Technical Service Engineer Resume
Headline : Product design engineering experience including project management, product design, and direct customer and vendor engagement.
Skills : Product Development, Product Qualification, Design Process Optimization.
Description :
- Reviewed and approved vendor accessory drawings to ensure accessory was designed correctly to the conductor
- Used correlations between previously qualified accessories of similar conductor size.
- Reviewed customer specifications to ensure requirements were within the scope of the technology.
- Provided support to conductor development, installation, inspection, and manufacturing teams.
- Development, discuss test results of completed accessory tests and manage future accessory qualification timelines.
- Provided on-site training and installation support prior to and during the conductor installation.
- Specifications or accessories information to Technical Evaluation Packages.
Experience
5-7 Years
Level
Junior
Education
BSC
Jr. Technical Service Engineer Resume
Objective : Vendor engagement, Working knowledge of multiple 3D design software programs, design process optimization, rapid prototyping, and project management.
Skills : Microsoft Office Suite, AutoCAD, Creo Parametric, Creo.
Description :
- Expertised in automotive glazings lamination product and process development, sidelites, and acoustic glazings.
- Marketed company product and assisting the sales team with negotiations and troubleshooting guides.
- Tested the film industry and provide technical support through contact with customers and dealers to resolve issues
- Determined the root cause of failures and provide technical training at the factory and remotely.
- Answered technical hotline assisting with parts applications and travel to customer locations to perform field testing.
- Implemented corrective countermeasures Collaborate with engineering on design issues.
- Worked cross-functionally with manufacturing, sales, and engineering departments to ensure customer satisfaction.
Experience
2-5 Years
Level
Junior
Education
HS
Asst. Technical Service Engineer Resume
Objective : Desktop Support Technician with a growing organization where the utilization of technical knowledge and customer service skills.
Skills : Microsoft Office, Desktop Support, Microsoft Windows, Active Directory.
Description :
- Remotely troubleshot an assortment of medical dictation and transcription software in pressurized situations.
- Contained personal health information in accordance with the Health Insurance Portability.
- Provided documentation and training regarding the use of medical dictation software to software vendors and customers.
- Configured and integrated Fusion Expert software with various picture archiving and communication systems.
- Served as a liaison between the Quality Assurance and Development branches of the company with various hospitals when testing the software.
- Planned and executed scheduled and reactive maintenance of boiler plant on customer sites.
- Conducted validations, efficiency trial modifications of products based on the inputs from the design team.
Experience
2-5 Years
Level
Executive
Education
Diploma
Associate. Technical Service Engineer Resume
Summary : Technical Service Engineer with combined experience in the printed circuit board and industrial chemicals. Maintained business by working with all levels of management and engineering.
Skills : Computer knowledge; Word, Excel, PowerPoint and Access.
Description :
- Provided guidance to Atotech's marketing, manufacturing, and research product demand and future technological needs.
- Audited customer's processes for 'best practice', provided written reports on findings.
- Highlighted include the Ability to work both independently and as a contributing team member.
- Maintained both a group and self-awareness with regard to work quality and productivity.
- Utilized scientific journals, books, Internet searches, and colleagues to increase understanding of technical topics.
- Provided documentation and training regarding the use of medical dictation software to software vendors and customers.
- Configured and integrated Fusion Expert software with various picture archiving and communication systems
Experience
10+ Years
Level
Senior
Education
BSC
Sr. Technical Service Engineer Resume
Headline : To obtain a leadership position within a stable organization that has opportunities for advancement. A Technical Support Engineer will also support computer software integration by diagnosing and troubleshooting common problems. Employees holding this job title generally begin in IT or IT Assistant roles.
Skills : Project turnover leadership to ensure operability, reliability, and maintainability.
Description :
- Duties consisted of the management of product improvement and the Light Jet Customer Service Department.
- Received, Condition Reports and Publication Change Request to the appropriate Engineering Department.
- Ordered and followed up with the Parts needed to meet kit standards or Service Bulletins.
- Communicated with vendors when reliability issues with their product occur, updated the vendor's findings.
- Wrote, edited and submitted Model Communiques, Service Bulletins and Maintenance Procedures for the Light Jet aircraft.
- Maintained and Operation file so that the Director of Light Jet Customer Service.
- Responsible for sales technical support of graphite electrodes used in electric furnace applications within North America.
Experience
5-7 Years
Level
Executive
Education
Diploma
Technical Service Engineer lll Resume
Summary : Extensive experience as a trainer and subject matter expert for diverse groups of clinical and technical personnel in a variety of countries.
Skills : Good customer relationship and supervision skills,Proficient with CAT softwares.
Description :
- Contracted to manage maintenance programs for customer systems; troubleshot and repaired equipment and systems.
- Installed, maintained and replaced and building automation control equipment/systems and tested control systems.
- Maintained customers to discuss project scope and maintenance needs.
- Coordinated with subcontractors regarding additional services; procured equipment and supplies to complete projects.
- Managed database backup systems; tested and loaded system database.
- Monitored customer costs to carefully research and identify equipment malfunctions, and maximum uptime requirements.
- Planned and implemented programs to increase equipment uptime and resolve issues and inefficiencies.
Experience
10+ Years
Level
Management
Education
BSC
Technical Service Engineer/Coordinator Resume
Objective : Senior engineering professional experienced in process development and improvement, engineering leadership, and problem-solving.
Skills : OSPF, EIGRP, BGP, Etherchannel, STP, RSTP+, HSRP.
Description :
- Responsible for developing and maintaining a technical relationship with many highly visible, and partners.
- Highlighted include the Ability to work both independently and as a contributing team member.
- Maintained both a group and self-awareness with regard to work quality and productivity.
- Utilized scientific journals, books, Internet searches, and colleagues to increase understanding of technical topics.
- Provided documentation and training regarding the use of medical dictation software to software vendors and customers.
- Configured and integrated Fusion Expert software with various picture archiving and communication systems
- Established strong working relationships with field personnel while maintaining efficiency and a high standard of care.
Experience
2-5 Years
Level
Executive
Education
Diploma
Technical Service Engineer ll Resume
Summary : Troubleshooting and repairing various electronic and computer systems including peripherals, and optical devices. Quickly learn new technologies and apply them to real situations.
Skills : innovative thinking, high adaptability toward different CAD, strong understanding of mechanical concepts.
Description :
- Supported/customer service, troubleshooting hardware, and implementation of corrective action, repair logistic.
- Customers were comprised of both technical and non-technical Clinical Application Specialists.
- Resolved customer complaints quickly and effectively with an emphasis on customer service and satisfaction.
- Successfully managed high call volumes, repair logistics, department priorities, and personal training.
- Established strong working relationships with field personnel while maintaining efficiency and a high standard of care.
- Maintained department policies, procedures, and guidelines and actively contributed to a positive team environment.
- Maintained and Operation file so that the Director of the Light Jet Customer Service Department.
Experience
7-10 Years
Level
Senior
Education
MSC
Technical Service Engineer/Consultant Resume
Headline : Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Computer Hardware, Communications, Stock Options, Futures, Avionics.
Description :
- Manufactures and assists customers in determining product suitability to their application.
- Determined maneuverability of customer requests, and served as a project engineer for orders.
- Coordinates customer returns procedures and reduced time to process a return from 15 days to 5 days.
- Completes extensive manufacturing training program covering all areas of primary manufacturing, finishing, and assembly.
- Audits customer's processes for 'best practice' and helped implement recommended changes.
- Highlights include the Ability to work both independently and as a contributing team member.
- Maintains both a group and self-awareness with regard to work quality and productivity.
Experience
5-7 Years
Level
Executive
Education
MBA
Technical Service Engineer Resume
Objective : Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Research, Technical Writing, Training, Personal Air Sampling, And Administrative Record Keeping.
Description :
- Performed on sight research of product performance in steel mills and prepare technical bulletins.
- Extensive first-hand experienced of various refractory applications within the steel manufacturing industry.
- Resolved customer complaints quickly and effectively with an emphasis on customer service and satisfaction.
- Successfully managed high call volumes, repair logistics, department priorities, and personal training.
- Established strong working relationships with field personnel while maintaining efficiency and a high standard of care.
- Maintained department policies, procedures, and Quality guidelines to a positive team environment.
- Audited customer's processes for 'best practice', provided and helped implement recommended changes.
Experience
2-5 Years
Level
Executive
Education
Diploma