A Room Service Associate is a person who is responsible for catering to the needs of the guests and resolving their complaints; and requests in a professional manner. Some of the major responsibilities associated with the role are listed on the Room Service Associate Resume are – answering the telephone calls, keeping track of all in-house activities, ensuring that rooms are allocated to the right matches, delivering orders to customers on time, maintaining supplies, taking orders, collecting dirty dishes, restocking minibars, and completing tasks as assigned by the manager or supervisor.
Sample resumes suggest that successful candidates demonstrate the following skills – hardworking and the ability to adhere to deadlines, customer service, professional appearance and telephone etiquette, attention to detail, and proactivity. Employers pick resumes mentioning a high school diploma or hospitality training. Experience working for the F&B sector can be an added asset.
Headline : Room Service Associate is Visiting patients to obtain or discuss menu selections based upon dietary orders. Entering or recording all daily patient meal selections and preferences for one or more patient units. Demonstrating appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requesting Diet Tech or Dietitian assistance when needed. Editing patient menus as required.
Skills : Microsoft Office, Customer Service, SAMS And Document Imaging, HR Database.
Description :
Responsible for various jobs in this department, depending on where my manager would place me.
Responsible for making the patients trays, accordingly to a specific diet for each patient.
Required to deliver patient trays, and assist patient if needs help setting up for meals.
Responsible for providing daily nourishment snacks for assigned patients.
Responsible for keeping all areas working at stocked when we have down time.
Responsible for cleaning and drying all of the dishes utensils used in hospital.
Delivered food trays to patients and sets up their bedside table to aid patient's readiness to eat.
Experience
5-7 Years
Level
Executive
Education
Certificate In Nurse Assistant
Room Service Associate Resume
Headline : Looking for a challenging career to utilize my skills and abilities that offers professional growth while being innovative, resourceful and flexible and where I can prove myself as an aspiring asset. Following simple verbal instructions to accomplish repetitive tasks. Using and maintaining food service equipment (e.g., microwave, blender, thermometer, refrigerator, patient food carts, scale). Know ledged of age appropriate foods for patients. Monitoring patient allergies and take proper steps.
Skills : Productive Worker With Solid Work Ethic Who Exerts.
Description :
Provided patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
Delivered and served meals while making independent judgments about special requests, snacks and nourishments.
Provided excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
Demonstrated appropriate judgment with modified diets, food and menu knowledge when relating to patients.
Requested Diet Tech or Dietitian assistance when needed.
Edited patient menus as required.
Maintained food handling and sanitation standards to meet licensing agency requirements.
Experience
5-7 Years
Level
Executive
Education
Associate In Liberal Arts
Room Service Associate Resume
Summary : Room Service Associate is communicating sufficiently well in English both verbally and in writing to request supplies and properly label food items. Knowledged of Spanish is helpful. Related cooperatively and constructively with customers and co-workers. Knowledged of safety and regulatory guidelines set by state with food safety.
Skills : Planning, Food Safety Assistant.
Description :
Delivered orders to customers '.
Greeted Guests over the phone.
Taken orders and upsell when possible.
Delivered orders to guest rooms.
Prepared meals for patients in the care of the hospice.
Delivered meals to correct patients and checking identification to verify correct patient with correct meal orders.
Helped with any other cleaning, and or prepping in the kitchen.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Elementary Education
Room Service Associate Resume
Headline : To succeed in a stimulating and challenging environment that will provide advancement opportunities and personal growth. Maintaining accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu) and education requirements. Maintaining professional accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance procedures, and ensures behavior is compliant with communication standards.
Skills : Knowledge of how to use and navigate Microsoft Word, Excel, and PowerPoint.
Description :
Welcomed and introduced room service program to patients.
Distributed diet specific menus to patients.
Delivered and collected meal trays.
Assisted patients with ordering, accommodations and special needs.
Maintained and stocked pantry area on assigned floor.
Answered patient phone calls to take meal orders, concerns or questions.
Cooked the patient meals whenever the cook was on break or away from her station.
Experience
5-7 Years
Level
Executive
Education
BS In Exercise Science
Room Service Associate Resume
Summary : Room Service Associate is Performing quality assurance on trays by checking temperature, portions, presentation, and documents per standards. Setting up and portions food according to service tickets; ensuring equipment is sanitary and no cross contamination. Supplying nursing units with nourishments and supplies (e.g., cups, lids, sugar, juices, popsicles) to be stored as needed in the kitchenette area. Ensuring the foods for patients are age appropriate and aligned to take into account any changes for food selection based upon patient allergies.
Starter Provided quality patient care with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians, Dietitians when appropriate.
Provided patient meal assembled per correct quantities.
Strived to provide patient satisfaction regarding food and nutrition services.
Demonstrated appropriate judgment with modified diets, food and menu knowledge when relating to patients.
Provided patient meal service which may include setting up patient trays, work stations, preparing/portioning assigned foods according to correct quantities.
Served meals while making independent judgments about special requests, snacks and nourishments.
Provided excellent customer service on the phone and in person and resolves customer complaints effectively and efficiently.
Experience
10+ Years
Level
Senior
Education
Diploma
Room Service Associate Resume
Objective : Room Service Associate is Preparing cold food items, loads on trays, and cuts all fruits required for room services. Preparing ketogenic, diabetic and eating disorder meals as prescribed by dieticians. Ensuring that strict weights and measures are taken to document the portions. Loading, unloading, cleaning and sanitizing the patient food carts per regulatory agency and departmental policy on cross contamination and infection control.
Skills : Nutrition Education, Nutrition Couseling, Public Speaking, Management, Healthcare, MNT, Education, Microsoft Suite, Health Awareness, Community Outreach.
Description :
Maintained food handling, prepping and sanitation standards to meet licensing agency requirements.
Followed instructions and safety guidelines for working with cleaning chemicals, as well as, work with business computer software systems, food handling regulations and pass all certification tests as required.
Responsible for delivering food to patients in an orderly and timely manner.
Delivered food trays to patients in the hospital.
Delivered meals to correct patients and checking identification to verify correct patient with correct meal orders.
Helped with any other cleaning, and or prepping in the kitchen.
Responsible for taking food orders, preparing them and delivering them to our customer's rooms in a timely manner.
Experience
2-5 Years
Level
Executive
Education
B.A. In Anthropology
Room Service Associate Resume
Objective : Room Service Associate with 4 years of experience in Assembling, distributing and delivers patient trays within 60 minutes to all nursing units, day care, and any assigned area. Assisting customers/patients in a friendly and polite manner whenever in need of assistance. Labelling, dating, checking and documenting food items for freshness and rotates them following the FIFO (First In, First Out) method.
Skills : Microsoft Office, Landscaping.
Description :
Delivered food to patient's rooms Help prepare food trays.
Helped in dishroom and cleaning of the kitchen as well as stocking dishes.
Delivered trays full of food to patients when they're hungry.
Collected and stacked dirty dishes on cart and returns cart to kitchen.
Recorded and measured intake and types of special food items served to patients.
Delivered meal trays to hospital patients, stock work areas with food and drink, prepare food and meals for the trays to be delivered, prep food to be.
Provided services in preparing and serving food for patients and their guests Communication between patients, management, coworkers, nurses.
Experience
2-5 Years
Level
Executive
Education
GED
Room Service Associate Resume
Objective : Room Service Associate is working closely with menu management software to support all job and department related tasks; logs inventory supplied to various cost centers via requests routed throughout the health care system; updates patient information to maintain accurate records and runs reports related to patient and/or retail feeding; may processing payments for non-patient feeding requests.
Skills : Self motivated, Tolerant and flexible to different situations, Strong communication , Adaptability and ability to work under pressure, Accuracy and attention to details.
Description :
Embodied excellent customer service skills, assisting with meal tray assembly, delivery, and sanitation, and serving as a resource to other service personnel throughout the hospital system.
Worked in a team-based environment and communicates daily with patients, visitors, guests, and other personnel within the department and on hospital floors in order to maintain optimal patient feeding.
Offered appropriate menu selections to patients and guests in accordance with physician-prescribed diet restrictions.
Obtained patient meal orders via electronic menu management system in conjunction with phone system, and routes tickets to kitchen for tray assembly.
Followed established call center and bedside scripting in order to obtain room service meal orders.
Advised patients on allowable food items based on prescriptive diet order.
Applied necessary changes to patient meal orders to meet established meal goals.
Experience
2-5 Years
Level
Executive
Education
MS
Room Service Associate Resume
Objective : Room Service Associate with 2 years of experience in Maintaining productivity standards in order to assure patient meal orders and supplies are obtained, assembled, and delivered in established time frames; obtaining meal orders in established time frame in correlation with daily patient census and assigned workload.
Skills : Planning, Loading.
Description :
Followed hospital and departmental procedures related to patient identification and standards of care in order to maintain patient safety.
Washed hands upon entry and exit of patient rooms, dons appropriate personal protective equipment (PPE), etc.
Prepared and verified enteral formulas, nutritional supplements, and snacks for prescribed patients.
Utilized active patient identification per hospital standard of patient name and date of birth.
Embodied excellent customer service by upholding a professional attitude as a representative of the department when interacting with guests, visitors, patients, and employees.
Resolved patient and visitor complaints in a timely and efficient manner.
Obtains feedback information from patients in order to assess overall service performance.
Experience
2-5 Years
Level
Executive
Education
MS
Room Service Associate Resume
Objective : Room Service Associate is Adhering to departmental hygiene and dress-code standards in order to provide safe food to vulnerable populations; using the First-In First-Out (FIFO) rotation method when supplying inventory items to patient floors and/or re-stocking supplies for the patient room service line.
Skills : Supply Assistant, Service Assistant.
Description :
Advocated for patient care by communicating directly with Registered Dietitians, Certified Dietary Managers, or other necessary personnel in order to fulfill specialized patient requests.
Served in the department command center and follows emergency procedures as directed by the incident commander.
Communicated with nursing staff regarding patients who need special accommodations such as isolation trays, insulin patients, therapeutic needs, allergies, etc.
Handled food and food service areas in accordance with Indiana State Department of Health, Joint Commission regulations and departmental policy and procedures.
Followed a daily cleaning schedule of assigned areas in order to maintain cleanliness/sanitation.
Identified and safely used chemical cleaning agents stocked for various pieces of service equipment, table tops, floors, and dish machine.
Prioritized hand-hygiene within the kitchen in addition to utilizing disposable gloves when indicated.
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