General operations manager plans, directs and coordinates the operations of the organization, the major roles and responsibilities carried out by these managers include managing daily operations, planning materials and human resources usage, formulating policies, reviewing financial statements, directing and coordinating general operations activities, preparing work schedules, monitoring supplies, managing movement of goods in and out of production facilities, performing personnel functions like hiring, training and evaluating employees; and indulging in packing/shipping of products.
The requirements expected from a general operations manager candidature are adequate knowledge of operations management, familiarity with budget development, financial principles and business practices; working knowledge of forecasting, metrics, and proficiency in related IT. The formal education background for the general operations manager may vary depending on the job, though many of the eligible General Operations Manager Resume make a display of Bachelor’s degree in the field of industrial technology, management, commerce, business administration or the related.
Objective : Junior General Operations Manager, successful in building relations with upper-level decision makers; resolving critical problem areas and delivering on client commitments. Excellent communication & interpersonal skills with the ability to work in a multicultural environment, comprising of different nationalities.
Oversaw all Production, Quality, Maintenance, Purchasing, Trafficking, P&L and Employee training for a premier contract pet food manufacturer with multiple facilities.
Designed Process Teams and reduced man-hours per pound by over 27% Implemented operating guidelines and GMP's to allow exporting of products.
Designed and presented the first capital spending program to the Board of Directors.
Implemented monthly Material variance reporting for inventory control.
Championed and trained sanitation crew in the Lean Manufacturing 5S program Installed QIP program to ingredient receiving of raw materials.
Designed protocols and SOP's for each position, Safety program, HACCP plan, and Environmental program.
Set up sales order to production batch system by ERP module.
Masters of Business Administration
General Operations Manager I Resume
Summary : A highly analytical, proven General Operations Manager I, adept at using abstract thought to undertake complex assignments. Advanced in real-life management techniques to promote a positive workplace culture while achieving metrics goals. Well versed in profit and loss statements, accounts payable, accrual accounting and payroll.
Hired, developed and maintained a winning service-oriented F.O.H.
Produced a weekly schedule conducive to growth.
Dedicated Guest Advocate, quickly and efficiently resolve issues that arise, engage guests and ensure repeat business through building guest and community relationships.
Identified opportunities for growth and generate a period business plan for maximizing overall controllable profit.
Maintained accountability for Direct Labor, R&M, Cash and Voucher, Cost of Sales, Advertising and POP, Uniforms/ Small-wares.
Monitored inventory levels, food preparation, and order fulfillment as per company standards.
Performed quality controls and monitoring production.
Bachelors Of Science
Junior General Operations Manager Resume
Objective : Results-oriented Junior General Operations Manager with a diverse background in management, learn theology, distribution, and customer service. Dedicated to improving productivity, process improvement, and efficiency through operational procedural improvement.
Skills : Business Management, Business Development, Sales, Marketing.
Responsible for planning, directing and coordinating all organization's operations.
Improved performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies.
Ensured that all workings are manufactured in a correct, cost-effective and timely manner in alignment with specifications and quality requirements.
Chalked out or improving operational systems, processes and best practices that guarantee organizational well being.
Purchased materials, planning inventory and ensuring warehouse efficiency.
Contributed to the achievement of the company's strategic and operational objectives.
Examined financial data/statements and utilizing them to improve profitability.
Senior General Operations Manager Resume
Summary : Performance-driven and persistent Senior General Operations Manager with an extensive background in marketing and sales. Exceptional communication skills, highly organized, and effective in adapting to the task at hand in order to complete the job in an efficient manner.
Skills : Microsoft Office, fluent in English, Japanese, Chinese, and Taiwanese.
Demonstrated the ability to quickly learn organizational processes and workflow.
Handled a range of administrative support ranging from accounts receivable and accounts payable.
Oversaw the instructors, students, recruiters, and other office personnel.
Demonstrated the ability to recruit students and follow through with placement for each student.
Worked closely with the owners of the business and was able to show the profit and loss in detail and answer questions beyond the owner's ability to comprehend.
Developed the renewal paperwork and made sure each instructor had the needed hours available to train the students.
Developed a relationship with the Department of Transportation CDL licensing.
Bachelors Of Science
General Operations Manager II Resume
Summary : General Operations Manager II with over 16 years of professional marketing, public relations, sales, project management and managerial experience with strong cross-functional leadership abilities. Proven success in employee and relationship management and client retention. Self-motivated with a strong work ethic and exceptional relationship-building abilities.
Skills : Microsoft Office, Office Management, ADP, Retail, Administration.
Established a reputation for highly reliable personalized service among developers, general contractors, distributors, international suppliers, interior designers, and consumers.
Managed cost control and coordinated schedule with all domestic and international suppliers.
Processed documentation for import of product while abiding by all Federal and local laws and customs.
Built positive employee relationships, supervising more than 20 personnel.
Established and implemented work safety requirements in compliance with OSHA and other applicable agencies.
Updated and implemented new manufacturing processes and environmental changes.
Performed all billing and receiving, managed payroll accounting and distribution.
Masters Of Science
Lead General Operations Manager Resume
Summary : Lead General Operations Manager with demonstrated abilities in strategic planning, developing and managing budgets, financial management, profit & loss management, managing and conducting human resource activities along with applied business knowledge.
Skills : Customer Service, Google Maps, Bilingual, Microsoft Office.
Administered the day-to-day operation of $185k + plus in revenue per month retail supermarket.
Maintained business office record; Prepared documents for audits.
Responsible for daily bank deposits and reconciliation.
Supervised the proper presentation, organization, storing, and replenishment of stock, including the timely processing of new receipts, damages, testers, and stock returns through delegation to self and staff.
Reviewed and analyzed the business performance of daily, weekly, monthly and annual sales results.
Recruited, trained, coached and supervised a staff of over 15 part-time and full-time employees.
Conducted periodic performance reviews for the purpose of assessing employee performance.
Assistant General Operations Manager Resume
Headline : A strong team leader with excellent communication, problem-solving and interpersonal skills. Proven track record of developing a schedule for regular evaluation of facilities as well as participating in the development of policies & procedures affecting usage supplies and facilities.
Skills : Familiar With Microsoft Office, Computer Proficiency, Prioritization, Resource Management, Multi-Tasking
Established operation and oversaw the operation and management.
Responsible for General management on sales, purchasing, incoming, shipping and warehouse management.
Responsible for Sustaining the relationships with a major customer, fulfill the in-stock rate above 98.5%, also monitor and clear the criteria on supplier performance score.
Made sure oversea supplier on-time delivery, communicate and resolve any issue between internal and external.
Regularly evaluated supplier performance by price, quality, and on-time delivery.
Managed inbound shipment with vendor, carrier, customs broker, and warehouse.
Made sure new product safety launch to customer's stores on time.
Bachelors Of Science
General Operations Manager/Specialist Resume
Summary : General Operations Manager/Specialist with a passion for customer service and track record of building a loyal and profitable customer base. Utilizes communication and interpersonal skills to effectively manage clients and their dynamic needs.
Managed staff, preparing work schedules and assigning specific duties.
Managed freight logistics scheduling for customer pick up's and product delivery mill direct.
Handled invoicing promptly after receiving pick up or drop off confirmation.
Managed and dispatch 20+ LTL and FTL freight lanes.
Sold products and services to new and existing customers.
Established and implemented departmental policies, goals, objectives, and procedures.
Oversaw activities directly related to providing services to clients in order to meet or exceed established customer service levels.
Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
General Operations Manager - Full Time Resume
Summary : General Operations Manager with the demonstrated ability to fuse business, financial, and technology interests into cohesive, driven, and focused operations. Product/service launch strategist with strong marketing bent; create new products, brands, and revenue streams and cost-effectively position offerings within the segment.
Skills : Customer Service, Google maps, Bilingual, Microsoft office.
Manage all operations, field personnel, administrative and sales associates.
Develop pricing and installation structures to improve profitability, and decrease service issues in all aspects of operations.
Review job profitability reports weekly with the owner, office manager and sales associates.
Manage cash flow, and accounts receivable and inventory.
Hold evaluation meetings with the owner for staff performance monthly.
Assigned staffing to different positions if necessary to improve operational performance.
Oversee all customer service issues, that were unable to be satisfied by staff members.
Meet with customers personally on a constant basis to ensure relations and satisfaction.
General Operations Manager - Contract Resume
Summary : A keen planner & strategist with a track record of achieving Revenue, Profit & Business Growth objectives within start-up and highly competitive, rapid change environments. To secure a responsible career opportunity to fully utilize the training and skills, while making a significant contribution to the success of the company
Directed daily restaurant operations in multiple locations for two different concepts.
Developed future leadership within stores. Managed expenses to maximize profitability.
Assisted in the implementation of lean principles to increase productivity and guest satisfaction.
Submitted and trained accurate, detailed weekly P&L reports and annual budgets.
Oversaw the hiring, onboarding, and training of new staff and management.
Submitted bi-weekly food orders and monitored inventory levels.
Enhanced guest satisfaction 15-20% within the first four weeks at each location through analysis of survey data, effective action plans and positive shift in team building and culture.
Bachelors Of Science
General Operations Manager Resume
Headline : A proactive planner with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments, promoting products for business excellence. Looking to work for a company that has an environment that encourages teamwork, energy and creativity.
Skills : Customer Relations, Management, Scheduling, People Management.
Conduct consistent checks and balances to ensure efficiency.
Head an online project with respect to placing store inventory on an e-commerce site.
Maintain sales records in order to ensure growth month over month.
Work with staff to ensure the retail floor layout and windows are consistently updated.
Create an employee booklet with policies and procedures to ensure transparency of expectations for the staff.
Continue to study the trend in order to ensure that updated inventory is available in order to meet consumer demands.
Hold a weekly manager's meeting in order to communicate with management and ensure all tasks are on track.