Epic Consultant Resume Samples

Description :

1. Assisted clinicians on how to navigate around the 2014 EPIC and Athena system.
2. Applied strong interpersonal and communication skill in working with all levels of personnel to gain valuable insight and avoid potential problems.
3. Ability to identify, analyze and solve issues, or escalate issues to the HIM team.
4. Encouraged Meaningful Use, and monitored user's scorecard to ensure they are meeting the Meaningful Use requirements.
5. Showed nurses how to document encounters, manage In-basket, orders, and preference list.
6. Assisted CAs, MAs, and nurses with Refill, Abstract and Telephone encounters, and charge capture.
7. Assisted nurses with care plans and patient education, and how to do External and Internal referrals in Epic.
8. Assisted nurses, CAs and MAs with updating patient history, med list, pharmacy info, etc.
9. Showed nurses how to order meds, associate the meds with the diagnosis and route the med to a physician to be signed.

Experience

0-2 Years

Level

Entry Level

Education

Bachelor's

Description :

1. Provided support for Cadence Prelude and Professional Billing for end user in multiple clinic.
2. Troubleshot and resolved end-users issues or concerns to improve system functionality.
3. Worked closely with Security team to correct login issues.
4. Coordinated user support issues for EPIC through the Help Desk ticket system and identifies problem areas that require additional analysis and repair.
5. Coordinated with technical personnel to troubleshoot, maintain, and implement complex and enterprise-wide infrastructure technologies and application based installations while adhering to client policies.
6. Prioritized enhancement and system change requests.
7. Reported status of work including assigned tasks, issues, and risks to Team Lead/Application Manager on a daily basis.
8. Escalated non-resolved issues to the Team Lead/Application Manager Follow documentation and communication processes.
9. Consulted on the integration of the application systems into the work environment for Cardiology, Specialty Physicians, Pediatricians, Primary Care, Infectious Disease and Rehabilitation specialist.

Experience

10+ Years

Level

Senior

Education

Bachelors

Description :

1. Assisted Physicians and Nurses in documenting hyperspace encounters using the recommended workflow.
2. Assisted Nurses on how to view provider schedule, and customize their task Setting up end-user Inbasket pools Assisted front desk in documenting and verifying patient's guarantor and insurance Setting up Favorite Smartext templates Creating smart phrases for the physicians, and also teaching the use and difference between the macro, and smart texts.
3. Educated them on the use of the best practice function.
4. Designed a workflow for the call center on how to get their telephone/med-refill encounters to the right clinics.
5. Efficiently supports clinicians to navigate through their clinical workflow on the hyperspace.
6. Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of Smartsets Educated and assisted clinical staff on how to place orders in epic and create preference list Escalate issues to the Command Centre as the need arises.
7. Performed one-one teaching for their new hires.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Responsible for development, implementation, maintenance, and support duties of CPOE modules.
2. Directed support of clinicians, physicians, and nursing staff during deployment of Epic Care, Ambulatory, Epic Care ED, Cadence and ADT/Prelude.
3. Consulted on the integration of the application systems into the work environment for Cardiology Specialty.
4. Performed assigned activities on projects including analysis of processes and systems, recommendation of quality improvements necessary, tracking and trending needs analysis, and clinical evaluation of system.
5. Responsible for Physicians, Pediatricians, Primary Care, Infectious Disease, and Rehabilitation specialist.
6. Responsible for achieving in-depth knowledge of software and serve as a bridge between users and Epic implementation.
7. Assessed and implemented efficient workflows for the hospital staff.

Experience

2-5 Years

Level

Junior

Education

Master's

Description :

1. Provides just in time training to facility resources, thus reinforcing prior education and training
2. Provides support for the right clinical and operational process behaviors as part of the go-live process
3. Provides one-on-one guidance with physicians, nurses, and other staff to assist with questions or procedures
4. Identifies and resolves issues to client staff
5. Maintains a flexible, calm demeanor as a point of escalation contact
6. Possibly participates as part of the command center
7. Works collaboratively with cross-functional teams across multiple levels of an organization

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Supported Women's services, L&D, NICU.
2. Supported Women's clinic.
3. Assisted with documenting Pre-admission testing.
4. Assisted Physicians in creating and editing notes.
5. In placed orders creating macros and using SmartTools.
6. Assisted Nurses in charting in the Flowsheet, CPOE, and adopting new workflows.
7. Documented and Escalated system issues as needed for end-users.

Experience

7-10 Years

Level

Management

Education

BS

Description :

1. Provided support for post op charges-SCDs/AVIs, blood.
2. Provided Support in the PREOP, PACU, OR and ICU.
3. Provided Support for SBAR-read only, PNDS, med Rec-read only.
4. Provided support for events-PH I care complete,02 stop, out of recovery procedural care complete.
5. Provided support for all select & release-these orders become active.
6. Assisted nurses in documenting pain location and orientation, Aldrete, sedation scales , VS , wounds/incision, GI- to chart foley.
7. Provided assistance to doctors/surgeons/ anesthesia on how to select and release their orders to become active and how to activate PCA in post procedure.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Performs one on one training sessions with end-users prior to Go-Live Assist in user security, template validation, migration of end user's from test environment to production via Data Carrier, terminal mapping, unit layout, end-user security validations.
2. Creates, modifies, flow sheets, cascading flow sheets, order-sets, preference list, user templates.
3. Issues Resolution Go-Live, and post Go-Live Epic Help-Desk contact for the Hospital units and end-users.
4. Assures physicians and staff instant access to patient information and enables them to place orders, follow templates, complete documentation, and exchange important data from any Web browser.
5. Crosses trained HPF, Mainframe, and Dragon.
6. Leads trainer multiple In-Patient, Ambulatory, Radiant, Clin Doc, Go-Lives across four clinics under an umbrella.
7. Maintains key documents and data in Documentum.

Experience

5-7 Years

Level

Executive

Education

Bachelor's

Description :

1. Trains less experienced staff on Epic software application Train Technicians on how to schedule Advance scheduling in Radiant workflow or Mammogram.
2. Trains Radiologist on Navigating linking studies after final result of exam.
3. Trains Technicians on documentation of performed exams, procedure and verifying all orders after final result of text done.
4. Trains Radiologists or Technicians on Orders and order set entry in order documentation of procedure to be done.
5. Supports Technicians on Tech navigator, Image documentation on Dashboard interpretation and Wet Red for order report.
6. Conducts one on one training and small group training for clinicians and front desk staff on how to schedule exiting and new patient's appointment.
7. Provides elbow support in Pre Admission Testing (PAT) units during Go Live.
8. Provides support to the Nurse to identify patients' appointments and availability of Physicians.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Assisted with validation of the clinical workflows.
2. Provided elbow to elbow support to MD's, NP's and RPH's during go-live support with order infusion.
3. Knowledge of hospital operations, inpatient pharmacy workflows and information systems.
4. Provided Go-live elbow support for inpatient main pharmacy and the ICU pharmacy.
5. Resolved issues that MD's and NP'S AND Pharmacist might have and triaged the issues to the command center.
6. Educated physicians on screen navigation, creating and modifying shortcuts, personalizing workspaces and settings.
7. Trained Physicians, NP's and pharmacist on managing their in-basket, today's patient, and their patient lists for rounding and monitoring.
8. Assisted MD's in creating progress notes, entering orders, verifying orders, and managing nurse's request.
9. Assisted pharmacist with creating progress notes, entering their orders, verifying orders, dispensing medications and managing nursing request.

Experience

0-2 Years

Level

Entry Level

Education

Masters