As a Regional IT Manager, the individual will directly interact with all department heads and identify needs. A well-drafted Regional IT Manager Resume mentions the following core tasks – establishing an ideal application plan and developing a design for needed files, reports, and programs; training and monitoring executives and ensuring complete understanding of implementation plans, heading and stimulating department team to attain set standards and objectives; suggesting new technologies, and equipment to assist changing requirements; updating evolving technologies, recommending improved equipment and systems, and supervising application improvements implementation, and conducting an audit of infrastructure and IT contacts and organization on markets.
With IT playing a crucial role in the development and success of modern businesses, hiring employers typically look for the following skills from their incumbents – accountability, crisis management, the ability to prioritize, excellent knowledge of technical management, and information analysis, and expertise in data center management. Several years of work experience and a degree in IT are often required.
Summary : Regional IT Manager Professional with extensive experience working with global multi-cultural project teams to align corporate initiatives with key outcomes. Strong analytical skills and attention to detail that contributes to successful project completion within deadline. Expertise in: Team Leadership Coaching/Mentoring Relationship Development Regulatory Compliance Project Management Auditing.
Skills : Microsoft Office, Construction, Computer Hardware, Retail Management.
Description :
Provided remote and onsite technology support for employees and newspapers in division.
Support included troubleshooting, software program installation and training, and workstation, server, and network installation and maintenance.
Managed various databases, email databases, and website domains.
Responsible for website design and hosting.
Negotiated corporate purchasing and service agreements with major suppliers for normal operations materials, supplies, and services for newspaper division.
Directly placed orders and maintained materials inventory for the Neosho location.
Approved purchase orders for inventory and supply purchases for newspaper production departments in the division.
Experience
10+ Years
Level
Senior
Education
GED
Regional IT Manager Resume
Headline : Leadership at various levels of management, support, engineering, project management, process engineering, organizational change and best practices, operations, development and many others. Contributions have allowed me to lead strategic, tactical and operational efforts to success. Abilities to contribute in all areas of IT and to operate interchangeably at both the conceptual and detailed levels are my most valuable asset.
Skills : Microsoft Office Applications, AS/400, BPCS, SAP, It Project Management, IT Management.
Description :
Verified inventory levels at end of each month for all locations.
Directed and managed computing and information technology strategic plans, policies, programs, vendors and schedules for business and finance data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives.
Managed the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, mobility, telecommunications and other information technology functions.
Directed the information and data integrity of the company and its business units.
Continuously evaluated overall operations of computing and information technology functions to develop, design, and implement new applications and changes to existing computer systems and software packages.
Advised senior management on strategic systems conversions and integrations in support of business goals and objectives.
Prepared enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information.
Experience
5-7 Years
Level
Executive
Education
Masters Of Science
Regional IT Manager Resume
Summary : Highly qualified Regional IT Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Project Management, Change Management, Operations Management, Health Care, ITIL Foundation.
Description :
Responsible for managing IT groups located in NY, NJ and Puerto Rico.
Technical groups consist of Helpdesk Support, Desktop Technicians, Audio Video and VOIP support, Network Support Staff, Server Administrators, Database Administrators, Trainers and Software Developers.
Exercised staff oversight to ensure new operations plans, policies, procedures, and transition/migration plans are consistent with the overall company goals and objectives.
Worked closely with other business manager to develop and improve current procedures guided by their functional needs.
Oversaw the quality of operational policies, procedures, and practices of the different teams to ensure that all policies reflect the most effective ways to support the business needs of our clients while taking into account new technological advances.
Prepared and evaluated quantitative and qualitative performance standards based on measurable metrics and recommend plans for increased productivity.
Helped establish and built relationships with vendors in conjunction with corporate leadership.
Experience
10+ Years
Level
Senior
Education
B.S. In Computer Science
Regional IT Manager Resume
Summary : Regional IT Manager with 20+ years of IT leadership in service & support, manufacturing, and engineering organizations. Proven skills in building organizations, repositioning IT in support of corporate business objectives, and improving customer service, performance, and overall return on IT investments.
Skills : Project Management, Project Coordination, Project Coordination, Process Improvement.
Description :
Oversaw IT-related purchasing and budget usage.
Worked with accounting to develop budgets and pricing proposals on new client initiatives.
Responsible for capacity planning and scheduling vendor negotiations related to IT services.
Served as regional manager for End User services team.
Negotiated, reviewed, approved and administered major contracts for computing and information technology services and equipment.
Team consisted of 3 technical managers and 75 staff.
Developed and implemented marketing programs that grew the IT department from one person to twenty in three years and achieved an average staff billability of over 95%.
Experience
10+ Years
Level
Senior
Education
MS
Regional IT Manager Resume
Headline : Regional IT Manager with 6 years of experience in Serving as point of contact for infrastructure changes to New York and satellite offices and coordinated maintenance between IT, production, and editorial, Managing hardware purchase, repair and billing, Partnering with Facilities on space planning, audio-visual needs, data center environmental controls and security.
Skills : VMWARE, MS Office, MS Office, Networking, System Administration, System Administration, Linux, Linux, Project Management.
Description :
Acted as technical liaison, project manager and resource for all business units, their leadership and corporate IT to optimize delivery of state of the art technology and IT services to customers and users.
Responsible for project design, engineering and administration of infrastructure and business systems for title and escrow brands in the west totaling 125 sites and 1000+ users.
Managed and oversaw data centers/LAN/WAN environment with IBM, Lenovo, HP and Dell hardware running Windows Server 2003 and 2008 (including Exchange, Citrix Presentation Server, SMS, and SharePoint) Installation and maintenance of PBX systems ranging from small ESI systems for a few employees to large Avaya/Toshiba systems serving call centers.
Managed and oversaw migration from Windows 2000/XP to standard Vista configuration for 2000+ desktops/laptops.
Maintained standard OS images and application support for all end-user platforms.
Designed project plan and migration strategy for Windows 7.
Negotiated, managed and maintained vendor relationships (Avaya, Dell, Cisco, CDW, Teldata USA and others) for enterprise licenses, outsourced service/operations , hardware, voice systems, 3rd party applications, WAN/LAN.
Experience
5-7 Years
Level
Executive
Education
MS
Regional IT Manager Resume
Summary : Over 30 + years of Management skills involving, hiring, Firing, scheduling, purchasing, projects, training, filing, problem solving, documenting, writing - policies & procedures, step by step solutions, and resource management. Also I was involved in setup for PCI and SOX standards. 26 years of professional computer expertise, including 11 years of IT Hospitality and casino skills, with management position.
Skills : Windows Server Administration, Windows Desktop Support, Cisco Switching, Windows SCVMM/Hyper V, IT Customer Support, IT Management.
Description :
Provided IT planning and direction services for all offices in URS Region.
Supported local IT Coordinators in planning, system implementation, operation, support and maintenance, vendor management, troubleshooting, installation and setup of company systems and procedures.
Coordinated activities and maintained technical and procedural contact with Corporate IT group, as well as other Regions, as necessary.
Developed and implemented an IT plan for the Region which was consistent with corporate directives.
Included LAN/WAN networking connectivity, external access and usage, desktop and laptop computers, operating systems, and application software.
Worked with the Office Managers to prepare the IT Capital Plan for the fiscal year, including the schedule for acquisition as well as costs and justification.
Reviewed and verified the acquisition of all regional computer expenditures for technical requirements, and proper documentation.
Experience
7-10 Years
Level
Management
Education
MA
Regional IT Manager Resume
Headline : A personable, technology executive with experience in cost reduction, standardisation, quality of service and partnering with business management; is seeking a directorship role, where customer service, problem solving, team-building and lateral thinking are embraced and individuals, kindness and quality is valued.
Skills : Network Administration, Disaster Recovery, Windows Server, Active Directory, System Administration, Exchange Server, Office Management, Vmware, Data Analysis, Management.
Description :
Managed a networked infrastructure of 350+ PC's, 10+ servers, various telephony systems of four regional sites.
Developed and executed project management methodologies that ensured projects met management expectations of being within budget, and on-time, by adhering to a strong standard of quality.
Managed projects, including financial analysis, budgeting, organization, and milestones on work assigned.
Administered projects that included researching, purchasing, imaging and deployment of 300+ pc, server and networking equipment for 2 new sites and 2 existing sites.
Managed IT personnel, supporting telephony, PC clients, network, and server administration that increased customer satisfaction by 55%.
Integrated processes into the corporate infrastructure that increased business continuity and added value, (E.g. helpdesk system, internet filter/monitoring, spam filtering, disk-imaging standards, and remote administration).
Implemented helpdesk and ticketing system which diminished resolution times by 35%.
Experience
5-7 Years
Level
Executive
Education
BS In Business Management
Regional IT Manager Resume
Headline : A seasoned Regional IT Manager professional with years of progressive experience leading successful Projects as a certified Project Management Professional (PMP), supported by a solid technical foundation as a CCNP and CISSP. I am highly skilled in working with very senior stakeholders, managing large IT infrastructure projects and driving IT strategy.
Skills : IT, Supportive, Supervising.
Description :
Integrated and supported Avaya's IP Office (VOIP) telephony to increase cost-effective communication.
Assured that all offices in the Region were compliant with Corporate IT policies and norms related to procedural standards including: - hardware inventory and control, - software licensing and use, - data management and archiving, - security, access and virus protection, - server and desktop setup.
Coordinated end user training of software applications and procedures such as: - application software vendor training (CADD, Email, Office), - file handling procedures (file naming conventions, directories, etc.), - use of standard files, macros, custom programs, and the proper storage and retrieval of same.
Oversaw support processes, service level agreements and regional ticketing system (proprietary ticketing system eventually migrated to HEAT).
Identified clients that had large projects forecast-ed and infused IT services with all of our projects resulting in the Cleveland Office exceeding its revenue goals by 33% and profit goals by 83% in a two-year period.
Developed a client-side Access database to be used in sewer rehabilitation projects, which made reporting of and budgeting for the projects much easier for the client.
Created marketing brochures and support materials that are now being utilized on a corporate wide basis.
Experience
5-7 Years
Level
Executive
Education
MS
Regional IT Manager Resume
Summary : Results-driven, resourceful and cost-effective Manager and Field Engineer with a track record of successful leadership, account development and customer retention. Ability to see the big picture and implement viable solutions to exceed expectations. Demonstrating strong interpersonal, organizational and troubleshooting skills. Approachable, diligent and effective.
Skills : Microsoft, Cisco, Ruckus, Windows.
Description :
In charged of the hardware, software and phone systems for 41 stores throughout the East coast and Gulf Coast.
Responsible for providing service for thousands of users.
Conducted ongoing troubleshooting to maximize functionality and minimize downtime.
Established and maintained group network policies, licensing and maintaining uniformity in all stores.
Maintained Asset management.
Created backup systems to ensure continuity and implemented infrastructure for disaster recovery.
Handled daily support calls.
Experience
10+ Years
Level
Senior
Education
BA In Liberal Arts
Regional IT Manager Resume
Objective : Regional IT Manager is Overseeing technical support team for publisher of alternative health and fitness titles. Managing team of 5 supporting 1,000+ users including Application Development support, responsible for capturing and analyzing support incidents and improving resolution rates.
Skills : ITIL Intermediate, PMP, ITSM, Audit And Compliance Management.
Description :
Managed Americas Region of EMAP Global (United States, Canada, Mexico and Brazil) Lead IT team in planning, implementing, and maintaining infrastructure to minimize risks to business operations.
Managed the deployment, monitoring, maintenance and support of all IT systems.
Administered periodic disaster recovery fail-over testing of hardware & software that impacted data center operations.
Evaluated network policies, standards, guidelines, and quality assurance process for disaster recovery.
Managed all external IT partners and administer vendor, outsourcer, and consultant contracts and service agreements.
Developed standard operating procedures and best practices, including providing protocols and guidance to end-users.
Ensured the creation and maintenance of all written documentation, including system and user manuals, license agreements, documentation, Migration included Windows 7 & Mac OSX 10.8, Office365 and Windows Servers 2008.
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