A Supportive Case Manager is responsible for enhancing the quality of patient management, promoting cost-effectiveness, and maximizing satisfaction. A well-written Supportive Case Manager Resume mentions the following core duties – assessing, planning, implementing, evaluating, and monitoring actions required to meet the client’s health and human services needed, coordinating and providing care that is safe, timely, equitable, and client-centered; handling case assignments, drafting service plans, reviewing case progress, helping patients make informed decisions, developing effective working relations and cooperating with the medical team throughout the entire case management process, arranging abeyances with social services, health, and governmental agencies.
Apart from proven work experience, the following skills and abilities are required – knowledge of case management principles, healthcare management, and reimbursement, effective communication skills, time management skills, familiarity with professional and technical emerging knowledge, and teamwork skills. While a high school diploma or GED is sufficient to enter the role, possessing work experience in case management, including as a Nurse, or mental health care manager will be useful.
Headline : As a Supportive Case Manager, responsible for Maintaining written and electronic case files with all relevant client information along with such as identification documents, proof of homelessness, service plan, and documentation of advocacy and financial services as necessary. (i.e., court appointments, landlord/tenant conflict resolution, etc.
Skills : MS Office, Counseling, Management, Crisis Management.
Description :
Performed intake for new and returning clients, providing case management to those in need of housing, medical needs, ADAP referrals, dental and eye care needs.
Prepared necessary paperwork for initial assessments.
Daily client tracked encounters did that were required by immediate supervisor and the Aids Foundation of Chicago.
Counseled newly diagnosed clients regarding the disease (HIV viral load and CD4 count).
Provided case management support services and restorative services to 35 clients diagnosed with severe and persistent mental illnesses.
Met face to face with every client monthly in the community.
Contacted treatment teams monthly to coordinate services.
Experience
5-7 Years
Level
Executive
Education
Masters Degree In Psychology
Supportive Case Manager Resume
Headline : To obtain a challenging career opportunity while continuing to enhance my personal and professional growth. Core Qualifications: Effective Time Management Critical Thinker Team Player Interpersonal Skills Effective Listener Hard Worker Self-Starter.
Skills : Bilingual, Patient Care.
Description :
Provided services in the community to a specialized group of severely mentally ill individuals with substance abuse histories.
Assessed individual's strengths in order to determine adequate service and treatment needs.
Coordinated treatment planning with service providers of varying disciplines.
Acted as a linkage to community services including residential, outpatient, entitlements, and any other service and treatment needed.
Monitored overall service delivery to individuals to ensure continuity, advocated with service providers as needed.
Participated in case management meetings, where the clinical status of individuals are discussed and supervision was provided.
knowledged of residential programs for individuals with intellectual disabilities.
Experience
5-7 Years
Level
Executive
Education
MS
Supportive Case Manager Resume
Objective : Supportive Case Manager with 2 years of experience in Engaging and collaborating by participating in monthly supervision, divisional case manager cluster call-ins, and local Pathway of Hope team meetings driven by the POH Regional Coordinator to ensure best practices.
Provided ongoing intensive case management for 20+ adults & families with Mental Illness.
Assisted and instructed basic life skills for individuals who are in recovery and/or have not experienced independent living.
Provided clients with referrals for other service agencies.
Collaborated with the Treatment Plan, discuss and assist the client individualized service plan in order to achieve their goals.
Created linkages with other Community Based organizations.
provided advocacy, care, and support to emotionally disturbed children, adolescents, and adults, ages 5 - 24 with serious and persistent mental health needs; and at risk of needing institutional or hospital level of care.
Experience
2-5 Years
Level
Executive
Education
BA In Human Services
Supportive Case Manager Resume
Headline : Supportive Case Manager professional drove to help others overcome personal obstacles and development of a higher quality of life, resiliency, and self-awareness. Comfortable working autonomously or in a team-based setting.
Skills : Microsoft Office, Therapy.
Description :
Helped the family access mental health services and community supports they needed.
Delivered services on an outreach basis catered to the family's needs primarily through home visitation.
Kept client and treatment team engaged in an appropriate discourse to guarantee the highest quality of care.
Completed assessments, implemented services, monitored and evaluated the progress of clients.
Performed activities related to individual services plans for conformity with federal and/or agency standards.
Coordinated and monitored the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitored completion of appropriate documentation.
Developed social service evaluations and service recommendations.
Experience
5-7 Years
Level
Executive
Education
BA In Human Services
Supportive Case Manager Resume
Objective : To obtain a more advanced and challenging career with an organization where I intend to remain long-term that has growth potential. An organization, where I can actively apply my education, hardworking ability, acquired skills, and positive attitude for the benefit of the organization.
Skills : Administrative Skills, Program Management.
Description :
Worked with clients who had a history of mental illness and substance abuse in order to regain and obtain sobriety along with maintaining mental wellness.
Provided connections to clients for Rehabs, Long Term Treatment Programs, and/or Day Programs.
Supported clients at the Dept of Social service and Social Security with applications and interviews.
Assisted with locating apartments, employment, community services, and available vocational programs for my assigned clients.
Devised plans to help clients obtain individual goals of working towards regaining independence.
Attended department meetings and training.
Provided case management services to severe and persistent mentally ill clients, including MICA recipients.
Experience
2-5 Years
Level
Junior
Education
GED
Supportive Case Manager Resume
Headline : Supportive Case Manager (SCM) is responsible for the delivery of services to individuals with disabilities. The SCM will collaborate with a team of case managers and other staff to achieve a variety of goals, including helping clients develop and maintain relationships, learning about their needs, developing skills, and improving quality of life.
Skills : Mental Health, Healthcare.
Description :
Provided services and support for persons with functional disabilities due to mental illness.
Assessed functional abilities of client and need for case management services.
Reassessed client on an ongoing basis.
Provided supportive services to client family, and collaterals through a variety of methods, including outreach and home visits.
Advocated on behalf of the clients in matters of entitlements, housing, barriers to service, court-related, etc.
Advocated for and served as a primary resource for all assigned adults with mental illness.
Reviewed referrals from the Oneida County Office of Mental Health to determine and verify client eligibility for services.
Experience
5-7 Years
Level
Executive
Education
MS
Supportive Case Manager Resume
Objective : To obtain a Supportive Case Manager, responsible for creating and maintaining electronic comprehensive demographic data as required on all participants, Must be able to enter all data required into the Salvation Army Information Management System promptly and with a high level of accuracy.
Skills : Microsoft Office, Case Planning Skills.
Description :
Engaged mentally ill clients in a collaborative process to meet their needs.
Kept client and treatment team engaged in an appropriate discourse to guarantee the highest quality of care.
Completed assessments, implemented services, monitored and evaluated progress of clients.
Completed bi-monthly visits to client's residence to assist with benefit management and daily living skills training.
Provided assessments, case planning and coordination of community services.
Provided crisis intervention, monitoring and discharge planning.
Experience
2-5 Years
Level
Executive
Education
Masters In Social Work
Supportive Case Manager Resume
Objective : Supportive Case Manager with 3+ years of experience in Tracking both service and financial data related to the Supportive Housing program and report this quarterly to the State of IL Homeless Reporting Portal. Submit this report at the same time to the Regional Pathway of Hope Coordinator and the Grants and Contracts Coordinator.
Skills : Sensitive, Caring, And Professional Attitude Toward Clients And Staff. Team Player, Organized, Efficient, And Highly Productive.
Description :
Developed rehabilitation goals and service plan to address the client's concerns and needs.
Made Supportive Housing referrals through HRA and other housing providers.
Maintained bi-weekly visits to consumers to provide services needed for them to thrive in the community.
Oversaw and supported the continuity of care and waiver benefits.
Monitored development and ensures maintenance of individual files including required documentation.
Provided information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility; provides guidance and support to individuals and/or family members in locating appropriate providers in the community.
Convened, chaired, and facilitated interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans.
Experience
2-5 Years
Level
Executive
Education
MSW
Supportive Case Manager Resume
Objective : As a Supportive Case Manager, responsible for Collaborating and working closely with the Service Extension and Emergency Disaster Services teams in the service area as well as the Service Extension and EDS Director to coordinate services in the coverage area.
Skills : Case Manager, Identifying SKills, Scheduling Skills.
Description :
Coordinated integration of day program, residential, medical, and other services provided to each individual and ensures service delivery.
Assisted with identifying the need for evaluations, scheduling of evaluations, and monitors completion.
Acted as liaison and provides technical assistance to service providers and monitored compliance with departmental and waiver policies and procedures.
Maintained regular contact and provides supportive guidance to assigned individuals and their families.
Gave information to individuals and/or call-ins, guardians, and families regarding their legal rights, departmental policies and procedures, services provided, and encourages participation in the service planning process.
Scheduled program reviews and monitors implementation of specific program recommendations.
Ensured that legal and financial documents are completed in a timely manner; informed appropriate supervisor and regional administrative staff when services are not or cannot be provided.
Experience
2-5 Years
Level
Executive
Education
M.S In Mental Health Counseling
Supportive Case Manager Resume
Summary : Team-oriented care coordinator with strong track record of establishing solid relationships with clients, co-workers, and local agencies. Skill Highlights Crisis intervention Safety training Incident abuse reporting Infectious disease control Suicide intervention and prevention Conduct Serious Incident Investigations Sexuality Assessments TBI Training Nursing Home Transition and Diversion Waiver Training.
Skills : Training Skills, Community Management.
Description :
Conducted outreach and engagement services in the community in order to identify and support participants for Supportive Housing case management services using a Pathway of Hope Engage and build rapport with the target population and meet the desired outcomes of eligibility requirements.
Maintained an appropriate caseload to fulfil contract requirements with IDHS.
Provided appropriate referrals and linkage to support individuals and families of the local community.
Performed client intake including any assessments and measurements and ongoing follow up needs as appropriate.
Assessed any serious personal safety and mental health.
Provided information on available community resources and referrals as necessary.
Maintained an accurate and updated case/service plan and to support stability and self-sufficiency to include both short and long-term goals with related activities and action steps.
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