A store assistant manager assists the store manager and executes various other job tasks as well. A well-crafted Store Assistant Manager Resume falls nothing short of the following core duties – taking responsibility of the store, assisting in supervising store staff and complicated sales, identifying opportunities for enhancing business growth, identifying staff hiring and firings, planning campaigns and promotions, receiving vendor deliveries, controlling stock levels, controlling shrinks and performing all other duties as directed by the store manager.
The skills required for this employment are – financial and business acumen, problem-solving and decision quality skills, relationship management, influencing and negotiation skills, organizational and time management skills, computer competencies and a strong listening and communicating ability. Even though a good experience may overtake a formal education, employs prefer a GED to the least for filling this post.
Objective : Highly experienced customer service Junior Store Assistant Manager. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining an emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable interacting with all levels of the organization and the public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.
Skills : Microsoft Office, Customer Service, Training, Construction, Time Management, Leadership, Sales.
Description :
Provide part-time employees with sales floor training. Maintain records of all sales, deposits, orders, etc.
Maintain effective levels of inventory and unit movement. Provide DIY and Contractors with excellent customer service. Making sure the store follows all safety regulations and standards.
Train all new employees on policies, procedures, and merchandise. Transfer in all shipments and input data into the POS system (new inventory, repairs, special orders).
Transfer out shipments with appropriate paperwork (repairs, custom designs, etc.) Complete and submit payroll for all employees weekly.
Complete all in-store credit applications and contact the credit department for all credit issues Open/close store (close all registers, nightly bank deposits, secure all inventory in-store safe, etc.).
Hold weekly strategy sessions with each employee to maximize productivity Obtain appointments for special events (diamond shows, VIP events, etc.). Make weekly excursions for recruiting purposes.
Assist customers and handle all customer care issues Handle all money transactions Handle 3 line phone system Attain daily, monthly, and yearly sales goals.
Experience
2-5 Years
Level
Junior
Education
Bachelor's In Marketing
Hub Store Assistant Manager Resume
Objective : Personable Customer Service-oriented Hub Store Assistant Manager, dedicated to the highest level of customer service. Outgoing and efficient with the capacity to multi-task and problem solve. Passionate about putting others' needs before own. Team oriented, and self-motivated.
Responsible for convenience store and attached franchised food service store operations, making staffing decisions, point-of-sale cash reconciliation, ensured day-to-day tasks were completed in a quality fashion for the entire store.
Worker management on a daily basis including hiring and disciplinary action.
Effectively monitored competition and made decisions on adjusting product prices to remain competitive in the local market.
Scheduled staff to maintain proper workforce coverage over extensive daily hours.
Monitored the stock of in-store merchandise and managed new orders in a cost-effective manner.
Vendor relationship management including new product roll-outs and promotions. Cash on hand management including bank deposits and coin acquisition to re-stock register tills.
Managed all store operations to provide customers with a safe, satisfying, in-stock shopping environment per company customer service guidelines.
Scheduled and prioritized work of direct reports to achieve established goals for planned sales, as well as profit and loss statements.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Store Assistant Manager/Sales Manager Resume
Headline : Store Assistant Manager/Sales Manager adept in managing the overall profitability of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives. Hands-on experience in managing relationship development post franchisee finalization. Proficient at providing value-added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms.
Skills : Collections, Customer Service Skills, Kronos, Excel, Microsoft Office, Enterprise Software
Description :
Responsible for store performance goals and revenue growth maintenance. Telemarketing for new business and distributing print materials.
Assist store manager with training and managing all coworkers. Keep the area neat, clean, and professional at all times.
Review past due accounts and communicate in person and via phone with customers to promote timely payments.
Responsible for entire store operations in the absence of the manager, In charge of shipping and receiving, Ordering and stocking of merchandise, Merchandised end cap displays, Responsible for inventory control.
Responsible for total operations of store Provide leadership and development for associates.
Work with vendors for supplying business needs In charge of interviewing, hiring and training staff.
Ensure staff compliance with HIPAA guidelines and state standards. Process and check in-store deliveries Utilize Staffworks to prepare work schedules.
Perform and maintain merchandise changes.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Store Assistant Manager/Senior Manager Resume
Summary : Strong organizer, motivator, team player and decisive leader with successful track record in directing from original concept through implementation to handle diverse market dynamics. An effective communicator with excellent relationship building & interpersonal skills. Experience in organizing the promotional activities/events and escalating the business and market coverage.
Responsible for the daily operations of the store. Responsible for the scheduling of employees.
Responsible for interviewing and hiring prospective candidates. Responsible for opening and closing the store, greeted and assisted customers, received a truck and drop-shipped merchandise, ordered merchandise for and stocked store, cash register operations, balanced all cash, checks, and charges, cleaned as necessary.
Train new hires, meet daily sales goals, handle deposits while maintaining a positive attitude and assisting my guests.
Enforce company policies, handle cash deposits, Assist customers with wants and needs.
Reconciled cash drawers; daily reports; bank deposits; gas surveys, ordering, and measuring.
Supervised 6-8 employees, created schedules, provided training. Facilitated merchandise inventory, weekly orders, and other necessary tasks.
Responsible for the daily running of the store. Ordering, scheduling input of store numbers into a computer, cleaning, stocking.
Experience
7-10 Years
Level
Senior
Education
Bachelor's Of Science
Trainee Store Assistant Manager Resume
Objective : Trainee Store Assistant Manager possessing strong communication skills & leadership qualities. Having good experience in tackling issues during customer service helping both the parties involved in a win-to-win situation. Worked in various capacities like Assistant Manager, Supervisor, & Ground Staff.
Skills : Inventory, Data Entry, Communication Skills, Receptionist Skills, And Knowledge.
Description :
Directed all activities related to selling & service, merchandising, sales promotion, store maintenance, shortage prevention and sales support functions for a multi-million dollar portion of the store, as well as assisting the Store Manager in the store-wide execution of these activities.
Was responsible for the training, coaching and the development of the sales team.
Reviewed and utilized all scorecards, including Selling Area Scorecard, and Associate observations; provide feedback to Sales Managers and identified areas of opportunity.
Celebrated and recognized selling successes and coached associates to improve selling performance.
Ensured an executive presence and appropriate coverage throughout the store.
Maintained high customer readiness standards; delivered a clean, neat and easy to shop store environment.
Build a recognition culture by executing the Macy's recognition program through energizing, engaging storewide rallies.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts
Store Assistant Manager - Temp Resume
Objective : Results-oriented Store Assistant Manager with proven management experience supported by team leadership, communication and organizational capabilities within a changing economic environment. Strong budgeting sales forecasting and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash/inventory management.
Skills : Kronos, Excel, Microsoft Office, Enterprise Software, Customer Service Skills.
Description :
Interviewed, hired and trained new employees. Completed new hire paperwork including I-9's, W-2's and other required forms.
Responsible for managing the day to day operations of a store employing at times upwards of 75 team members.
Implemented and maintained store planograms as directed by corporate headquarters while at the same time adjusting these directions to keep the store as presentable, full and shoppable as possible to attract customers and sales.
Focused on and developed areas of opportunity within the store using weekly metric reports, flash reports, P and L reports.
Have used scheduling programs such as E Roster and maintained store supply ordering through the use of the IPro system.
Answered directly to the store manager and district manager as to the overall status of the store as well as sales gains or failures.
Was part of a management team that within 3 months raised store profits by 45%.
Experience
2-5 Years
Level
Junior
Education
Diploma
Store Assistant Manager - Operations Resume
Summary : Highly motivated Store Assistant Manager with extensive experience in customer service and quality control. Excellent written and oral communication skills. Remains calm and in control in high-stress situations. Broad skills in educating personnel to achieve exceptional levels of customer service building teams and ensuring the achievement of corporate goals.
Skills : Management, Inventory Control, Staff Hiring And Training, Reliable And Punctual.
Description :
Maintained a neat, well-groomed appearance including impeccable personal hygiene and hair restraint that met company standards.
Took the necessary steps to meet customer needs and effectively resolve food or service issues.
Took initiative to find extra tasks when scheduled duties were completed.
Correctly received orders and processed guest and vendor payments.
Cashiering/customer service Inventory stocking and auditing.
Manage store resources and employees to sell incremental gallons, grow profits, and grow sales for different market segments within the architectural coatings industry through customer relations of new accounts, key accounts, existing accounts, and opportunity accounts.
Aid manager in a new store to develop employees and exceed store financial goals.
Experience
7-10 Years
Level
Senior
Education
Bachelor Of Science
Retail Store Assistant Manager Resume
Headline : Excellent Retail Store Assistant Manager with more than five years leading and supervisor-level experience, who understands what is necessary to oversee any business department and achieve its goals while creating a rapport with members and guests. An honest and reliable character, who is a versatile person with strong management and cognitive skills.
Skills : Microsoft Office, Customer Service, Training, Time Management, Leadership, Sales
Description :
Oversee activities directly related to making products, providing services Direct and coordinate activities, the business department concerned, with the production, pricing, sales.
Review financial statements sales, and activity reports, and other performance data to measure productivity and goals achievement to determine areas needing cost reduction, and program improvement.
Manage staff preparing work schedules and assigning specific duties.
Establish and implement department policies, goals, and procedures conferring with board members.
Determine staffing requirements, and interview, hire and train new employees.
Perform sales floor work, such a greeting or assisting customers, stocking shelves, or taking inventory.
Manage the movement of goods into, and out of production facilities.
Implement or oversee environmental management or sustainability program addressing issues.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Store Assistant Manager/Lead Manager Resume
Summary : Dedicated and focused Store Assistant Manager/Lead Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. High energy, outgoing team player with a dedication to positive guest relations and always creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Directed strategic initiatives to achieve store bonuses Prevented store losses using awareness, attention to detail and integrity.
Excelled in exceeding daily credit card application goals.
Achieved high sales percentage with a consultative, value-focused customer service approach.
Worked as a team member performing cashier duties, product assistance, and cleaning.
Managed quality communication, customer support and product representation for each client.
Merchandising, receiving product payroll schedules budgets deposits customer service Accomplishments We were through sales to donate $200,000 to our local hospice.
Experience
7-10 Years
Level
Senior
Education
Associates
Store Assistant Manager/Store Incharge Resume
Headline : Store Assistant Manager/Store Incharge handling store operations and ensure smooth flow of day to day business at the store. Involved in the initial store setup process and have immense knowledge in this area. Responsible for preparing duty roaster on a weekly basis. Responsible for Inventory management for stock and store assets.
Skills : Management, Microsoft Office, Customer Service, Retail, Office Administration.
Description :
Ensure wholesale and retail customers are serviced appropriately to meet their expectations.
Assist in handling customer complaints within district guidelines.
Assist in maintaining the store computer operating system and troubleshoot system as necessary.
Ensure all customer orders are accurately prepared and records maintained.
Assist in placing and following up on purchases from outside vendors per established policy.
Assist in maintaining store inventory levels to maximize sales and inventory turns.
Perform/direct accounts payable process and preparation of necessary documents and checks.
Implement a systematic follow-up program of phone calls and visits for delinquent accounts Work with manager and sales reps to sell customers that present special credit problems and manage the accounts to ensure compliance with the program.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Store Assistant Manager Resume
Headline : Store Assistant Manager with sound expertise in sales, marketing, and business development processes. Developing and maintaining a high standard of merchandising, placement, store branding, and proper display techniques in order to create an inviting impression for customers. Strong sales support, project management, staff leadership, and training skills
Ensured efficient work in a timely manner to handle all customer requests.
Maintained store appearance and presentation standards.
Communicated inventory needs to the Service Center and processed merchandise orders on a timely basis.
Performed daily store opening and closing procedures; secured and safeguarded all company assets; maintained store appearance through proper housekeeping and merchandising; and adhered to retail store security policy and procedures as outlined in the WorkBook policy.
Completed accurate paperwork/documentation daily in the areas of cash receipts; open/close summary; returns; price overrides; voids; customer checklists and timesheets.
Also immediately reported all-cash discrepancies (overages and shortages) to Retail Business Manager and Customer Operation Manager.
Assisted the Manager and District Manager on special assignments.
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