The major duty of a Systems Specialist is to provide technical support, train and direct employees using computer applications and equipment on a WAN or large Local Area Network – LAN. The job description entails installing, testing and resolving problems with computer software and hardware, and maintaining intranet and internet web sites and performing related tasks as required. A well-drafted Systems Specialist Resume mentions the following duties – evaluating and resolving user problems; identifying and obtaining resources for resolving complex problems; instructing users in the use of computer equipment; administering LAN/WANs; providing server support and maintenance, and translating conceptual web pages into HTML.
The nature of the job demands the following skills and abilities – knowledge of the operations and functions of a computer, commercial computer software and database software; familiarity with general principles of office automation and computer systems analysis; and experience with a variety of hardware, OS and related software. The minimum requirement for this post includes a four-year degree in Computer Science or a related field of study.
Objective : To seek a challenging career in Automation and Solution Designing that enables me to
leverage the techno-functional and project management expertise to work towards the organizational goals while providing a platform for professional growth that keeps abreast of the innovative tools and technologies.
Prepared Request for Proposal (RFP) documentation for the implementation of physical security systems to various Client offsite office locations.
Requesting bid proposals from outside vendors, review and select appropriate bids to stay within a budget, schedule project timeline and milestone for completion, monitoring and controlling, and perform quality assurance tests of systems.
Coordinated/managed projects and meetings.
Served as liaison with support personnel, department managers, and multiple vendors to provide customer service and ensure clarity of goals and quality and adherence to meet project deadlines with proposed budgets.
Assisted in design, coding, and testing of both client and server components of the software.
Implemented new clients and services on the Fidessa platform Aided in the maintenance of existing live clients through the development of new functionality and upgrading product versions.
Worked with clients and internal staff to understand client requests for new functionality, and carry out development Created and maintained internal utility tools using PHP, Tcl, and MySql.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Systems Specialist I Resume
Summary : Very dependable Systems Specialist I, with many years of experience supporting end users and company users with software and hardware issues. Experience with all versions of Windows up to Windows 10 and Windows Servers up to Server 2012. Also experienced in Mac OS and Linux mainly Ubuntu and Red Hat or Fedora.
Skills : SCCM, OSD, Proficient in Microsoft Word, Excel & PowerPoint, Six sigma
Description :
Identified and corrected issues with day to day operation of computer systems related to sales orders and general sales.
Supported and trained users on company applications such as Microsoft office and exchange email IT Support for internal systems.
Administered the company servers with duties such as backing up critical data.
Administered internal users with duties including adding users to the domain and general administration of user accounts.
Setting permissions and disabling accounts of users no longer with the company.
Assisted end users and vars (value-added resellers) with issues related to the systems and corrected any problems while documenting the case from start to completion.
Install, maintain and repair data communication and computer systems equipment/networks; maintain cable plant within wiring standards; analyze/evaluate information technology system/network performance and make recommendations.
Provided instruction and training in that the user is proficient in the operation of their devices.
Experience
10+ Years
Level
Management
Education
High School Diploma
Information Systems Specialist Resume
Summary : Superior Information Systems Specialist; sustains a high level of performance; encourages/enables high performance by teammates. Able to quickly comprehend and master new assignments, need very little supervision or instruction. Go-to person, extremely supportive, mentors' teammates, enjoys training/teaching, cross-functional team resource. Superb customer service skills: communicate effectively, learn and address needs and concerns.
Skills : Microsoft Office, Windows OS XP, 7. 8, 8.1, 10, Active Directory, Exchange Server, Virtualization.
Description :
Responsible for the research, planning, and use of processes and software to analyze and meet company needs.
System based root cause analysis of intranodal and network functionality to streamline helpdesk performance.
Installation and maintenance of several hundred node networks.
Integral in a campus-wide move to Windows 2000 and then to Windows XP.
Configuration of servers within domain, knowledge, and performance in TCP/IP topologies, LAN, WAN, the configuration of GHOST protocols and the creation and maintenance of images, terminal server, routers.
Provided technical phone support for end-users. Successfully resolved customer issues regarding connectivity, peripheral compatibility, and standard software usage questions for products for Windows XP, 2000, NT Server, Windows NT Workstation, Windows 95, Windows 3.x, MS-DOS and Mac OS.
Use of Banner Power Campus for support of university topologies including HRIS, student, registration and financial aid.
Experience
10+ Years
Level
Management
Education
Bachelor Of Science
Department Systems Specialist Resume
Objective : Department Systems Specialist with a variety of experience in IT including Healthcare, Banking, Electric Utilities, and Marketing. Programming expertise in mainframe systems and PC oriented languages on both legacy systems and purchased packages. Worked in high visibility production support capacities. Excelled at project work, both independently and on various sized teams.
Skills : Salesforce.com, LevelEleven, Scorecard, Jd Edwards, MIPS, Microsoft Office, Data Loader, Adobe Photoshop, As400.
Description :
Worked in the Customer Information System and Marketing Group.
Volunteered to learn and take over an in-house PC-based billing assistant system that automated tasks on CICS and TSO for customer service representatives.
Devised solutions for new Marketing needs, attended software demonstrations, managed projects, and determined priorities.
Led a project to purchase a LAN software package to handle customer orders.
Including work involved to select the package, install, test, maintain, and troubleshoot the software.
Working with repair depot and field engineers to take care of any issues.
Track and send out all defective parts to the depot for repair and replenishment of our sub stock.
Experience
2-5 Years
Level
Junior
Education
Associates
IT Systems Specialist Resume
Headline : IT Systems Specialist with excellent background in windows systems support. Strengths include twenty years of diversified experience with a multitude of software applications, hardware devices, servers, operating systems, printers, networks, wireless networks, and phone systems. Very dependable with strong written and verbal communication skills with the ability to handle and prioritize many projects at once.
Skills : AutoCAD, ProEngineer, Inventor, Matlab, Basic Python, Basic Java, ANSYS, Finite Element Analysis, Design of Experiments, Microsoft Office
Description :
Manage company domain, Active Directory, group policies, DHCP, DNS, set up user accounts.
Migrate servers from Windows server 2003 to 2008 Support all hardware and enterprise-wide software issues including setting up and configuring new PCs and laptops.
Manage Toshiba phone system, voicemail, etc. Manage and maintain Konica Minolta/Lexmark copiers and printers.
Support Cisco routers, switches, and sonic firewall as well as HP servers.
SharePoint and MS Exchange 2007Administrator. Evaluated technology systems for acquisition and use by assigned departments.
Led the technology team through requirements analysis, detailed selection criteria, and implementation.
Performed fit for purpose workshops to examine the wide range of considerations necessary to discuss in selecting a platform for given workloads and applications.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Lead Systems Specialist Resume
Headline : Lead Systems Specialist with expertise in gathering, analyzing and documenting business requirements and developing Business Requirement Documents and Functional Requirement Specifications, Software Requirement Specification.
Expertise in preparation of use cases and user stories. Experience in creating deliverables for all aspect of business analysis and functional design
Skills : Netapp 8.3 cDot NAS, NA System Manager and Performance, Problem Solving, Conflict Resolution
Description :
Anticipate change by working closely with Senior Loss Prevention and Investigation Manager to develop long term goals according to company best practices and site needs.
Confirms system operation by conducting; modifying program sequence and/or settings.
Ensure quality information by keeping system optimized with proper camera positioning.
Prepares references for users by writing operating instructions.
Maintains historical records by documenting program development and revisions.
Maintains client confidence and protects operations by keeping the information confidential.
Ensures operation of equipment by following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Associate Systems Specialist Resume
Objective : Associate Systems Specialist with four years of IT experience. Various job responsibilities including: People Management, Asset Management, Helpdesk Support, Personal Computer Setup and Configuration, Operating System Troubleshooting and Repair, Software and Hardware Troubleshooting and Repair. Assist various other teams with network and infrastructure troubleshooting and problem resolution.
Skills : HTML, PHP, Linux Administration, SQL, Windows Server, Six Sigma White Belt, Basic Spanish.
Description :
Conducted installation of base image loads, various applications, and configure personal computers for individual users on a hybrid Windows NT, 2000, and Novell network.
Provided 2nd level of Help desk support for all Kellogg campus locations, including troubleshooting and repair of software, hardware, network connectivity, and systems connectivity.
Filled in as backup support for ACD Administrator, Billing Clerk, Asset Management Program Administrator, and Site Leader.
Worked closely with Client Services Director, Service Desk and Desktop Technical Operations on large-scale rollouts to various Kellogg sites.
Conducted integration testing of the Windows 2000 operating system in the Kellogg environment.
Provided exceptional customer service to end-users at all sites of the Kellogg Company and work as executive support.
Fostered specialist documentation of procedures.
Software implementation for various departments.
Experience
2-5 Years
Level
Junior
Education
High School
Systems Specialist II Resume
Summary : Systems Specialist II with experience partnering with stakeholders required for new features in addition to enhancement and bug fix work effort. Expertise in conducting User workshops, demos, SIT, UAT. Experience in co-coordinating with business and IT across all phases of the software development life cycle. Excellent verbal and written communication and expert in handling client communication.
Skills : AutoCAD, ProEngineer, Inventor, Matlab, Basic Python, Basic Java, ANSYS, Finite Element Analysis, Design of Experiments
Description :
Partnered with Project Managers, Engineering, Architecture, and Operation teams to ensure technology deployment and business requirements were met.
Developed and maintained a library of documentation for a vast suite of technologies.
Coordinated and conducted web-based training for OES, Windows, Symantec Enterprise Vault and NetApp technologies.
Responsible for coordination of activities between various IT groups.
Provided customer-focused escalated support for NAS Controllers, File Services, Archiving, OS, and servers.
Generated detailed reporting for NAS capacity planning and EV storage efficiency savings.
Assist in providing documentation, deployment, review and maintenance of information technology policies, standards, guidelines, and procedures
Experience
10+ Years
Level
Consultant
Education
Bachelor Of Science
Systems Specialist Support Resume
Headline : A skilled Systems Specialist Support with over 6 years of experience providing Customer support and solutions in high demand work environments. Well versed in Project and Account management. Proven track record of efficiently diagnosing and resolving complex customer issues within agreed time scales. In-depth knowledge of a range of software applications and operating systems
Skills : MS Office Suite, 75-100 WPM Typing, 10-Key, Windows XP, Windows 7, Windows 8, Windows 10, Customer Service, Money Handling, Hardware, Inventory Management, Ordering, Software Troubleshooting.
Description :
Under general supervision, operated and monitored one or more computer systems and peripheral devices, developing proficiency in operating and maintaining the equipment.
Performed a variety of tasks required to operate and monitor computing systems in a Windows/Windows NT/UNIX client-server environment.
Established parameters on various computing and input/output devices to process documents.
Monitored the process of processing documents, identified faults, and implemented corrective actions.
Maintained up-to-date logs documenting the processing of documents.
Performed general maintenance on equipment such as scanners, printers, and personal computers and maintained general cleanliness of the working area.
Instructed and trained operators on equipment. Reviewed the quality of the product during the conversion process.
Experience
5-7 Years
Level
Executive
Education
Associates
Senior Systems Specialist Resume
Summary : Versatile Senior Systems Specialist eager to meet new career challenges in the engineering and industrial mechanics areas. Very capable with an ability to identify and then deal with a client's needs by translating them into appropriate technical solutions. Experienced in providing motivation, guidance and an up to date consultancy service to both colleagues and clients.
Skills : Microsoft Dynamics CRM, Microsoft Office Suite, Adobe Acrobat Professional.
Description :
Serve as helpdesk, network, and system support.
Responsible for all maintaining 50+ desktops running Windows 2007 (ensure they are up to date with most current updates and security protocols) as well as handle any other issues the end users/clients encounter on a day to day basis.
Maintain, support, track, and deploy mobile devices (Blackberry, iPhone, Android).
Also in charge of the Company's Verizon and AT&T accounts.
Work with account representatives to ensure cost-effectiveness and market-competitive rates.
Maintain all IT equipment inventory including laptops, desktops, printers, scanners, etc using WebHelpdesk.
Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues.
Excel in asking probing questions and researching, analyzing and rectifying problems.
Experience
7-10 Years
Level
Senior
Education
Bachelors of Science
Systems Engineer/Systems Specialist Resume
Headline : Accomplished Systems Specialist with over six years of data processing experience in financial, telecommunication, hospital, and distribution sectors would like to secure a position that challenges the knowledge and skills gained as a programmer/analyst, project leader, and consultant. A proactive learner with a flair for adopting emerging trends & addressing industry requirements to achieve organizational objectives & profitability norms.
Skills : Microsoft Office, Active Directory, Network Administration, Exchange Server, Virtualization.
Description :
Installed several upgrades from Alltel single-source software to Mod 2 software.
Responsible for maintaining, diagnosing software problems and troubleshooting Alltel's systems and cisco systems Installment Credit (IC) and Datalink's loan systems.
Responsible for shutting down data center including deconversion, FDIC reports, and year-end processing.
Operational Supervisor VMS and VSE Systems programmer VSE to VMS conversion for JCL and DASD.
Supported inbound calls for various internet subscribers.
Provides project management for IT-related projects (interfaces, installs, configuration, etc.)
Proactively monitors systems health, and services availability and uptime to prevent interruptions to services. Handles availability issues as discovered.
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