Senior Technical Trainer Resume Samples

A Senior Technical Trainer conducts and participates in technical training programs. The daily tasks mentioned on the Senior Technical Trainer Resume include – determining the training needs and objectives, writing training programs including manuals, tests, laboratory designs, and outlines; lecturing on safety, installation, programming, and maintenance; writing performance reports of participants, evaluating the effectiveness of the training, determining feedback and making necessary modifications; conducting on-site training; and determining the overall effectiveness of the programs, and making improvements.

Those seeking this job role list on the resume the following skills – knowledge of modern training techniques and tools; the ability to address training needs, experience in designing technical course contents; working knowledge of MS Office, and strong technical writing skills to write manuals and presentations. A degree in a relevant technical field is a mandatory requirement. Related work experience can give exposure to the trainer to handle complex tasks.

Senior Technical Trainer Resume example

Senior Technical Trainer Resume

Objective : Senior Technical Trainer Training Manager, attaining, exemplary background with 16 + years of diverse experience in software applications training, project management, customer service and sales training. Microsoft Certified Trainer (MCT), CompTIA Certified Technical Trainer (CTT+), and DoD 8570 compliant with Security + certification.

Skills : Information Security Analysis, Network Forensics, Programming in Python/C/Java, Penetration Testing.

Description :

    1. Managed , supervised online software applications used for online training and reports.
    2. Trained company trainers how to best utilize software used to achieve satisfactory outcome, objectives.
    3. Provided consultation, recommendations meet training objectives, satisfy company requirements.
    4. Managed maintained user accounts, and all related documents.
    5. Designed analyzed online training process flow.
    6. Created and implemented procedures, rules and policies for online users.
    7. Planned, developed, coordinated in-house technical training Oracle 11.03 other software applications various departments within organization.
    8. Determined teaching methodology, prepared, and developed training materials for on-line training sessions.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Diploma In Computerized Business Systems


Senior Technical Trainer Resume

Summary : Extensive record of success in the development, design, and delivery of healthcare software training. Special expertise in web-based, classroom, and eLearning programs and methodologies. Previously conducted training.

Skills : MS Office, MS Office, Captivate, SumTotal, SumTotal.

Description :

    1. Designed and conducted software training sessions for customers of this provider of laboratory and diagnostic information systems software.
    2. Carried out classroom and web-based training, with sessions ranging from short video clips to 30-hour classes.
    3. Planned and led training.
    4. Oversaw the development and delivery of internal and external training for new software releases.
    5. Performed training on software use, maintenance, monitoring, and troubleshooting.
    6. Participated in system implementations at client sites.
    7. Managed projects, conducted customer training, and delivered support during go-live period.
    8. Trained and mentored several learning consultants and technical trainers.
    9. Authored instructional guides, job aids, checklists, and other technical documents.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
PhD In Education


Jr.Senior Technical Trainer Resume

Objective : Professional experience developing, designing conducting client training for suite software applications. Skilled designing instructional workbook materials conducting classroom web-based training. Provide training external clients with differing needs including System Administrators, Sales Managers, Research Directors, and Account Executives.

Skills : Analytics, SQL, C#, HTML, HTML, Microsoft Office, TCP/IP, Sap, Security, IT.

Description :

    1. Designed and conducted onsite classroom training for application suite of 8 products.
    2.  Partnered with Subject Matter Experts  analyz, discuss training essentials create custom training curriculum that targets their unique learning needs.
    3. Delivered in-person, group training to diverse audience with varied learning needs.
    4. Customized, hands-on training  both small groups and one-on-one sessions.
    5.  Provided individualized feedback on participant's performance and make recommendations for further training plans.
    6. Provided ongoing remote training technical support  existing client base.
    7. Conducted multiple weekly, web-based training sessions using WebEx.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts In Business Administration

Asst.Senior Technical Trainer Resume

Headline : Experienced professional with over sixteen (16) years program operations , General management experience fast paced, high energy, mission focused environments. Performed exceeded all expectations setting new standards raising bar entry level employee, line manager, staff department supervisor, operations division general manager.

Skills : CGMP, Compliance Training, Learning Management System.

Description :

    1. Developed and delivered training virtual learning, in-class and on the job training delivery.
    2. Conducted  train  trainer and 4P training for shop floor trainers.
    3. Worked on Global project teams producing World Class e-Learning training programs for Novo clients including eLearning, Videos, Simulations, using Captivate, Adobe Production Suite and windows media content.
    4. Traveled  facilitate global training workshops/meetings with sites.
    5. Worked with HR partners, Quality, SMEs and senior management to develop effective training content and solutions.
    6. Produced e-learning training programs on Novo Nordisk products and services in the pharmaceutical products industry.
    7. Provided archive support for all training programs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Broadcast Communications

Associate.Senior Technical Trainer Resume

Summary : Seeking position that can utilize leadership management skills retired  Army Senior Intelligence Analyst.  Proven ability serve sole trainer on key customer accounts. Product sales training for internal salespeople, client service staff, designers programmers.

Skills : CGMP, Compliance Training, Learning Management System.

Description :

    1. Formulated executes New Equipment Training (NET) for Program Manager DCGS-  concert with fielding activities worldwide including hostile fire zones.
    2. Provided refresh/reset and over shoulder (OTS) training  directed Army customer.
    3. Provided technical applied training expertise phases  training development.
    4. Developed and presents complex training programs for customers and in-house employees.
    5. Planned and executed fielding conduct of NET in support of C4ISR Systems and Equipment.
    6. Tested trainees measure their learning progress and evaluate effectiveness  training presentations.
    7. Conducted training programs on complex topics and designs and develops training program elements/modules.
    8. Developed Attainment Training Plans to ensure the customer can continue to utilize the fielded equipment over a sustained period of time.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelors Of Intelligence In Basic Training And Food Service School

Senior Technical Trainer III Resume

Summary : High performing procurement systems training manager over 15 years diversified experience SAP and Ariba suite of Tools with complementary Fieldglass experience insurance, pharmaceutical retail industries. Manages creation implementation systematic user-friendly training programs.

Skills : Microsoft Office, Legal, Documentation, Training, Communication, Technical Support.

Description :

    1. Managed training for eTools tools within AIG; including Ariba Buyer, Contracts, SAP and Fieldglass; integrating  sourcing vendor risk processes.
    2. Responsible for planning training requirement, full training plan, curriculum, assisting with communication plans and overall change management.
    3. Created training plan for change from Ariba 8.2 house platform through current Ariba Buyer.
    4. Identified target training audience, drafted appropriate communications and created  curriculum ensuring users were trained for  job function within Ariba Buyer.
    5. Identified and created training documents support classroom training self-service guides.
    6. Created training for Fieldglass and Ariba Contracts module clarifying the entire sourcing process, combining tools to process while ensuring functionality.
    7. Re engineered User Acceptance Testing process.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts In Psychology

Senior Technical Trainer II Resume

Objective : Forward thinking Technology Professional with over 20 years proven experience implementing and maintaining large-scale Call Center/Technical solutions. Advocate strategic process improvement promote growth improve customer satisfaction. Utilize exceptional communication skills liaise with both corporate , external resources establish strong partnerships.

Skills : Program Management, Relationship Building, Communication Team Work And Leadership.

Description :

    1. Delivered training  Aspect Customers Employees  Aspect Call Center Software, Producer/Director, Network Inter Queue, CTI, Call Center Securit.
    2. Reported, encompassed over twenty different courses  classroom, site and distance learning environments.
    3. Worked with Aspect Education Services Course Development staff develop training plans  outline training objectives  class content as needed.
    4. Implemented revisions sustained course materials  necessary  improve training effectiveness.
    5. Consistently achieved desired Satisfaction results 9.3 or higher Conducted needs assessments  necessary determine training requirements customers, partners, and employees.
    6. Excellent decision making & problem solving skills.
    7. Demonstrated teamwork abilities.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
BACHELORS In International Relations

Senior Technical Trainer I Resume

Headline : Over 9 years Technical Trainer 7 years nationwide technical support 3 Years Product Management/Quality Control/Customer Source Inspection 20 years Field Engineering/Component level repair Strong practical experience Customer Supplier.

Skills : Adobe Captivate, Project Management.

Description :

    1. Responsible for identifying training requirements from the customer, adherence to CDRL's and SOW's.
    2. Responsible for tracking configuration of equipment software being installed ensure correct version training material being developed.
    3. Interviewed engineers OJT to capture accurate technical activities, analysis  Break/Fix Call Center team operations/functions, troubleshooting any install work-around issues that were found.
    4. Responsible for acting focal point to test (V&V) complex Operations Center consoles, VTC, AV and IT equipment, prior to requesting government testing for hand-over approval.
    5. Provided  Operations Support (Call Center/Help Desk), military, government civilians other contractors  require end-user interaction with equipment / software installed at HQAMC.
    6. Delivered pilot (alpha and beta) classes, tested evaluated curriculum.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Information Systems, Accounting

Lead Senior Technical Trainer Resume

Objective : Senior Technical Manager / Trainer / Engineer with comprehensive background development, design, delivery technical subjects targeted for wide array business users highly experienced technical audiences. 

Skills : Project Management,Program Management, ITILv3, IT Trainer, Strategic Planning, Security+, MS Project.

Description :

    1. Managed training programs for Intelligent.
    2. Developed  entire training program for Intelligent.
    3. Developed  Dose Edge training program from scratch.
    4. Performed needs analysis and tracked performance metrics.
    5. Created and delivered product presentations for management in order to familiarize them with equipment and technician responsibilities/challenges.
    6. Mentored new trainers in the department and assist them in improving their skills and abilities.
    7. Interacted on a daily basis with technicians, engineers and partners/vendors to stay up-to-date on changes which impact user interaction/expectations of equipment or operations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science In Business Management

Senior Technical Trainer Resume

Objective : Highly skilled professional with a strong technical background with ability adapt ever-changing business world proven track record o success been demonstrated variety of settings from field service, technical call center, operations systems management, manufacturing.

Skills : CCNA, CCAI, A+, N+, ITILv3, MCSE, MCNE, CNSS 4011.

Description :

    1. Conducted technical training classes for call center agents field technicians  new and existing photo lab equipment.
    2. Performed  classroom environment either at the corporate office  district offices located throughout  United States  Canada.
    3. Developed technical training programs based  audiences needs  effectively troubleshoot equipment issues.
    4. Developed included outlines, manuals, testing materials with hands-on practical exercises.
    5. Evaluated performance of call center agents through call monitoring field technicians through tech audits  ride along programs improve training  discover training needs.
    6. Assisted development testing documentation databases  training classes.
    7. Managed team projects including but  limited  video presentations  training program development.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates In Business Administration