A Field Operations Manager is accountable for improving and executing the organization’s field marketing and sales activities. The job description may include hiring and training team of field representatives, analyzing and evaluating staff performance and managing logistics. A well-drafted Field Operations Manager Resume include daily tasks such as – coordinating with sales and marketing executives and developing field initiatives or strategies; hiring and training field reps, measuring and analyzing progress towards strategic goals, filling knowledge gaps by means of additional training and development programs.
While hiring for this role, employers typically look for the following qualifications – strong leadership abilities, large budgeting managing experience, managerial expertise, goal-oriented work style, and planning skills. Most positions require a bachelor’s degree in business-related areas and relevant work experience. Some Companies necessitate additionally a post-graduation or MBA.
Objective : Dedicated Healthcare professional with more than 21 years of combined experience, as a QNXT and Facet Configuration Analyst, UAT Business System Analyst II, Quality Analyst, Claims Operations Manager, Field Operations.
Assist with planning and implementing strategy for staff training and development Monitored, measured and reported on staff production and adherence.
Manage and develop direct reporting staff effectively to ensure success of the project.
Ability to interact will all levels of personnel from technical to high level management and multi task in a cross functional capacity to deliver quality service to the client.
Maintain awareness and knowledge of clients expectations and manage the project to ensure goals and expectations are met.
Conducted operational audits to determine the effectiveness of business process and efficiency of system configuration.
Created test cases and executed cases ICD10 mapping utility as per requirements within the Facets and QNXT environments.
Experience
2-5 Years
Level
Junior
Education
Diploma
Field Operations Manager Resume
Summary : Professional with 5+ years of supervisory/management experience in areas including the: corporate, healthcare, residential, and retail security vertical markets. I have diversified skill sets covering employee motivation/leadership, client relationship management, security assessment, developing and maintaining protocols, creating policy, procedure and operating manuals, and the development of metrics and measures to display security efforts as a business operation.
Focused on driving sales through brand advocacy training and assisted sales marketing programs.
Effectively hire and manage a team of Assisted Sales Reps, representing Fortune 500 Companies across the United States Communicate program objectives, sales goals, timelines, and daily updated client information to field personnel.
Train and ensure the ongoing development of field personnel through regular completion of constructive performance reviews, communication to and from with follow up, and consistent training.
An extensive background in Corporate and Contract Recruiting Apprise Acct Exec of field issues on a daily basis using solution driven communication.
Train field representatives on program materials.
Ensure visit information is reported back within the execution window.
Conduct phone audits and in-market visitation to evaluate and ensure data integrity with proper program execution.
Experience
7-10 Years
Level
Management
Education
Masters of Science
Field Operations Manager III Resume
Summary : Confidently provided ideas and expertise regarding the planning and workflow of each project, keeping in mind the quality, budget and time restraints. Implemented creative solutions in the design and project planning. Directed contingency planning for a wide variety of emergency situations and security protection.
Skills : Sales, Management, Recruiting, Training & Development.
Description :
Assisted with the overall engineering design/permitting/approval, schedules, initial projects budgets, contracting and construction management of a 23,000 acre land development project.
Managed the quality control process for all land development construction activities including storm water management., BMP's with both city officials and environmental engineer firm on a weekly basis to maintain EPA compliance.
Served as Lead Manager of the 7500 sq ft Banning Lewis Ranch recreation center, working alongside the general contractor, maintaining schedules and budget to minimize costs and accomplish target dates for the grand opening.
Assisted with the daily activities of the land development team.
Ensured the community constructed lots, utilities and amenities complied with construction documents, budgets and schedules.
Conducted weekly meetings with consultants/trades to ensure project timeline remained on schedule as well as evaluating cost efficiency including change orders.
Assisted the technical review portion of the due diligence process and preliminary engineering through the planning phase.
Experience
7-10 Years
Level
Consultant
Education
Diploma
Field Operations Manager II Resume
Objective : Resourceful, results-oriented finance professional offering over 15 years of experience as a trusted business advisor. Proven track record for being a valuable team player, extremely self-motivated, with strong financial, analytical, operational, interpersonal and technical skills.
Skills : Analytical And Problem Solving, Communications, Organizational Skills, Microsoft Office, Oracle, SAP, Hyperion.
Description :
Supervised team of project coordinators and operational support staff members responsible for administering activities for large portfolio of global IT projects.
Included liaising with corporate departments (Legal, Human Resources, Payroll, Procurement, and Accounts Receivable) to ensure effective and efficient execution of business processes.
Highlights: Managed team responsible for successfully achieving SAS 70 certification for delivery center located in Montreal, Canada.
Documented standard operating procedures, trained support personnel and conducted audits to ensure procedures were followed.
Streamlined global consultant travel by creating and implementing travel coordinator position and the associated operating procedures to accommodate project travel.
Resulted in more accurate and timely charge-backs for billable travel, reduced write-offs and enhanced reporting.
Collaborated with business development group in preparing pricing models for proposals.
Participated on task force responsible for evaluating and choosing a vendor to implement an online timesheet software solution.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Business
Field Operations Manager I Resume
Summary : A talented Field Operations Manager with many years of progressively more responsible experience in Computer Networking and Management. Strength in Customer Relations and communication and in-depth knowledge of the Navy/Marine Corp network.
Skills : cdl class b certified, cpr first aid aed certified.
Description :
Reported to the Director of Field Operations in facilitating assistance with Pilot Freight stations around the country.
Ensuring stations are abiding company policy, transportation policy, and airline policy for compliance with the rules and regulations of OSHA and U.S.
Traveled to stations on a monthly basis to assist in daily job functions as well as being on customer sites to assist in holiday distributions of product from Amazon, Best Buy, and General Electric.
Assured employees throughout Pilot Freight were up to date on training and certifications to handle and ship freight.
Certifications include IACSSP (Indirect Air Carrier Standard Security Program), Dangerous Goods by Air training, and HAZMAT training.
Created MAWB's and consolidated shipments according to shipment destination as well as labeling product, staging, and communication to carriers and freight forwarders to schedule pickups.
Performed rate quotes on shipments based on lane being shipped, material dimensional weight, accessorial charges, fuel charges and service level requested.
Experience
7-10 Years
Level
Management
Education
MBA
Sr. Field Operations Manager Resume
Summary : Ready for a challenge of using my analytical proficiency and influencing skills to make an impact on the growth and development of an organization through the experience I have obtained throughout my career. Work in a creative and innovative environment with other members of this organization to obtain maximum growth for the company.
Skills : Strategic Planning, Project Management, Program Management, Microsoft Office, Microsoft Office, Operations Management.
Description :
Supervised and managed 23 civilian contractors and military staff to coordinate and execute complex field-training programs.
Collaborated with Afghan counterpart to facilitate full operational transition to host nation authority.
Oversaw communication network team responsible for maintaining connectivity, mitigating security risks, and facilitating network and equipment logistics.
Championed network automation to drive communications agility.
Training & Development: Developed and implemented rigorous training programs to train almost 3,000 Afghan soldiers on equipment usage in challenging environments.
Program Management: Devised and executed comprehensive program that fully transferred operational, technical, and strategic knowledge to Afghan National Army.
Process Improvements: Revamped and enhanced transition processes and guidance, resolving knowledge gaps and addressing logistical issues that improved Afghan capacity.
Experience
10+ Years
Level
Senior
Education
Master Of Arts
Jr. Field Operations Manager Resume
Summary : Highly organized manager possessing well developed skills in effective communication, problem solving and team leadership. Extensive administrative experience in various dispatching roles, providing necessary support across multi-functional county services. An aptitude for situational analysis and process recognition makes for a strong team lead and contributor.
Skills : Excel, Word, Powerpoint, Logistics, Leadership Development, Supply Chain Management, Ecommerce, Distribution, Procurement, Financial Analysis, Process Improvement.
Description :
Directed all field operations associated with data collection in the Northeast Region of the United States.
Managed high performing region of over 300 field personnel that continually exceeded company goals and expectations.
Hired, trained, evaluated, coached and counseled supervisory personnel so regional expectations and methodologies were consistent for attaining company goals.
Encouraged communication, innovation and involvement in district decisions to promote teamwork and improve morale.
Directed a cross functional team, using Six Sigma methodology, for maintaining sample size, quicker replacement and improved data quality Subject Matter Expert in the redesign of data collection technology and applications that increased efficiency by 25% and a cost savings of $3,000,000.
Managed direct expenses for the district using proprietary cost controls measures and enhanced training methods.
Built and managed relationships with high-level clientele to ensure that all needs are met through accurate and beneficial results.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Field Operations Manager/Supervisor Resume
Summary : Dedicated and impactful Trainer/Learning Specialist with extensive experience training and coaching team members and creating associated instructional materials. Strive to provide trainees with tools to help them develop professionally and maximize their potential. Adapt instruction according to individuals' needs and learning styles. Provide personalized feedback and coaching, staying flexible and considering each person's strengths and needs.
Skills : Microsoft Office, Wilson Learning Consultative Sales Training.
Description :
Managed a team of 15 who administered qualitative and quantitative surveys to visitors at four parks and 23 resort properties.
Trained and coached core team and additional staff tasked with approaching guests.
Discussed how to approach people with confidence, build connections, and respond to rejection.
Connected team with analysts and learning opportunities to help them understand the impact they were making on the company.
Facilitated monthly one-on-ones with each team member to ensure they adhered to quality control standards and productivity goals.
Conducted regular field evaluations to ensure team followed established research methodologies and Disney Four Key Basics (safety, show, courtesy, and efficiency).
Built reports in Business Objects to verify randomness of sampling and value of data; enabled analysis of new areas and identification of trends and issues.
Led group to achieve 40-50% return rate on post-visit surveys, far surpassing industry average of 10-15%.
Experience
7-10 Years
Level
Senior
Education
Bachelor Of Science
National Field Operations Manager Resume
Summary : Dedicated and focused Operations Manager that excels at prioritizing, efficient multi-tasking and following through to achieve project goals. A driven individual who is able to manage and lead multiple team members and motivate them to achieve a common goal. Ability to work well under high pressure situations and execute an effective course of action.
Skills : MS Word, Excel, PowerPoint, Access, Publisher, Outlook, Lotus Notes, SAP, QuickBooks, Kronos, MYOB,Peoplesoft.
Description :
Supervised 7 print sites located throughout United States; ensured each facility met production and delivery standards for both USA Today and USA Weekend.
Addressed any conflicts or problems that materialized; resolved each situation on day-to-day basis and traveled extensively to each site.
Managed inventory for 23M weekly print circulation of USA Weekend magazine.
Reviewed preliminary copies of newspapers and magazines; discovered errors and corrected them before releasing pages for publication.
Consistently increased YOY production and quality rates.
Skillfully operated within deadline-driven environment; achieved weekly benchmark goals on time and under budget.
Successfully determined potential problem areas and created efficient processes to improve operations and promote error-free results; developed and implemented long-lasting quality and productivity enhancements.
Experience
7-10 Years
Level
Management
Education
Diploma
Asst. Field Operations Manager Resume
Summary : To secure a full-time position with a company that will allow me to utilize my skills and experience while enhancing the company's success, productivity and reputation.
Skills : Excel, Word, Word, Acess, Acess, Power point,.
Description :
Provide leadership and direction in overseeing the performance of 36 employees to insure reliable service to our customers.
Planned, scheduled and managed all activities related to successful implementation of a $20 million 1GHz system upgrade project.
Identified, interviewed and evaluated vendors for each project and facilitated the bidding process.
Worked closely with the winning vendors in overseeing the timely installation of all plant hardware to insure successful completion of projects within timelines and budget constraints.
Successfully developed and implemented a 24 hour plant maintenance program that included 3 shifts and improved system reliability by 22 percent.
Developed and implemented a standardized call process to insure consistent mainline troubleshooting which reduced maintenance calls by 10 percent.
Developed and implemented a mainline quality control program to insure accountability for all outage and mainline repairs for technicians and contract partners.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Business
Associate Field Operations Manager Resume
Objective : A reliable, dependable, and dedicated employee with experience in Telecommunications, Management, Electronics, and Engineering. Strong technical and problem-solving skills. People oriented with proven managerial skills.
Skills : Windows 98/2010/XP/Pro Microsoft Office Qualcomm AS400 EDI 200 Systems Open Office Trinium Lotus Notes.
Description :
Manage and reporting of 10 Telecommunications Technicians in 3 markets.
Troubleshooting skills extended into this position with the ability to direct trouble analysis remotely to technicians in the field.
Record keeping of Technician workload, reprimands, dismissals, and rewards.
Report writing and documentation writing to make Engineering documentation more understandable to technicians in the field.
Instrumental in Major reconfiguration of equipment from start to finish including a groom job that took several weeks of preparation to groom all ATM traffic to new equipment.
Designed and managed a groom for changing out 26 DSX-3 shelves with new shelves for better network stability in the Indianapolis market.
Install Test and turn up of various Telecom and switching equipment in both the Switch site and Co-Location sites.
Experience
2-5 Years
Level
Junior
Education
Associate Of Science
Field Operations Manager Resume
Summary : Possessing more than 10 years of progressive account management experience, successfully manage 80 employees and a book of business that totals more than 2,000 hours of security staffing.
Skills : Microsoft Office, Microsoft Excel, Microsoft Power Point.
Description :
Selected Contributions Supervision of assigned Specimen Processors in accordance with the organization's policies and applicable laws.
Develop and maintain strong, "partnership level" relationships with customers, Sales partners and Specimen Processors.
Identifying, hiring, and leading the best possible team; by selecting top quality Specimen Processors and cultivating a partnership level relationship within the clinic.
Leading by motivating, inspiring, and coaching team to successful performance within their roles.
Responsible for creation of account Standard Operating Procedures.
Providing effective communication with team members, management, and Sales Consultants.
Work with Client and sales to develop best strategies for account support.
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