Siebel Consultant Resume Samples

A Siebel Consultant is responsible for achieving the goals of the company through the deployment and implementation of Siebel solutions. While actual duties vary based on the requirements of the company, the following are certain common duties seen on the Siebel Consultant Resume – identifying the client’s requirements; troubleshooting technical problems; ensuring integration of Siebel solutions, gathering and analyzing of technical and functional requirements; conducting gap analysis, preparing and updating documents; recommending clients the effective utilization of software packages and observing of defined standards and methodologies.

Those seeking this job role should mention on the resume the following skills – good academic records, prior working experience in telecommunications and IT; knowledge of Telco architecture; exposure to Siebel application and CRM processes; and knowledge of Siebel configuration, data architecture, and Siebel Data conversion. A degree in IT or computer science is commonly seen on resumes.

Siebel Consultant Resume example

Siebel Consultant Resume

Headline : Over 8 years of diverse experience in Customer Relationship Management (CRM) Applications using Siebel Worked in various modules of Siebel like Call-Center,ePharma,Public Sector, Sales, Service and Finance etc. Extensively worked in Siebel configuration, eScript, VB Script, workflow processes, business service and Interfacing Siebel to Various enterprise applications (EAI).

Skills : IT Management, Software Delivery, System Architect.

Description :

    1. Dealt with customizing the Siebel Call Center application.
    2. Involved in designing and implementing solutions to meet business needs.
    3. Involved in each phase of Siebel Implementation Life Cycle which includes Analysis, Design, Configuration, Testing and Maintenance.
    4. Worked with business users to gather requirements and propose solutions in Collab sessions.
    5. Worked with TCS Offshore team to help/guide them in resolving issues.
    6. Created custom OpenUI themes to display UI as per business requirements.
    7. Created EBC's based on database views to display data using OpenUI.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Technology


Sr. Siebel Consultant Resume

Objective : 15 years of IT industry and 12 years of Siebel experience Certified Siebel Consultant - Experienced in Siebel Configuration, EAI, EIM, Order Management, and Administration Sun Certified Java 5 Programmer Worked with multi-cultural teams across multiple countries. Extensive experience with requirements collection, design, development, customizations and implementation of software applications especially CRM applications Proficient in analyzing and translating business requirements to technical architecture Strong Object Oriented Programming, Database knowledge, Application Architecture and development knowledge Experience in leading and managing teams.

Skills : Architect, Business Analyst, System Analyst, OBIEE, OBI, OBIA, OBI Apps, SIEBEL, INFORMATICA, SIEBEL Analytics, DAC, SIEBEL Marketing.

Description :

    1. Created EIM data load jobs and procedures to load accounts, contacts, opportunities and activities data into Siebel database.
    2. Modified OpenUI Web Templates to customize the look and feel of Siebel Application.
    3. Configured assignment rules to assign Contacts based on regions using Assignment Manager.
    4. Modified OpenUI Web Templates to customize the look and feel of Siebel Application.
    5. Helped in new device registrations and any updates to the existing devices.
    6. Helped address end user issues and grievances, and thus help Medtronic improve its services and product quality.
    7. Served in CTMS (Clinical Trial Management System) to capture the trials and associated details and payments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Master Of Engineering


Jr. Siebel Consultant Resume

Objective : Over 13 years of professional IT experience in online advertising, insurance and banking industry with 5 years of experience in Salesforce.com CRM and platform and 5 years as a SIEBEL CRM platform. Salesforce Certified Developer Certified SCRUM Master Siebel Certified Consultant Certified Apttus Cash to Quote Have experience in 3 full life cycle implementation in salesforce.

Skills : CRM, Salesforce, CRM Customization.

Description :

    1. Responsible for Requirement Gathering, Prepare SRS & FS Doc, Prepare Technical Design, Development, Testing.
    2. Designed and defined the migration process from Legacy System.
    3. Automated the EIM process, data massaging with SQL and scheduled nightly loads.
    4. Achieved SAP integration with Siebel SAP Adaptor, used the SAP BAPI tRFC Receiver.
    5. Modified Workflows, Mappings and logic in Business Services to accommodate custom fields.
    6. Worked as contractor later hired by global information company.
    7. Provided indispensable information tailored for professionals in the financial services, media and corporate markets.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Master Of Engineering

Asst. Siebel Consultant Resume

Summary : Over 8 years of diverse experience in Customer Relationship Management (CRM) Applications using Siebel. Extensively worked in Siebel configuration, eScript, VB Script, workflow processes, business service and Interfacing Siebel to Various enterprise applications (EAI).

Skills : IT Management, Software Delivery, System Architect.

Description :

    1. Worked on Order Mgmt, Service Requests, Account and Contacts.
    2. Led team of four on project for CRM product upgrade.
    3. Played vital role in CRM implementation and feasibility studies for Thomson Reuters Client.
    4. Performed business analysis, architecture design and development of an interface between Siebel Call Center at Marriott and Peregrine call center in.
    5. Worked involved design and development of business processes and user interface screens using web based eScripts Developed servlets interface.
    6. Provided Siebel information to external applications.
    7. Involved in each phase of Siebel Implementation Life Cycle which includes Analysis, Design, Configuration, Testing and Maintenance.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Technology

Associate Siebel Consultant Resume

Objective : More than 7.5 years of experience in IT Industry Strong exposure to all steps of project life cycle such as High Level Design,Technical Design, Development and Unit Testing, Production Migration, Support. Strong CRM expertise. Thorough understanding and working experience of different Siebel verticals.

Skills : Development and Unit Testing, Production Migration, Support.

Description :

    1. Worked as a senior developer in siebel configuration.
    2. Configured and monitored siebel server components, including changes in parameter and log levels.
    3. Did server administration role includes setup of local db for entire team of development, created database username id/passwords and granted access to users Server administration also included refresh of siebel srf files etc.
    4. Did setup of log level parameters to extract desired log files for debugging of multiple issues.
    5. Changed siebel server parameters to maintain performance.
    6. Did analysis, bug-fixing and end to end support for all application related activites during entire project cycle.
    7. Maintained and updating Oracle service request (SR) list and liased with Oracle SMEs.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Master Of Computer Applications

Siebel Consultant/Executive Resume

Headline : Around 12 years of experience in software development, 1+ years of experience in all phases of Hadoop and HDFS development. Hands on experience using Hadoop components - Map Reduce, Hive, Pig Working experience on UNIX environment. Working experience of scripting languages and Relational Databases. Experienced in leading teams that worked on Grid computing/Cloud Computing.

Skills : UNIX environment, Relational Databases .

Description :

    1. Modified OpenUI Web Templates to customize the look and feel of Siebel Application.
    2. Wrote custom business services and escripts following best practices.
    3. Reviewed codes and workflows for performance enhancement.
    4. Lead a team of developers for a successful Siebel upgrade.
    5. Migrated Actuate reports to BI Publisher reports.
    6. Evaluated solutions based on newer technology like TBUI for some of the business requirements.
    7. Redesigned some of the existing screen flows using customer dashboard.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Siebel Consultant II Resume

Objective : Salesforce certified CRM professional with over 10 years global IT experience. SFDC experience with 4 implementation & a Support project Also designed & developed solutions in Siebel, OBIEE, bi-spoke Java/.NET applications & Web Technologies. Specialist in SFDC real time integration & Open CTI (Cloud based) as well as CTI Toolkit based (adapter installable) implementation.

Skills : Salesforce.com, Eclipse IDE, CTI ToolKit, AJAX ToolKit.

Description :

    1. Configured Fulcrum search for eCustomer.
    2. Redesigned existing designs for performance enhancement.
    3. Worked on developing prototypes for future business needs involving interfacing with Google API.
    4. Performed tuning the Visa Siebel applications for addressing the latency issues in collaboration with Oracle.
    5. Made analysis of the Latency issues found made fixes and drafted a fix plan with estimation for a fix release rollout as Maintenance Release plans.
    6. Worked closely with the Visa CRM Support Leaders and 3rd party Support Services to deliver quality and timely support services.
    7. Understood the needs of the business and recommend enhancements through the application of technologies, systems, and process changes to resolve the issues.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Engineering

Siebel Consultant I Resume

Objective : Have diversified experience in analysis, design, implementation and full life cycle development. Possess strong technical knowledge with abilities in problem solving, researching, planning, organizing, forecasting, motivating, and communicating.

Skills : Problem solving, Researching, Planning.

Description :

    1. Involved in a new redesign implementation of the Exelon Energy call center project in King of Prussia, PA.
    2. Responsible for setup of Oracle Enterprise Manager 12c for the Siebel Environments and Siebel Patching at Visa.
    3. Enhanced OBIEE 11g rpd's in the application.
    4. Maintained, Tune and Manage the CTI setup for the application. 
    5. Responsible for writing the java script files to achieve the business logic in Open UI.
    6. Responsible for bug fixes of Open UI.
    7. Performed as Management Consultant with on-shore VISA teams to understand Visa CRM support needs.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
BS In Computer Science

Siebel Consultant/Coordinator Resume

Objective : 10+ year of IT Experience involving all phases of software development cycle, primarily in the services domain. Around 3 years of client facing experience, working as Technical Architect, Solution designer and Onshore coordinator with cross cultural teams at client locations. An impassioned MDM architect, who mentors with commitment, passion and understands that strong working relationships create great teams and produce exceptional results.

Skills : IT Experience, Technical Architect.

Description :

    1. Created and configured business objects, business components, screens, views, applets, multi-value links and MVG to reflect all the changes made according the requirements.
    2. Supported & Enhancement project in financial domain, modifying interfaces, workflows, CTI, Siebel UI.
    3. Refreshed current balance from Flexcube using EAI HTTP Transport Web Service.
    4. Updated customer category according to MIS(Business Analysis Tool) data Creation of business process including applet configuration, business service, workflow and integration, workflow policy for assignment of contact records.
    5. Set up of Shinsei Bank Siebel COB site & New UAT environment.
    6. Planned and implemented of data purging for "Activity" and "Service Request".
    7. Supported Siebel production environment through Shinsei bank helpdesk.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Certificate In SFDC

Siebel Consultant Resume

Objective : Oracle Siebel CRM Certified Consultant with 9 years of experience as CRM Business System Analyst and Solution Architect. Currently working as a Techno Functional Consultant and expert in executing multiple Sprints / User stories on Agile Methodology. Articulate business requirement document (BRD), functional specification document (FSD), Use case document, Test Scripts, UML and Process Flow diagrams.

Skills : Test Scripts, UML and Process Flow diagrams.

Description :

    1. Integrated Siebel & AVAYA application using Siebel CTI, Customization of CTI toolbar & DEF file.
    2. Worked with onsite and offshore team members for application development and deployment activities Develop/Monitor Siebel EIM batch process/Extraction batch and resolving issues in same.
    3. Involved in a new full implementation project for Immigration and Naturalization Service call center.
    4. Configured and designed several screens, views and applets which includes most of the features in Siebel such as Join/Link, Business Components, adding custom extension columns, pick lists/applets, applet toggling, drilldown, and Siebel VB.
    5. Responsible for the pre/post application administration which includes adding new users in Siebel and SQL Server, visibility, setting up the configuration and the Siebel SRF files, fixing problems and managing the entire application.
    6. Installed a complete environment that includes, Gateway Server, Siebel Server, Siebel Database Server, client applications and Tools.
    7. Responsible for Siebel Anywhere to distribute the Configuration and the SRF files in the production environment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
M.Tech. In Computer Science