Student Services Coordinator Resume Samples

Description :

1. Perform quality work within deadlines with or without direct supervision.
2. Interact professionally with other employees, students, customers, and suppliers.
3. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, groups, and organizations.
4. Perform and coordinate and variety of student services duties, such as student advising, student records maintenance, and coordination of multiple student activities.
5. Work closely with the Career Services Coordinator to bridge the academic process with the Employment process prior to and upon graduation.
6. Provide a smooth transition for the student into the educational process through orientation, acclimation, retention, support, and connection. 
7. Provide support to assist student toward successful matriculation from an educational program, aiding in the documentation of student outcomes.
8.  Introduce the students to outside resources through seminars, workshops, and information sessions that support retention.

Experience

7-10 Years

Level

Management

Education

MHS

Description :

1. Functioned as an educational administrator and member of the campus management team.
2. Included coordination of new student orientations, selection, training, and ongoing support for resident advisors.
3. Organizing student activities and committees, as well as advising services for students, instructors, and parents.
4. Responsible for tracking student demerits and warnings, convening student judiciary boards, formulation of student ad hoc committees and Wellness programs.
5. Coordinated publication of the student newspaper and community service-related activities for students and staff.
6. Formulation and revision of administrative policies and writing for internship and alumni newsletters.
7. Tracking of incident and safety reports, dormitory inspections and representing the Institute through various professional organizations.

Experience

10+ Years

Level

Senior

Education

M.Ed

Description :

1. Acted as a liaison between the school and students with respect to admissions, program options, requirements, and progress.
2. Provides students with access to information on school policy, practices and rules.
3. Ensures new students are oriented to college policies and services prior to enrollment.
4. Routed complaints to the appropriate departments and kept students informed of the progress, to bring resolution to issues.
5. Communicated with and advised (when appropriate) students who had academic or attendance problems to ensure resolution toward corrective action.
6. Spent a minimum of 4-5 hours on the phone each day speaking with current and potential students to assist them with their program of study and related coursework.
7. Monitored attendance, academic and enrollment progress of students to ensure that students complied with college policies and procedures.
8. Contacted students through written or verbal communications to disseminate information concerning the students' academic status and provided follow up as necessary.
9. Provided forecasting information toward the preparation of the school's calendar of courses to ensure the campus was offering appropriate courses.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Assisted, encouraged, and advised students to ensure students reached their goal of successfully completing their program of study. 
2. Providing community resource information to students who were dealing with 'life's' issues.
3. Served as liaison between students, faculty, and instructors.
4. Produced and maintained daily and weekly reports to measure effectiveness and ensure positive graduation outcomes.
5. Entered all interactions with students, reports, information, and data into the college's database.
6. Maintained up-to-date Graduation and Employment charts with supporting documentation to ensure above minimum Accrediting Commission of Career Schools and Colleges standards.
7. Provided regular updates to the Campus Director, Director of Education, Career Placement Coordinator and the Director of Student Services.
8. Conducted regularly scheduled First and Half-way Career Advising Interviews with in-school students to ensure positive retention/graduation rates.
9. Maintained a referral directory with references to help students access outside resources they needed while attending school.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Support the Director of Student Services by partnering with faculty and campus departments to identify students who may be in danger of dropping or being withdrawn.
2. Provide input to the Director of Student Services and the Dean of Education in the correlation of attrition/retention statistics to identify student withdraws patterns.
3. Identification of specific courses or faculty that have high attrition rates, or additional problematic or challenging areas.
4. Assist in the planning and implementation of program and services that assist students to re-enter, continue, and complete their academic programs.
5. Assist in preventing, evaluating and resolving student inquiries, issues, problems, and ensure appropriate action is taken to the satisfaction of the student.
6. Worked independently and consistently to meet and deliver deadlines in a timely, responsive manner.
7. Reduced Attrition by 30% having best attendance for the campus and region.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Promoted to current position after receiving superb evaluations and due to having built effective relationships with students in day to day interactions.
2. Serve both traditional and non-traditional student population in every aspect of their day to day happenings as they pursue their diplomas/degrees.
3. Give students opportunities to discuss any issues or concerns that affect their ability to succeed in class.
4. Provide thorough mediation between students or students and faculty/staff when problems arise in order to ensure the well-being and safety of students, faculty, and staff.
5. Problem-solve situations needing immediate resolution.
6. Assist in the prevention of potentially escalating situations involving students.
7. Evaluate the situations that escalate and diffuse them effectively, and ensure appropriate steps are taken to permanently resolve issues depending on their context.
8. Follow relevant policies and regulations when turning to the community to find adequate resources for student situations out of campus control.
9. Coordinate academic advising and student support services are unique to students as needed.

Experience

5-7 Years

Level

Executive

Education

BA

Description :

1. Acted as a direct contact to provide general assistance and information to visitors, students, and faculty.
2. Supported the admission process by generating files and student records, maintaining and tracking related information and processing completed files for submission.
3. Assisted customers with purchases or payments for tuition, fees, or books.
4. Performed various activities to support the accurate and timely process of grades and attendance.
5. Activities included distributing and collecting attendance sheets, inputting information in the appropriate student tracking system.
6. Ensured that the facilities and related equipment are available and in the appropriate condition to accommodate student and faculty use by scheduling rooms.
7. Coordinating equipment checks out, and stocking rooms with the appropriate classroom supplies.
8. Ensure that the appropriate room configuration is set up for use.

Experience

0-2 Years

Level

Fresher

Education

BSIS

Description :

1. Handled the daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
2. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail, and fax.
3. Maintained cleanliness and presentation of stock room and production floor.
4. Provided customer service during an average of 60 or more calls per day by answering student.
5. Greeted students and staff entering the campus to ascertain what was wanted or needed.
6. Inquiries, solving problems and providing new information.
7. Communicated with vendors regarding back order availability, future inventory and special orders.
8. Updated Student account promptly, and also directed calls to appropriate individuals and departments. 

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Trained and monitored the Student Accounts Representative at the College downtown location.
2. Supported and collaborated with all student service staff by filling in numerous positions including student accounts, registrar and financial aid.
3. Problem solved to research, analyze and resolve student disputes as they relate to records or student finance.
4. Assisted registration in requesting high school verifications, attendance monitoring, schedule input and maintenance of student files.
5. Managed all student accounts (over 250 students per quarter), including sending out billing, collecting money, and posting to accounts.
6. Created and utilized various excel spreadsheets to collect, record, maintain and report student data.
7. Introduced several new procedures to student accounts processes such as automated billing.

Experience

5-7 Years

Level

Executive

Education

M.Ed

Description :

1. Served as main liaison between Academic Department and 300-person study body to build rapport and provide academic support and guidance for students.
2. Implemented group sessions in which students openly discussed and resolved issues and concerns.
3. Provided individual peer tutoring to approximately 300 students.
4. Oversaw academic progress, identified problematic areas, and suggest solutions, resulting in an 85% improvement in student completion in a 7-month tenure.
5. Managed student inquiries and concerns, ensuring appropriate actions were taken to students' satisfaction in compliance with the University policy and procedures.
6. Organized specific programs such as Individual Student Assistance to assist students with academic and personal issues that may interfere with their academic career.
7. Compiled attrition and retention reports to identify student withdrawal patterns, such as high drop rates among specific courses/faculty.

Experience

5-7 Years

Level

Executive

Education

MBA

Description :

1. Conducted all undergraduate and graduate advising including pre-enrollment, transfer, and re-entry sessions.
2. Advised students within the online Masters of Education in Classroom Leadership program.
3. Handled all schedule changes for students including course registrations, withdrawals and leave of absences.
4. Served as an integral part of student retention by being the point of contact for questions, concerns, and appeals.
5. Produced reports including student degree completion plans, withdrawal reports and contact logs.
6. Supervised the Site Assistant including the coordination of projects and oversight of the book delivery system.
7. Managed leave requests, timesheet submission and covered duties in the event of her absence.
8. Oversaw management in the learning center facility including the scheduling of classrooms.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Department head for all student services.
2. Conducted all student admission interviews, tours and marketing campaigns to promote the school of massage therapy as well as cosmetology.
3. In charge of data entry and proper organization of all students according to the guidelines established by the Committee for Independent Education (CIE).
4. In charge of all prospective interviewing, finance plans, and scheduling of both new and established students at the Institute.
5. Established exit interview program and conducted these interviews with graduating seniors.
6. Coordinator of all job placement services provided while maintaining other admissions and marketing duties.
7. Responsible for all documentation and weekly reports to be given to the home company.
8. Institute has chosen to close as a school eliminating the need for any support staff.

Experience

5-7 Years

Level

Executive

Education

BA

Description :

1. Actively pursued all avenues of opportunity with businesses for the job search and seek qualified entry-level employment to match graduates skills.
2. Solicited and developed a pool of potential employment partners/sites for graduates and worked with employment partners to match graduates to meet their job needs.
3. Recorded and maintained information in the database (CampusVue) daily.
4. Provided follow up support for graduate placements in relation to program study.
5. Maintained records on placement outcomes for purposes of reporting to the accreditation agency and to share results with the Administration, Faculty and Student Body.
6. Worked closely with the Externship Director in the identification and development of externship worksites and marketing of the externship program.
7. Taught career readiness workshops as assigned by the Director of Education and Director of Career Services.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Maintained student retention rate via telephone conversations or other appropriate methods with students to encourage them to maintain enrollment and class attendance.
2. Provided students with resources related to financial management, healthcare, housing, transportation, and domestic violence prevention.
3. Managed staffing, scheduling, and daily operation of the campus Activity Center.
4. Includes resolution of any issues of parental concerns and/or safety of any children using Center.
5. Responsible for directing New Student Orientation.
6. Implemented new orientation procedure wherein current students participate in the session to make the incoming students feel more at ease.
7. Organization and dissemination of student award assemblies.
8. Initiated the student-run business club, based upon the Campus model, to foster a better understanding of business for all students.

Experience

0-2 Years

Level

Entry Level

Education

MBA

Description :

1. Performed needs analyses, packaged aid, and disbursed awards, loans, and scholarships.
2. Conducted financial aid information sessions for students, families, campus and community groups.
3. Served as a liaison in the complete process of financial procedures, including working directly with lenders, guarantors, and federal agencies.
4. Interpreted, informed, and advised the campus Administration of any significant changes in financial aid and their expected impact on enrollment.
5. Coordinated communication efforts to ensure prompt response to inquiries.
6. Oversaw and worked directly with students and parents throughout the financial aid process.
7. Compiled data for institutional, fiscal, federal, and state reports on student aid as needed.
8. Organized and participated in entrance and exit counseling sessions for our borrowers.

Experience

7-10 Years

Level

Management

Education

BBA