Description :

1. Adeptly managed a multi-line phone system and pleasantly greeted all patients.
2. Professionally and courteously scheduled and verified appointment times as well as any balance owed with patients.
3. Performed clerical duties, such as word processing, data entry, answering phones, electronic filing of charts, and faxing.
4. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
5. Helped train new employees on scheduling, insurance verification, and on patient care.
6. Received, screened and routed incoming calls.
7. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
8. Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
9. Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
10. Interacted with providers and other medical professionals regarding obtaining clinical information for authorizations.

Experience

2-5 Years

Level

Junior

Education

Associate

Description :

1. Set up operatory room for surgery, and filling out consent forms.
2. Taking care of patients and dismissing them with information Sterilization of instruments.
3. Maintained an accurate inventory of instruments and supplies for surgery.
4. Maintained an accurate inventory of instruments and supplies for Anesthetic and Implant Dentistry.
5. Responsible for passing hand instruments, preparing restorative materials, exposing and processing radiographs.
6. Maintaining dental equipment, carrying out infection control, sterilization, and waste management activities, including ensuring the availability and use of protective wear.
7. Took, developed, and mounted dental radiographs, including bitewings, using digital X-rays and computers.
8. Maintained accountability of instruments and other dental supplies, and recorded patient heath histories accordingly.
9. Responsible to make sure that the operatory room is ready, stocked, and cleaned prior to each appointment and to discard all disposable items after each visit.

Experience

7-10 Years

Level

Executive

Education

Diploma

Description :

1. Anticipate the needs of the Surgeon and other team members with regard to the requirements of each surgical procedure.
2. Demonstrates and maintains dexterity sufficient to the successful completion of his/her assistant duties on each procedure.
3. In addition to scheduled cases, accepts an assignment to cover emergency call duty on a 24- hour basis, including weekdays, weekends, and holidays as required.
4. Maintains a professional attitude with respect to dignity, privacy, and safety of patients.
5. Follows the policies and procedures of the individual facility to which they are assigned.
6. Treats all documentation from the patient records with the utmost respect and confidentiality in accordance with all applicable laws and regulations( HIPPA).
7. Incorporates safety rules and regulations into the daily performance of the job.
8. Wears approved scrub attire, including ID Badge and facility ID badge as appropriate.

Experience

5-7 Years

Level

Executive

Education

ECFMG

Description :

1. Assisting the surgeon in all phases of patient care such as evaluations, surgeries, and post-op appointments.
2. Responsible for cleaning and sterilization of surgical instruments, laboratories, and treatment rooms.
3. Accountable for ordering medical supplies and verifying medications drawn for daily procedures, drawing up lidocaine injections for procedures.
4. Completing patient charting, clinical and pharmacy logs according to practice standards.
5. Follows all clinical related policies and procedures as well as OSHA, AAAHC and practice clinical guidelines.
6. Annual teaching surgical courses including 30 surgeons from around the world, surgical assistants, and medical representatives.
7. Assisting in a variety of surgeries such as comprehensive facelifts, upper/lower eyelid blepharoplasty, open and closed brow lifts, and mandibular angle implants.

Experience

0-2 Years

Level

Entry Level

Education

BS

Description :

1. Verifies patient information by interviewing patient, recording medical history, confirming the purpose of the visit.
2. Prepares patients for examination by performing preliminary physical tests, taking blood pressure, and reporting patient history summary.
3. Prepares Operatory using sterilization techniques Secures patient information and maintains confidence by completing and safeguarding medical records.
4. Counsels patients by transmitting doctor's orders and questions about surgery.
5. Verifying times with patient, preparing charts, pre-admission and consent forms.
6. Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
7. Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Prepares, sterilizes, organizes, and sets up dental equipment, ensures that all dental instruments are cleaned, dated, and processed according to established clinical guidelines.
2. Monitors and maintains equipment, such as compressors, evacuator systems, in accordance with manufacturers guidelines.
3. Develops and processes radiograph in accordance with provider orders.
4. Assists in the monitoring and maintenance of radiation safety procedures and protocols.
5. Orders and maintains inventories of clinic supplies, and interacts with and processes clinic patients.
6. Schedules appointments perform telephone triage, conducts patient interviews, and obtains prior approvals from third-party payers.
7. Maintains dental laboratory slips and creates and maintains dental records in accordance with established protocol and procedures.
8. Shortly moved to reception to learn to work with customers face to face along with setting and confirming appointments.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Responsible for knowing, cleaning and maintaining all surgical instruments, and when each instrument should or may be used in complex surgeries.
2. Stocking and cleaning operating rooms for surgeries, and providing sterile instruments for surgeons for specific procedures.
3. Additionally, assisting with safe animal restraint for anesthesia, radiology, injections, and examinations.
4. Demonstrate great attention to detail in cleaning and maintaining sterility, and extensive knowledge of usages of surgical instruments.
5. Radiology preparation and proper animal positioning.
6. Using correct animal restraint with IM injections, cephalic catheter placement, and jugular blood draws.
7. Worked in a team of 5-6 technicians and assistants to treat each surgery case from start to finish.

Experience

7-10 Years

Level

Executive

Education

BS

Description :

1. Conducted patient orientation in periodontal disease, at-home oral care for both general and postoperative instructions. 
2. Served as liaison between doctor and sales representatives for surgical and general office materials.
3. Negotiated prices for over 200 product lines.
4. Forecasted amount of supplies needed for both hygiene and surgical procedures without keeping extensive overstock and staying under budget.
5. Managing daily schedules in order to keep a steady flow of patients within the office and reducing patient wait times.
6. Administered local anesthesia for skin biopsies and removed sutures after surgical procedures.
7. Assisting other staff with both clerical and surgical duties in order to promote efficiencies within the practice.
8. Participated in the maintenance of safe conditions within the facility and other related areas.

Experience

10+ Years

Level

Senior

Education

BA

Description :

1. Observe the behavior and condition of animals and monitor their clinical symptoms.
2. Maintain controlled drug inventory and related logbooks.
3. Administer anesthesia to animals, under the direction of a veterinarian, and monitor animals' responses to anesthetics so that dosages can be adjusted.
4. Care for and monitor the condition of animals recovering from surgery.
5. Perform laboratory tests on blood, urine, or feces, such as urinalyses or blood counts, to assist in the diagnosis and treatment of animal health problems.
6. Administer emergency first aid, such as performing emergency resuscitation or other life-saving procedures.
7. Prepare and administer medications, vaccines, serums, or treatments, as prescribed by veterinarians.
8. Fill prescriptions, measuring medications and labeling containers.

Experience

10+ Years

Level

Senior

Education

HS

Description :

1. Educate patients of surgical procedures, costs, coordinate schedules are design applicable payment plans.
2. Record treatment information within EMR software (electronic medical records).
3. Verify with health insurance companies to coordinate coverage and costs.
4. Obtain medical clearance with the patient's primary care doctors to ensure procedures are safe to conduct.
5. Monitored budgets by comparing and analyzing actual results with plans and forecasts.
6. Accomplished company goals by accepting ownership for accomplishing new and different requests, explored different opportunities to deliver value to referring doctors.
7. Successfully completed OSHA, ADA and HIPAA compliance training.
8. Assisted dentist in management of medical or dental emergencies when necessary.

Experience

2-5 Years

Level

Junior

Education

Associates

Description :

1. Gather, arrange, or assemble instruments or supplies.
2. Monitor and maintain aseptic technique throughout procedures.
3. Adjust and maintain operating room temperature, humidity, or lighting, according to the surgeon's specifications.
4. Determine the availability of necessary equipment or supplies for operative procedures.
5. Discuss with the surgeon the nature of the surgical procedure, including operative consent, or patient-advanced directives or other needs.
6. Maintain an unobstructed operative field, using surgical retractors, sponges, or suctioning and irrigating equipment.
7. Monitor patient intra-operative status, including patient position, vital signs, or volume and color of blood.
8. Completed and submitted clinical documentation in accordance with agency guidelines.

Experience

7-10 Years

Level

Management

Education

Medical

Description :

1. Greeted and prepared patients for dental examinations.
2. Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
3. Effectively operated x-ray machines and developed x-rays.
4. Routinely completed inventory, supply orders, and restocked supplies.
5. Provided appropriate postoperative instructions as prescribed by the dentist.
6. Correctly arranged instrument trays prior to dental procedures and surgeries.
7. Managed invoices and transaction receipts.
8. Proficiently assisted the dentist with diagnostic, preventative, general, orthodontic, periodontics, surgical procedures.
9. Observed and documented patient status and reported patient complaints to the doctor.
10. Leading and developing staff as well as training of new staff.

Experience

10+ Years

Level

Senior

Education

Associate