A Sales Support Analyst undertakes administrative job duties relating to the sales department. Most common work activities seen on the Sales Support Analyst Resume include the following – performing data updates, ad-hoc reporting, and user account management; developing and preparing reports; testing and implementing business-enhancement requests; identifying and making recommendations for sales productivity; obtaining forecast information related to value-added services; and assisting in developing and maintaining key documentation.
Summary of qualifications that can showcase a resume includes –extensive knowledge of the sales and order placement process; the ability to use sales supporting mainframe systems and its output; proficiency with ERP systems and knowledge of developing solutions that support sales support situations. A Bachelor’s degree in MIS is seen on resumes. However, other related studies such as an MBA is also acceptable.
Objective : Versatile, hands-on support executive with over approx. total 8 years of Sales Support Analyst working on a variety of projects from conception to delivery. Confident communicator and comfortable working either independently or as part of a team.
Worked directly for Executive Vice President (EVP) of Sales and Marketing.
Served as point of contact for the field sales team, providing support on proposals and reporting market information as required.
Collected market sales information and performed the analysis to identify activity/sales trends.
Facilitated Request for Proposals (RFPs) using Oracle Software.
Maintained sales database, forecasted changes, and processed sales orders.
Developed, processed and distributed the weekly sales and ranking reports for the sales force, efficiently hitting monthly target delivery dates.
Ordered, inventoried, and distributed promotional items for our home office, as well as over 75 additional offices.
Worked with C-Level managers and data vendors to investigate and resolve data inquiries from the field sales organization related to sales data.
Ensured and tracked the successful implementation of awarded bids, which is defined as confirming proposed pricing is used for sales orders, as well as, ensuring billing milestones are achieved.
Sr. Sales Support Analyst Resume
Summary : Sales Support Analyst with a diverse background and over a decade of experience working in financial reporting and analysis for multi-billion dollar organizations. Possesses a unique blend of experience leading a broad range of operational and support functions in fast-paced environments.
Skills : Microsoft Excel, Access, Power Point, Word, Salesforce.
Served as a management team member of four brands: Gold Country Seeds, Jung Seed Genetics, Rea Hybrids, and Tremblay Seeds.
Managed the direction of each brand including marketing funding programs, personnel, and duty distribution.
Worked as a liaison between brands and multiple home office departments including finance, marketing, credit, IT, and manufacturing.
Maintained close communications with staff members.
Monitored usage of market funding within brands and SGA spend to ensure budget compliance.
Prepared financial forecasts through collaboration with finance and operations groups.
Provided indirect matrix management to four offices and fourteen total staff.
Served as a member of the Regional Leadership Team.
Jr. Sales Support Analyst Resume
Summary : More than 7 years experience in Sales, Business development and Customer support with wide process knowledge, team worker, Go-getter, Self Dependent and looking forward for a chance to prove identity.
Skills : Outlook, Word, PowerPoint, Publisher, Access And Excel And SharePoint, Oracle, Mainframe, CIA.
Developed, maintained and published monthly and ad hoc Sales Reporting in order to provide a timely and accurate overview of sales performance by segment and by channel.
Compiled and analyzed sales data in order to provide Executive Level with effective decision-making tools related to product and pricing, quota and salary, and resource/staffing needs.
Managed $200-500K budgets for special event planning, including sales recognition program and large-scale trade shows.
Provided on-ground support for all special events, including sister-company initiatives.
Contributed meaningfully as subject matter expert for major initiatives related to payroll automation, job estimating tool, acquisition transitions, and scorecard development.
Maintained strong inter-departmental alliances in order to ensure the successful implementation of team initiatives.
Engaged all organizational levels with a consistent level of professionalism and discretion.
B.S. In Education
Sales Support Analyst III Resume
Summary : To acquire a Sales Support Analyst position that will utilize skills and experience with a reputable company that values integrity and commitment.
Skills : Sales, Marketing, Finance.
Resolved any issues, creating and managing action items to ensure problem resolution.
Ensured order fulfillment by generating reports, analyzing information, obtaining proper updates from necessary parties, communicating with a necessary party and ensuring information is updated in the system appropriately.
Responsible for the communication of National Sales' methods and procedures to National TWC Partners and Road Runner divisions to ensure compliance; Coordinate information flow between National Sales TWC Partners and TWC Regions.
Updated including serviceability status, install dates, construction status, and additional required information and communicate to necessary parties.
Participated in conference calls with National Channel Managers and TWC Partners to communicate process and procedures and capture customer needs ensuring processes and procedures are designed to fit the customer needs.
Cooperated works with Billing and Receivable Management team and other departments to provide specific reports to respective parties.
Generated via CRM database as well as aggregating data from multiple sources.
Analyzed reports to proactively identify outstanding orders and take action to fulfill.
Information Systems Technology
Sales Support Analyst II Resume
Summary : Offers eighteen years of experience in training and communication development; specializing in public relations, creative program development and assessment administration and debriefing. A motivated team player with exceptional work ethics.
Provided a full range of sales support information systems including lead generation and team communications.
Developed various telephone sales scripts and tele-presentations.
Performed the duties of a software automation consultant.
Conducted telemarketing and sales research, generating $4.5 million in leads.
Served as a project leader for the National Supply Chain Execution Conference and customer service/satisfaction director.
Managed communication for 12 field salespeople including weekly conference calls and information updates.
Developed various marketing systems and collateral for use in customer development and education.
MS In Leadership
Sales Support Analyst I Resume
Headline : To obtain a Sales Support Analyst position with an organization with a stable environment that will lead to a lasting relationship through career specific training and personal development.
Skills : Microsoft Office, Mac, Sap, Salesforce.Com, Salesforce.Com, Business Objects, Business Objects, Excel.
Evaluated current processes related to CMO business operations to identify gaps and develop creative actions.
Performed analyses of the sales process to ensure cost-effectiveness, efficiencies, customer satisfaction, and proper controls.
Participated in Collaborative forecasting processes.
Coordinated cross-functional teams to assess procedures and implement improvements.
Drove all project executions in line with CMO goals.
Contacted customers directly for past due and canceled renewals and gathered data on non-renewing customers.
Established and supported working relationships with home office finance, hr, and administrative departments.
BS In Business
Lead Sales Support Analyst Resume
Summary : Vendor and Consultative Sales and Marketing experience covering actionable insights on sales data to increase productivity and effectiveness of the sales organization with Senior Sales Management and C-Suite stakeholders inclusion.
Skills : Microsoft Office, Sales, Marketing.
Supported a sales team of 7 employees.
Managed customer pricing and invoicing for chemical products such as Polyethylene Terephthalate.
Managed sales contacts and customer database.
Developed a forecasting data tool to aid the sales team in forecasting sales.
Managed invoices including credits and debits.
Managed monthly sales reports from the SAP database to assist in Sales volume and cost to serve.
Supported customer service representatives in resolving pricing issues.
Attended monthly and weekly meetings.
Master Of Business
Sales Support Analyst/Executive Resume
Headline : Recent graduate backed by successful internship experience and various sales positions, seeking a Sales Support Analyst position in a diverse and creative business environment.
Supported regional sales representatives by maintaining customer accounts.
Made amends to customer accounts using Global SAP technology.
Completed projects assigned by a supervisor on a deadline basis.
Communicated with sales representatives on contract conditions for clients.
Communicated with clients on eligibility qualifications.
Communicated with outside agencies to help clients.
Kept record of customer accounts by using SAP technology.
Sales Support Analyst/Representative Resume
Summary : Possess a strong work ethic and the organizational skills required to quickly learn new tasks, assimilate complex information, produce results and meet required deadlines in an evolving, fast-paced corporate environment. Comfortable working autonomously on projects or in a group environment to reach decisions consistent with the goals of a business.
Responsible for the data entry of specified accounts in the Global and Corporate Business Group.
Performed budgeting, planning and analysis activities for sales operations.
Maintained the services SKU portfolio, including SKU creation, price adjustments, and tax considerations.
Responsible to maintain the integrity of SKUs and pricing.
Presented senior management with a quarterly recap of business updates.
Processed service order forms in support of customer service delivery, order management, and customer billing.
Led the successful transition of each brand from stand-alone operating business entities to sales-only focused units while maintaining established budgets.
BA In Business
Sales Support Analyst Resume
Summary : To work in an organization, which provides opportunities for growth, learning and scope for the implementation of
skills and hence give best to the organization. To work, grow and prove to be an asset to the organization and the team by making maximum use of the resource available.
Skills : Microsoft Office, ERP, Hyperion, SOX, Revenue Recognition.
Worked closely with sales teams and the Order Management Group to ensure order transactions are executed properly to allow the company to recognize revenue.
Audited order documents and ensured all necessary documents were executed and collected.
Ensured system configuration and pricing on purchase order was consistent with contract and P&L.
Priced product configurations using profit and loss statements for orders valued up to multi- millions of dollars.
Created processes to improve efficiency as a member of the Process Improvement Team.
Co-authored the Operation Group's Business Continuity Plan.
Selected operations coordinator for the company's ERP Upgrade Implementation.