As a Relief Manager, the person will take responsibility for an assigned storage facility on a given day. While the specific duties vary based on the type of organization working for, the Relief Manager Resume gives a list of the following core and common tasks – implementing and enforcing procedures as set forth by the operations department, overseeing all corporate communications, developing and tracking marketing and promotional strategies, analyzing product costs, automating office operations; and facilitating the business process by providing customers with a value proposition for products and services.
The most sought-after skills for the post include – cash handling accuracy, strong communication skills, proficiency in watching CCTV; the ability to multitask and work independently; inventory management skills; staff development and training; and an excellent understanding of the working industry. A degree is not mandatory; however, a high school diploma along with relevant work experience will be preferred.
Summary : Relief Manager professional offering 6 years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines.
Skills : Management, Training, Customer Service , Cooking, Time management.
Advised customers on the location, selection, price, and use of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future.
Answered telephone calls to reflect professional corporate image.
Assisted in working out totals for cash and other takings at the end of each working day and preparing money for bank deposits.
Processed and received customer payments for goods by cash providing correct change as required.
Resolved numerous business functions on a day-to-day basis; including customer enquiries, information requests, invoicing, and stock control.
Established and maintain effective business relationships with external and internal customers, improving communication between customers and company.
Represented the company by professionally greeting visitors.
Developed a thorough understanding of operating cash registers, automatic ticket issue machines, and other computerized equipment within the store.
B.S. In Business
Sr. Relief Manager Resume
Summary : Seeking a challenging and rewarding employment Relief Manager position in a professional environment which encourages individual growth and advancement while pursuing the needs and goals of both the individual and the company.
Skills : Research and Design, Micro Algal Cultivation, Water Quality Control.
Responsible for ensuring excellent customer service.
Completed various daily administrative tasks.
Delegated daily assignments to associates.
Implemented promotional campaigns.
Tracked salesfloor and backroom inventory.
Worked with General/Assistant Managers in any capacity.
Maintained positive relationships with vendors and upper-level management.
MS In Accounting
Jr. Relief Manager Resume
Summary : Qualified Relief Manager with 3+ years in fast-paced customer service environments. Personable and professional under pressure. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Helped drive sales goals and achieve monthly quotas.
Trained, coached and mentored staff to ensure smooth adoption of a new program.
Participated in physical inventory counts every night.
Implemented marketing strategies which resulted in a 6% growth of the customer base.
Assisted customers in person and via telephone.
Acquired an average of 65 new customers per month, generating a 5% growth in revenue.
Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Relief Manager III Resume
Headline : Relief Manager is responsible for the successful transition of a product from concept to commercialization. This includes identifying and meeting the needs of the product's target market, as well as providing support to the team developing the product.
Skills : QuickBooks Accounting; Peachtree Accounting; PC Law; Amicus Attorney.
Assisted customers with finding the right sized storage space to fit their needs.
Completed the rental process using scripts and other tactics.
Completed monthly quotas for the property & business.
Made collection calls to the customer via scripted guidelines.
Assisted sister properties within the region when they are understaffed.
Cleaned building floors by sweeping, mopping, scrubbing or vacuuming them.
Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
Relief Manager II Resume
Objective : Skilled Relief Manager with superb problem solving and multi-tasking skills. Self-directed and motivated worker who requires no supervision.
Skills : Delinquent Management, Team Player, and Ability Multi Task.
Responsible for the day to day operation of both the retail and attractions departments.
Handled administrative functions for both departments, including the on-boarding process of hiring and training, as well as scheduling, payroll, and coaching and corrective actions.
Responsible for cash handling and financial reporting Merchandising, including store layout, and pricing.
Responsible for the day to day operations of Guest Services, including ticketing, entry/exit points, information desk, 4D attraction, Super Slide Attraction, group lunch area, and guest exhibit space.
Served as Project Manager for all Gateway Software integration.
Exceeded Annual Pass Sales and Renewals consistently.
Trained staff on up-sell techniques.
Bachelor Of Science
Relief Manager II Resume
Objective : To secure a Relief Manager position with a dynamic organization that will provide new challenges and opportunities for growth enhancement and satisfaction through achievement.
Skills : Office Management, Retail Management.
Completed lease form or agreement and collects rental deposits.
Able to calculate figures and amounts such as discounts, proportions, and percentages.
Informed current rental rates, sizes, and locations.
Responsible to play an active role in the renewal process Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees, insurance, and completing lease agreements.
Sold to customers merchandise and other appropriate products that meet their needs.
Provided outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions.
Conducted a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent by ensuring the appearance of the property is customer ready for occupancy Work in one or more locations, independently or with another manager.
Made contact with customers on severely delinquent accounts in order to establish repayment plan as well as to bring account current.
Relief Manager II Resume
Objective : Relief Manager will be responsible for providing emergency relief in the form of food, water and other supplies to people in need in a disaster or emergency. The Relief Manager will also be responsible for the coordination and execution of relief efforts for those affected by disasters or emergencies, including coordinating with other disaster relief teams and organizations.
Skills : Hand Tools, Power Tools, Blueprint Reading, Fast Learner.
Answered calls per day by addressing customer inquiries, solving problems and providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Assisted customers in person and via telephone.
Scheduled weekly inventory pickups and deliveries with vendors.
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Maintained current contract files as prescribed by company contract policies and procedures.
Prepared merchandise for the sales floor.
Directed individuals to merchandise locations.
Accepted and processed returns.
Relief Manager I Resume
Objective : Highly motivated team leader with several years of experience in customer service and management seeking a long term position with a company to learn and grow with. Excellent communication skills, works well in a fast paced environment, quickly able to identify customer needs, and offer products and services that exceed the customer's expectations.
Skills : Proficient In 10-key By Touch, Typing 85 Wpm, Microsoft Excel, Microsoft Word, And OpenOffice.
Provided outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries.
Inspected the facility daily, observe and respond promptly to any situation and advising management.
Responsible for the sales and marketing, keeping the facility rented at optimum levels effectively utilizing advertising, promotional and customer relation skills as approved by management.
Maintained all required tenant documentation in a neat and orderly manner.
Controlled delinquencies by telephone contact and letters on a scheduled basis including sending out monthly invoices.
Made daily bank deposits and preparing daily, weekly and monthly reports as required by management.
Assisted in preparing units for auction, vacate as prescribed by law and approved by management.
Associate In Humanities
Associate Relief Manager Resume
Objective : Creative professional with extensive project experience from concept to development. Talents include over 10 years of customer service experience and 7 years of leadership experience. Seeking to build and maintain a long term relationship with an organization to achieve efficient and effective results.
Skills : Word, Management, Inventory, Sales, Customer Service, Windows, Negotiating.
Kept records of room availability and guests' accounts, manually or using computers.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Assisted guests with any special requests during their visits.
Cleaned and returned vacant rooms to occupant-ready status.
Supplied guests with extra towels and toiletries when requested.
Informed the supervisor when supplies are low.
Replenished guest supplies and amenities.
Prepared meals for the families In-House.
Relief Manager Resume
Objective : Highly organized and personable with experience providing excellent customer service in a variety of establishments. Diplomatic and tactful with personnel at all levels. Dedicated to ensuring customer satisfaction by remaining accessible and friendly. Successful at remaining professional and courteous in fast paced environments.
Skills : Data Entry, Computers, Office, Typing, Self-Management, Time-management.
Maximized conversion of telephone and walk-in inquiries into rentals.
Handled cash and balancing receipts.
Made collections, posting payments and processing daily bank deposits accurately and timely and Participating in collecting past due accounts.
Answered phones in a friendly, pleasant, and professional manner.
Greeted customers promptly, enthusiastically and professionally.
Presented the features and benefits of the property at all opportunities.
Resolved customer problems timely and effectively.
Maintained accurate records for each customer including contracts, insurance, and change of address forms, addendums, and any correspondence to or from customers Effectively utilizes computer systems in the Web Champ environment.
Assigned reports and projects correctly and timely.