A Senior Technical Trainer conducts and participates in technical training programs. The daily tasks mentioned on the Senior Technical Trainer Resume include – determining the training needs and objectives, writing training programs including manuals, tests, laboratory designs, and outlines; lecturing on safety, installation, programming, and maintenance; writing performance reports of participants, evaluating the effectiveness of the training, determining feedback and making necessary modifications; conducting on-site training; and determining the overall effectiveness of the programs, and making improvements.
Those seeking this job role list on the resume the following skills – knowledge of modern training techniques and tools; the ability to address training needs, experience in designing technical course contents; working knowledge of MS Office, and strong technical writing skills to write manuals and presentations. A degree in a relevant technical field is a mandatory requirement. Related work experience can give exposure to the trainer to handle complex tasks.
Objective : Senior Technical Trainer Training Manager, attaining, exemplary background with 16 + years of diverse experience in software applications training, project management, customer service and sales training. Microsoft Certified Trainer (MCT), CompTIA Certified Technical Trainer (CTT+), and DoD 8570 compliant with Security + certification.
Skills : Information Security Analysis, Network Forensics, Programming in Python/C/Java, Penetration Testing.
Description :
Managed , supervised online software applications used for online training and reports.
Trained company trainers how to best utilize software used to achieve satisfactory outcome, objectives.
Provided consultation, recommendations meet training objectives, satisfy company requirements.
Managed maintained user accounts, and all related documents.
Designed analyzed online training process flow.
Created and implemented procedures, rules and policies for online users.
Planned, developed, coordinated in-house technical training Oracle 11.03 other software applications various departments within organization.
Determined teaching methodology, prepared, and developed training materials for on-line training sessions.
Experience
0-2 Years
Level
Junior
Education
Diploma In Business Systems
Senior Technical Trainer Resume
Summary : Extensive record of success in the development, design, and delivery of healthcare software training. Special expertise in web-based, classroom, and eLearning programs and methodologies. Previously conducted training.
Skills : MS Office, MS Office, Captivate, SumTotal, SumTotal.
Description :
Designed and conducted software training sessions for customers of this provider of laboratory and diagnostic information systems software.
Carried out classroom and web-based training, with sessions ranging from short video clips to 30-hour classes.
Planned and led training.
Oversaw the development and delivery of internal and external training for new software releases.
Performed training on software use, maintenance, monitoring, and troubleshooting.
Participated in system implementations at client sites.
Managed projects, conducted customer training, and delivered support during go-live period.
Trained and mentored several learning consultants and technical trainers.
Authored instructional guides, job aids, checklists, and other technical documents.
Experience
10+ Years
Level
Senior
Education
PhD In Education
Jr.Senior Technical Trainer Resume
Objective : Professional experience developing, designing conducting client training for suite software applications. Skilled designing instructional workbook materials conducting classroom web-based training. Provide training external clients with differing needs including System Administrators, Sales Managers, Research Directors, and Account Executives.
Skills : Analytics, SQL, C#, HTML, HTML, Microsoft Office, TCP/IP, Sap, Security, IT.
Description :
Designed and conducted onsite classroom training for application suite of 8 products.
Partnered with Subject Matter Experts analyz, discuss training essentials create custom training curriculum that targets their unique learning needs.
Delivered in-person, group training to diverse audience with varied learning needs.
Customized, hands-on training both small groups and one-on-one sessions.
Provided individualized feedback on participant's performance and make recommendations for further training plans.
Provided ongoing remote training technical support existing client base.
Conducted multiple weekly, web-based training sessions using WebEx.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Asst.Senior Technical Trainer Resume
Headline : Experienced professional with over sixteen (16) years program operations , General management experience fast paced, high energy, mission focused environments. Performed exceeded all expectations setting new standards raising bar entry level employee, line manager, staff department supervisor, operations division general manager.
Developed and delivered training virtual learning, in-class and on the job training delivery.
Conducted train trainer and 4P training for shop floor trainers.
Worked on Global project teams producing World Class e-Learning training programs for Novo clients including eLearning, Videos, Simulations, using Captivate, Adobe Production Suite and windows media content.
Traveled facilitate global training workshops/meetings with sites.
Worked with HR partners, Quality, SMEs and senior management to develop effective training content and solutions.
Produced e-learning training programs on Novo Nordisk products and services in the pharmaceutical products industry.
Provided archive support for all training programs.
Experience
5-7 Years
Level
Executive
Education
Broadcast Communications
Associate.Senior Technical Trainer Resume
Summary : Seeking position that can utilize leadership management skills retired Army Senior Intelligence Analyst. Proven ability serve sole trainer on key customer accounts. Product sales training for internal salespeople, client service staff, designers programmers.
Formulated executes New Equipment Training (NET) for Program Manager DCGS- concert with fielding activities worldwide including hostile fire zones.
Provided refresh/reset and over shoulder (OTS) training directed Army customer.
Provided technical applied training expertise phases training development.
Developed and presents complex training programs for customers and in-house employees.
Planned and executed fielding conduct of NET in support of C4ISR Systems and Equipment.
Tested trainees measure their learning progress and evaluate effectiveness training presentations.
Conducted training programs on complex topics and designs and develops training program elements/modules.
Developed Attainment Training Plans to ensure the customer can continue to utilize the fielded equipment over a sustained period of time.
Experience
10+ Years
Level
Senior
Education
Bachelors Of Intelligence
Senior Technical Trainer III Resume
Summary : High performing procurement systems training manager over 15 years diversified experience SAP and Ariba suite of Tools with complementary Fieldglass experience insurance, pharmaceutical retail industries. Manages creation implementation systematic user-friendly training programs.
Skills : Microsoft Office, Legal, Documentation, Training, Communication, Technical Support.
Description :
Managed training for eTools tools within AIG; including Ariba Buyer, Contracts, SAP and Fieldglass; integrating sourcing vendor risk processes.
Responsible for planning training requirement, full training plan, curriculum, assisting with communication plans and overall change management.
Created training plan for change from Ariba 8.2 house platform through current Ariba Buyer.
Identified target training audience, drafted appropriate communications and created curriculum ensuring users were trained for job function within Ariba Buyer.
Identified and created training documents support classroom training self-service guides.
Created training for Fieldglass and Ariba Contracts module clarifying the entire sourcing process, combining tools to process while ensuring functionality.
Re engineered User Acceptance Testing process.
Experience
7-10 Years
Level
Senior
Education
Bachelor Of Arts In Psychology
Senior Technical Trainer II Resume
Objective : Forward thinking Technology Professional with over 20 years proven experience implementing and maintaining large-scale Call Center/Technical solutions. Advocate strategic process improvement promote growth improve customer satisfaction. Utilize exceptional communication skills liaise with both corporate , external resources establish strong partnerships.
Skills : Program Management, Relationship Building, Communication Team Work And Leadership.
Description :
Delivered training Aspect Customers Employees Aspect Call Center Software, Producer/Director, Network Inter Queue, CTI, Call Center Securit.
Reported, encompassed over twenty different courses classroom, site and distance learning environments.
Worked with Aspect Education Services Course Development staff develop training plans outline training objectives class content as needed.
Implemented revisions sustained course materials necessary improve training effectiveness.
Consistently achieved desired Satisfaction results 9.3 or higher Conducted needs assessments necessary determine training requirements customers, partners, and employees.
Excellent decision making & problem solving skills.
Demonstrated teamwork abilities.
Experience
0-2 Years
Level
Junior
Education
International Relations
Senior Technical Trainer I Resume
Headline : Over 9 years Technical Trainer 7 years nationwide technical support 3 Years Product Management/Quality Control/Customer Source Inspection 20 years Field Engineering/Component level repair Strong practical experience Customer Supplier.
Skills : Adobe Captivate, Project Management.
Description :
Responsible for identifying training requirements from the customer, adherence to CDRL's and SOW's.
Responsible for tracking configuration of equipment software being installed ensure correct version training material being developed.
Interviewed engineers OJT to capture accurate technical activities, analysis Break/Fix Call Center team operations/functions, troubleshooting any install work-around issues that were found.
Responsible for acting focal point to test (V&V) complex Operations Center consoles, VTC, AV and IT equipment, prior to requesting government testing for hand-over approval.
Provided Operations Support (Call Center/Help Desk), military, government civilians other contractors require end-user interaction with equipment / software installed at HQAMC.
Delivered pilot (alpha and beta) classes, tested evaluated curriculum.
Experience
5-7 Years
Level
Executive
Education
Information Systems, Accounting
Lead Senior Technical Trainer Resume
Objective : Senior Technical Manager / Trainer / Engineer with comprehensive background development, design, delivery technical subjects targeted for wide array business users highly experienced technical audiences.
Skills : Project Management,Program Management, ITILv3, IT Trainer, Strategic Planning, Security+, MS Project.
Description :
Managed training programs for Intelligent.
Developed entire training program for Intelligent.
Developed Dose Edge training program from scratch.
Performed needs analysis and tracked performance metrics.
Created and delivered product presentations for management in order to familiarize them with equipment and technician responsibilities/challenges.
Mentored new trainers in the department and assist them in improving their skills and abilities.
Interacted on a daily basis with technicians, engineers and partners/vendors to stay up-to-date on changes which impact user interaction/expectations of equipment or operations.
Experience
2-5 Years
Level
Junior
Education
BS In Business Management
Senior Technical Trainer Resume
Objective : Highly skilled professional with a strong technical background with ability adapt ever-changing business world proven track record o success been demonstrated variety of settings from field service, technical call center, operations systems management, manufacturing.
Conducted technical training classes for call center agents field technicians new and existing photo lab equipment.
Performed classroom environment either at the corporate office district offices located throughout United States Canada.
Developed technical training programs based audiences needs effectively troubleshoot equipment issues.
Developed included outlines, manuals, testing materials with hands-on practical exercises.
Evaluated performance of call center agents through call monitoring field technicians through tech audits ride along programs improve training discover training needs.
Assisted development testing documentation databases training classes.
Managed team projects including but limited video presentations training program development.
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