or transportation hubs. A well-drafted Ramp Service Agent Resume describes the following duties and tasks – picking up luggage and baggage from the conveyor belt at the designated spots; transferring the loads into container carts; manually transferring the cargo and luggage from cart to aircraft; assisting the pilot in pushing back from the terminal using pushback tugs; and performing other duties such as operating deicer units and servicing airplane windows or lavatories.

The most sought-after skills for the post include the following – valid driver’s license, physical abilities to move and lift heavy items, the potential to work during unconventional working hours, and the ability to work even during pressurizing situations. Formal education beyond a high school diploma or GED is not expected.

Ramp Service Agent Resume example

Ramp Service Agent Resume

Headline : Army veteran who has the experience and motivation to complete and give assigned tasks in a timely manner. Willing to accept any challenge that comes way. Most of career in the army has been in leadership.

Skills : Sales, Microsoft office, Customer Service, Warehouse.

Description :

    1. Complied with all Company procedures pertaining to marshaling, refueling, towing, and driving while on the airport property.
    2. Safety guidelines and procedures are to be complied with, even if it means an aircraft will have a late departure.
    3. Existed conditions must be used by all RSAs.
    4. Appropriate outerwear for the weather must be worn at all times, to include sturdy shoes and hearing protection.
    5. Proper use of portable fired extinguishers, good housekeeping practices, and adherence to the basic fundamentals of fire prevention.
    6. Responsible for policing any customers as they move to/from an aircraft and ensure that all passengers are kept from entering any propeller arc area.
    7. Responsible for observing the carry on procedures limiting the size of a carry on for each passenger.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Ramp Service Agent II Resume

Headline : An experienced, professional ramp agent with strong leadership and relationship-building skills. Ability to lead coworkers by example as well as being able to work under pressure with strict time lines.

Skills : Management, Comunication Skills.

Description :

    1. Responsible for maintaining the safety and security of the ramp at all times.
    2. Monitored customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner.
    3. Directed, assisted, and parked all arriving, departing, and towed aircraft.
    4. Transferred cargo (including luggage) to other gates, other airlines, and to passengers.
    5. Observed safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment.
    6. Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; 
    7. Sorted and transferred baggage, freight, and company material.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Administration


Asst. Ramp Service Agent Resume

Objective : An entry level position in public relations with the opportunity to contribute to the Efficient operations of an organization and earn advancement through on the job Performance.

Skills : Bilingual, Communication Skills, Data Entry.

Description :

    1. Handled loading, unloading, stowing, pick up delivery of mail, express, baggage, freight, and cargo and the operation of automotive.
    2. Maintained the ramp area, building, and equipment in a clean, presentable condition.
    3. Responsible for loading and unloading baggage/cargo. Replenish water supply and service lavatories.
    4. Connected electrical power unit to aircraft. Position passenger stairs/Jetway to aircraft.
    5. Received and secured aircraft during arrival; directed aircraft during departure Operated belt loader to load/unload luggage.
    6. Monitored customer safety during boarding/deboarding; assisted when needed.
    7. Operated ground equipment, tugs Conveyor belt and jetway.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Criminal Justice

Ramp Service Agent/Executive Resume

Headline : Seeking a position in a fast paced industry, utilizing problem solving and culinary skills, exceptional hospitality and outstanding customer care abilities to ensure recurring business.

Skills : Great Communication Skills, Leadership Skills, Fast Learner.

Description :

    1. Responsible for marshaling aircraft on the ramp including directing, assisting and parking all arriving, departing and towed aircraft.
    2. Performed wing walker duties to protect the aircraft wing from equipment in the path of pushback.
    3. Lifted, loaded and unloaded, sorted and transferred passenger baggage and company material in and out of aircraft bins.
    4. Maintained safety and security of the ramp at all times and complied with safety procedures and station policies.
    5. Read and verified the city and flight number for every bag to ensure the correct loading of customer bags.
    6. Serviced aircraft including cleaning lavatories and cabin, deicing and restocking items.
    7. Worked in the baggage make-up area and prioritized baggage load for delivery to the proper aircraft for loading.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Ramp Service Agent/Representative Resume

Summary : Dependable and hardworking individual with four years' experience in phlebotomy and eight years' experience in the airline industry seeking employment in stable company that would provide opportunities for growth.

Skills : Phlebotomy, Technical Skills.

Description :

    1. Responsible for maintaining the safety and security of the ramp at all times.
    2. Responsible for courteous, prompt, accurate, and careful handling of customer baggage, airfreight, and company material.
    3. Monitored customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner.
    4. Transferred cargo (including luggage) to other gates, other airlines, and to passengers.
    5. Observed safe ground-handling procedures.
    6. Maintained of ground service equipment, including the performance of equipment checks.
    7. Complied with all safety procedures and airline policies.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Cosmetology

Ramp Service Agent I Resume

Objective : Hard working individual with seven years professional experience which includes experiences in airport operations, warehousing and information technology. Profound knowledge of Customer Relations.

Skills : Bilingual Spanish, MS-Office.

Description :

    1. Communicated with pilots/flight crews, dispatch, and airport operations on a daily basis.
    2. Responsible for the safe calculation of aircraft weight and balance, using fuel amounts, baggage counts, and passenger weights.
    3. Recorded weight and balance checks using the SABRE system.
    4. Responsible for performing some office duties. Cater aircraft with supplies for the flight crews.
    5. Marshaled in the aircraft, off-loading and on-loading baggage, cleaning the inside of the aircraft, servicing the lavatories, and pushing the aircraft back.
    6. Teamwork to fulfilled cargo shipments, use of computers, problem-solving, work under time pressure, customer service, operate machinery.
    7. Delivered bag carts of cargo to the cargo area and picks up loaded carts for outgoing flights.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Lead Ramp Service Agent Resume

Headline : Medical Administration graduate, seeking entry-level employment in healthcare applications and/or electronic medical record application support. Coursework in medical office procedures and healthcare computer applications.

Skills : Customer Service, Adobe, Editing, Multi taskers, Team Leader.

Description :

    1. Responsible for maintaining the safety and security of the ramp at all times.
    2. Monitored customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner.
    3. Directed, assisted and parking all arriving, departing, and towed aircraft.
    4. Transferred cargo (including luggage) to other gates, other airlines, and to passengers.
    5. Observed safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks.
    6. Checked fuel, oil, and safety inspected tugs, carts, and conveyor belts to be used on the ramp.
    7. Ensured a safe work environment by following all ATS rules and regulations regarding the workplace.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Biology

Associate Ramp Service Agent Resume

Headline : To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize potential to the fullest to achieve the organization's goal.

Skills : Microsoft, Data entry, Networking, General Office Skills, Customer Service.

Description :

    1. Responsible for maintaining the safety and security of the ramp at all times.
    2. Monitored customer safety during boarding and deplaning. Assist in ramp set up and storage of equipment and baggage.
    3. Assisted and parking all arriving, departing, and towed aircraft.
    4. Transferred cargo including luggage to other gates, other airlines and to passengers.
    5. Observed safe ground-handling procedures and maintenance of ground service equipment.
    6. Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material.
    7. Serviced aircraft as needed aircraft lavatories, potable water, window wash, deicing, and commissary items.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School

Asst. Ramp Service Agent Resume

Headline : To secure a position as a Customer Service Representative, which will allow to utilize professional experience and educational training.

Skills : Microsoft Office, Computer Skills, Customer Service.

Description :

    1. Transported, loaded, and unloaded baggage of various weights to and from aircraft.
    2. Ensured necessary ground equipment is available in the ramp area and bag room for upcoming flights.
    3. Submitted forms and paperwork electronically or manually to the appropriate team leader/supervisor.
    4. Worked in a variety of weather conditions, jet and machinery noises, fumes, dirt, and dust for extended periods of time.
    5. Drove and operate ground support equipment to include container loaders, aircraft de-icing units, and baggage carts.
    6. Inspected ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.
    7. Complied with all federal, state, municipal, airport authority and carrier security requirements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Information Systems

Ramp Service Agent/Analyst Resume

Headline : To obtain a position as a team player in a dynamic, people-orientated organization, where can contribute to maximizing profitability, ensuring customer satisfaction and reaching sales goals.

Skills : Literate in aviation weather reports, Management skills.

Description :

    1. Ensured a safe work environment by following all ATS rules and regulations regarding the work stations.
    2. Assigned gate. Grooms aircraft passenger cabin between flights.
    3. Unloaded passenger baggage, cargo, and mail from aircraft bins while a plane is parked at the gate on to bag carts.
    4. Delivered loaded bag carts using tugs to bag room and unloads bag cars on to conveyor belt which will bring the bags to the carousals for passenger pick up.
    5. Serviced aircraft water tanks to ensure there is enough drinking water on the plane.
    6. Stocked aircraft with needed supplies for lavatories or galleys.
    7. Performed clerical duties such as printing, faxing, filing, answer phone, and radio calls.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Ramp Service Agent Resume

Headline : Dedicated and focused Administrative Assistant and Customer Care Support who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

Skills : Computer Skills, Communication Skills.

Description :

    1. Announced flight status updates and information about gate changes over the airport's system.
    2. Checked baggage and collected baggage charges. Use of scanners for baggage and flight information.
    3. Escorted passengers in wheelchairs from the terminal to the aircraft.
    4. Processed reservations, coordinated stand-bys, and monitored cabin availability.
    5. Tagged checked baggage with an appropriate destination with a 100% accuracy rate.
    6. Issued travel and hotel vouchers for passengers on overbooked and canceled flights.
    7. Determined flight close-out times and completed and verified flight forms.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Liberal Studies