Catalog Associate Resume
Headline : Seeking a challenging Catalog Associate position in the HVAC industry that will utilize my skills, education, abilities and experience. Knowledgeable of customer and personal service, principles and processes for providing customer and personal services to includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Outgoing technician offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional.
Skills : Case Management, Diagnostic Assessment, Care Point Assessment, Treatment Plan, Curriculum Development.
Description :
- Prepared documents and correspondence such as damage claims, credit, and billing inquiries, invoices, and service complaints.
- Compiled data from records to prepare periodic reports.
- Presented clear and concise explanations of governing rules and regulations.
- Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- Typed acknowledgement letters to persons sending correspondence.
- Maintained files and control records to show correspondence activities.
- Gathered records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
Experience
5-7 Years
Level
Executive
Education
Associate's
Catalog Associate Resume
Headline : To obtain a Catalogue Associate position that will allow me to utilise my customer service skills, strong work ethic, creativity, leadership skills and good judgement. Qualifications include strong leadership skills, a willingness to cooperate with other employees, honesty, the ability to remain on-task during work hours, and ensuring customer satisfaction.
Skills : Word, Outlook, Customer Service, Data Entry, Typing, Receptionist, Medical Records.
Description :
- Answered all incoming calls, and transferring to the appropriate associate when needed.
- Waited on customers at the register and handling most of the store's returns.
- Checked out customers' purchases and all employee purchases so as to manage the use of employee discounts.
- Received incoming catalogue freight and sorting all packages, and scanning all packages to be put in the computer system Logging all returned catalogue items and boxing them as return freight.
- Cleaned and tided surrounding area.
- Occasional restocked of items in the Home are near the catalogue desk Placing orders for customers via phone Placing orders for customers in-store via online catalogue Maintaining general knowledge of store products to better answer customer questions.
- Helped and encouraging customers to apply for in-store credit cards Helping customers with card payments and management Handling catalog order inquires.
Experience
5-7 Years
Level
Executive
Education
BA In Criminal Justice
Catalog Associate Resume
Objective : Obtain a Catalog Associate position as a team-player in a people-oriented organization where I can maximize my strong customer-service experience in a challenging environment to achieve the corporate goals, Create promotional materials to promote products that meet customer needs in a timely fashion, Ensuring that all product development processes are transparent to the organization.
Skills : Certified Ives Trainer, Researching Skills.
Description :
- Processed inbound shipments, complete follow-up on customer transactions, train new employees.
- Worked in customer service/ retail/ sales environment for over twelve years and I have worked in a warehouse facility for over 6 years loading and unloading freight.
- Counted down all catalog registers each night and creating a specific bank of cash for the opener The go-to person for assembling furniture and other displays NOVO1.
- Routed correspondence to other departments for reply.
- Answered customers' questions about products, prices, availability, product uses, and credit terms.
- Catalogued Museum Artifacts into hand files and Computer database -Installed and de-installed museum exhibits as needed -Cleaned/ maintained Priceless .
- Resolved customer grievances.
Experience
2-5 Years
Level
Junior
Education
MS
Catalog Associate Resume
Headline : Aiming for an opportunity to showcase the strength of engineering knowledge and experience with Amazon's and Alcatel-Lucent Enterprise's Supply Chain industry to work for the better future of the company, Manage advertising materials for products that are not already in the store, Creating reports from sales data and other metrics on a monthly basis, Conducting periodic reviews of customer satisfaction level.
Skills : Knowledge Of ERP Systems And Tools Such As SAP Material Management Knowledge Of Spend Management/Reverse Auction.
Description :
- Worked in Defect Reduction team for Amazon.UK market place Investigation of defects in the Supply Chain of an item off sale owing to negative customer feedback.
- Liaised with the vendors and manufacturers to understand the possible scenarios under which issues could have occurred.
- Managed the Amazon UK catalog errors in collaboration with the direct vendors.
- Handled a project in stock queries of UK customers from 3rd party vendors and direct vendors for the warehouses in UK.
- Assisted customers with online orders and purchases.
- Kept up with and organized incoming and outgoing shipments.
- Notified customers of the shipment arrival dates.
Experience
5-7 Years
Level
Executive
Education
MS In Engineering Management
Catalog Associate Resume
Objective : Highly motivated trained scholar with a solid understanding of what it takes to be effective and efficient in the business environment. Driven by the desire to succeed, improve results, and exceed goals with high integrity, strong work ethic, a competitive spirit, and great leadership.
Skills : Excellent Communication , Problem Solver, People Person, Good Work Ethic, Goal Oriented, Collegiate Trained Scholar, Competitive, And Well Organized.
Description :
- Maintained and updated the constantly growing catalog of SuperHeroStuff, one of the largest online retailers of superhero and pop culture merchandise.
- Wrote knowledgeable and descriptive listings for the constantly growing and evolving inventory of items, designing each for maximum customer impact and subsequent sales.
- Created unique SKU numbers/listings and the integration of new products into the database as they arrive.
- Updated existing listings to ensure consistency and accuracy.
- Contacted vendors directly regarding invoices for incoming shipments so that they could be properly processed for payment.
- Helped and assisted customers with their purchase.
- Conducted correspondence calls regarding orders.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Catalog Associate Resume
Objective : To obtain a Catalog Associate, responsible for Creating the marketing collateral catalogs, brochures, specialty product literature, etc., Working with Sales to develop pricing plans, Working with Marketing to create promotional material on a regular basis, Managing the technical aspects of creating and maintaining the product catalogs on a regular basis.
Skills : Can Type 50 Words/per Min, Great With All Microsoft Software Excel, Power Point, Word.
Description :
- Maintained sanitary conditions of work environment.
- Returned all routine and general customer calls in a timely manner.
- Assessed prospects and respond to customer inquiries.
- Developed and maintain a sales force that establishes new accounts in the marketplace, including managing and prioritising accounts from existing accounts.
- Prepared mailings, catalogs, electronic communications, online content, and presentations.
- Created product information displays in catalogs.
- Ensured inventory levels are maintained; maintain product availability; track returns; prepare returns policies; manage credit applications.
Experience
2-5 Years
Level
Junior
Education
B.A. In Communications
Catalog Associate Resume
Objective : A determined and hardworking individual. I have excellent communication skills, telephone techniques and proficient with internet. I am reliable and always keep a positive attitude. I have the ability to learn quickly and dedicated to insuring a high level of customer service at all times. I am detail-oriented and work effectively with others.
Skills : Call Center, Patient Scheduling, Switchboard.
Description :
- Ensured that orders are placed on time with adequate stock levels to meet demand; organize inventory according to order status.
- Developed and maintained the catalog by collecting product information, pricing information, and images throughout the product lifecycle.
- Built a catalogue that reflects current trends in product categories.
- Built strong relationships with customers through e-mail marketing campaigns and in person visits to stores.
- Answered customer questions about products through live chat, FAQs and emails.
- Provided technical support to customers who have questions about products on their website or in stores.
- Provided technical support for our online store as needed.
Experience
2-5 Years
Level
Executive
Education
MS
Catalog Associate Resume
Headline : Catalog Associate is responsible for Managing a catalog of products and create new products as needed, Assisting in the creation of new product pages on the website, and also Assisting with product research, development, and design, Creating product pages related to new products or existing products, Creating marketing collateral for new products or existing products.
Skills : Group Facilitation, Counseling, Crisis Management, Addiction & Recovery, Domestic Violence.
Description :
- Collected sales data from customers to determine pricing, product placement, and other factors that impact revenue generation.
- Developed a system to match customer needs with the best products available on the market.
- Managed the inventory and order fulfillment process for each SKU (stock keeping unit) and ensure timely delivery of products to customers.
- Maintained an inventory of SKUs across multiple locations to ensure efficient delivery of products to customers, including but not limited to shipping status as well as product availability.
- Maintained accurate inventory records for all SKUs in the system.
- Ensured all orders are shipped within specified time frames.
- Maintained stock levels across all SKUs in the system based on set priorities.
Experience
5-7 Years
Level
Executive
Education
GED
Catalog Associate Resume
Headline : As a Catalog Associate, responsible for Providing support to Customer Service representatives via phone or online chat, Coordinating with external vendors regarding ordering/delivery issues, Working closely with Marketing and Sales to determine product positioning and messaging.
Skills : Sales, Marketing, Creative Skills, Team Work.
Description :
- Acted as an information resource for both internal.
- Provided customer service to customers by following up on returns or requests for refunds.
- Collected and entered the information needed for refunds and returns.
- Kept accurate records of all inventory purchases and sales.
- Worked closely with the Product Manager to develop product strategy.
- Created a new catalog item or update an existing catalog item.
- Created a new product or update a product description.
Experience
5-7 Years
Level
Executive
Education
MS
Catalog Associate Resume
Headline : As a Catalog Associate, responsible for Planning and executing all sales strategies and marketing campaigns, Developing and managing company-wide sales organization including the team, budgeting, scheduling and tracking, invoicing and project management, Developing new products or services to increase market share or penetrate new markets, Identifying key product features.
Skills : Tools Such As Ariba Office Applications: MS Excel, Power Point, Word Oracle, SQL And C Programming.
Description :
- Created a pricing plan and price quote to meet sales goals.
- Managed the online catalog interface, including adding new products and updating existing products.
- Responded to customer inquiries regarding product information, pricing, and ordering methods.
- Developed Web site features for the companys website to increase site traffic and sales enrichment.
- Provided support for website maintenance operations (content updates, technical support), including installation of new software updates and updates to existing software applications on site.
- Worked with other departments (e.g., finance, marketing) to create high quality sales pages that meet company goals for customer acquisition and retention .
- Assisted with all aspects of content creation including: writing.
Experience
5-7 Years
Level
Executive
Education
G.E.D
