Technical Specialist Resume Samples

Technical Specialists work along with network analysts to oversee, diagnose and handle technical issues of all aspects relating to system networking operations. The duties that a Technical Specialist performs on a day-to-day basis and included in the Technical Specialist Resume are – analyzing and designing solutions to networking issues, handling all technical support of all departments; diagnosing, solving and troubleshooting issues pertaining to hardware and software. Other duties include making recommendations to improve the effectiveness of service, recognizing opportunities for business changes, and ensuring that the IT requirements are met.

To become a successful Technical Specialist, a combination of academic qualifications and experience is needed, and such should include – experience working with hardware and software; in-depth knowledge of computer networks including software protocols, security functions, and design; and a solid understanding of diagnosing and testing processes. Education criteria for this post include a Bachelor’s degree in communications or a technical certification.

Technical Specialist Resume

Objective : Highly qualified IT analyst professional with 5 years of extensive experience in applying superb technical talents to translate client visions into strategies that exceed expectations. Detail-oriented and skilled in maximizing resources, value, and efficiency.

Skills : Microsoft Office, Server Infrastructure Planning, IT Process Optimization, Windows Server, Customer Relations, Process Improvement, Coaching, Software Development, Project Management, Strategic Planning, Six Sigma, Leadership Development, Technical Support, IT Management, Program Management.

Description :

    1. Tested security products and systems to detect possible weaknesses.
    2. Confirmed security policies, procedures and recommendations, and successfully assessed risk, managed predetermined requirements, and best technical practices.
    3. Established one of the first Microsoft Sharepoint cases in the infrastructure department.
    4. Removed roadblocks by demonstrating feasibility over previously text-based tools, and enabled global user access.
    5. Formed a team for the department level Program Management Office.
    6. Managed a dynamic group while establishing standards and communication with more than $215M in the total department budget.
    7. Trained IT users to utilize time reporting software.
    8. Assist multiple facilities to form a localized matrix organization for the purposes of sharing resources, and provided various technical support options.
    9. Led efforts to reclaim up to $60M in cost reductions, and successfully renegotiated contracts.
    10. Designed, developed, and implemented an excel spreadsheet, optimized cost changes, and the design input information to align information with the developer of the software.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS


Head Technical Specialist Resume

Summary : Dedicated Technical Specialist with many years of experience in various aspects of high volume manufacturing, operations, maintenance, supply chain, and Logistics. Team player, driven toward an end goal of contributing to the overall success of the organization in every aspect, quality, quantity and meeting commitments.

Skills : Microsoft Excel, Microsoft powerpoint, Infection Control.

Description :

    1. Developed and coordinated predictive and preventative maintenance schedules, optimizing equipment performance and availability for manufacturing.
    2. Tracked OEE, MTBF, and MTTR, reporting to Engineering and Upper management weekly, allowing management within KPI's for system availability of 90%+ and lowest maintenance cost.
    3. Worked with Equipment Engineering and Purchasing, identifying and developing suppliers for equipment spare parts and outside services.
    4. Ensured highest quality, cost-effective materials were available to support equipment maintenance activities.
    5. Developed, implemented, and maintained policies, procedures, and material control systems reducing costs, streamlining procedures, and implementing solutions.
    6. Developed a "checkbook style" maintenance budget tracking system, tracking the progress of weekly spend, reporting to Equipment Managers, Finance and Materials department. 
    7. Used tools to report equipment cost of ownership down to machine level.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA


Jr. Technical Specialist Resume

Objective : Results-driven Junior Technical Specialist professional with an impressive track record of individual and operational success in management and in projects. Highly efficient and driven technical leader looking to impact the upper levels of a technical organization as a Division Manager or Director.

Skills : Microsoft Office, SQL, Documentation, Selenium, HTML, XML.

Description :

    1. Responsible for managing client expectations throughout product implementation, gathering and prioritizing customer requirements.
    2. Working closely with executive management in defining product vision and new system functionality.
    3. Engaged in client training, coordinated user acceptance testing, and operated as the 'point-of-contact' in regards to end-user issue management.
    4. Analyzed market trends and outlined strategies to provide the highest value and quality to our clients, and their 60,000 end-users.
    5. Trained and managed multi-national customer service staff capable of providing 24x7 follow-the-sun operation.
    6. Managed customer requirements and development communications for the division's largest clients.
    7. Responsible for all planning, coordination, and deployment of changes and corrections to the online interface and client sites.
    8. Implemented requested changes and facilitated training to the client companies including user acceptance testing plans and documentation.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS

Help Desk Technical Specialist Resume

Objective : 5 years of experience as a Help Desk Technical Specialist. Analyzed requirements, use cases, and technical specifications to develop Test Plans, Test Cases. Hands-on experience in writing test scripts, preparing test data, testing Informatica Mappings and creating SQL scripts using stored procedures, functions, PL/SQL.

Skills : Customer Service, Windows, Management, Client Relationship Management, Account Management, Multi-Tasking, Apple, Staff Development, Staff Management, Scheduling.

Description :

    1. Analyzing new Business requirements for each & every release and worked with analysts and business team for any gaps found during the test analysis.
    2. Preparing Test Plan, Test scenarios and writing & execution of Test cases.
    3. Responsible for execution of Batch jobs and population test data for other teams.
    4. Executed Complex SQL queries within UNIX shell scripts in the UNIX environment.
    5. Responsible for FTP jobs to transfer data between UNIX test servers.
    6. Responsible for UAT's Involved in project planning, coordination, and implementation of QA methodology based on the Business requirement and Design documents.
    7. Interacted with System Analysts and the Development team on system-investigated requirements and in resolving issues. 
    8. Debugging and Scheduling Informatica Jobs/Informatica Mappings and monitoring error logs.
    9. Wrote complex SQL s validate target data based on the business requirements.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate

QA Technical Specialist Resume

Objective : QA Technical Specialist with 5 years of experience. Efficient in communicating with customers. Adapting to different industries and work environments. Writing budgets and sales goals for staff. Extensive experience in increasing sales and customers.

Skills : Strong Verbal Communications, Leadership Qualities, Professional Sales, Converging Technologies, Tutoring.

Description :

    1. Recognized and developing business opportunities.
    2. Prepared reports on business transactions and kept expense accounts.
    3. Demonstrated products with samples to emphasize features and benefits.
    4. Installed software for food packaging equipment and conducted tests for the software.
    5. Assembled, installed, and tested food packaging equipment internationally.
    6. Performed equipment troubleshooting, minimizing plant "downtime" by an estimate of 85%.
    7. Completed the operational review of electrical motors, harnesses, panel assemblies, and relays.
    8. Assisted in modifying the design to produce more user-friendly equipment.
    9. Provided technical assistance, instruction, and consultation to plant faculty and staff members.
    10. Established and followed a predetermined schedule of preventative maintenance.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA

Lead Technical Specialist Resume

Summary : Lead Technical Specialist with 15 years of experience in an IT industry. Results-oriented professional, driven to achieve, success in handling difficult and complex projects.

Skills : Customer Service, Organizational, Written and Communication Skills.

Description :

    1. Work with a diverse team, that consists of business leads, QA analysts, architects, and developers to design and develop a common billing platform.
    2. Primarily include architecting the billing systems, write detailed technical design specifications and provided them to the business leads as well as team leads and developers.
    3. Manage the process from conception, development, testing, delivery, and warranty.
    4. Providing production support to the application support team, SCM and QA departments.
    5. Providing guidance to other technical silos whose systems interact with any of the back-office or billing or customer-service applications that my team is responsible for.
    6. Designed and implemented a common billing platform from the ground up that currently services business units.
    7. Coordinated with the team lead to complete sufficient quotas of application screens on a tight deadline.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BE

Project Technical Specialist Resume

Summary : Experienced Project Technical Specialist with excellent problem solving and analytical skills in identifying causes of challenges, areas for improvements and developing creative and functional solutions.

Skills : Project Management, Analytical, MS Office, SQL, Database Management.

Description :

    1. Project manager for the UNIX based mainframe conversion including converting documents, creating menus in the new web-based interface, testing, and training.
    2. Project manager and business analyst for interpreting and implementing changes due to the Patriot Act.
    3. Developing new products and processes for the credit union including creating procedures, documents, menus, compliance reporting, testing, and training.
    4. Analyzed business needs, then created and maintained the credit union's internal programs, using Dreamweaver, Access, SQL Server, ColdFusion & PHP.
    5. Tracking of mortgages through application, funding, recording filing and storage processes.
    6. Tracking of customer referrals from making, taking, following up and paying for each referral between departments and positions.
    7. Tracking of marketing programs including budgeting, purchasing, scheduling and communication of all marketing campaigns and community involvement.
    8. Tracking of budget items from submitting requested items to approval and purchasing.
    9. Maintained the credit union's website which included statements, alerts, mortgage loan applications & home banking.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Support Technical Specialist Resume

Summary : 19 years of extensive experience as a Technical Specialist Support Professional in a fast-paced production environment at a large publisher, a high-volume call center at a community college, and an innovative software company. A self-starter who welcomes any challenge and is easily trained on new applications.

Skills : C#, Visual Studio, VBA, Microsoft MVC, Javascript, JQuery, SQL, XML, XSLT, HTML 5, ActionScript, Flash, Flex, WCF, Web Services, REST.

Description :

    1. Provided user-centered application support and training to project managers and freelance editors globally.
    2. Developing websites and specialized MS Word templates for workflow efficiency.
    3. Developed, managed, documented, and provided helpdesk support and training for all versions of the macro-based Word template used by the Production departments.
    4. Developed and maintained web pages for several Production departments on the company intranet, improving in-house productivity.
    5. Developed and maintained the freelancer website used by Production departments, improving freelancer productivity.
    6. Managed multiple college applications and prioritized them based on assigned workload estimates.
    7. Work closely with the technical editor for the writing of manuals, quick installation guides, and datasheets.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.Tech

Associate Technical Specialist Resume

Summary : IT professional working as an Associate Technical Specialist with an experience spanning Project Management, IT Infrastructure Management, and Service Delivery. Manage customer satisfaction, resource utilization, project profitability, and quality and process management being one point of contact with the customer(s) and senior-level management.

Skills : Machine Operation, Machinist, Analytical Skills, Programming, Attention to Detail.

Description :

    1. Provides support through system transactional work, non-transactional project work, and other general and routine logistics/supply chain management services.
    2. Serves as a subject matter expert and routinely performs enterprise ground equipment inventory management, performs item introduction and secondary item management.
    3. Coordinate enterprise level sustainment planning and execution with internal agencies, various DOD services, and commercial entities for supported equipment platforms.
    4. Conducts data aggregation and analysis in support of strategic level logistical planning and provides recommendations or business solutions to leadership.
    5. Serves as lead for any special projects assigned to the team.
    6. Planned and led multiple teams in the evaluation and repair of multiple weapon systems, negating the requirement.
    7. Reviewed and provided input to more than 50 Depot Maintenance Statements of Work.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate

Offshore Technical Specialist Resume

Objective : Offshore Technical Specialist, experienced in managing, executing, and assessing electrical power systems and maintenance programs. Diverse background in managing personnel, maintenance operations, and administrative projects.

Skills : Facilities/Project Management, Contract Management, Operations Management, Planning And Training, Electrical Systems Commissioing, Resource And Financial Management.

Description :

    1. Supervised commissioning process of electrical equipment and utilities for critical infrastructures and data centers.
    2. Rowe Price, Veterans Administration, and numerous non-disclosed government data centers.
    3. Verified the execution of the commissioning process through the review and analysis of equipment submittals.
    4. Reported test failures in the "Issues Log" and racked activities associated with correcting the deficiencies.
    5. Represented the customer during all phases of the commissioning process through verification of test results, construction task execution, and documentation.
    6. Developing commissioning inspection and testing scripts in accordance with ASHRAE standards, contractual terms, and company protocols.
    7. Developed commissioning plans in accordance with contractual specifications and industry requirements.
    8. Managed commissioning schedule via the development of progress reports and use of Microsoft Office scheduling and administrative software.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA

Software Technical Specialist Resume

Headline : 6 years of experience as a Software Technical Specialist. Demonstrated ability to build efficient, reliable teams that work together to achieve goals and exceed expectations. Has expert knowledge of data and associated business processes for the following systems.

Skills : Databases, Unix, Core Java, Shell Scripting, Python, SQL.

Description :

    1. Provided a more complex technical consultation to internal and external customers in the use and applicability of technical solutions.
    2. Defined client technical requirements and plan all aspects of the technical implementation with Business Implementation team and customer.
    3. Completed technical presentations to prospective customers as requested.
    4. Worked with operational and technical areas to coordinate technical implementations and ensure user requirements are properly defined.
    5. Managed various stages of the implementation process including the definition of technical requirements (scope), end-to-end file and production implementation.
    6. Provided technical support to investigate and resolve reported customer problems of a complex nature, including those reported from the Direct Bank Help Desk.
    7. Monitored and reported system performance against agreed service level standards.
    8. Participated in periodic client visits and/or conference calls to discuss system performance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Technical Specialist Supervisor Resume

Summary : Experienced Technical Specialist Supervisor with more than eight years of experience in retirement and financial services field providing operational and technical support to achieve optimal client satisfaction and organizational efficiency. Proven ability in teamwork, interpersonal communication, and project collaboration Strong aptitude for analytical thought and problem-solving.

Skills : Business Systems Analyst, Business Analysis, Business Analysis, MS Office Suite.

Description :

    1. Responsible for supporting the customer service department system users to increase the efficiency of system processing and maintain a high level of quality control.
    2. Acted as the primary liaison between systems users and the Information and Project Services department for resolution of system issues.
    3. Processed account corrections originated by data discrepancies or processing errors.
    4. Identified areas of training and worked with users and managers in facilitating training sessions and developing training material.
    5. Increased systems processing accuracy by reviewing periodically processes and procedures recommending modifications based on system upgrades, policy changes.
    6. Successfully participated in organizational initiatives supporting testing efforts by creating test scenarios, writing test cases and test execution.
    7. Responsible for execution of year-end substantial account updates ensuring the integrity of financial and indicative data.
    8. Consistently developed processing tool and automated calculator to support to system users to improve efficiency.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Technical Specialist-Consultant Resume

Headline : Enthusiastic and self-motivated Technical Specialist with excellent team development skills. Open-minded and versatile thinking allows the enfranchising of supervisees and allows them to grow and develop to the peak of their abilities. Adept problem solver, using creativity and perception to devise innovative and yet practical solutions. Calm, consistent and professional.

Skills : Leadership, Quality Assurance, Quality Control, Safety, Lean Six Sigma, Healthcare.

Description :

    1. Proficient in solving various issues and follows through with appropriate documentation to ensure the outcome is of uniformly high quality.
    2. Advises physicians regarding the recommended test for diagnosis, consults regarding test availability, including international sources.
    3. Assists pathologists in specialized request for rare testing expediting their diagnosis of tissues and body fluids.
    4. Recognizes abnormal test result(s)/inappropriate test result(s), and when necessary, contacts physician, pathologist, or infection control.
    5. Recommends/orders supplies for inventory purposes which are necessary for section operation.
    6. Assigned ownership of document controls to support a filing system for document management.
    7. Create or update technical documentation for network installations or changes to existing installations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Technical Specialist Resume

Objective : Experienced as a Technical Specialist and web developer. Equipped with technical proficiency and practical experience, gained while working on projects as part of the curriculum as well as exemplary extracurricular credentials. Techno commercial expertise with 4+ years of experience, with immense confidence to accept and meet challenging assignments.

Skills : Excel, MS Office Suite, Multitasking, SQL, Documentation, Programming.

Description :

    1. Worked closely with the Director to process applications, acceptances, denials, and closures for prospective students.
    2. Created, implemented, and managed an automatic email plan for prospective students through consisting of over 100 possibly emails.
    3. Managed the entire admissions calendar and fall recruitment schedule from school visits to portfolio days and college fair for 9 recruiters.
    4. Processed all the incoming mail including evaluating, recording, and filing application materials for prospective students.
    5. Managed transition of accepted applicants to enrolling students including new student emails, financial aid packages, deposits, orientation, and housing.
    6. Assisted in training of new admissions recruiters regarding databases, admissions processes, and communication with students.
    7. Responsible for assessing documents and notifying the improvements/corrections needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BFA